Ottawa Work at Home Employees Configuration Consulting Company
System Infrastructure Integration Consulting Services
Expanding your remote workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Ottawa organization to select the appropriate tools and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services ranging from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Ottawa, Ontario companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for a remote work environment can be particularly complex if you must accommodate a combination of personal equipment like PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both legacy and current IT products in remote office solutions allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for making necessary updates. Support services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to establish a secure connection for authorized at-home workers to access IT assets located at your corporate datacenter or in the cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your remote workers to set up Cisco's AnyConnect client software for secure VPN tunneling for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and use a data center computer's desktop. This technology provides IT managers more control over the computing ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for deploying routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to resolve these issues by providing services that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP setup assistance.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate network. Business-critical processes might require redundant Internet access in case the primary connection fails. Progent offers guidance for picking ISPs, picking sensible service packages, and configuring redundant Internet access. See Internet connectivity integration services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Ottawa, Ontario company, call
An index of content::
SonicWall TZ500 Firewall Intrusion Detection
SonicWall NSA 2650 Firewall Security Consulting
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your business operations.
SQL Server 2012 AlwaysOn Failover Cluster Consulting Services
SQL Server Analysis Services Support and Help
Progent can provide the expertise of certified consultants and seasoned software programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Online Office PowerPoint Class
Live Online Microsoft Office Training
Progent offers customized remote instruction for popular client apps and operating systems including Microsoft Office Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of traditional in-person seminars, such as immediate interaction between students and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the schedules of multiple workers. Offered to single students or classes of any size, Progent's live online instruction allows the teacher to conduct the class from an online facility and the students can be spread across a campus or all over the country. Virtual training utilizes powerful learning mechanisms such as virtual white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specialized subjects or longer in time and broader in coverage.
Services Documentation Configuration
Network Consultant Service Reporting
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by every staff member to each client. The discipline of documenting and archiving support records results in more effective service and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Microsoft Windows 8.1 Migration IT Consulting
Windows 8.1 Help Desk Remote Support
Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, such as its touchscreen support and iconic tile user interface, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and make sure you derive significant competitive value from the product's various technical enhancements.
Remote Support Services Exchange Server 2000 Upgrade
Microsoft Exchange 2000 Upgrade Troubleshooting
Progent is among the most expert network consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Microsoft Exchange 2003 Upgrade Onsite Technical Support
24x7 Exchange 2003 Upgrade IT Consulting
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange 2003 help, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Emergency Telecommuter Job Work from Cisco Engineer
Recruit Home Based Network Consultant Work At Home Job
Progent believes that a carefully architected and implemented information system is a pivotal factor for accelerating any company's success, and we apply this belief in our own network infrastructure. Progent has created a fault-tolerant virtual office network that enables Progent's in-house engineers and authorized contractors to deliver rapid and efficient service, cooperate closely on sophisticated jobs, and gain from professional and private growth from being a member of an exciting business ethos of personal drive and freedom.
Check Point 3000 Firewalls Consultant
24x7x365 Check Point Firewalls Security Tech Services
Progent's Check Point Software firewall consultants can show you how to plan, deploy, and manage firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.
Microsoft Certified Expert Lync Server 2013 Mirrored Back End Servers Technology Professional
Specialists Lync Server 2013 Persistent Chat
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Consulting NetApp SAN Fabric
NetApp MetroCluster Disk Pools Technology Professional
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of veteran network consultants can help you to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify adherence with industry standards and government requirements.
Technical Support ISA 2000 Server
ISA 2000 Server Consulting
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.
ProSight Email Guard Spam Filtering Services Consulting
ProSight Email Guard Content Filtering Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Expert Microsoft Certified ISA 2006 Firewall Engineer
Top Forefront Threat Management Gateway Protection
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while supporting increased productivity by making these resources accessible to authorized remote or mobile users. ISA Server helps protect corporate applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert ISA Server consultants can help you design, install, configure, and support Internet Security and Acceleration Server on your network so that your company achieves a highly functional and economical combination of security, productivity, and speed.
Support and Integration Cisco VoIP Phones and CUBE
24-Hour Voice Over IP Phones Technical Consultant
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
ProSight Behavior-based Antivirus Consultants
ProSight Ransomware Protection Professionals
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Best Wi-Fi Site Survey Computer Consultants
Best Wi-Fi Site Survey and Design Network Engineer
Progent's Wi-Fi site survey and predictive modeling help you to design, deploy and debug a Wi-Fi network adapted to your facilities, offering you a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for validating, optimizing, and debugging a functioning wireless LAN.
Wireless LAN Consultant
Top Wi-Fi Network Technology Consulting Services
Progent can help you plan, configure, manage, and repair a viable Wireless network architecture, select appropriate products, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a thorough wireless network security plan that is well integrated with the security strategy for your entire corporate network.
Microsoft SBS 2011 Engineer
24/7 Microsoft SBS 2011 Network Engineer
Microsoft Small Business Server is an affordable suite of server products that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with hands-on background and extensive knowledge in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions based on the Microsoft SBS suite of servers and programs.
Cisco Virtual Private Network Online Consulting
Consulting VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to evolve with your changing business requirements. Progent’s Cisco-Certified network experts support Cisco’s complete line of hardware and software targeted at preventing information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Design Firms JAVA
Website Contract Programming
If you want to update your production web site, create internal webs for purposes such as human resources or worker training, design a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.
Small Business Small Business Computer Consulting Firms
Migration Help Small Office
Progent offers businesses of all sizes world-class IT remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Amazon S3 backup Design
Amazon EC2 VPN Integration Companies
Progent offers cost-effective online consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
CISSP Certified Information Security Officer Consultancy
CISSP Certified Cybersecurity Services
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can help create cost-effective security solutions that protect a small business from modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Consultant Services Microsoft Small Business Server
Small Business Server 2008 Computer Consultant
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products bundled with Small Business Server calls for a computer support expert with hands-on background planning and integrating cohesive, end-to-end business network environments. Progent's SBS Server consultants have an average of over a decade of background integrating business networks built on Microsoft platforms. This background assures you success in installing, managing, and repairing IT solutions that incorporate the Microsoft SBS Server package of servers and applications.
Apple Macintosh Network Consultants
Apple Macintosh Remote Support
Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with iPhone support and iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
24x7 Essentials for Hyper-V Consulting Services
Top Professional Citrix StorageLink Site Recovery
Progent's Citrix consultants can help you to assess the business value of the various versions of Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of equipment and operations and streamlining management processes.
Protect NetScreen
After Hours Juniper Firewall/VPN Security Audit Services
Progent's Juniper-certified NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology environments.
Company-wide Standards for Best Practices Technical Support Organization
Access to External Support Databases Computer Firms
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, at the forefront of IT support, performing a wide range of IT projects for a large array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This means that you get not just world-class IT help, but also a consultant with proven approaches for using technical knowledge to repair real-world IT problems quickly.
Aironet 4800 Access Point On-site Support
Aironet 2700 Access Point Support and Setup
Progent's certified wireless consultants can assist businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless access point solutions to achieve the performance, coverage, density, scale, security and ease of management needed for seamless access between wireless and wired networks. Progent offers affordable remote and onsite support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet APs.
Small Office Small Office IT Consultant
Integration Specialists Small Business
Progent is a leading innovator in affordably providing world-class IT help to small companies. Progent's achievement in handling the IT service requirements of the historically underserved small business market is the cumulative result of key technical and process innovations that have eliminated a great deal of the conventional expenses out of administering network support, injected unmatched technical expertise into the support system, and significantly streamlined the repair process.
Top Rated Microsoft SQL Server Networking Consultant
SQL Development Company
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Slackware Linux Technology Professional
Mandrake Linux Consultancy
If you are developing Linux-based software in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by delivering online and in-person assistance when your company needs it, Progent offers an affordable alternative for managing an information system that features excellent reliability, security, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person service and repair, proactive network monitoring, and Help Desk services.
Windows Desktop Simulation on Apple Mac Remote Consulting
Computer Consulting Windows Desktop Simulation on macOS
For businesses that have a combination of Mac and Windows computers, there exist two popular solutions for using Windows-only software on a Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Windows-based PC to run Windows applications and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these solutions for using Windows applications on your Apple Macs and can also help your business to evaluate and install other products for Microsoft Windows platform emulation.
Technical Consultant SCDPM 2012 Planning
Data Protection Manager 2012 Technical Support
Progent's Microsoft-certified consultants offer remote or in-person support to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging issues, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
iPhone integration IT Consulting
iPhone VPN Consulting
Progent can provide affordable remote assistance to help you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or support a resilient, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or onsite training to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your information system.
Lync Server 2013 IM Professional
Specialist Lync Server 2013 Front End Pool
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Windows 2000 Server Support and Setup
Microsoft Experts Consulting Services Windows 2000
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include system design, installation, project management, on-site and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Outsourcing System Center 2016 Migration
System Center 2016 Troubleshooting Troubleshooting
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network support professionals. With Progent's economically priced network service packages, small businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide small business information systems world-class reliability, security, and productivity.
Intune Certification Management Technology Consulting Services
Consulting Services Intune Certification Management
Progent's Microsoft-certified Intune consultants can assist you to assess the business value of utilizing Microsoft Intune for configuring and managing your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help your company to define security policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Career Opportunities Microsoft Certified Professional
Cisco Engineers Remote Support Job
If you are a network engineer with technical support expertise, joining Progent and assisting Progent's clients will enhance your abilities via interaction with Progent's staff of motivated, world-class consulting experts. Progent's focus on providing network expertise and computer help to small businesses will offer you the opportunity to consult in depth with business leaders and contribute significantly to the success of exciting organizations. Also, Progent's virtual office network offers the most advanced technology for off-site support and wireless access to allow you to come up with speedy fixes when you take on business-critical issues.
Microsoft and Cisco Certified Co-managed Service Desk Network Consultant
Professional Supplemental Support Desk
Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Design Firms Dynamics GP Refreshable Excel Reports
Dynamics GP Crystal Reports Network Consultants
Microsoft Dynamics GP software includes analytics and reporting features that allow you to track all business processes, revenues and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that let you understand your business more completely, turning uncooked data into valuable management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
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