Expanding your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Ottawa company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from as-needed expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Ottawa, Ontario organizations to with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be particularly complicated if you have to manage a combination of personal equipment such as desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering remote support for both legacy and current technologies in virtual office venues enables you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services available from Progent to help you to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to establish a secure tunnel for authorized remote employees to use IT resources located at your corporate data center or in the cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote PC's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent offers top-tier remote support for deploying routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly used by at-home employees to access their Internet router for work. This can create throughput as well as security issues. Progent can assist businesses to resolve these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Vital applications might require redundant Internet access in the event the normal connection fails. Progent offers guidance for identifying ISPs, selecting appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Ottawa, Ontario company, call 1-800-993-9400 or refer to Contact Progent.