Enlarging your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Ottawa organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Ottawa, Ontario organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, data security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly complex if you must manage a mix of worker-owned equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from different vendors and with a mix of OS software and firmware releases. Progent's background delivering remote support for both legacy as well as modern technologies in virtual office solutions allows you to make efficient use of your existing infrastructure and offers ready access to expertise for making necessary upgrades. Support services offered by Progent to help you to implement a productive work-at-home infrastructure include:
- VPN technology allows you to create a secure connection for authenticated at-home workers to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a wide selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and use a data center computer's desktop. This technology gives network managers more control over the digital environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote consulting for integrating routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wireless networks, often supporting an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance and security problems. Progent can help you to resolve these issues by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration help.
- Internet connectivity methods affect the performance and reliability of connections between telecommuters and the company network. Business-critical processes might require backup Internet access in case the primary connection fails. Progent offers expertise for picking Internet service providers, choosing appropriate service bundles, and configuring redundant Internet access. Refer to Internet connectivity integration services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Ottawa, Ontario business, call 1-800-993-9400 or go to Contact Progent.