Expanding your remote workforce can have a significant impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping SMBs to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Parsippany company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Parsippany, New Jersey businesses to with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for an at-home workforce can be particularly complex if you must manage a combination of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware releases. Progent's experience delivering online help for both outdated as well as current IT products in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making essential upgrades. Services offered by Progent to help your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to create a secure connection for authorized remote employees to access IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and interact with a data center computer's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide expert online support for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and guests, are frequently utilized by at-home employees to connect to their router for work. This can create throughput and cybersecurity problems. Progent can assist businesses to resolve these problems by providing services that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate data center. Business-critical processes might require backup Internet access in case the primary connection breaks. Progent offers guidance for selecting service providers, choosing appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Parsippany, New Jersey business, phone 1-800-993-9400 or refer to Contact Progent.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.

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    Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT support professionals. With Progent's economically priced IT support programs, mid-size businesses can choose a basic co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems world-class availability, security and productivity.

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    Progent's Microsoft-certified experts can deliver a range of consulting services to help companies of any size to install, manage, and support networks that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration plans following industry best practices.

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    Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete line of hardware and software targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR system built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.

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    Progent offers businesses of any size world-class network remote or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for companies ranging from the small office to the worldwide enterprise.

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    Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud products and services.

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    Progentís IT outsourcing services offer budget-friendly network consulting for small organizations. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can contain expenses and minimize uncertainties, permitting IT support expenses to grow in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your critical applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate operations.

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    Progent's Apple Mac experts can promote the creative aspect of Mac environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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    Progent's network consultants can help you evaluate the potential advantages of Hyper-V-based virtualization for your company, perform pilot installations to validate Hyper-V's operation with your production applications, assess your network and server architecture for smooth performance with virtualization technology, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, design and test business continuity procedures that maximize system uptime, and deliver ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.

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