Expanding your remote workforce can have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Parsippany company to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can assist Parsippany, New Jersey businesses to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for an at-home workforce can be especially complex if you must accommodate a combination of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated as well as current technologies in virtual office venues enables you to make cost-effective use of your available network infrastructure and offers fast access to expertise for making necessary updates. Services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • VPN technology allows you to create a safe connection for authorized at-home workers to access IT assets located at your corporate data center or in the cloud. Progent can help you to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and interact with a data center computer's desktop. This technology provides network managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide top-tier online consulting for setting up home routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause performance and cybersecurity issues. Progent can assist businesses to resolve these issues by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company data center. Business-critical processes may require redundant Internet access in case the primary connection fails. Progent offers guidance for picking Internet service providers, choosing appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Parsippany, New Jersey company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Microsoft WSUS enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

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    If you need help creating, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database designers, and software project managers can make sure you get the job completed on time and within budget. Progent's experienced application developers can provide affordable and efficient online help for jobs as small as creating VBA scripts for Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.

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    Progent offers fast access to the skills of veteran Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position UniFi Wi-Fi access points for optimal signal coverage and throughput.

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    Progent can provide the expertise of certified engineers as well as experienced software developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security consultants to help you to assess the likely benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and support services to assist your organization to design, install, manage, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist your organization to design and implement hybrid environments that integrate local and cloud-hosted services and that provide seamless connectivity, advanced security and compliance, unified management, and dependable operation for all your mobile and desktop endpoints.

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    Progent offers consulting for security auditing software including LANguard from GFI for running a set of automatic network testing scans to identify possible security gaps. Progent has broad experience with security auditing tools and can help you to understand testing reports and respond effectively. Progent can help you design protection into your business processes, install scanning applications, define and deploy a protected system environment, and suggest policies to maximize the safety of your IT system. Progent's security engineers are available to assist you to configure a firewall, implement safe remote access to email and data, and install virtual private network. Progent's certified security consultants can also validate the protection of web-based applications and can run extensive information security assessments of enterprise-wide security to validate your company's compliance with important international security standards such as HIPAA, NIST, and ISO 17799.

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    Progentís IT outsourcing services for small businesses include designing 2003 Server, .NET, and BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises repair, fixing chronic integration problems, and creating a company-wide security plan. Progent can help you maximize network availability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can help with requirements assessment, resource inventory, BOM production, vendor selection, purchasing coordination, and professional documentation. Progentís IT outsourcing service also includes education for office productivity software such as Microsoft Office XP.

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    Microsoft CRM helps small companies nurture positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.

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    Progent's Microsoft and Cisco certified network engineers can provide advanced help with a wide array of products and technologies and can provide that expertise online nationwide or onsite in major cities across the United States and anywhere in California. Progent offers online help for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity issues, plus the assistance of CISA and CISSP-qualified security engineers to handle complex security planning and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the United States.

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    Progent can provide fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also help design, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and ASM file/volume manager.

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    Progent offers the support of an accredited engineer with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure engineers able to assist businesses of all sizes to build and maintain a network that provides the speed, reliability, security, and expandability required to support your telepresence solution.

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    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.

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    Progentís wireless engineers can help small companies design, select, test, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or excels wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless link solutions that fit best with your company needs.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours telephone help and remote secure computer access to troubleshoot and resolve network problems quickly and affordably. The scope of technical expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to competent experts as required. For critical problems, the TRC tries to answer your request for support within one hour.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help your organization to plan, program, test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent can provide as-needed support to organizations who need a fast solution to a specific issue associated with Office Excel and Progent can also provide full project management services for migrating or creating mission-critical applications based on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the needs of individuals or groups.

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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    By using virtual servers, companies are able to run many virtual machines on one physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with buying additional server hardware. Virtualization is the critical technology for private clouds, which offer major benefits such as lowering the costs of hardware, datacenter facilities, and management while enhancing data security, system reliability, and recoverability. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can help you with all areas of server virtualization and management to enable your company to contain expenses and save time.

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