Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Porto Alegre company to pick the appropriate tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent offers services that go from as-needed expertise for helping you over occasional IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Porto Alegre, Rio Grande do Sul companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support a remote workforce can be particularly challenging if you have to manage a combination of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both outdated as well as modern technologies in remote office venues allows you to make efficient use of your available network infrastructure and offers ready access to expertise for making essential updates. Support services offered by Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe tunnel for authorized at-home workers to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a wide selection of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and interact with a remote computer's desktop. This technology provides IT managers substantial control over the digital ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent offers expert remote support for deploying home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by the whole family and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause performance and security problems. Progent can assist businesses to mitigate these problems by providing expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point setup help.
  • Internet access methods affect the speed and availability of connections between telecommuters and the corporate data center. Line-of-business processes might require redundant Internet access in the event the normal connection breaks. Progent offers expertise for identifying ISPs, selecting sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Porto Alegre, Rio Grande do Sul business, phone 1-800-993-9400 or refer to Contact Progent.