Enlarging your at-home workforce can have a significant impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Porto Alegre company to pick the right technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns top value. Progent can provide services ranging from on demand guidance for getting you past occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Porto Alegre, Rio Grande do Sul organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Integrating the network infrastructure needed for an at-home work environment can be particularly complex if you must manage a combination of personal equipment such as PCs and laptops, routers, and wireless appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated and modern IT products in virtual office solutions allows you to make cost-effective use of your available infrastructure and offers ready access to expertise for implement necessary upgrades. Support services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • VPN technology allows you to establish a safe connection for authenticated at-home employees to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a wide selection of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a data center computer's desktop. This gives network managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier remote consulting for integrating routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are commonly utilized by telecommuters to access their router for work. This can create performance as well as security issues. Progent can assist businesses to mitigate these problems by delivering expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Vital processes may demand redundant Internet connections in the event the primary connection fails. Progent offers expertise for picking ISPs, selecting sensible bandwidth and data volume packages, and configuring redundant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Porto Alegre, Rio Grande do Sul organization, call 1-800-993-9400 or visit Contact Progent.