Enlarging your at-home workforce may have a significant impact on network infrastructure, security, and company workflows. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Santos organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Santos, São Paulo organizations to with any aspect of creating a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote workforce can be especially challenging if you must accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience delivering remote support for both outdated and modern IT products in remote office solutions allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making essential updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authenticated at-home employees to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and use a data center computer's desktop. This technology provides network managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers expert remote support for integrating routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these problems by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the company network. Mission-critical applications might demand backup Internet connections in the event the normal connection fails. Progent offers guidance for identifying service providers, choosing appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Santos, São Paulo business, call 1-800-993-9400 or go to Contact Progent.