Expanding your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Santos organization to pick the right technologies and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Santos, São Paulo businesses to succeed with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for an at-home workforce can be particularly complicated if you must accommodate a combination of worker-owned equipment like PCs and notebooks, routers, and wireless APs from an assortment of vendors and with a variety of OS software and firmware releases. Progent's experience providing online help for both outdated and current technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a secure connection for authenticated at-home workers to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can assist you to configure and maintain VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote computer's desktop. This technology gives network managers substantial control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers expert remote support for setting up routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often shared by families and visitors, are frequently used by at-home employees to access their router for work. This can create performance as well as security issues. Progent can help businesses to resolve these problems by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration assistance.
- Internet access solutions affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications may demand redundant Internet connections in the event the primary connection fails. Progent offers expertise for selecting Internet service providers, picking appropriate service packages, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Santos, São Paulo organization, call 1-800-993-9400 or refer to Contact Progent.