Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network experts offer online or onsite integration and debugging support to assist you to plan, implement, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent can provide small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy sensible technology to enhance business processes so they match better with your corporate objectives. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and application mobility.
Small to middle size companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business information systems world-class availability, security, and productivity.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix critical issues uncovered by SCOM 2012.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server engineers can show you how to design, cost-justify, pilot, implement, customize and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent can help you to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical computers, works with all leading public clouds, and allows you to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by user miscues, system errors, ill-intentioned insiders, and malware assaults like ransomware. For details, go to ProSight Data Protection Services 360 Backup services.
Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, performs health monitoring, allows safe end-user self service, and offers a single control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any facet of designing, installing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.
Configuration Manager automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management solution based on best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the specific needs of your business. Fault tolerant Internet Data Centers are particularly attractive to small businesses due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous testing and significant experience with network security design. ISSAP consultants have comprehensive understanding of access management systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
Cisco's security and offsite connectivity technology for small to medium sized companies offer a full range of manageable security products to let you protect your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your business goals.
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides technical support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you assess whether to adopt more current firewall products available from Cisco. Progent's Cisco technology experts can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for more than 20 years and Progent has delivered integration, customization, education, and debugging since the platform's debut. Progent can provide high-level expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and implement a cost-effective upgrade from a a legacy version of GP to the current release of Microsoft Dynamics GP.
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security strategy, automate network administration, help with application development, and build and validate a DR/BC plan.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your business requires.
Progent is one of the most experienced IT consulting firms for designing email solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad range of affordable remote consulting services to help your organization to manage your existing Microsoft Word solution or assist you to migrate to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and online training sessions customized for individuals or groups.
The Certified Information Systems Auditor credential is an important achievement that indicates mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist companies in the fields of information systems audit process, IT enforcement, network assets and infrastructure lifecycle, IT service delivery, protection of information resources, and disaster recovery planning.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and based on technology originally produced by Connectix, provides the performance needed to carry out hardware reduction, application migration, and server isolation tasks via virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in software programming and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and integrate MS Virtual Server.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust support with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to be your single source for network guidance, maintenance, training, and security consulting.
Progent can provide cost-effective remote and on-premises support to assist companies of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Progent's network consultants can assist your company to automate desktop software update deployment by providing expertise with administration platforms that include Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both options also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with information security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and increased uptime.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network support and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and support services include network planning, installation, project management, on-site and remote technical support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants can help your company to assess the value of Lync Server 2010 for your business and can help you to plan and execute a rollout of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent can also assist you to carry out a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative functions of MS Office applications, and offer online seminars and ongoing support for Lync and other Microsoft platforms.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
For enterprise project management support, Progent offers the services of veteran information technology experts with years of experience in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that major projects are completed on time and on budget.
Progent is structured to provide in-depth remote support for all technologies common to today's small company IT networks and allows you to outsource an array of strategic, on-demand support services including a temporary CIO to offer senior-level planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for major initiatives like office moves oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business application programs.
Progent imposes no minimum fee and asks no retainer for support services delivered during normal business hours. Progent's small granularity does away with big bills for quick fixes so you won't be tempted to permit simple problems to fester.
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Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to design, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent can help organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize the highest possible business value.
Barracuda's affordable CloudGen Firewall devices offer web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support along with centralized management across your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of skill to serve as your single resource for network help, maintenance, training, and security expertise.
If your company operates a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISM-premier consultants can help your whole enterprise in a wide range of security topics such as security management practices, security design and models, access control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP define the core competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations give executive management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver effective security support and engineering help.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
Progent's Microsoft engineers can provide in-depth expertise in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this leading project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.