Additional Topics of Interest

Shared Help Desk Setup and Support
Technology Consulting Supplemental Support Desk

Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

24-Hour Intune Policy Settings Integration
IT Consultant Intune and Windows 8.1

Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic value of adopting Intune for configuring and managing your mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to define policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.

Amazon AWS hybrid cloud solutions Consultant
Enterprise hybrid cloud integration Services

Progent offers advanced online support services to help companies connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 20 years of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.

DotNET Framework Integration
Top Ranked Developer Firm .NET VBA

If you want to update your production web site, build internal webs for purposes such as human resources or employee education, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.

PXE evaluation Lab Professionals
network piloting Lab Consultant Services

The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.

Dynamics GP Excel Reports Integration Firm
Dynamics GP SmartList Professionals

Microsoft Dynamics GP/Great Plains software includes analytics and reporting capabilities that let you track all business processes, revenues and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to understand your business more thoroughly, turning uncooked data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.

Microsoft 365 Exchange migration Onsite Technical Support
Exchange admin center Integration

Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.

Exchange 2007 Edge Server Integration
24/7 Microsoft Exchange 2007 Consultant Services

Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.

Juniper NetScreen Network Intrusion Penetration Testing
Security Group Juniper NetScreen IPsec VPN

Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor systems.