System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables safe self service, and offers a single point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Microsoft-certified experts can deliver a variety of technical services to help companies of any size to install, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure test environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices.
If your company is developing Linux-based software on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value expertise without the continual distraction of maintaining your business network. By using automated network monitoring and by delivering remote and in-person support when your company needs it, Progent represents an affordable alternative for managing an information network that features excellent reliability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Help Desk support.
Cisco has designed an extensive array of routers that includes routers designed to deliver the protection, performance, and reliability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Progent's Juniper-authorized NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
Progent’s expert software programmers, relational database designers, and program managers can help large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database designers and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with other applications such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also can provide expertise with web development technologies and can assist clients to create, enhance, troubleshoot, or migrate web-based applications to utilize the most current web technology.
For custom application development, Progent can provide programming experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote secure network access to troubleshoot and repair network problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed.
Progent offers online and on premises consulting to help your organization with any phase of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing a comprehensive business intelligence environment. Progent's BI consultants can help your company to support your existing BI environment, assist you to upgrade reports from an outdated reporting platform to a current one, and provide as-needed remote mentoring to meet your specific requirements. Progent’s business reporting professionals offer experience in all popular business intelligence reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you can purchase only the capability you currently require, with the ability to add clients and increase functionality in the future. Progent’s Microsoft Dynamics GP support engineers can help you install, customize and administer the latest version of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and virus defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical help, maintenance, training, and security expertise.
Progent wants to hire staff-level, results-driven Microsoft accredited consultants with MCSE certification; Cisco certified network engineers with Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or equivalent security credentials; and advanced network design experts with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, data protection, and server virtualization. Progent also seeks employees who can join our staff of desktop service technicians and off-site troubleshooting experts. In addition, Progent is hiring experienced managers able to operate productively in Progent's fast-paced, virtual office environment.
Progent is seeking to find staff-level, results-driven Microsoft accredited engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISM or comparable security certification; and high-end network design consultants with experience in mobile solutions, wireless networking, service continuity, disaster recovery, data protection, and VMware. Progent also is hiring professionals to work on our team of helpdesk service specialists and remote troubleshooting experts. In addition, Progent is looking for experienced managers able to perform productively in our high-growth, virtual office culture.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements favorably impact key IT areas including ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's seasoned ransomware recovery experts can assist your business to rebuild a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package offering advanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, enhanced worker output, and better IP security. MS Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add business value to your IT system
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network dependability and protection, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine configured and supported by Progent's computer service experts.
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progent’s CCIE engineers can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical non-stop interoffice connectivity.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a centralized mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older versions of VMM, develop processes for building and installing VMs and hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere support.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server 2006 and offers a easily administered Internet gateway that delivers a one-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft engineers can assist you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront TMG 2010 from ISA Server.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's economically priced IT service programs, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks enterprise-class availability, security, and productivity.
Progent can help your business to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud resources.
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progent’s Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online Active Directory environments, and repair of unsuccessful installations of AD and AD-associated applications.
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Progent's Citrix consultants can assist your organization to assess the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and support and streamlining administrative tasks.
Progent offers affordable online and on-premises consulting to assist businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent can provide remote and onsite expertise to assist you with any phase of business intelligence reporting from troubleshooting or enhancing applications to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help your company to maintain your existing reporting environment, assist you to upgrade reports from an outdated reporting product to a current one, and deliver as-needed remote training to meet your specific requirements. Progent’s business reporting professionals can provide expertise in all popular business intelligence reporting tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your productivity, cutting the cost of equipment and support, simplifying administration, and integrating your vital communications platforms.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control IT environments that span branch offices, data centers, and cloud resources.
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, operating and debugging any edition of Project Server and can provide a wide range of cost-effective online consulting services based on industry best practices to help organizations of any size to receive all the benefits of this powerful platform. Services offered by Progent include solution planning, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's Mac consultants can promote the creative aspect of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent’s Technical Response Center (TRC) provides national extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone support and online direct network access to troubleshoot and repair network problems quickly and economically. The breadth of IT experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required. For critical issues, the TRC tries to respond to your request for support in less than one hour.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of servers and faster ROI, more efficient use of physical computers, simplified operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.
Progent's wireless IP phone configuration experts can provide remote and onsite assistance to help you create and administer a Cisco Wi-Fi IP phone deployment by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your business to move from an older edition of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment to make sure you get maximum return on investment.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent has been providing SharePoint consulting services since the initial product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources distributed across a mix of physical datacenters and public and private clouds.
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class reliability, security, and performance.
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and on-premises support to help your company to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist businesses in the areas of IS audit services, information technology governance, systems and architecture ROI, information technology service delivery, safeguarding of information assets, and business continuity preparedness.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that spans your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete support for your information system.
In conducting IT projects for enterprise clients, Progent follows a structured approach driven by defined milestones in order to meet budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert implementation. All facets are recorded to provide a comprehensive summary of IT services performed and to assist in downstream network support.
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Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience planning and integrating seamless, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of experience supporting computer systems based on Microsoft technology. This expertise assures you success in deploying, managing, and maintaining network solutions that include the Small Business Server package of servers and productivity software.
Progent's Microsoft-Premier SQL consultants offer a range of support services to assist small businesses to plan, implement, manage, and repair Microsoft SQL 2008 solutions in order to get the optimum strategic benefit from Microsoft's state-of-the-art relational database technology. Also, Progent offers assistance with system architecture, enterprise-wide security, and software development to optimize the strategic advantage of your SQL Server 2008 network.
Progent's pricing model is to bill for remote service and in-person visits per minute. Consequently, you owe only for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent imposes no startup charge and requires no monthly commitment for services delivered during regular working hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to allow minor problems to stay unaddressed.
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and carry out a smooth upgrade from your existing SQL Server deployment to SQL Server 2017.
Progent’s Microsoft certified consultants offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software rapidly and reliably to specified users, reduce product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
The Help Desk support delivery structure adopted by Progent gives small and midsize companies an efficient alternative to dependence on freelance consultants by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent assistance, escalation capability to world-class experts for solving even the most difficult problems, service consistency and dependability, prompt follow-up overseen by veteran service administrators, a selection of convenient ways for requesting support tasks, plus excellent progress transparency enabled by ticket tracking and accessible through a web portal.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
Progent’s Microsoft-expert consultants can help your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit computing, plan an affordable upgrade strategy that minimizes operational interruptions, and offer economical, expert online help to aid you to install 64-bit software and application software on your current hardware.
Progent offers small businesses a pair of low-cost network security evaluation packages that provide, for a set price, remotely administered inventory scans of your security profile which are analyzed by professional information security specialists who interpret the data collected by the scan, present objective summaries of your existing security vulnerability, and make recommendations for remediation. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgets of small businesses while providing enterprise-quality assessments of your network's vulnerability to assault.
Progent offers the support of Microsoft-certified consultants and experienced software programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to help you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's UNIX platform consulting experts provide small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience provides you with a convenient single source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent offers small organizations two specially designed security evaluation packages that include, for a preset price, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who interpret the results of the scan, present unbiased summaries of your existing security vulnerability, and offer suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-quality assessments of your IT network's vulnerability to assault.
Progent’s Technical Response Center offers affordable national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone help and online secure computer connection to isolate and repair network problems quickly and economically.
With virtual servers, companies are able to operate multiple virtual servers on a single physical server. Virtual server technology enables companies to gain all the advantages of server segmentation, while avoiding the costs associated with buying extra server hardware. Virtual servers are the critical technology behind private clouds, which provide major advantages including lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, system availability, and recoverability. Other key server management options are server monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you with all areas of server consolidation and administration to enable your business to contain expenses and conserve time.
Progent's CISM-certified security staff can show you how to protect your Apple Mac network through expert services such as performing security audits, clean up after virus and worm attacks, setting up firewalls, integrating safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular objectives of your business network.
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent can deliver a wide array of cost-effective support services to help your company to install, integrate, repair, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual machines or laptops or work with you to design and carry out a large-scale migration to new or revised OS platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete a site relocation or consolidation organized to cause minimal disruption of your productivity.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to plan, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist you with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT applications powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Cisco has designed an extensive product line of routers including routers built to deliver the security, bandwidth, and reliability required by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Progent’s Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
Progent’s National Support Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer phone help and online direct computer access to troubleshoot and resolve technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult problems to appropriate experts as required.
Progent offers expertise for security testing products such as Microsoft Baseline Security Analyzer for performing a set of programmed system auditing scans to uncover potential security gaps. Progent has extensive knowledge of network auditing tools and can help you to make sense of testing reports and react effectively. Progent can help you build protection into your business processes, install auditing software, define and implement a secure network architecture, and recommend procedures to optimize the safety of your network. Progent's security consultants are ready to assist you to set up a firewall, design safe remote connectivity to email and business applications, and install virtual private network. Progent's qualified security engineers can also validate the security of web-based applications and can run comprehensive security assessments of company-wide security to validate your organization's compliance with important international security standards such as FISMA, PCI, and ISO 17799.
Microsoft SQL Server 2014 includes major improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services such as system design, configuration, administration, remediation, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Windows Active Directory requires extensive hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Premier consultants are experts in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory installations. Progent’s areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online AD environments, and fixing unsuccessful installations of AD and AD-associated programs.
Network monitoring ordinarily entails observing a system's resource usage to help uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's UNIX consulting services provide small companies and programmers assistance with administering and supporting UNIX and Linux systems that work with Microsoft-based products.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to assist your company to identify and fix a an array of network issues before they get big enough to impact your business.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 AP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small and midsize business information systems world-class reliability, protection and performance.
Progent's Sun Solaris family support experts provide small companies and developers assistance with administering and supporting Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent provided a wireless integration solution that enabled a school to increase efficiency and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided immunity to local interference.
Progent offers small and medium size businesses professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a detailed security plan and choose the right technologies from multiple suppliers to support your security goals while staying within your budget restraints.