Additional Topics of Interest
Project Implementation Engineer
For enterprise project management support, Progent can provide the services of senior IT experts with decades of experience in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise clients follow best practices to ensure that strategic projects are completed on time and within budget.
Service Reporting Support and Setup
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by each consultant to each customer. The practice of documenting and archiving service records results in more efficient service and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Expert Microsoft Certified Exchange 2007 Server Consultant
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Integration Services for Small Business Network
If you have a small business network with 10 to 50 desktop clients, Progent's computer outsourcing services save your organization from dependence on single freelance consultant while giving you affordable and reliable access to high-quality network expertise. By delivering network support help when you require it, providing specialized expertise for critical applications, offering value-added support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an affordable way for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small organizations to create and support a robust and safe IT system and to have quick access to the skilled support ordinarily available only to businesses who are able to afford a sizeable in-house IT group.
Whitepaper for IT Outsourcing
Progentís IT outsourcing packages provide economical computer support for medium-size organizations. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network foundation for your vital Windows-powered business software such as Windows 2008, Exchange Server, and Microsoft SQL Server.
Hosting for Virtual Servers Consulting Services
Progentís private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate major investments in the acquisition, maintenance, and management of network equipment and facilities while achieving world-class levels of system availability and physical security.
Private Cloud Virtual Datacenter Hosting Consult
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Microsoft Project Network Consulting
Progent's team of application experts can provide in-depth consulting, software programming, integration help, and online training for popular applications covering key areas including ERP, financials, business analytics, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services online, Progent can help small businesses anywhere in the United States to avoid the lost productivity and expense associated with travel and on-site visits without compromising the effectiveness of technical services.
Troubleshooting for ASA Firewall with Firepower
Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Computer Consultants for Jabber and CUCM Clusters
Progent's Jabber consultants can provide remote or onsite expertise to assist businesses of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for all the technologies that make up building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.
Red Hat Linux Remote Technical Support
Progent's Linux consulting services offer small businesses and developers help with managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience offers you a convenient single source to help you build and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.