Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent's Microsoft-certified SQL Server developers and DBAs offer remote expertise to help organizations of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified engineers offer advanced support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of affordable online consulting services following industry best practices to assist businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and offsite users, network optimization, and customized webinar training.
Progent's colocation center support services are intended for companies with hardware housed at Internet Data Centers or data center colo hosting sites and in need of timely on-site assistance at the colo site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and data center and co-location consulting services including system topology analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, design and installation of non-stop configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and creating high-availability server and storage clustering systems.
Server growth puts pressure on IT budgets and management resources. Server consolidation via a virtual infrastructure promises lower TCO of hardware and faster ROI, more leveraged use of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
Progent offers affordable online and on-premises support to help organizations of any size to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
For mid-size companies looking for network support, Progent can deliver an array of alternatives such as on-site service, on-line assistance, off-site Call Center, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation support, application development, and expert consultation. For midsize businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite support for solving network issues quickly and economically.
Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
If your business operates a UNIX or Linux environment or a mixed-platform computer system, Progent's CISA and CISSP-certified consultants can help your whole enterprise in a wide range of security topics such as security administration practices, security architecture and models, connection management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISA and CISM stipulate the fundamental skills and international standards of knowledge that network security managers are required to possess. These certification provide IT management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the experience and theory to offer world-class security support and consulting help.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer technical support and repair, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the obstacles involved with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact your business.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your business.
Progent offers the part-time services of a veteran CIO to offer a broad perspective to help your company pick and support network technology appropriate for your present needs and that can be a solid foundation for your growth. Progent's part-time CIO consulting services provide economic leverage to organizations trying to optimize the benefits from their IT investment but who are unable or hesitant to take on another executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in an ideal situation to offer unbiased recommendations as well as expert technical support for developing information solutions that match the special needs of your organization.
CISSP Certified Expert Georgia - Atlanta, GA, Augusta, GA, Columbus, GA, Savannah, GA Small Office IT Consultant Atlanta, GA PC Consulting
Progent can help your company to design and implement an efficient transition from a Solaris-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and minimize productivity discontinuity by developing an effective transition strategy that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, transition strategy and testing, MS Exchange migration expertise, information and application porting, and processor and storage system migration and economization.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as printers, infrastructure appliances like switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Power BI consultants can assist your business to plan, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you build and manage a local, cloud, or hybrid network model for Power BI.
Progent is committed to information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent has few competitors. Small companies who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, protected, and efficient.
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that transparently combine local and cloud products and services.
Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are intended specifically for small organizations who require fast availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to install and manage virtual servers to cut network costs and improve availability.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific requirements of your company. High availability co-location sites are especially attractive to small organizations because of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too costly for typical small businesses. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a complete range of engineering and support services.
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Progent's short-term IT staffing services allow organizations to meet sudden increases in demand for IT professionals without incurring the expense and delays that come with identifying and hiring experienced technical help and without increasing your full-time workforce.
For custom program development, Progent can supply programming experts to write business applications in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications quickly and at low cost.
Progent's Microsoft-certified professionals provide computer support and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include system design, installation, project management, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Application Publishing with ISA Server 2006 allows greater control over intranet applications while supporting enhanced productivity by making these applications accessible to authorized remote users. ISA Server can guard business applications, services, and data across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server on your network so that your business achieves a smart and affordable balance of protection, convenience, and speed.
Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, enables safe end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of cost-effective services that include colocation relocation, equipment deployment and updates, network optimization, comprehensive project management services, virtual server configuration, offsite network monitoring, automated system administration, software programming, business continuity solutions, data security assessment, and the use of Progent's Test Lab.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small businesses to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and transparent maintenance. Progent's business continuity experts can assist your company to develop and validate a sensible business continuity plan that matches your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange solution is completed on time and within budget.
Progent's team of application experts can provide advanced consulting, custom programming, integration assistance, and webinar training for leading applications covering vital areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting support remotely, Progent can assist small businesses throughout the United States to save the lost productivity and expense related to travel and on-site activity without compromising the effectiveness of consulting support.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for key applications by providing unified, mixed-platform tracking of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to help organizations of all sizes to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so that any looming issues can be addressed before they can disrupt productivity.
Progent offers quick access to the skills of veteran Wi-Fi specialists who can assist you to assess the value of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and place UniFi Wi-Fi APs for your required coverage and throughput.
Progent can help small and medium-size organizations to configure endpoint device security defense solutions and deliver response services needed to support telecommuters.
Progent offers network services for medium size companies with 100 to 250 network users. The mid-size business or office has typically been an overlooked segment of the market for network support expertise. The cost structures and support delivery models of large third-party support organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network maintenance expenses of an SMB while offering the mid-size organization with enterprise-level service from certified, IT consultants knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is searching for levels of network help needed for a mid-size organization without paying enterprise costs, you need Progent.
Progent's IT outsourcing services for small businesses feature designing Server 2003, .NET, and Microsoft BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving chronic IT issues, and producing a company-wide security strategy. Progent can help you enhance network reliability and performance with fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with needs assessment, product inventory, BOM development, sourcing qualification, procurement coordination, and full documentation. Progent's IT outsourcing help also features education for office productivity programs such as Office XP.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that rely on these platforms to maintain their strategic advantage. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Rockville-Fredrick, Maryland Microsoft SharePoint 2010 Remote Technical Support Support SharePoint 2010
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Even if your company has a minimal computer services staff and a modest IT budget, your information system can still feature the same high reliability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the latest system management products for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital network applications and hardware operating.
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment.
Progent's Citrix-accredited engineers can help you to understand the business advantages of XenServer as well as other Citrix products, and can help you to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, uptime, and disaster recovery.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server and provides a centrally managed web gateway that delivers a one-server platform for an array of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft engineers can assist your company to plan and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's network professionals can assist you to evaluate the possible advantages of Hyper-V-based server virtualization for your company, perform pilot installations to verify Hyper-V's operation with your production software, assess your network and server architecture for smooth performance with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and validate business continuity processes that optimize network uptime, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.
Progent's Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as cloud solutions, mobile device management, at-home workforce connectivity, security and compliance, streamlined deployment, and Help Desk Call Center support services.
Even if your business has a minimal network support group and a modest technology budget, your information network can still have the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and servers up and running.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or enhance .NET apps quickly and affordably.
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network service packages, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and performance.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance productivity.
For more than two decades, Progent's consultants have delivered affordable IT design, integration, troubleshooting, security services, and development for information networks of all sizes.