Network Support for Small Companies
Small Company Computer Support
Internet Connectivity Consulting and Support Services
Additional Topics of Interest
QuickBooks Pro Applications Consultant
24-Hour Applications Consulting Microsoft Dynamics 365 Finance and Operations
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to address your particular requirements. Progent's experts also can show you how to build and support a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
IT Outsourcing Examples Whitepapers
IT Outsourcing Best Practices Whitepapers
Progent’s IT outsourcing services provide affordable computer support for mid-size organizations. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT engineering services can smooth out expenses and minimize risks, permitting IT service budgets to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available system architecture for your vital Windows-based applications such as Windows Server 2008, Exchange Server, and SQL Server.
Cisco Security Troubleshooting
PIX Firewall Migration Network Consulting
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt next generation firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Exchange Server Upgrade Professional
Top Quality Microsoft Certified Exchange Server Upgrade Consult
Progent can provide comprehensive help for each step of your Exchange 2010 migration including end-to-end project management, site analysis, project planning, specification of new software and equipment required, recommended vendor sourcing, pilot testing at client location or at Progent's testing lab, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old servers, and training for customer's support staff and users.
On-site Support System Center 2016 Configuration Manager
System Center 2016 Consulting Services
System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Mac Online Consultant Services
Mac Online Technical Support Consult
Progent provides nationwide remote phone support and consulting services for businesses who run Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop assistance, upgrading to the most recent version of OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent can also help you with iPhone and iPad integration and management, or migrating to iCloud services. Online technical support offers maximum return for your IT budget by protecting user efficiency and shortening the hours billed for network repair services. Sophisticated online support tools and skilled technicians and consultants allow Progent to handle most network issues without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or through a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the toughest system problems.
Top Quality Exchange Server 2003 On-site Technical Support
Microsoft Exchange 2003 Computer Consultants
Progent's certified consultants provide computer help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, administration, and support expertise for Exchange Server include planning, deployment, documentation, onsite and remote troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Service Reports Technology Consulting
CISA Certified Security Expert Support Services Service Reports
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by every consultant to each customer. The discipline of detailing and organizing support activity results in more effective support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
24-Hour Mid-sized Business Designers
Information Technology Outsourcing Companies Midsized Business
Progent provides technical support for medium size businesses who have 100 to 250 network clients. The medium size business or work group has traditionally been an overlooked segment of the market for network consulting services. The cost structures and support delivery practices of major outside service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose complexity and sophistication are often comparable to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the network support costs of an SMB while offering the mid-size company with big-company service from professional, world-class consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is searching for the quality of IT support appropriate for a medium size office without paying enterprise costs, contact Progent.
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Top SQL Server 2014 Monitoring Integration
Onsite Technical Support SQL Server 2014 Reporting Services
SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services including system design, configuration, management, remediation, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Oklahoma Network Recovery
Georgia Integration Companies
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and remote direct computer connection to troubleshoot and repair technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.
MSP360 GSuite Backup Technical Consultant
MSP360 Exchange Mailbox Backup Consultants
Progent's data protection experts can assist your company to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a backup solution with a minimum RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, system glitches, malicious insiders, and external attacks such as ransomware. For more information, visit ProSight Data Protection Services 360 Backup services.
Tracking Service Costs Technical Support Services
Service Reports Support
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each consultant to each customer. The practice of detailing and archiving support records allows more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Microsoft Operations Manager Computer Consultants
Comprehensive Event Management Integration Support
Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's affordably priced network support packages, medium-size businesses can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote service. For companies with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide medium-size company networks world-class reliability, security and performance.
24 Hour CISSP Certified Cybersecurity Specialist
Network Security Auditing CISSP
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of IT security. Progent can create efficient security solutions that guard a small business from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users accessing network resources distributed over a mix of physical sites and public and private clouds.
SQL Server Business Intelligence Specialist
SQL Server Business Intelligence Network Consultants
Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Microsoft Software Update Services Consultant
SUS Professionals
Microsoft Windows SUS enables IT administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft SUS deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Windows .NET Consulting
Microsoft SQL Server 2017 Small Business Outsourcing IT
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Identity Verification Online Troubleshooting
Setup and Support MFA and Single Sign-on (SSO)
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
24x7 Open Positions Network Consultants
Computer Consulting Careers
Progent wants to hire staff-level, solutions-oriented Microsoft accredited consultants with MCSE certification; Cisco certified network consultants with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and high-end system design experts with experience in mobile solutions, wireless networking, high availability, workplace recovery, information preservation, and virtual servers. Progent also is hiring professionals who can join Progent's team of help desk support technicians and remote troubleshooting experts. Also, Progent is looking for talented managers who can perform effectively in our high-growth, virtual office environment.
Modern Network Security Help and Support
ProSight Enhanced Security Protection Specialist
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.
Small Office Small Business IT Consulting
Small Business Network Installation
Progent provide businesses of all sizes world-class IT online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security expertise for companies varying in size from the small office to the global enterprise.
Contact Progent
Contact Progent
For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
64-bit Server Computer Consulting
Configuration 64-bit Server
Progent’s Microsoft-expert consultants can assist you to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit desktop processing, plan an affordable migration process that reduces operational disruptions, and deliver economical, expert online support to aid your company to install 64-bit desktop operating systems and applications on your existing hardware.
Windows Server 2016 Hybrid Configuration
Windows Server 2016 Business Continuity Troubleshooting
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Microsoft LCS Server Instant Messaging Network Consultants
Technology Professional Microsoft LCS Server
MS Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade solution featuring advanced security, seamless integration with other Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized professionals can provide the expertise needed to deliver all the advantages of Office Communications Server throughout your whole corporation.
Security Companies Penetration Testing
Security Companies Stealth Penetration Testing
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progent’s security experts can perform thorough penetration checks without the awareness of your company's internal network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly set up and actively observed.
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