Additional Topics of Interest

Technical Support Services Telecommuter Infrastructure
Configuration Teleworker Network Infrastructure

Progent can help small and medium-size companies to plan, configure and debug the network infrastructure required for teleworkers.

CISA Certified Security Expert Shared Network Support Help Desk Costs Network Consultants
Call Center Sharing Economics Consultant Services

Progent's Help Desk Call Center outsourcing and co-sourcing services help companies to cut costs and improve productivity.

24x7 Remote Employees Video Conferencing Network Consultants
Remote Support Services Offsite Workforce Video Conferencing

Progent can help small and mid-size businesses to configure and debug conferencing technology to enable their at-home workers to interact productively with fellow workers and clients.

Mid-size Office Small Business IT Outsourcing Company
Small Business Designer

Progent provides IT services for mid-size businesses with 100 to 250 system users. The mid-size company or office has traditionally been an overlooked segment of the market for IT support services. The cost structures and support delivery models of large third-party support organizations make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the mid-size organization with enterprise-level support from professional, IT consultants with background in a wide range of midsized business technologies. If your mid-sized organization or small business is searching for levels of network support needed for a medium size office without budgeting enterprise prices, you need Progent.

Windows Server 2019 Hybrid Integration Technical Consultant
Windows Server 2019 Virtual Machine Online Technical Support

Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

Consulting Radvision XT5000
Radvision Telepresence Consult

Progent can provide the services of a certified consultant with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the business value of your IT system. Progent can also provide the expertise of infrastructure consultants who can assist companies of all sizes to create and maintain a communications network that provides the performance, reliability, security, and expandability you need to support your video conferencing/telepresence solution.

Microsoft ISA 2004 Server Support and Setup
ISA 2000 Server Remote Support

Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Upgrade Help Exchange 2003 Server
Microsoft Certified Partner Remote Technical Support Exchange Server 2003

Progent's Microsoft-certified professionals provide technical help and network consulting services for Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server 2003 include planning, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.

Dynamics GP Custom Software Remote Support
Technology Professional Dynamics GP Integration Manager

Progent's expert solution designers and programmers can help your business to create enhancements to Microsoft Dynamics GP that address the unique requirement of your organization while retaining the benefits of Windows integration. Progent can also offer help with a variety of development tools that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Technical Support Anti-Virus
Support and Integration Antivirus

Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified e-mail security consultants can help you develop an email safety strategy that includes anti-spam and virus protection services and policies.

Azure hybrid cloud solutions Consultant
Remote Developer Microsoft Azure Storage

Progent can assist you with every phase of Microsoft Azure migration including needs definition, readiness evaluation, solution design, pre-production testing, deployment, automated administration, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based services.

24x7 Windows Server Essentials Upgrade Specialists
Award Winning Professional Windows Server Essentials Upgrade

Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management support so you can design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.