For business networks located anywhere in the state ofIowa, Progent's Microsoft and Cisco authorized engineers can deliver phone assistance and troubleshooting to fix your computer network problems fast and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and repair computer network problems while avoiding the cost and time delays associated with in-person technical service dispatches.
If yourIowabusiness is situated beyond the larger urban areas such asDes Moines, Cedar Rapids, Davenport, or Sioux City, your local computer network support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a varied range of clients. This means you get not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.
Microsoft Teams Solution Design Consulting Services
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for real-time communications and collaboration. Progent's Microsoft Teams experts can assist you to plan an upgrade to Teams from Skype for Business and install, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Best Practices Applied by Expert Engineers
Many businesses situated far from areas with ample expert engineers utilize less qualified or unseasoned local consultants for vital network support services. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco premier consultants average more than ten years of real-world industry background, in the trenches of network support, providing an extensive range of technical tasks for a broad selection of clients. Consequently, with Progent you get not just expert computer network knowledge, but an engineer who follows computer industry best practices in using that knowledge to resolve real-world business system issues successfully and in a repeatable fashion.
Microsoft Project Server Setup and Support
Progent's Microsoft Project Server consultants offer advanced remote and onsite support services for Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting support services provided by Progent include Project Professional set up, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE consultants to assist your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Project Server to collaborate safely and efficiently. Progent's network security engineers can help you to define and enforce security policies that protect sensitive business data without interfering with the productive exchange of authorized information.
Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from legacy releases of Virtual Machine Manager, design processes for creating and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.
Live Online Training Classes for Desktop Apps
Progent offers online instruction for popular productivity software. Progent's Webinar training covers topics such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, PowerPoint collaboration, Office Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Live online education offers the benefits of traditional in-person seminars, such as instant interaction between students and trainers, but avoids the expenses of transportation and the challenge of trying to accommodate the availability of multiple trainees.
Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of network consulting services to help companies of all sizes to support, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.
Simple Sign-on and Billing Model
Progent's simplified by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other extra charges that increase support costs. For remote support from Progent during normal business hours, you pay only for the time spent working on your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are charged exclusively for the time when Progent's expert is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you might be charged for our expertís travel time, but never an increased emergency rate. Since Progent has a large pool of consultants located throughout the entire service territory, an available consultant is typically near to help. Progent can also dispatch on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service request. Progent's remote support group has provided assistance to small businesses in every state (See Progent's customer testimonials.)
Stealth Penetration Testing
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progentís security experts can run extensive stealth intrusion security checks without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are correctly set up and consistently monitored.
Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually demands that you configure and fine tune numerous key pieces of your Wi-Fi infrastructure including access points, switches, wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Linux Support and UNIX/Windows Integration
If your organization's IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient system that permits all your platforms to coexist for simpler management, seamless dataflow, fault tolerance, high performance, and integrated security. If you are developing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent offers comprehensive network outsourcing that frees you to focus on your area of expertise.
Progent's consultants offer Apple macOS and OS X clients a range of services including remote Apple macOS and OS X desktop support, expertise with Mac software, Outlook for Mac and Exchange Server consulting, Mac protection and network infrastructure consulting, co-existence between Mac and Microsoft Windows environments, and individual training. For computer systems built solely on Mac or for environments that utilize a combination of Mac, Linux, and Windows-based servers and workstations, Progent has the experience and knowledge to deal with the challenge of architecting, configuring, and maintaining an IT infrastructure that is dependable, safe, efficient, and supportive of your business objectives.
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by identifying threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology, visit Catalyst wireless controller consulting services
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network support expert for online or on-premises assistance, phone 1-800-993-9400 or visit Online Computer Help.