For small company computer networks located within the state of Iowa, Progent's Microsoft and Cisco authorized professionals can deliver online help and troubleshooting to fix your network problems quickly and affordably. Progent has developed top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix IT problems without the cost and time delays normally associated with in-person technical service visits.

If your Iowa small business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN optimized for your environment, offering your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progent’s on-premises wireless survey includes onsite inspection, RF and data protection audits of your existing wireless network, evaluation of your building’s layout, measuring for radio frequency interference, RF propagation modeling, identification of optimum placement for client-specified Wireless Access Points including Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing a new WLAN.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization technologies reduce the work required for network administrators to install applications so that they are consistent throughout an entire user base, offer the power to manage access to critical data, and enable quick installation of new or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies client connectivity, improves performance, strengthens security, unifies management, and provides an almost transparent client experience. Progent's desktop virtualization consultants can assist your company to assess the strategic benefits of Microsoft's virtual desktop solutions, set up test and production deployments, improve your system infrastructure to support virtualized desktops effectively, evaluate and remediate security problems, and educate your network administrators to follow best practices to gain maximum payback from desktop virtualization.

ProSight Network Audits for Checking Network Health
Prosight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix-certified virtual desktop experts can assist you to design, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and support an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery. Progent can also help you manage and support additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Find out about Progent's entire ProSight portfolio of affordable network monitoring and management services for small and medium-size businesses.

Microsoft SQL Server 2012 Expertise
Progent can provide the expertise of certified SQL Server 2012 consultants as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security professionals to help you to maintain your Microsoft SQL Server 2012 environment and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX solution by integrating with apps that include Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM experts can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, and integration with Exchange Server.

Broad Expertise in Microsoft's Popular Server Technology
Progent's group of network consulting experts can assist large businesses to plan, install, and support major rollouts of key Microsoft technologies by providing support such as Microsoft Active Directory design, MS Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Skype for Business planning and deployment consulting and Lync Server integration, plus Microsoft SQL Server 2016 migration and SQL Server 2014 programming. Progent has helped some of the world's biggest businesses to integrate technology powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in or larger cities throughout the United States.

Immediate Support for Urgent Problems
With Progent’s urgent online network troubleshooting services, your company can receive immediate assistance for problems that are causing network disruption. Remote help does away with the long delay and increased cost required for on-site network help. For day-to-day IT management tasks, Progent’s remote support consultants can perform most jobs within a few minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-site support to show up.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of affordable, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same advanced IT solutions deployed by some of the world's leading corporations. The ProSight series of IT management outsourcing services addresses all key facets of modern networking including email content filtering, threat defense based on machine leaning, update management, automated backup and disaster recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Progent's Consulting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services including system design, configuration, administration, remediation, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment. In case you are currently using Microsoft SQL Server 2014, Progent can help you to carry out a smooth migration to Microsoft SQL Server 2016.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes core technologies first designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the advantages of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration strategy, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.

Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can help businesses of any size to incorporate Microsoft Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers quick return on investment and enables better business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues between different releases of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individual users or teams.

Web Development Consulting
If you want to revamp your corporate web, develop internal web sites for applications like human resources or employee training, establish a standout Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's consultants can also help you to host your web environment by designing and maintaining a secure, robust server and connectivity environment that includes offsite and wireless connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring tools. For data-intensive web sites, Progent can provide the services of certified Microsoft SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Contact a Progent Computer Consultant
To find out how you can access a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Help.