For office network systems located throughout the state ofIowa, Progent's Microsoft and Cisco qualified technical team members can provide phone help and troubleshooting to repair your computer system issues fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to troubleshoot and fix network problems without the high cost and delays associated with in-person technical service visits.
If yourIowaorganization is situated outside of the larger urban areas such asDes Moines, Cedar Rapids, Davenport, or Sioux City, your local computer support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.
Progent's Juniper-certified network engineers can help you to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that incorporate a mix of Juniper's OS platforms.
Design and Deployment Support for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants provide online and onsite support to assist organizations of all sizes to design, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or device. (See Meraki switches consulting services.)
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a wireless network customized for your facilities, providing you a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progentís onsite survey features onsite walkthroughs, spectrum and security audits of your existing WLAN, evaluation of your buildingís floor plans, measuring for RF interference, signal propagation modeling, identification of the best locations for client-requested Wireless Access Points such as Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining the new wireless network.
Infrastructure Consulting Services for Remote Workers
Progent can help small and medium-size companies to plan, deploy and troubleshoot the network infrastructure to support remote workers. Areas of infrastructure where Progent's experts offer assistance include safe and convenient VPN connections, Virtual Desktop Infrastructure (VDI) software, router setup, Wi-Fi network planning and deployment, and reliable Internet connections. For details about Progent's infrastructure expertise for an at-home workforce, go to infrastructure expertise for telecommuters.
SharePoint 2019 Server Configuration and Development Services
SharePoint 2019 offers the modern experience of SharePoint Online, serving as a transitional release that bridges the classic experience of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management solution. To find out more, visit SharePoint 2019 planning and deployment services.
Design and Configuration Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can provide Aironet wireless access point consulting and Cisco Wi-Fi controller expertise to help you benefit from the 802.11ac Wave 2 WiFi specification to get three times the speed for your Wi-Fi network while extending the coverage.
Help Desk Call Center Services for Teleworkers
Progent offers small and medium-size companies overflow or comprehensive Help Desk Call Center support services for offsite workers. For information about Progent's supplemental or fully outsourced Help Desk Call Center support services for an at-home workforce, see Help Desk Call Center support services for at-home workers.
Consulting Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical applications by providing centralized, cross-platform tracking of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting group can provide advanced remote and onsite support to assist organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can help your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help you to design, integrate, manage and repair a backup and disaster recovery system based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.
Apple macOS and OS X Support Services
Progent's experts offer Mac clients a variety of services such as online Apple macOS and OS X desktop help, expertise with Mac software, Office 365 Outlook for Mac and Exchange integration, Apple macOS and OS X security and network infrastructure engineering, co-existence between Mac and Windows environments, and one-on-one training. For business systems based exclusively on Apple macOS and OS X or for systems that utilize a mix of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to deal with the challenge of architecting, configuring, and supporting an IT solution that is reliable, safe, efficient, and supportive of your company's goals.
Progent's Customer Testimonials
Progent has provided online or onsite network consulting service to organizations in every state in the United States. Many of these clients have shown their high regard for Progent in the form of testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to see what people have said concerning the quality of Progent's consulting services
Talk to a Progent Network Consultant
To see how to contact a Progent network support expert for online or onsite help, call 1-800-993-9400 or visit Remote Network Help.