For small company computer networks located within the state of Iowa, Progent's Microsoft and Cisco authorized professionals can deliver online help and troubleshooting to fix your network problems quickly and affordably. Progent has developed top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix IT problems without the cost and time delays normally associated with in-person technical service visits.

If your Iowa small business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of consulting services to assist companies of any size to support, administer, and repair networks that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration help.

Citrix Virtual Desktop Support Services
Progent's Citrix-certified virtual desktop experts can help you to plan, deploy, administer, and troubleshoot a virtualized Windows desktop and application delivery solution by offering XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist your organization to manage and support a remote datacenter that features high uptime, advanced protection, and rapid recovery. Progent's Citrix technology experts can also assist you with additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's preparedness to stop or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup system that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services automated backup offers small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical information. Find out about Progent's complete ProSight series of affordable outsourced network management services for small and mid-size businesses.

SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 engineers and seasoned software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security consultants to assist your business to manage your Microsoft SQL Server 2012 environment and define an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also assist you to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV includes powerful new features including tailored Role Centers, improved analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting experts offer software development, configuration and debugging services to help you to get the most from MS Dynamics NAV. Progent’s consultants can show you how to integrate MS Dynamics NAV to additional systems and applications. Also, Progent can assist you to create and analyze data warehouses so you can improve your knowledge of your operations, attract additional customers, refine your sales strategies, and form productive alliances.

Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that has the coverage, performance, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service. Progent’s onsite survey features physical inspection, RF and security assessment of your current WLAN, evaluation of your site's layout, testing for RF interference, RF propagation modeling, selection of optimum locations for client-specified WAPs including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive report describing a new WLAN.

Oracle Administration Services and Application Programming
Progent can provide online access to an Oracle expert for Oracle DBA services or an Oracle software developer. Progent can help you to develop effective mechanisms for critical Oracle database administration tasks including performance tuning, backup and restore processes, and database security, or mentor your IT personnel to use industry best practices for simplifying major management tasks. Progent can in addition provide the support of a PL/SQL developer to assist your company to build, tune, enhance, or migrate Oracle-based programs that can range from business reports to data-driven web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL programs by utilizing Oracle's SQL Access Advisor.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for Virtualization Consulting
Virtualization techniques allow IT organizations to optimize resource utilization, streamline network management, and improve workload continuity and security. operate multiple virtual servers on a single actual computer. Common applications for virtualization include hardware consolidation, inexpensive hosts for applications that only run on outdated operating systems, and economical segregation of software programming or pilot environments from on-line systems. Progent's virtualization technology engineers can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to optimize speed, fault tolerance and manageability while at the same time lowering expenses; suggest and validate business recovery strategies that reduce productivity loss in case of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting assistance as computer technology advances.

Progent's Client Testimonials
Progent has delivered online or on-premises IT support help to companies in every state in the United States. Many of these customers have expressed their high regard for Progent through testimonials to the quality of Progent's support staff. Take a look at Progent's customer testimonials to see what people say concerning the quality of Progent's consulting services

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

Microsoft Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost AD objects, clean-up of legacy application configuration objects in on-line AD environment, and restoration of failed installations of AD and AD-dependent software. Progent is also skilled in using advanced AD utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address key areas including AD naming standards, hierarchical model, IT management model, selection and structure of group policy objects, as well as protection and auditing specifications. Progent can also evaluate the impacts of alternate server and service configurations on capability and performance. Progent can assist companies to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE integration consultants can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or on-premises expertise to assist you to move smoothly to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist businesses to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables improved business results. Progent can assist your company to interface Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to fix compatibility issues between different versions of Office desktop and offers live online Office and Office 365 training to individuals and groups.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a unified voice messaging system that facilitates collaboration by offering a variety of alternatives for accessing calls and messages within a framework that is easy to implement and manage. Unity Connection lets you access and manage your voice messages from your email inbox, web browser, Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and greeting services for small to medium businesses (SMBs) and corporate branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging solution continues to deliver maximum competitive value.

Contact a Progent Computer Consultant
To see how to contact a Progent computer support expert for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Support.