If your business computer network is inIowayou can depend on quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to help with the toughest issues that threaten your network. Progent maintains among the largest teams of UNIX and CCIE-certified support professionals available online of any independent support firm in the United States. Rates are affordable, charges are per minute, sign-up is immediate, and service is world class.
If yourIowasmall business is outside of larger metropolitan neighborhoods such asDes Moines, Cedar Rapids, Davenport, or Sioux City, help from UNIX or CCIE-certified experts could be limited when there's an emergency. This can result in lost productivity for your business, upset customers, unproductive employees, and defocused management. By utilizing Progent, you can get in touch with a Certified engineer who can offer assistance when you have to have it to keep your information system operating.
Since Progent charges for telephone-based help on a per-minute basis, your business pays just for technical help provided. Progent asks for no initialization fee. Many remote consulting firms have substantial minimum time requirements or bill for every quarter hour or longer. Progent's by-the-minute granularity and simple billing model avoid big invoices for quick solutions.
If your Iowa company requires remote help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of online support professionals has a wide range of in-depth computer skills. This allows Progent's online service experts to deal successfully with the most complex technical problems more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has refined the technology and skills to repair technical issues economically in a wide variety of network configurations that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE consultants have earned major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a variety of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist businesses who run networks featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group makes available the assistance of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with engineers who have qualified for major security certifications such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually tough support calls. This speeds up remediation of serious problems, prevents network downtime, and reduces maintenance bills.
For businesses throughout Iowa, Progent allows fast online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency support to repair information system problems that are damaging business productivity but are not within the experience of your local IT service resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can analyze your network via advanced remote troubleshooting utilities in order to provide rapid and efficient analysis and remediation of serious computer issues.
Services Progent's Online Consulting Specialists Can Provide Your Iowa Company
Progent network engineers can deliver advanced support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based network support staff can help Iowa small businesses to maintain a comprehensive set of computer products and technologies such as network architecture, messaging support, security consulting for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and streamlined administration, and transitioning from older applications to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts can provide online troubleshooting for computers powered by major versions of the UNIX OS including:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who qualify for this prestigious credential only after strenuous testing given by Cisco. The vast majority of Cisco CCIEs work for large enterprises or national Internet service providers, and so their services are not conveniently accessible to smaller companies.
CCIE and CCNP Premier engineers from Progent can assist your company to design, implement, and support an integrated business network that can simplify operations, cut expenses, and speed the path to positive ROI. By providing Cisco routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can greatly increase the business value of your connectivity environment in Iowa. To learn additional information on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Support.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online support engineers can deliver computer problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can assist your company with a wide variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange 2019 deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint 2016 migration support,
SharePoint Server 2019 planning and configuration,
Skype for Business integration consulting and Lync maintenance, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified Security Experts
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who offer a variety of system protection solutions that can enhance the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recuperate fast from a breach. Security services offered by Progent include: comprehensive security audits utilizing technologies such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; quick recuperation from malicious attacks; configuring firewalls; planning safe techniques for off-site and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and offering 24x7 network monitoring. For more on Progent's security services for small and medium-size businesses, go to Progent's Consulting Support for System Security.
Applications Services: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering help services and training in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more about Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a selection of support programs for Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the immediate accessibility of a professional Help Desk but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for the most challenging network issues, or be ready in those instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your current one, evaluating or programming Help Desk application software to address the special needs of your company, or adding supplemental personnel to operate online in conjunction with your internal Help Desk group to deal with high-demand events such as system upgrades. To read more information concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Call Center Support.
Progent's Online Support Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
Progent's powerful service database software stores comprehensive documentation of all support delivered to Progent's clients. Every authorized Progent staff engineer has access to the specifics of services rendered to each client by any team engineer. This history of issues and solutions is structured as a conveniently accessible proprietary database that permits Progent's online support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' internal engineering personnel that enable Progent's online service specialists to come up with the optimal resolutions quickly.
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency remote professional support in Iowa, call 1-800-993-9400 or go to Expert Remote Computer Support.