Iowa UNIX, Linux, Solaris, macOS and OS X Help
Online Contact with a
UNIX, Linux, Sun Solaris, or macOS and OS X Engineer
If your business computer network is in the state ofIowayou can depend on fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with complex problems affecting your network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible online of any independent support firm in the United States. The cost is competitive, billing is per minute, sign-up is quick, and service is world class.
If yourIowaoffice is based away from more populated urban neighborhoods includingDes Moines, Cedar Rapids, Davenport, or Sioux City, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic when you have a network crash. This can result in a drop in productivity for your business, angry clients, unproductive workers, and distracted executives. By utilizing Progent's remote support, you have access to a Premier engineer ready to provide help when you have to have it to keep your system on line.
Because Progent bills for remote support by the minute, your business owes just for technical help provided. Progent requires no service activation surcharge. Many remote support organizations have large minimum time requirements or charge for each quarter hour or longer. Progent's small granularity and simple pricing model do away with big invoices for speedy fixes.
If your Iowa company needs online support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone
Why is Progent's Remote Technical Support Services Unique?
Progent's experienced team of remote consulting engineers offers a wide array of in-depth computer skills. This allows Progent's online service specialists to resolve the most challenging network trouble more quickly than is feasible with typical independent service firms or with the internal support resources commonly found in smaller businesses. Progent has refined the technology and skills to repair problems efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have been awarded major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.
To help companies who operate environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support group offers the expertise of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based contact with professionals who have earned recognized security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems streamlines service escalation, if needed, to experts with relevant background to deal with particularly intractable problems. This accelerates resolutions of emergency problems, avoids network disruption, and reduces maintenance bills.
For organizations anywhere in Iowa, Progent allows fast online access to a UNIX, Linux, Solaris, macOS or OS X consultant for critical expertise to troubleshoot computer problems that are affecting your business but are beyond the experience of your local network maintenance group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can connect to your system via the latest remote support tools in order to provide fast and affordable analysis and resolution of serious network problems.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Iowa Company
Progent online professionals are qualified to offer advanced help for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical service team can assist Iowa companies with a comprehensive array of IT products and technologies including network infrastructure, email support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for processor consolidation and streamlined management, and migration from older applications to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote troubleshooting for systems powered by leading versions of the UNIX platform including: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware.
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this rare credential by passing thorough testing supervised by Cisco. In most cases Cisco CCIEs work for large enterprises or nationwide Internet service providers, and as a result their services are not readily available to the general public.
Progent is among the few computer support firms that makes sure that CCIEs stay accessible to support small and medium sized companies. In addition, Progent can provide fast communication with a Cisco CCIE via telephone so your company can receive timely assistance for complex network problems that are impacting your productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE engineers can access your system by utilizing sophisticated on-line support tools in order to provide fast and affordable diagnosis and repair of urgent system trouble.
CCIE and CCNP Authorized consultants from Progent can help your company to architect, implement, and support an integrated network infrastructure that can streamline operations, lower costs, and accelerate the path to positive ROI. By combining Cisco routers experience with Catalyst switches support and Cisco wireless products configuration help, Progent can dramatically improve the strategic value of your information system in Iowa. For additional information concerning Progent's support for Cisco infrastructure, visit Cisco Network Engineering Services.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support engineers can deliver network repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist you with a broad variety of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 design and integration,
SharePoint Server 2016 migration support,
Microsoft Teams expertise,
Skype for Business planning and deployment support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Security Engineers
Progent offers you access to accredited CISA, CISM, and ISSAP security engineers who offer a range of security solutions that can enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist you to revive rapidly from an assault. Security solutions provided Progent include: in depth security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recuperation from virus and worm attacks; setting up firewalls; planning safe techniques for remote and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock automated monitoring. For more information about Progent's security services for small and medium-size businesses, see Progent's Consulting Services for System Security.
Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional engineering support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Excel. To read more information concerning Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides several service offerings for Call Center assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your customers instant access to a large technical support resource with extensive experience in phone support and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Call Center a positive image as a significant contributor to company performance, and Progent's goal is to fix rather than just document problems. For more information about Progent's Call Center support, visit Progent's Help Desk Support.
Progent's Online Service Tools
Progent has deployed an arsenal of customized technologies, refined during years of use, dedicated to promoting the highest quality of service for providing online technical support and repair for small and medium-size business information networks. Progent provides secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity permits the consultants of Progent's Technical Response Center to connect to your network without breaching system security.
Progent's powerful customer support database application keeps comprehensive records of all service delivered to Progent's clients. Every authorized Progent team engineer has access to the details of services rendered to every customer by any staff member. This archive of problems and fixes is organized as a conveniently retrievable internal database that enables Progent's remote support experts to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's certifications with key vendors including Cisco and Microsoft make available other extensive support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online service specialists to come up with the optimal resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert NowTo learn how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent online professional expertise in Iowa, call
An index of content::
Security Consulting Company-wide Standards for Best Practices
Problem Escalation Through Teamwork Network Design
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the front lines of network support, executing a wide variety of technical tasks for a large mix of customers. Each Progent support professional shares a refined collection of individual best practices that are incorporated into shared leading practices training that Progent teaches its support personnel. This guarantees that you get not only world-class technical skills, but also a support engineer with proven methods for applying computer knowledge to solve actual IT problems rapidly.
Email Security and Virus Protection Software Consultant
Microsoft Exchange Migration Repairing
Progent's Microsoft-certified professionals have over a decade of experience delivering email support for companies that range from small offices to global corporations. Progent provides economical consulting for all editions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email systems, and facilitate off-site and mobile email access. Progent’s Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you integrate Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Oracle database administration Network Security Evaluation
Oracle 11g Upgrade Help
Progent offers affordable online access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication tools and Oracle Database Resource Manage.
Office 365 hybrid solutions for Exchange Remote Troubleshooting
Microsoft Information Technology Consulting Outlook autodiscover
Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget.
After Hours Email Allow Lists Consulting Services
ProSight Email Guard Content Filtering Service Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
SQL Server 2017 Automatic Database Tuning Online Support Services
Engineer SQL Server 2017 Automatic Database Tuning
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
Nexus 3000 Switch Integration Services
Remote Consulting Nexus 3000 Switch
Nexus series switches are intended to provide the throughput, expandability, resilience, virtualization support, density, security and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support services to help your business to plan an optimal network architecture, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities available for Nexus family of switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Great Plains Migration Support and Help
Network Consultant Dynamics GP/Great Plains Features
Progent can show you how to prepare and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
ProSight Virtual Server Private Cloud Hosting Consult
ProSight Private Cloud Services Technology Professional
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including lower capital expenditures, savings on operational expense, better executive focus, world-class protection, greater fault tolerance, and business continuity.
Remote Data Backup and Restore Services Professionals
Urgent Cloud Backup Security and Compliance Integration
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.
24-7 Fortinet Firewall IPS Remote Support
Fortinet NGFW Firewalls Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet security appliances to protect all your IT assets at the network edge, within the data center, at branches, and at the cloud edge.
Network Support Help Desk Support Outsourcing
Online HelpDesk Call Center IT Consulting
The Help Desk support model used by Progent offers small and midsize companies an efficient alternative to reliance on independent consultants by offering broad expertise shared by multiple support teams, optional 24x7 access to urgent assistance, fast escalation to appropriate experts for handling the most difficult issues, support consistency and reliability, prompt follow through overseen by seasoned support administrators, a choice of easy-to-use ways for requesting support tasks, and excellent process visibility enabled by trouble ticket tracking and accessible via a web portal.
MySQL development Consultants
Specialist MySQL and Windows
Progent offers affordable online access to an Oracle MySQL administrator or application programmer and can help businesses of all sizes to integrate and support MySQL within a robust network infrastructure that provides high levels of speed, scalability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Network Engineer From Home Job
Cisco Engineers Job Openings
Progent is looking for a variety of full-time employees such as motivated MCSEs; system experts with Cisco CCNP or CCIE certification; and specialists in advanced network architecture with experience in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data protection, and virtual servers. We are also looking for workstation support experts, off-site service professionals, and CISSP or CISM accredited security consultants. Progent is also looking for experienced managers who can perform efficiently in our high-growth, virtual office model. Progent contracts freelance professionals who have in-depth expertise and hands-on background in crucial information technology topics beyond our main service concentration. Our Experts Group employs contractors who can provide consulting and programming services for strategic applications such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular platforms such as Linux, Macintosh, or Sun, or offer expert help in technologies such as telecommunications, web development, EDI, eCommerce, or database management. Freelance contractors premier by us coordinate with our in-house professionals to provide comprehensive IT services for small and midsize business networks.
After Hours Microsoft Office 365 Exchange migration Network Engineer
24x7 Hybrid Configuration Wizard On-site Technical Support
Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower capital expense and management hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your small businesses to assess the benefits of Office 365 Exchange Online, plan a solution that fits your functional requirements and budget, carry out an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and troubleshooting.
Network Load Balancing Technology Consulting Services
Clustered Server Network Consultants
Progent’s fault tolerant network experts offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice access, fault-tolerant Internet architecture design, 24x7 data center services, and other fault-tolerant operations consulting to help your company configure a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to design affordable, 24x7 systems by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can help you build a high-availability mutli-site network with a completely redundant Internet interface and efficient system load balancing.
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