Iowa UNIX, Linux, Sun Solaris, Apple macOS and OS X Consulting Experts
Online Access to a
UNIX, Linux, Sun Solaris, or macOS and OS X Engineer
If your business computer network is in the state ofIowayou can now get fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to help with urgent issues affecting your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide support firm in the U.S. The cost is competitive, billing is by the minute, engagement is quick, and support is unbeatable.
If yourIowaoffice is located some distance from more populated urban neighborhoods likeDes Moines, Cedar Rapids, Davenport, or Sioux City, contact with UNIX or Cisco CCIE experts may be limited when you have an urgent situation. This can result in lost income for your company, upset customers, idle employees, and defocused executives. By calling Progent's online services, you have access to a Premier engineer who can offer assistance when you require it to get your network on line.
Because Progent charges for phone service on a per-minute basis, your business is invoiced only for technical help received. Progent asks for no startup charge. Some online consulting firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity and straightforward pricing model do away with unexpectedly large invoices for quick solutions.
If your Iowa business requires technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone
What Makes Progent's Remote Support Program Unique?
Progent's seasoned staff of online consulting professionals offers a wide array of in-depth information technology skills. This allows Progent's remote technical support specialists to resolve the most complex network trouble faster than is possible with ordinary independent support organizations or with the in-house IT resources usually available to small or mid-size businesses. Progent has refined the technology and experience to repair problems efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies who run networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the assistance of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals who have earned recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, if needed, to experts with sufficient competence to resolve particularly intractable problems. This speeds up resolutions of urgent network problems, prevents system disruption, and minimizes technical support bills.
For businesses in the state of Iowa, Progent enables fast online contact with a UNIX/Linux, Solaris, macOS or OS X consultant for emergency expertise to troubleshoot information system issues that are damaging business productivity and are outside the skill set of your in-house IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your network via the latest remote troubleshooting tools in order to provide fast and economical analysis and resolution of critical computer problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Iowa Business
Progent's network consultants can offer advanced assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies including:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service team can help Iowa companies to maintain a broad set of computer products and technologies including network architecture, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for processor consolidation and centralized management, and transitioning from older applications to current environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide remote troubleshooting for computers powered by leading derivatives of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this prestigious certification by completing strenuous testing given by Cisco. Usually CCIEs work for big enterprises or national Internet service providers, and as a result their expertise is not readily available to the general public.
Progent is one of the only computer consulting providers that ensures that CCIEs are accessible to help small and mid-size companies. Also, Progent offers quick communication with a CCIE via phone so your company can receive immediate help for urgent system issues that are disrupting your business but are not within the experience of your usual IT maintenance providers. Progent's CCIE engineers can access your system using state-of-the-art on-line troubleshooting tools to execute quick and economical analysis and resolution of serious network problems. For more information concerning Progent's services for Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-premier online service experts can deliver computer system troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help your company with a wide variety of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams consulting,
Microsoft Skype for Business configuration consulting and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Engineers
Progent provides you the services of accredited CISM and ISSAP security consultants who offer a range of security solutions to strengthen the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recuperate quickly from a breach. Security services available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email infrastructure against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information on Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Services for Network Security.
Applications Services: Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and Excel. For more on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent provides a selection of programs for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers convenient access to a dependable support team with years of background delivering phone help and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a positive recognition as a solid driver of business performance, and Progent's target is to resolve and not merely document problems. To find out more information about Progent's Call Center support and outsourcing, see Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent's sophisticated service reporting application keeps extensive records of all support provided to Progent's customers. Each active Progent staff consultant has access to the history of services provided to each customer by any team engineer. This database of trouble tickets and solutions is organized as an easily searchable proprietary knowledge base that enables Progent's remote technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive support databases and to manufacturers' internal technical personnel that allow Progent's online consulting specialists to arrive at the best resolutions quickly.
To see how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote professional assistance in Iowa, phone
An index of content::
Microsoft Certified Expert SQL Server 2008 Upgrade Consultant
SQL Server Capacity Planning Expert Development
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Desktop Technology Technical Support Company
Microsoft and Mac Desktop Network Support Consulting
Progent can deliver a wide array of economical online and onsite support services to assist you to deploy, manage, and troubleshoot workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Network Health Audit Services
After Hours Active Directory Health Report Professionals
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable and more secure AD environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include simpler network management, better compliance with information security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime.
Specialists CISA Certified Security Audit
CISA Cybersecurity Audit Consultant
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass an extensive test given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of IS audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, protection of data assets, and business continuity preparedness.
Email Black Lists Consulting
ProSight Email Security Gateway Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and world-class protection for your email traffic. The powerful structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
24-Hour Ransomware Recovery Specialists
Small Business Managed Services Consulting Services
Progent's ProSight family of managed services are designed to offer organizations who maintain small internal network support staffs with low-cost help from world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance costs, automation of common administrative processes, ongoing adoption of the latest information technology, graceful transition from legacy technology to current solutions, close fit between computer technology with business objectives, guidance from veteran IT experts, and allowing management to focus on business issues instead of ever-changing network technology.
Teleworker Security Configuration
Teleworker Security Online Technical Support
Progent can help small and mid-size companies to install endpoint device security defense systems and deliver mitigation expertise needed to support teleworkers.
Security Architecture Specialist
Largest ISSAP Certified Technical Support Services
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and significant experience with information security design. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.
Helpdesk Services Integration Support
24 Hour Helpdesk Services Online Troubleshooting
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
IT Services Microsoft SQL Server 2012
Troubleshooting PowerPivot for SharePoint
Progent can provide the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and data security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
SCCM 2012 Patch Management Remote Technical Support
SCCM 2012 Asset Management Technology Consulting Services
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
CISSP Certified Cybersecurity Analyst Specialists
CISSP-ISSAP Security Services
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can help create efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over multiple physical sites and public and private clouds.
24/7 Windows 10 MDT Consulting
Microsoft Windows 10 Upgrade Server Install
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 provided by Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker access, security and compliance, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and post-migration technical help.
Services NetApp MetroCluster and FlexPod
Specialists NetApp MetroCluster Disk Pools
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on leading practices.
Outsourcing SharePoint 2013 Newsfeeds
Microsoft SharePoint 2013 eDiscovery Center Consultant Services
Progent has been providing SharePoint support since the first product was published more than a decade ago, and Progent has the scope of technical knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 migration.
24x7x365 Automated Desktop Monitoring Support and Setup
Services Server Monitoring
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt productivity.
Work at Home Data Protection Support Services
Teleworker Data Protection IT Consultant
Progent can help small and mid-size businesses to plan, configure, test and troubleshoot backup/recovery solutions needed to support offsite workers.
Service Reports Integration Support
Onsite Technical Support Service Reports
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who offer scant documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by every staff member to every client. The discipline of documenting and archiving support records results in more efficient service and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.
Training Adobe Illustrator
Apple Motion Class
Progent's Mac consultants can support the creative facets of Mac computing by offering help services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
IT Services Windows 10 Trusted Boot
Online Help Windows 10 Provisioning
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated deployment and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.
Top Quality Private Cloud Virtual Datacenter Hosting Professionals
Private Cloud Integration Professional
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Security Auditing Check Point Ransomware Protection
Firewall Network Install Check Point Ransomware Protection
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall software and hardware based on Check Point's technology to provide an affordable and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a single stop for on-going network support, administration, training, and design services.
Helpdesk Outsourcing Services IT Consultant
Engineer Support Desk Services
Progent’s Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and reporting.
MOM 2005 Case Study
Example Application MOM 2000
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, once workers complained about them. With the help of proactive, automated warnings and trend analyses created by MOM, Progent is now able to anticipate system troubles before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, safety and performance.
Mobile Connectivity Support and Setup
Support 802.11
Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
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