If your company network is in the state of Iowa you can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix complex problems involving your IT network. Progent maintains among the largest groups of UNIX and CCIE-certified consulting experts available by phone of any nationwide support organization in the U.S. The cost is affordable, charges are by the minute, engagement is fast, and service is unbeatable.
In case your Iowa organization is away from major urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when you have an emergency. This can result in a drop in income for your business, angry clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you have access to a Premier engineer who can provide help when you have to have it to keep your computer network running.
Since Progent charges for remote service on a per-minute basis, your business pays only for technical help provided. Progent requires no service activation fee. Many online consulting organizations have significant minimum payments or charge for every quarter hour or longer. Progent's small granularity and simple pricing policy save you from large bills for quick fixes.
If your Iowa company needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced staff of remote consulting engineers has a broad array of world-class computer knowledge. This allows Progent's remote service experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent service organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has refined the tools and skills to fix technical issues economically in many different computer environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To help companies who operate environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online contact with engineers who have earned a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows service escalation, if appropriate, to specialists with relevant background to deal with particularly intractable support calls. This speeds up resolutions of urgent problems, avoids network disruption, and reduces maintenance bills.
For businesses throughout Iowa, Progent enables fast online access to a UNIX, Linux, Solaris, macOS or OS X consultant for critical help to troubleshoot network problems that are threatening your business but are not within the scope of your in-house network maintenance resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can connect to your system by means of the latest remote support technologies that allow them to deliver rapid and economical diagnosis and resolution of serious computer problems.
Services Progent's Phone-based Support Experts Can Offer Your Iowa Company
Progent service specialists are qualified to provide advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote technical support team can help Iowa small businesses with a large assortment of information products and technologies such as network architecture, email solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware products for server economization and centralized management, and transitioning from dated applications to current environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide remote troubleshooting for systems based on leading versions of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who qualify for this prestigious credential only after intense examinations supervised by Cisco. The vast majority of Cisco CCIEs are employed by big corporations or national Internet service providers (ISPs), and consequently their help is not conveniently available to small and medium-size businesses.
CCIE Premier experts from Progent can assist you to design, configure, and maintain an integrated business network that can streamline business processes, cut costs, and accelerate the path to positive ROI. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology integration help, Progent can dramatically improve the strategic value of your integrated network in Iowa. To see more concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Expertise.
Microsoft Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote service experts offer network repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of support professionals who can help you with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 migration, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration expertise,
SharePoint Server 2019 planning and configuration,
Microsoft Skype for Business integration consulting and Lync Server 2010 migration, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Specialists
Progent offers you the services of certified CISM and ISSAP security professionals who can deliver a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover promptly from an attack. Security services offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; fast recovery from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your email system against viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. To read additional information on Progent's security support for small and medium-size businesses, refer to Progent's Engineering Support for Network Security.
Applications Support: Webinar Training, Custom Programming, Integration
Progent's Mac technology experts can promote the creative aspect of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's consultants offer help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft business applications such as Microsoft CRM, MS Office Project, Office Word, and MS Excel. To learn more information on Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk services : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can operate as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in overflow situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk or enhancing your current one, evaluating or customizing Call Center software products to meet the special needs of your company, or providing supplemental staff to operate remotely in conjunction with your in-house Help Desk Call Center group to deal with demanding events like software migrations. For more information about Progent's Call Center support and outsourcing, refer to Progent's Help Desk Services.
Progent's Remote Support Technologies
Progent has developed a set of optimized technologies, evolved during many years of field experience, dedicated to allowing the most advanced quality of efficiency for providing remote technical help and repair for small and midsize company information networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite access enables the experts of Progent's Technical Response Center to link to your system remotely without violating system security.
Progent's sophisticated service database application stores thorough documentation for all service delivered to Progent's customers. Each authorized Progent team engineer has access to the history of support delivered to every client by any staff member. This archive of issues and fixes is structured as a readily searchable internal database that permits Progent's remote technical experts to share their experiences company-wide to make sure that the value of Progent's technical support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases and to manufacturers' internal technical staff that enable Progent's online service specialists to come up with the best solutions quickly.
Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Now
To find out how you can get in touch with a UNIX/Linux consultant or a Cisco CCIE for emergency online consulting expertise in Iowa, call 1-800-993-9400 or visit Expert Online Computer Support.