If your business network is in Iowa you can have fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix emergency issues involving your computer network. Progent offers the services of among the most extensive groups of UNIX and CCIE-certified consulting experts accessible remotely of any independent support firm in the United States. Rates are affordable, charges are per minute, engagement is quick, and support is world class.
If your Iowa organization is based some distance from major metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited when you have a network crash. This could mean lost income for your business, angry clients, unproductive workers, and distracted executives. By calling Progent's online services, you have access to a Certified professional who can deliver help when you require it to keep your computer network on line.
Because Progent charges for online support on a per-minute basis, your company is invoiced just for technical help provided. Progent imposes no service activation fee. Many remote consulting organizations have large minimum payments or bill for each quarter hour or more. Progent's small granularity and simple pricing model do away with unexpectedly large bills for quick solutions.
If your Iowa business requires technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting engineers has a broad array of in-depth information technology skills. This allows Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with typical independent service firms or with the internal IT resources usually found in small or mid-size businesses. Progent has refined the tools and experience to repair technical issues efficiently in many different network configurations that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded major credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
To assist businesses that operate networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service group offers the expertise of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based contact with professionals who have qualified for major security certifications such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems allows service escalation, if needed, to specialists with sufficient background to resolve unusually tough support calls. This speeds up resolutions of urgent problems, prevents system downtime, and reduces maintenance bills.
For companies throughout Iowa, Progent allows immediate remote contact with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency assistance to repair computer problems that are affecting productivity but are beyond the scope of your in-house network support organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your system using the latest remote support technologies that allow them to provide quick and efficient evaluation and repair of critical network problems.
Services Progent's Remote Consulting Specialists Can Offer Your Iowa Business
Progent network consultants are qualified to provide expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can help Iowa companies to maintain a comprehensive array of IT products and technologies including system architecture, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for processor consolidation and streamlined administration, and migration from older applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide remote technical help for computers powered by popular variants of the UNIX OS such as:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who are awarded this prestigious credential by passing strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or nationwide Internet service providers, and so their services are not conveniently available to small and mid-size businesses.
Progent is one of the few IT service firms that ensures that Cisco CCIEs are available to help small and mid-size organizations. In addition, Progent facilitates fast contact with a CCIE via telephone so your company can receive timely help for critical system issues that are disrupting your productivity but are outside the experience of your local IT support group. Progent's CCIE support experts can access your environment by utilizing sophisticated on-line troubleshooting technology in order to execute quick and cost-effective diagnosis and repair of serious network anomalies.
Cisco Certified engineers from Progent can assist your company to plan, setup, and support an integrated information system that can streamline business processes, cut costs, and speed time to positive ROI. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can dramatically improve the business value of your integrated network in Iowa. To learn more about Progent's services for Cisco network appliances, visit Cisco Technology Engineering Support.
Microsoft Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-expert online service experts can deliver network troubleshooting and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help you with a wide variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 Server migration, Exchange 2013 configuration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server development,
Skype for Business Server integration consulting and Microsoft Lync migration, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Specialists
Progent offers you contact with qualified CISM, CISSP and ISSAP security consultants who offer a variety of system protection services that can improve the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist your business to recover fast from an assault. Security solutions provided Progent include: in depth security analysis using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; rapid recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email infrastructure against spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To learn additional information on Progent's security services for small and midsize businesses, see Progent's Professional Services for System Security.
Business Applications Support: Training, Customization, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by offering help services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting expertise and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft applications including CRM, Office Project, MS Word, and Microsoft Excel. To read more on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Outsourcing Alternatives
Progent offers a selection of programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network infrastructure experts. Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers fast contact with a reliable technical support resource with years of background delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a positive reputation as a key driver of business performance, and Progent's target is to fix and not just report problems. To learn more information about Progent's Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Online Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
Progent's powerful service database system includes extensive records of all service delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the details of support provided to every client by any team engineer. This archive of problems and solutions is organized as an easily retrievable internal knowledge base that permits Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the value of Progent's support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to vendors' in-house technical personnel that allow Progent's remote consulting experts to find the optimal resolutions quickly.
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based professional expertise in Iowa, call 1-800-993-9400 or go to Urgent Remote Network Help.