If your business computer network is in the state of Iowa you can have quick remote contact with a UNIX or Cisco CCIE consultant to fix the toughest problems affecting your network. Progent offers the services of among the most extensive teams of UNIX and Cisco CCIE consultants accessible remotely of any independent support organization in the United States. The cost is reasonable, billing is per minute, engagement is quick, and service is unbeatable.
In case your Iowa small business is based away from major metropolitan neighborhoods such as Des Moines, Cedar Rapids, Davenport, or Sioux City, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have an urgent situation. This can result in lost income for your business, upset clients, unproductive workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Premier consultant who can provide expertise when you require it to keep your network on line.
Since Progent charges for online support per minute, your business is invoiced exclusively for support provided. Progent imposes no initialization surcharge. Many online service companies have large minimum time requirements or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and simple pricing mechanism do away with big tabs for quick solutions.
If your Iowa business requires online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned staff of remote consulting professionals has a wide range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party support organizations or with the in-house support staff commonly found in smaller companies. Progent has developed the tools and experience to fix technical issues efficiently in many different computer environments that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Professional.
In order to assist companies who run environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's remote service group offers the expertise of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent offers online support from engineers with a variety of security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with unusually tough support calls. This accelerates remediation of urgent network problems, avoids system disruption, and minimizes technical support bills.
For organizations throughout Iowa, Progent allows virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to troubleshoot computer problems that are damaging productivity but are beyond the experience of your in-house IT support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can connect to your system via state-of-the-art remote support technologies that allow them to deliver quick and efficient diagnosis and resolution of serious computer issues.
Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Iowa Company
Progent network consultants are qualified to provide expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based network support team can help Iowa small businesses to maintain an extensive array of information products and technologies including network architecture, email solutions, security expertise for networks and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server consolidation and streamlined administration, and migration from legacy systems to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide remote troubleshooting for computers powered by major variants of the UNIX OS including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for offering immediate and economical access to Cisco CCIEs. CCIEs are elite networking professionals who qualify for this advanced credential by passing thorough examinations given by Cisco. The vast majority of CCIEs are hired by large enterprises or national Internet service providers (ISPs), and as a result their services are not readily accessible to the general public.
CCIE Premier consultants from Progent can help your business to plan, implement, and service a converged information system that can simplify business processes, lower costs, and accelerate the path to profitability. By offering Cisco routers experience with Catalyst switches support and Cisco wireless technology configuration assistance, Progent can greatly enhance the strategic value of your information system in Iowa. To learn more about Progent's support for Cisco infrastructure, see Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Online Expertise for Windows
Progent's Microsoft-expert online service professionals offer network troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can assist you with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 integration,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 planning and configuration,
Skype for Business integration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier System Security Experts
Progent provides you the services of certified CISM, CISA and CISSP security engineers who offer a range of security services to strengthen the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to recuperate fast from an assault. Security services offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Nikto; quick recovery from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging system against spam and DHA attacks; and implementing round-the-clock automated monitoring. For more on Progent's security support for small and midsize companies, visit Progent's Engineering Expertise for System Security.
Applications Support: Training, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing consulting services and education in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for familiar Microsoft business applications including Microsoft CRM, Project, Word, and Excel. To find out more about Progent's expertise, custom programming, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Alternatives
Progent offers a selection of support programs for Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate accessibility of an effective Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can operate as a main Help Desk for your business, represent an escalation alternative for the most challenging network issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or improving your current one, selecting or programming Help Desk Call Center software products to meet the special needs of your business, or adding temporary staff to operate remotely in conjunction with your in-house Call Center group to deal with high-demand events like software migrations.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified network experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can provide your customers instant communication with a large technical support team with extensive experience delivering telephone-based support and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a positive image as a key contributor to business productivity, and Progent's target is to resolve and not merely document problems. To read additional information on Progent's Help Desk Call Center support and outsourcing, go to Progent's Call Center Support.
Progent's Online Technical Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
Progent's highly evolved service database system includes extensive documentation for all service delivered to Progent's customers. Each authorized Progent staff consultant has access to the details of services rendered to each customer by any staff member. This history of trouble tickets and fixes is structured as an easily accessible proprietary database that enables Progent's remote support experts to share their experiences with the whole team to ensure that the quality of Progent's technical support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house technical personnel that allow Progent's online consulting experts to arrive at the best resolutions promptly.
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent remote consulting assistance in Iowa, phone 1-800-993-9400 or visit Urgent Online Network Help.