If your company network is in Iowa you can now get quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to assist with complex issues that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent service firm in the country. Rates are competitive, charges are by the minute, engagement is quick, and service is unbeatable.
In case your Iowa organization is located away from larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, the availability of UNIX or CCIE-certified experts could be problematic when you have an emergency. This can cause a drop in revenue for your business, upset clients, unproductive employees, and defocused executives. By calling Progent's remote support, you have access to a Certified professional who can deliver assistance whenever you have to have it to get your information system operating.
Because Progent bills for telephone-based help on a per-minute basis, your business pays just for technical help provided. Progent imposes no startup charge. Some online service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity and straightforward billing mechanism avoid big bills for quick repairs.
If your Iowa business requires technical help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's experienced staff of online support professionals possesses a broad range of in-depth computer skills. This allows Progent's remote technical support specialists to resolve the most complex technical problems faster than is feasible with ordinary third-party service organizations or with the in-house IT resources commonly found in smaller companies. Progent has developed the tools and experience to repair technical issues efficiently in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
In order to help businesses that run environments featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team offers the help of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based contact with engineers who have earned a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's group approach to repairing technical problems allows service escalation, if needed, to experts with sufficient competence to resolve particularly intractable support calls. This accelerates remediation of urgent problems, prevents system downtime, and reduces maintenance invoices.
For organizations throughout Iowa, Progent offers immediate online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to fix network issues that are hurting productivity but are beyond the skill set of your on-hand IT support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can connect to your computer environment with advanced remote troubleshooting tools in order to deliver fast and economical analysis and resolution of serious computer problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Iowa Business
Progent's network consultants are qualified to offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions including:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support staff can assist Iowa small businesses with a large array of computer products and technologies that include system architecture, messaging support, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server economization and centralized administration, and transitioning from older systems to modern solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online troubleshooting for computers powered by major derivatives of the UNIX platform including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who qualify for this rare certification by passing intense examinations supervised by Cisco. In most cases Cisco CCIEs work for big corporations or nationwide ISPs, and as a result their services are not readily available to smaller companies.
CCIE Certified experts from Progent can assist your company to architect, configure, and maintain an integrated information system that can streamline operations, reduce costs, and speed time to positive ROI. By offering Cisco broadband routers experience with Cisco Catalyst switches support and Aironet wireless technology configuration help, Progent can significantly improve the strategic value of your information network in Iowa. To find out more on Progent's services for Cisco network appliances, refer to Cisco Network Professional Services.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified online service experts can deliver computer repair and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can help your company with a broad range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 design and configuration,
Skype for Business Server configuration support and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Premier Security Engineers
Progent offers you contact with expert CISM and ISSAP security consultants who offer a variety of system protection services that can strengthen the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or help you to recuperate rapidly from a breach. Security solutions provided Progent include: in depth security audits utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; quick recuperation from malicious assaults; integrating firewalls; establishing secure techniques for off-site and mobile connectivity; securing your email system from spam and DHA attacks; and offering round-the-clock automated monitoring. For more information concerning Progent's security support for small and medium-size businesses, visit Progent's Consulting Services for Network Security.
Applications Support: Training, Customization, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by providing help services and training in graphics, audio, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers professional consulting support and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft business applications such as CRM, Office Project, MS Office Word, and Excel. To find out more on Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a variety of programs for Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who require the immediate accessibility of a professional Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can operate as a main Call Center for your organization, represent an escalation resource for the most challenging network issues, or be ready in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or enhancing your existing one, selecting or customizing Help Desk Call Center application software to meet the special needs of your business, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk Call Center resources to deal with high-demand events such as software migrations.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified networking specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to offer your customers convenient access to a dependable technical support team with years of experience delivering telephone-based support and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected reputation as a major driver of business performance, and Progent's goal is to resolve and not simply report problems. For additional information concerning Progent's Help Desk outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Support Technologies
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Immediately
Progent's highly evolved service reporting software keeps extensive histories of all support provided to Progent's customers. Every authorized Progent team engineer has the benefit of the history of support provided to each client by any team engineer. This archive of problems and resolutions is structured as a readily retrievable internal knowledge base that allows Progent's remote support professionals to communicate their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' in-house technical personnel that enable Progent's online consulting specialists to come up with the best resolutions quickly.
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency phone-based professional expertise in Iowa, call 1-800-993-9400 or go to Urgent Remote Network Support.