Iowa UNIX, Linux, Solaris, macOS and OS X Consultants
Remote Contact with a
UNIX, Linux, Sun Solaris, or macOS and OS X Consultant
If your business computer network is in Iowa you can now get fast remote help from a UNIX or Cisco CCIE consultant to help with the toughest problems affecting your network. Progent maintains one of the largest teams of UNIX and Cisco CCIE support professionals accessible remotely of any independent service organization in the country. The cost is competitive, billing is by the minute, sign-up is immediate, and service is unbeatable.
If your Iowa business is outside of major metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, help from UNIX or CCIE-certified engineers may be limited during a crisis. This can result in a drop in income for your company, upset clients, idle employees, and defocused executives. By calling Progent's remote support, you have access to a Premier consultant ready to deliver assistance whenever you have to have it to keep your computer network operating.
Since Progent bills for remote help per minute, your company is invoiced just for services provided. Progent requires no startup fee. Many online consulting organizations apply large minimum payments or charge for every quarter hour or longer. Progent's fine granularity and straightforward pricing mechanism save you from big bills for quick solutions.
If your Iowa business needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call
What Makes Progent's Remote Technical Support Services Special?
Progent's experienced team of remote consulting engineers offers a broad array of in-depth computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent service firms or with the internal support resources commonly found in small or mid-size companies. Progent has refined the tools and skills to repair problems economically in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded professional credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses that operate environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the help of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote contact with professionals with recognized security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network difficulties streamlines service escalation, when called for, to experts with sufficient competence to deal with unusually intractable problems. This speeds up remediation of emergency network problems, prevents system downtime, and reduces maintenance invoices.
For organizations anywhere in Iowa, Progent allows immediate remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to repair information system problems that are hurting your business and are outside the skill set of your in-house IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can interface with your network by means of the latest remote troubleshooting technologies that allow them to perform quick and efficient diagnosis and remediation of serious computer issues.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Iowa Business
Progent's network consultants are qualified to provide advanced support for an extensive array of UNIX, Apple, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist Iowa small businesses to maintain an extensive array of information products and technologies such as system infrastructure, email support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for server economization and centralized administration, and migration from out-of-date applications to current solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts offer remote troubleshooting for computers powered by major derivatives of the UNIX OS including: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for providing fast and economical communication with Cisco CCIEs. CCIEs are high-level network engineers who earn this advanced certification by passing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or national Internet service providers (ISPs), and so their services are not readily accessible to the general public.
Progent is one of the rare IT consulting providers that makes sure that Cisco CCIEs stay accessible to assist small and mid-size businesses. In addition, Progent facilitates fast communication with a Cisco CCIE by phone so that you can get immediate support for urgent system issues that are hurting your productivity but are beyond the comfort zone of your local IT maintenance providers. Progent's CCIE engineers can access your network by utilizing state-of-the-art on-line support tools to execute rapid and affordable analysis and resolution of serious network trouble.
CCIE Authorized experts from Progent can assist you to design, configure, and service a converged information system that can simplify operations, cut expenses, and speed the path to positive ROI. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products configuration assistance, Progent can dramatically increase the strategic value of your integrated network in Iowa. To learn more information concerning Progent's support for Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified online support engineers can provide network problem solving and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help you with a broad range of platform expertise including
Windows Server 2022 solution design and migration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 integration,
SharePoint 2019 planning and integration,
SharePoint Server 2016 migration and hybrid integration consulting,
Microsoft Teams expertise,
Skype for Business integration support and Lync 2010 maintenance, Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Engineers
Progent offers you contact with expert CISM, CISA and CISSP security consultants who can deliver a range of system protection services that can strengthen the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to revive fast from an assault. Security solutions offered by Progent include: extensive security analysis using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from virus and worm attacks; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging system against spam and DHA attacks; and offering continual proactive monitoring. For more on Progent's security services for small and medium-size businesses, see Progent's Consulting Expertise for System Security.
Business Applications Support: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth engineering support and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft applications including CRM, Office Project, Microsoft Office Word, and Excel. To learn more on Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Outsourcing Alternatives
Progent provides a selection of support programs for Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Call Center but who have relatively small funds and internal support resources. Progent's Virtual Help Desk is a transparent extension of your current Helpdesk resources. Progent can act as a main Call Center for your business, serve as an escalation alternative for the most challenging network problems, or be ready in overflow situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, evaluating or programming Help Desk software products to address the special requirements of your business, or providing supplemental personnel to operate online in conjunction with your internal Help Desk Call Center resources to deal with high-demand scenarios like software migrations. To learn more on Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Tools
Progent's powerful service database software stores thorough histories for all support provided to Progent's clients. Each authorized Progent staff consultant has access to the specifics of support delivered to every customer by any staff engineer. This archive of trouble tickets and resolutions is structured as an easily retrievable proprietary database that allows Progent's online support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house engineering staff that allow Progent's remote consulting experts to come up with the optimal resolutions promptly.
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent online engineering expertise in Iowa, phone
An index of content::
Lync Server 2013 Front End Pool Engineers
24-7 Lync Server 2013 and Exchange UM Server Consultants
Lync Server 2013, now called Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and system architects can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management team and end users. Progent has expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Consultant Services Windows Server Hyper-V 2016 Migration
Hyper-V 2016 Security and Compliance Integration Services
Hyper-V 2016 incorporates core features first designed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a smooth migration strategy, train your IT administration and support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value.
ProSight Email Guard Spam Filtering Services Consultancy
Consultants Email Bayesian Analysis
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Microsoft Dynamics GP ERP Consultant Services
Dynamics GP/Great Plains Technical Consultant
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis package built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you can license only the functions you currently need, with the option to add users and increase capabilities in the future. Progent's Dynamics GP/Great Plains support experts can help you deploy, configure and administer the current release of Microsoft Dynamics GP or upgrade efficiently from an older release.
Online Help Desk Consulting
Network Support Help Desk Specialists
The Helpdesk support delivery model adopted by Progent gives small organizations an effective alternative to reliance on freelance consultants by offering broad expertise shared by numerous engineering teams, optional round-the-clock availability of urgent assistance, fast escalation to world-class engineers for handling even the most complex issues, service consistency and dependability, prompt follow-up overseen by seasoned service managers, a variety of convenient techniques for initiating service jobs, plus excellent process transparency made possible by ticket updates and available through a web-based portal.
IT Consultants Help Desk
Help Desk Process Specialists
The Help Desk Call Center support model adopted by Progent offers small companies an dependable alternative to dependence on freelance consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 availability of urgent help, escalation capability to appropriate experts for handling the most complex problems, support consistency and dependability, quick follow-up enforced by seasoned IT service managers, a selection of easy-to-use techniques for initiating support tasks, plus excellent progress visibility made possible by trouble ticket tracking and accessible via a web portal.
SharePoint 2016 Taxonomy Network Consulting
Online Technical Support SharePoint 2016 Information Rights Management
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Emergency MS Virtual Server Administration Website Engineers
Microsoft Virtual Machines On-site Technical Support
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on technology first developed by Connectix, provides the performance needed to accomplish server consolidation, application migration, and server isolation tasks through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and piloting, migration from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server consultants can help your business to evaluate and integrate MS Virtual Server 2005.
Microsoft Certified Partner Professional Windows Server 2016 Stretch Clusters
24-Hour Microsoft Windows Server 2016 Clustering Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR system built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point.
Email Support Organization
Mail Network Designers
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Exchange Server 2000 Network Consulting
Microsoft Exchange Upgrade Professionals
Progent is one of the most qualified network consulting companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Small Business Server 2008 Network Consultants
Microsoft SBS Premium Add-on IT Consulting
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with hands-on expertise and extensive knowledge in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing network solutions based on the Microsoft SBS line of servers and applications.
SCCM Azure Integration Support and Help
SCCM Asset Inventory Remote Consulting
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, performs health reporting, enables safe self service, and offers a single point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Microsoft Windows 11 Specialist
Remote Support Windows 11 Compatibility Testing
Progent's Microsoft-certified Windows 11 consultants can provide a range of services for Windows 11 including cloud solutions, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning, and Help Desk Call Center support services.
Largest Online Help System Center 2016 Endpoint Protection
Microsoft Certified System Center 2016 Endpoint Protection Specialists
Progent has over 20 years of experience integrating, and supporting the core components that make up System Center and can help your organization to design, install, manage, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can assist you to migrate to the latest version of System Center from an older one or from another datacenter management solution to deliver the benefits of enterprise-class deployment, automation, security and compliance, plus infrastructure and application performance monitoring.
Altaro 365 Total Backup IT Consultants
Altaro 365 Total Backup Engineer
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Dynamics GP 2015 Consult
Dynamics GP 2015 Azure AD Engineer
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants have the broad knowledge and hands-on experience to address the many technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this mission-critical platform.
Palo Alto Networks User-ID Security Audits
Palo Alto Networks PA-Series Firewalls Security Audit Services
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that spans your on-premises and cloud-based assets and protects any user at any location with any endpoint device.
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