If your business computer network is in the state ofIowayou can now get fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to help with urgent issues affecting your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide support firm in the U.S. The cost is competitive, billing is by the minute, engagement is quick, and support is unbeatable.

If yourIowaoffice is located some distance from more populated urban neighborhoods likeDes Moines, Cedar Rapids, Davenport, or Sioux City, contact with UNIX or Cisco CCIE experts may be limited when you have an urgent situation. This can result in lost income for your company, upset customers, idle employees, and defocused executives. By calling Progent's online services, you have access to a Premier engineer who can offer assistance when you require it to get your network on line.

Because Progent charges for phone service on a per-minute basis, your business is invoiced only for technical help received. Progent asks for no startup charge. Some online consulting firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity and straightforward pricing model do away with unexpectedly large invoices for quick solutions.

If your Iowa business requires technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's seasoned staff of online consulting professionals offers a wide array of in-depth information technology skills. This allows Progent's remote technical support specialists to resolve the most complex network trouble faster than is possible with ordinary independent support organizations or with the in-house IT resources usually available to small or mid-size businesses. Progent has refined the technology and experience to repair problems efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To assist companies who run networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the assistance of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals who have earned recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, if needed, to experts with sufficient competence to resolve particularly intractable problems. This speeds up resolutions of urgent network problems, prevents system disruption, and minimizes technical support bills.

For businesses in the state of Iowa, Progent enables fast online contact with a UNIX/Linux, Solaris, macOS or OS X consultant for emergency expertise to troubleshoot information system issues that are damaging business productivity and are outside the skill set of your in-house IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your network via the latest remote troubleshooting tools in order to provide fast and economical analysis and resolution of critical computer problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Iowa Business
Progent's network consultants can offer advanced assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service team can help Iowa companies to maintain a broad set of computer products and technologies including network architecture, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for processor consolidation and centralized management, and transitioning from older applications to current environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's service professionals can provide remote troubleshooting for computers powered by leading derivatives of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this prestigious certification by completing strenuous testing given by Cisco. Usually CCIEs work for big enterprises or national Internet service providers, and as a result their expertise is not readily available to the general public.

Progent is one of the only computer consulting providers that ensures that CCIEs are accessible to help small and mid-size companies. Also, Progent offers quick communication with a CCIE via phone so your company can receive immediate help for urgent system issues that are disrupting your business but are not within the experience of your usual IT maintenance providers. Progent's CCIE engineers can access your system using state-of-the-art on-line troubleshooting tools to execute quick and economical analysis and resolution of serious network problems. For more information concerning Progent's services for Cisco network appliances, visit Cisco Technology Engineering Expertise.

Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-premier online service experts can deliver computer system troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help your company with a wide variety of platform practice areas including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Microsoft Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration and hybrid deployment consulting, Microsoft Teams consulting, Microsoft Skype for Business configuration consulting and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Engineers
Progent provides you the services of accredited CISM and ISSAP security consultants who offer a range of security solutions to strengthen the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recuperate quickly from a breach. Security services available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for off-site and mobile connectivity; protecting your email infrastructure against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information on Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Services for Network Security.

Applications Services: Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and Excel. For more on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent provides a selection of programs for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers convenient access to a dependable support team with years of background delivering phone help and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a positive recognition as a solid driver of business performance, and Progent's target is to resolve and not merely document problems. To find out more information about Progent's Call Center support and outsourcing, see Progent's Help Desk Support.

Progent's Online Technical Support Tools
Progent's sophisticated service reporting application keeps extensive records of all support provided to Progent's customers. Each active Progent staff consultant has access to the history of services provided to each customer by any team engineer. This database of trouble tickets and solutions is organized as an easily searchable proprietary knowledge base that enables Progent's remote technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive support databases and to manufacturers' internal technical personnel that allow Progent's online consulting specialists to arrive at the best resolutions quickly.

Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote professional assistance in Iowa, phone 1-800-993-9400 or go to Urgent Online Computer Help.


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    Progentís Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and reporting.

  • VMware Workspace ONE Endpoint Management Software Recovery Endpoint Management Repairing
  • WSUS Services Consultant Services SUS
  • Wi-Fi VoIP phone integration Support and Help Urgent Specialists wireless VoIP phone integration
  • Windows 7 Integration Onsite Technical Support Microsoft Windows 7 Evaluation Technology Consulting
  • Windows 7 Technology Consulting Services After Hours Windows 7 Consultant
  • Windows Server 2012R2 Private Cloud Remote Troubleshooting Online Support Services Windows Server 2012R2 Hyper-V Virtual Switch
  • Windows Server 2016 Small Business Computer Consulting Firm Des Moines Iowa Des Moines, Polk County Windows Server 2012 R2 Small Office IT Support
  • Windows Server 2019 Deduplication Setup and Support Windows Server 2019 and SCOM Professionals

  • MOM 2005 Case Study
    Example Application MOM 2000

    Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once workers complained about them. With the help of proactive, automated warnings and trend analyses created by MOM, Progent is now able to anticipate system troubles before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, safety and performance.

  • Windows Server Consultant Windows Technicians
  • Work at Home Employees Consulting Experts nearby Des Moines - Infrastructure Expertise Des Moines International Airport DSM After Hours Des Moines Remote Workforce Infrastructure Consulting Experts Des Moines, IA
  • Work at Home Employees Des Moines Assistance - Help Desk Solutions Assistance Polk County Iowa, United States Teleworkers Des Moines Assistance - Help Desk Outsourcing Consulting Experts Polk County Iowa
  • Work from Home Employees Des Moines Consulting Services - Backup Technology Assistance Des Moines International Airport DSM Des Moines Offsite Workforce Backup/Restore Solutions Consultants Des Moines Iowa
  • iPhone and Outlook integration Support and Integration iPhone and Dynamics CRM integration Support and Integration

  • Mobile Connectivity Support and Setup
    Support 802.11

    Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

  • scom 2016 ACS database Information Technology Consulting After Hours scom 2016 network monitoring Support Services

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