For small business network systems located throughout the state of Iowa, Progent's Microsoft qualified engineers can deliver online help and troubleshooting to solve your computer network troubles quickly and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with on-site service visits.
If your Iowa small business is situated beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network systems support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide affordable network solutions.
Broad Expertise in Microsoft's Leading Server Environments
Progent's team of network consulting experts can help large businesses to architect, install, and manage major rollouts of key Microsoft technologies by providing services such as Active Directory design, Microsoft Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business Server migration support and Lync Server management, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's biggest businesses to integrate technology based on Microsoft products and can provide branch office support for enterprises with branch offices in the or major cities throughout the U.S.
Juniper Consulting Services
Progent's Juniper Networks-authorized network engineers can help you to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to enable you to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.
Network Consulting Services for Small Governments
Progent has a long background providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in delivering expert online network support and has provided network solutions to clients in all 50 states. Progent's online IT consulting for local governments eliminates travel costs and solves issues more quickly than on-premises service calls.
Easy Payment via Credit Card
Progent's convenient payment alternatives for NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about Progent's ProSight family of managed IT services for small organizations.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS integration consultants can provide cost-effective remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional expertise or Progent can deliver comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS platform.
Planning and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to assist organizations of any size to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist you to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device. (Refer to Meraki switches integration.)
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Data Backup Expertise
Progent's backup and restore experts offer help for a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent supports leading data protection products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized organizations as an affordable and fully managed service for secure backup/disaster recovery.
Complete Reporting of Services
Progent produces complete and detailed documentation of all support work to ensure clients donít ever feel like a hostage to their support company. Progent sends e-mail accounts of support activity shortly after finishing each support interaction, and also sends a printed copy along with monthly invoices. Comprehensive IT support reporting makes it easier for clients to move to a different service provider or assume increased service responsibilities internally. Complete support reporting also provides management the visibility required to evaluate maintenance services and produce better informed network expense projections.
Linux Consulting and Windows/Linux Integration
If your small business network combines Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that allows all your platforms to coexist for simpler administration, seamless data exchange, fault tolerance, enhanced performance, and integrated security. If you are developing Linux applications on a network that incorporates Microsoft-powered servers, workstations, and applications, Progent can provide full-service network outsourcing that allows you to focus on your area of expertise.
Contact a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Online Network Help.