For small business networks located throughout the state of Iowa, Progent's Microsoft qualified professionals can provide online support and remote troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-grade expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems without the expense and time delays associated with on-site service calls.
If your Iowa business is situated beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local computer support choices may be limited in technical capability, or not available during urgent situations. This results in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to deliver affordable network solutions.
Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online services to assist your organization to design, develop, pilot test, deploy, manage, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest releases of Excel, support Excel on iOS and Google Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent can provide on-demand support to clients who need a fast fix to a stubborn issue related to Excel and Progent also offers full project management services for migrating or creating mission-critical application software built on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or groups.
Immediate Help for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can receive immediate help for issues that are causing network disruption. Remote help does away with the lengthy delay and higher expense associated with on-site computer support. For day-to-day network administration tasks, Progentís online support engineers can finish most jobs within a few minutes of a request, rather than forcing you to live with a problem for hours for on-site support to show up.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.
Business Intelligence Reporting and Analytics Consulting and Development
Progentís business information reporting consultants can provide online and onsite expertise to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can assist your company to support your current reporting system, help you to migrate databases and applications from an outdated reporting platform to a modern one, and provide as-needed online mentoring tailored to your specific needs. Progentís business reporting and analytics consultants can provide expertise in the leading BI reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST systems for high availability.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.
Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service IT consulting and support organization like Progent rather than with an individual freelance consultant, your company is assured timely access to experienced experts when you require them. You no longer have to be concerned that sickness, training, vacations, or conflicting jobs with other customers will cause you to be without help during a crisis.
Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center (TRC) is committed to providing the best quality of remote network support available for urgent and standard problems. For urgent problems that impact multiple users, crucial individuals, or a line-of-business program, the TRC can respond in less than an hour. For non-critical problems, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be created promptly and correctly, You will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you on each resolved problem to verify you are satisfied with the outcome and willing to close the trouble ticket. Learn more concerning Progent's TRC Customer Commitment.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller products. Progent offers support for both hardware-based and software-based wireless controllers and can help you to determine which type is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.
Progent's Integration and Training Services for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides quick ROI and enables improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with various releases of Microsoft Office desktop and offers live online Office and Office 365 instruction to individual users or groups.
Azure cloud Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration consultants can assist you with any phase of Azure cloud migration including requirements definition, prerequisites assessment, system architecture, pilot testing, implementation, automated management, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your users can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to create a hybrid environment that seamlessly integrates on-premises datacenters with Azure-based services.
Talk to a Progent Network Support Expert
To find out how to contact a Progent computer support expert for remote or onsite help in , call 1-800-993-9400 or go to Online Network Help.