For business networks located in the state of Iowa, Progent's Microsoft authorized professionals can provide online support and troubleshooting to solve your computer system issues fast and cost effectively. Progent has developed enterprise-class expertise, sophisticated utilities, and support knowledge bases to identify and resolve IT problems while avoiding the high cost and time delays normally associated with onsite technical service visits.

If your Iowa company is located beyond the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís group of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to block or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient security and backup environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the network security services addressed under GIAC accreditation such as evaluating network vulnerability, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

Wide and Deep Knowledge of Business Networks
Progentís group of more than 100 networking experts means clients benefit from the leverage of over 1,000 years of combined experience and collective knowledge to resolve the most difficult computer issues. Progentís accredited network engineers possess the experience to identify solutions fast and implement them cost effectively.

Temporary Chief Information Officer Support Services
Progent can provide businesses with an IT management expert who can act as a temporary or part-time CIO. This experienced IT officer can provide strategic direction to help you to deploy sensible IT products to enhance business operations so they match more closely with your business objectives. Your business can develop and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Important tasks Progent's part-time CIO can perform include growth strategies, establishing IT budgets, developing and tracking models for Total Cost of Ownership, reengineering business processes, reviewing contracts with vendors, establishing security and compliance policies, monitoring service level agreements, automating data center management, software revision control, IT asset documentation management, and disaster recovery preparedness.

Cisco Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the core of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express provide a borderless IP-PBX solution by integrating with apps such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified CUCM consultants can assist with any aspect of Unified CM setup and troubleshooting in areas that include integrating VoIP phones and video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server.

Best Practices Applied by Seasoned Engineers
Many organizations situated away from areas with ample expert engineers resort to poorly trained or inexperienced local consultants for vital network support. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average more than a decade of hands-on industry background, in the trenches of network support, performing an extensive range of technical tasks for a diverse mix of customers. This means that with Progent you receive not just expert computer network knowledge, but a consultant who understands computer industry best practices in applying those skills to solve real-world business network problems efficiently and in a repeatable fashion.

SharePoint 2019 Server Configuration and Development Support
SharePoint 2019 incorporates the modern look and feel of SharePoint Online, providing a crossover platform that bridges the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, software development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system. To find out more, visit SharePoint 2019 Server configuration and development consulting.

Cisco Small Business WiFi Access Points Planning and Support
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite configuration and debugging support to help your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP deployments of any scale or architecture. To find out more about Progent's consulting services for current and legacy Cisco Small Business 100, 300 and 500 family of wireless APs, see Cisco Small Business wireless APs configuration and troubleshooting.

Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, and BGP peering; updating router's IOS image; setting up and confirming failover; troubleshooting VPN problems; creating a network diagram and documenting configuration; plus security and availability strategy.

Virtualization Support
Virtual compute, storage and networking technologies enable businesses to maximize utilization, simplify network administration, and improve workload availability and security. run multiple virtual servers on a single actual computer. Typical usage scenarios for virtual servers include resource efficiency, low-cost platforms for applications that require outdated OS software, and economical quarantining of software programming or testing environments from production ones. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX virtual network design and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to optimize speed, reliability and manageability while at the same time lowering expenses; propose and validate disaster recovery strategies that reduce downtown in case of a catastrophic failure; and provide ongoing support, troubleshooting, and engineering services as computer technology advances.

Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to reconstruct an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware removal and recovery consulting.

Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-class Internet Data Centers in the and major cities throughout the U.S., and Progent's colocation expert consultants can improve your network's redundancy and performance by helping you select a colo site that addresses the particular needs of your business such as geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are intended for businesses with hardware located at collocation hosting sites and requiring timely on-site service at the collocation site as well as online help from Microsoft and Cisco Premier professionals. Progent offers a variety of collocation center consulting services including network architecture analysis, Windows and UNIX server installation and support, tech support for server and telecommunications networking, development and installation of zero-downtime systems, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server clustering systems.

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and test a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to assess the benefits of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

Talk to a Progent Computer Consultant
To learn how you can contact a Progent computer consultant for remote or on-premises assistance in #(state), phone 1-800-993-9400 or go to Online Computer Support.