For office network systems located in the state of Iowa, Progent's Microsoft and Cisco certified engineers can deliver online help and remote troubleshooting to resolve your network issues quickly and cost effectively. Progent has acquired top-notch skills, sophisticated utilities, and support databases to troubleshoot and resolve computer network problems without the cost and time delays associated with in-person service dispatches. In case your Iowa business is situated beyond the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer network support options may be limited in technical capability, or not available during urgent situations. This results in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent's group of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the task, but an expert with proven methods for applying that expertise to deliver affordable network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small company's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management services are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Find out more about Progent's ProSight family of managed services for small organizations.

Exchange 2016 Migration Services
Progent's MS Exchange Server 2016 experts can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web. Progent also offers Exchange 2019 upgrade help and Office 365 Exchange Online consulting to assist you to upgrade to a more modern version of Exchange Server.

Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service IT support company like Progent rather than with an individual freelance consultant, your company is assured timely availability of knowledgeable experts whenever you require them. You do not have to worry that illness, training, time off, or conflicting jobs with different customers will leave you without support during an emergency.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a range of technical services to assist companies of any size to support, manage, and repair IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support and Windows 11 upgrade support.

Cisco Small Business 100, 300 and 500 Wireless APs System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite configuration and debugging support to help you to plan, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture. For more information about Progent's support for current and legacy Cisco Small Business 100, 300 and 500 series of WiFi APs, refer to Cisco Small Business WiFi APs consulting.

Cloud Integration Consulting Services for a Remote Workforce
Progent can assist small and medium-size businesses to provide their at-home workforce with secure and efficient integration with cloud applications and services. To learn about how Progent can help you to set up robust Cloud connnections for their remote workers, visit cloud integration consulting services for at-home workers.

SharePoint Server 2016 Migration and Hybrid Integration Consulting
SharePoint Server 2016, intended for onsite deployments of the SharePoint content management platform, offers integration with SharePoint Online and Microsoft 365 to enable hybrid environments that transparently unify on-premises and cloud-based resources. Other improvements include fast deployment with the new MinRole feature, larger scale, higher performance, tighter security and compliance, advanced analytics with Power BI support, and a modernized client experience for collaboration. Progent's Microsoft-certified consultants can provide economical online and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. Progent can also assist you to plan and carry out a cost-effective migration from SharePoint 2016 to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless information management solution. To learn more, see SharePoint 2016 migration consulting services.

Private Cloud Hosting Services
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of network consultants based in the Tampa area, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover preparedness experts. Progent can also help you to design and carry out a move to the Flexential data center with services like planning solution configuration, specifying hardware, system configuration and testing, troubleshooting, streamlining remote network management, and educating your network support team. For details, visit Progent's cloud hosting service at Flexential Data Center in Tampa Florida.

Conferencing Consulting Expertise for Remote Workers
Progent's consultants can assist small and medium-size businesses to configure and troubleshoot conferencing technology to allow their telecommuters to communicate securely and effectively with fellow workers and clients. For details about ways Progent's consultants can assist companies to install and manage video conferencing platforms for at-home workers, refer to conferencing support services for teleworkers.

Security Vulnerability Assessment for Small and Mid-size Businesses
Progent offers two low-cost service packages designed to allow small businesses to get an impartial network security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from an authorized computer within your company firewall to evaluate the risk to internal threats. The two security inventory services are configured and run from a protected external site.

Migration Consulting for Microsoft Lync Server 2013
Lync 2013, rebranded Skype for Business Server, is an on-prem software platform that enables businesses of all sizes to create a manageable and secure communications environment that supports a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants can assist your company to support your current Lync environment or plan and carry out an efficient migration to a modern system by offering Skype for Business Server consulting. Progent can also advise you how to build a hybrid network model that integrates on-prem Microsoft Skype for Business with Skype for Business Online or with Teams cloud services.

Short-Term Staff Augmentation Services
Progent's short-term staff augmentation services allow organizations to respond to sudden increases in demand for network support personnel without incurring the expense and delays that come with vetting and recruiting experienced technical help and without increasing your permanent head count. To find out about Progent's short-term IT staffing services, see Progent's short-term IT staffing services.

Microsoft Access Database Application Development
Progent's Microsoft Office Access consultants can provide affordable online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for application programming, database migration, performance tuning, report design, and maintenance. Progent also offers tailored webinar training for Office Access programming and DBA services.

Get in Touch with a Progent Network Consultant
To see how to contact a Progent computer consultant for online or onsite expertise, call 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.

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    Progent has created special security packages designed to deliver larger institutions an impartial and thorough security assessment from a group of certified security engineers. All Progent's network security assessment packages feature a suite of procedures including automated scans from within and from beyond your company firewall, professional analysis of results by accredited security consultants, production of a report explaining the findings, plus an interactive concise executive outbrief and an extensive live outbrief for in-house IT managers.

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    Progent's certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to assist you to plan, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.

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    Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

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    Cisco's Small Business family of APs are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite configuration and troubleshooting services to assist your organization to design, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.

  • Exchange 2016 Migration Planning On-site Technical Support Remote Support Microsoft Exchange 2016 Migration Planning
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  • Top Quality VMware Workspace ONE Network Design and Configuration
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    Progent's network consultants can assist you to automate desktop PC update and patch management by providing support for administration tools like Configuration Manager, SMS 2003, and WSUS.

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    Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    Progent's Microsoft-certified consultants can help you evaluate the potential advantages of Hyper-V-powered virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your production software, assess your network and server architecture for smooth operation with virtual server technology, help you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, offer world-class consulting support for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize system uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

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    For enterprise project management assistance, Progent offers the services of veteran information technology professionals with years of experience in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to best practices to make sure development or deployment projects are completed on schedule and within budget.

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    Progent's Meraki Wi-Fi AP consultants offer remote and onsite support to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, performance, security, ease of management and uptime for wired and wireless users regardless of their mobility or device.

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    Windows Server 2008 R2 features high levels of speed, security, availability, expandability, and flexibility that accelerate output of on-site, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your network.

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  • Windows Hyper-V 2016 Security and Compliance Remote Troubleshooting
    Windows Server Hyper-V 2016 Management Online Support

    Hyper-V 2016 utilizes key technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT administration and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.


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