Expert Cisco Onsite and Remote Network Support Services
Ipanema Enterprise Information Networks
For businesses of all sizes in Ipanema Rio de Janeiro, Progent can provide convenient, fast, and affordable communication with CCIE-certified network experts. Cisco CCIEs are world-class network professionals who earn this prestigious recognition by completing rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network interfacing, repair, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal staff in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving software updates to correct problems. A Cisco CCIE has the experience to isolate the origin of computer network difficulties stemming from network appliances or software.
Progent offers affordable online access to a CCIE specialist so your company can receive high-level help for complicated network problems that are impacting business productivity but are beyond the experience of your local IT support resources. Progent's CCIE-certified engineers can access your system via state-of-the-art remote support utilities that allow them to provide fast and affordable diagnosis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their services are not easily accessible to the general public. Progent is one of the rare service firms to make CCIEs available to support small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE by phone so you can get immediate help for complex network problems that are reducing worker productivity. To learn how to talk to a Progent CCIE for immediate help with your network, go to remote network troubleshooting.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
Cisco's large family of new and vintage infrastructure devices supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and Cisco's advanced learning tools to stay at the leading edge of network technology.
Patch Management for Cisco Network Appliances
Software update management is crucial and complex process. Prompt and correctly managed patching maximizes security, compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility problems, slow or inconsistent responsiveness, unnecessary downtime, or unavailability of key features. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as critical for infrastructure appliances like switches, firewalls, and wireless APs.
Progent has provided top-level assistance for Cisco infrastructure products for more than twenty years and Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective option for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. To find out about Progent's service programs for firmware update management, go to Progent's software update management services.
In order to find out more about Progent's online and on-premises support services for Cisco network technology, choose a topic:
In addition to Cisco networking, Progent's consulting professionals can provide advanced support for other important facets of computer technology, allowing Progent's experts to deliver end-to-end IT solutions for companies of any size. A sampling key areas where Progent can deliver world-class expertise include:
- Windows Server 2022 Solution Design and Migration Expertise
- Windows Server 2019 Migration Consulting
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Infrastructure Management Services
- Microsoft Exchange Server 2010 Migration and Support
- Pentesting with NodeZero from Horizon3.ai
- Security Vulnerability Assessment and Problem Mitigation
- Disaster Recovery/Business Continuity Planning
- Microsoft SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Microsoft SQL 2016 Development and Maintenance
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Database Programming
- Hyper-V Integration
- Hyper-V Integration
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Planning
- VMware NSX Virtual Network Design and Management
- Citrix Server and Desktop Virtualization Consulting and Support
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Integration Consulting
An index of content::
At Home Workers Collaboration Online Troubleshooting
Online Troubleshooting Work from Home Collaboration Software
Progent can help small and medium-size businesses to deploy collaborative applications to make it easy for their telecommuters to engage in productive interaction with colleagues and other stakeholders.
Top MSF Small Office Server Support
Deploying Phase: Implementation Computer Network Specialists
In conducting IT projects for corporate clients, Progent follows a structured approach based on defined milestones in order to meet financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are documented to make available a comprehensive summary of IT services performed and to assist in downstream network maintenance.
E-Mail Small Business Network Consulting Company
Fault Tolerant Email Computer Network Companies
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Cisco VoIP phones Single Number Reach Setup and Support
Online Support Services Cisco VoIP Phones and Cisco Unity
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
At Home Workforce Cybersecurity Online Technical Support
Offsite Employees Endpoint Security Onsite Technical Support
Progent can assist small and medium-size organizations to set up security defense systems and deliver response expertise to support remote workers.
System Center 2016 Virtual Machine Manager Consulting
Support and Integration System Center 2016 Business Continuity
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Integration Services NinjaOne Server and Desktop Monitoring and Reporting
NinjaOne ProSight Remote Monitoring and Reporting Remote Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity.
Consult Microsoft Small Business Server
Microsoft SBS Server Consultants
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on experience planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of over a decade of experience integrating business networks built on Microsoft products. This experience ensures you results in installing, administering, and troubleshooting network solutions that include the Microsoft Small Business Server package of servers and applications.
Integration Services System Center 2012 Configuration Manager
SCCM 2012 Asset Inventory Online Support Services
Progent can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
IT Consulting Microsoft 365 SharePoint Online Integration
24x7 Remote Support Services Microsoft 365 Migration
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
24x7 Network Consulting Services Access to External Support Databases
Outsourcing Services Microsoft Consulting Best Practices
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the forefront of IT support, executing a wide range of IT tasks for an extensive array of clients. Every Progent consultant shares a proven set of personal best practices that are combined into company-wide best practices standards that Progent teaches its support team. This guarantees that you get not just world-class IT help, but also a consultant with proven approaches for applying computer knowledge to resolve actual IT problems rapidly.
MS SQL 2008 Online Support
Expert Microsoft Certified SQL 2008 Integration Support
Progent's Microsoft-Premier SQL engineers offer an array of services to assist small and midsize businesses to plan, install, manage, and repair SQL 2008 systems so that they receive the maximum competitive advantage from Microsoft's state-of-the-art database management platform. In addition, Progent offers expertise for network infrastructure, enterprise-wide security, and custom software programming to optimize the business advantage of your computer investment.
Gentoo Linux Remote Troubleshooting
CentOS Linux Setup and Support
Progent's Linux support experts provide small and mid-size companies and software developers help with managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with an easy one-stop source to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Engineers Email Anti-fraud Intelligence
Open Now Email Allow Lists Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
SQL Server 2016 AlwaysOn Availability Groups Network Consulting
SQL Server 2016 Always Encrypted Support and Integration
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security, uptime, mobile computing integration, plus integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.
Microsoft Exchange Network Consultants
Microsoft Exchange 2003 Upgrade Support and Help
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange Server installations or upgrades and can provide onsite technicians to assist large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.
UNIX with Windows Network Consulting
Microsoft Experts Solaris with Windows Consultant Services
Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Nephilim ransomware hot line Consulting
Phobos ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Small Office Information Technology Consulting Group
Small Office Small Office IT Consulting Services
Progent is a leader in affordably delivering world-class IT support to small businesses. Progent's achievement in handling the network service needs of the historically underserviced small business sector is the combined outcome of major technical and operational breakthroughs that have removed a great deal of the traditional expenses out of administering IT support, injected unprecedented professional skill into the IT service mechanism, and significantly accelerated the repair process.
IT Services iPad Connectivity
Award Winning Specialists Mac Architecture
Progent's Mac support consultants can help you with a wide range of system foundation areas including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies including VoIP and fast wireless networking. For business networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, integrating, and maintaining a system infrastructure that is robust, safe, efficient and aligned with your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.
Mandriva Linux Engineer
Outsourcing Fedora Linux
Progent's Linux support experts provide small and mid-size companies and software developers support for administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Emergency Pennsylvania Small Business Computer Consulting Firm
Maryland Server Migration Specialists
Progent's Technical Response Center (TRC) provides low-cost national extended hours online help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone support and remote secure network access to troubleshoot and repair technical problems quickly and economically.
Amazon AWS migration Design Firm
CISSP Certified Security Amazon S3 disaster recovery Programming Firm
Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Teleworker Cybersecurity Integration
Teleworker Security Integration
Progent can assist small and mid-size companies to install endpoint device security defense solutions and provide mitigation expertise for remote workers.
ISA 2004 Enterprise Edition Server Professional
Microsoft ISA Server On-site Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security solutions for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Consultant Exchange 2003
On-site Support Exchange Server 2003
Progent's Microsoft Certified professionals offer expert support for major deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 installations or upgrades and can provide onsite technicians to assist enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.
Microsoft Dynamics Contract Development
Microsoft Dynamics Reporting
For help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progent's team of program developers, database designers, and project managers can help make sure you get the job completed on schedule and within budget. Progent's seasoned software developers can provide affordable and expert online consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server ,Oracle, or MySQL.
CISM Certified Cybersecurity Management Professionals
24x7x365 Certified Cybersecurity Management Consulting Services
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of performance that IT security managers are required to learn. CISM gives executive management the confidence that consultants who have earned their CISM credential have the background and knowledge to provide efficient security management and support services.
At Home Employees Helpdesk Services Network Consulting
Online Consulting Offsite Employees Helpdesk Services
Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk call center support services for teleworkers.
Microsoft 365 AD FS Support and Integration
Support Services Microsoft 365 Exchange Online and on-premises Exchange
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
802.11 Wireless LAN Support Services
WiFi 6/6E Optimization Specialists
Progent can show you how to plan, deploy, manage, and repair a viable Wi-Fi network infrastructure, recommend appropriate components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a complete 802.11x system security strategy that is well integrated with the security strategy for your entire business network.
Microsoft Exchange 2013 Computer Consultants
Exchange 2013 Availability Consultant
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key areas such as ease of administration, high availability (HA), security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Immediate Hornetsecurity Altaro 365 Total SharePoint Backup Professional
Hornetsecurity Altaro M365 Teams Chat Backup Technology Consulting Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Hybrid cloud integration Consultancy
Microsoft Azure enterprise hybrid cloud solutions Technology Professional
Progent can assist your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that utilize local resources along with one or more public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
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