Besides offering rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Ipanema, Rio de Janeiro businesses to resolve discrete technical issues or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized assistance such as PC support, IT administration, and Call Center response. Temporary staffing can help organizations to deal with expected or unplanned surges in demand for IT personnel, which may be caused by situations like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary staffing can also fill gaps caused by the absence of in-house IT personnel because of vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the versatility to react to surges in demand for network personnel without dealing with the expense and delays associated with identifying and recruiting professional IT personnel and without the risk of adding to your permanent staff size.

Important aspects of Progent's temporary staffing services include:

  • Rapid availability of seasoned IT pros
  • Simple engagement, termination, and resumption of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong relationship with a top-level, full-spectrum resource for IT support
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation alternative that allows IT groups to share the work of Help Desk support transparently between their full-time network staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Call Center program is a joint service solution based on by the leading group professional services platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT services for organizations throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Ipanema, Rio de Janeiro Companies
Progent's veteran team of certified consultants can deliver Ipanema, Rio de Janeiro businesses a wide range of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Ipanema, Rio de Janeiro Companies
To learn more about Progent's short-term staff augmentation services for Ipanema, Rio de Janeiro organizations, call 800-993-9400 or visit Contact Progent.