Immediate Phone Technical Support for Ipanema Rio de Janeiro UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Ipanema Rio de Janeiro, Progent offers technical support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided remote support to companies in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent can furnish the consultation Cisco CCIE network specialists for complex connectivity problems, as well as the assistance of CISSP and CISM-accredited security engineers to help with advanced security design and disaster recovery preparedness.

Progent's remote technical support services represent exceptional value due to the fact that they are equipped with the practical experience and the sophisticated technology to resolve most information system issues quickly. Efficient support lowers immediate costs since service calls accumulate a smaller number of chargeable minutes. Remote help also avoids the expense of sending a consultant to your office. Your company benefits even more with indirect costs by minimizing or eliminating system downtime and associated costs due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management.

Progent's billing policy for online help is designed to stretch your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe just for the support that you actually get. Unlike many online support companies, Progent imposes no service activation surcharge or minimum fees. Progent's per-minute granularity and simple policy for billing save you from scenarios where fast repairs somehow end up as major bills. Progent's skill at disposing of problems efficiently translates into your business saving cash.

Progent's Remote Service Technologies
Over time, Progent has fine tuned a collection of customized technologies and field-tested processes that ensure the maximum degree of efficiency for online technical support and repair for small and midsize business information systems. Progent provides safe VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology enables the experts of Progent's online support team to communicate with your company's computer system without violating corporate security.

Progent's powerful technical support database system maintains extensive histories for the service that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of support rendered to each customer by any engineer. This archive of issues and solutions is organized as a conveniently exploitable proprietary database that allows Progent's remote technical professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and working relationships with key technology companies such as Cisco and Microsoft make available additional vast support knowledge bases and permit quick response from manufacturers' internal engineering staff so Progent's remote service experts are able to determine the best resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's remote support in Ipanema Rio de Janeiro or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Urgent Support.

Remote Technical Services Offered Progent
Progent's phone-based network support engineers offer advanced credentials in a comprehensive array of disciplines. This broad range of capability enables Progent's engineers to handle almost any crisis likely to occur in a small company information system. Certifications earned by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.

To support clients with mixed-operating system environments, Progent also offers the services of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online technical support services Offered by Progent to customers in Ipanema include:

Special Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting professionals for special projects that small businesses frequently need. Billing charges for longer-term development or consulting projects are set based on the qualifications of the consultants assigned. Progent's experience with these important areas of computer technology allows clients to complete major initiatives within budget and on schedule. Progent's special remote consulting services include:
  • Call Center Services
    Progent's Help Desk Call Center support programs for small and midsize businesses with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are intended for smaller organizations who lack the resources to build and maintain an in-house Help Desk but who need quick communication with a dependable Help Desk Call Center with professional phone support as well as the available expertise to escalate the most challenging problems to advanced consultants.

    Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting expertise can guide you in creating an effective new Help Desk or improving your established organization, selecting or enhancing Help Desk Call Center software products to address the special requirements of your corporation, or adding temporary online personnel to reinforce your in-house Call Center team to deal with demanding situations such as software migrations, mass updates, or rolling out new business software.

    Progent's Help Desk staff of seasoned network experts provides your clients in Ipanema Rio de Janeiro rapid communication with an efficient support group with substantial experience providing phone support and remote repair service for networks powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Call Center the reputation as a solid contributor to business performance, and Progent's intent is to solve instead of simply annotate technical problems.

  • Business Applications Support: Training, Programming, and Troubleshooting
    Progent's Applications Consulting staff can supply remote and in-depth consulting expertise and training in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for popular Microsoft applications such as CRM, Project, Office Word, and MS Excel. To find out additional information about Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Apple Mac experts can promote the creative facets of Apple Mac environments by delivering phone-based help support and education in imaging, sound, and video. Progent's support professionals can provide assistance in a large selection of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with special jobs such as scanning or digitizing audio/video or setting up an audio/video post production lab.

    Online Network Monitoring Support
    Progent offers businesses in Ipanema Rio de Janeiro remote computer system monitoring support based on Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so that your network support is proactive and automated. By spotting emerging problems before they cause crashes, proactive monitoring can ward off disruptive and costly information system breakdowns. Progent can also use system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or networks powered by a variety of platforms.

How Your Ipanema Rio de Janeiro Business Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent remote help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
Brazil
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
Brazil
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
Brazil
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
Brazil
+55 (21) 3500 1614 Rio de Janeiro Network Support Services




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    Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.

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    Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, seamless compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved operational efficiencies, increased individual output, and better IP protection. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and onsite configuration support and mediation services for your Office Communications Server deployment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your information network

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    Stealth penetration checking is a key component of any overall IT system security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your company's internal IT staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log monitoring are correctly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.

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    Our compensation structure is built on revenue sharing, so just like working as an independent contractor, your earnings are directly driven by your generated revenue. Certain Progent support staff stress quality of life and choose to consult at a more relaxed pace, using our flexible schedule to pursue individual enthusiasms like mountain biking, motorcycle racing, snow boarding, fishing, travel, or spending private time with relatives and friends. Others take advantage of the opportunity to earn big bucks through hard work and long days. Progent completely supports either side of the spectrum and everything in between.

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    Progent's Cisco-certified Catalyst 802.11ax AP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    Progent provides organizations of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security strategy and choose the right products from multiple vendors to support your security goals while sticking within your spending limits.

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    Progent can assist small and mid-size companies to implement endpoint security defense systems and deliver mitigation expertise needed to support teleworkers.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for information systems with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your network.

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    Progent's certified SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business operations.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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    Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or onsite configuration and debugging support to assist you to design, implement, update, tune, manage and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific office layout, construction, and anticipated workloads.

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  • Network Consulting Position
    Recruiter Microsoft Consultant Position

    Progent wants to hire full-time, results-driven Microsoft accredited consultants with MCSE certification; Cisco accredited network engineers with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or equivalent security certification; and high-end network design experts with a background in mobile solutions, wireless connectivity, high availability, business continuity, information protection, and server virtualization. Progent also is looking for employees who can work on Progent's team of help desk service specialists and off-site support professionals. In addition, We are looking for experienced administrators able to operate effectively in Progent's fast-paced, virtual office environment.

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