UNIX and Linux Support
Ipanema Business IT Network Systems
For small and midsize businesses in Ipanema Rio de Janeiro, Progent offers technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows platforms. Progent has delivered online support to businesses in every state in the United States. (See Progent's customer recommendations). Progent also offers the consultation CCIE-qualified network specialists for complex connectivity issues, as well as the services of CISA and CISM-certified security engineers to handle high-level security design and disaster recovery preparedness.
Progent's remote technical support engineers represent excellent leverage because they are equipped with the practical background and the sophisticated tools to solve most network problems rapidly. Efficient support lowers immediate expenses since solutions take up a smaller number of billable minutes. Remote support also avoids the cost of dispatching a consultant to your office. Your organization benefits additionally with indirect costs by minimizing or avoiding network downtime and related losses resulting from business disruption, upset clients, unproductive workers, and de-focused executives.
Progent's billing policy for remote help is structured to get the most out of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you pay only for the support that you actually get. In contrast to many online support firms, Progent requires no service activation fee or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where quick fixes manage to end up as major bills. Progent's penchant for dealing with technical issues quickly translates into your business saving money.
Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned an array of optimized tools and proven processes that allow the highest level of efficiency for online consulting and repair for small and midsize company information systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity allows the experts of Progent's Technical Response Center to access your computer system remotely without compromising network security.
Progent's advanced customer support reporting system stores extensive documentation of all support that Progent's customers have received. Progent's authorized service personnel have the benefit of the details of all help provided to every Progent client by every engineer. This database of issues and fixes is organized as a conveniently searchable proprietary database that enables Progent's online technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's advanced accreditations and close associations with important vendors including Cisco and Microsoft permit access to additional extensive support databases and allow priority access to vendors' internal product engineers so Progent's online service experts are able to determine the most efficient resolutions quickly.
Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's phone support in Ipanema Rio de Janeiro or to find out more about Progent's online support options, call Progent at
Phone-based Network Support Services Offered Progent
Progent's phone-based technical support engineers offer advanced credentials in a comprehensive array of technologies. This wide range of IT skills enables Progent's consultants to handle almost any problem that may occur in a small or midsize business information system. Certifications earned by Progent support experts in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.
To support customers with mixed-operating system networks, Progent also provides the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical services Offered by Progent to clients in Ipanema include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad range of computer technology including network architecture, messaging systems, network and process security, UNIX/Linux and Windows coexistence, virtual server products for server economization and simplified administration, and migration from older applications to the latest Windows or Linux environments. Progent's group-based methodology for solving network issues promotes quick escalation, when required, to engineers with appropriate experience to handle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts service costs.Progent's UNIX and Linux consultants can offer urgent online assistance for resolving problems affecting UNIX, Linux, or Solaris networks based on leading derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE certification is the top accreditation for networking professionals, and validates a consultant's network technology skills at the expert level. Cisco CCIEs know how to resolve even the most stubborn challenges encountered in network infrastructure design, installation, administration, security, and repair. Cisco qualified CCIEs work closely with Cisco's internal engineers in isolating anomalies with IOS network administration tools and developing workarounds or locating software patches. CCIEs represent an excellent cost-effectiveness since their depth of expertise permits them to resolve the most difficult problems rapidly. In typical cases, less qualified consultants can struggle for many hours or days with identical tasks that a CCIE can dispose of in a few minutes.
Few support organizations make Cisco CCIEs available to assist small and mid-size companies. Progent offers fast telephone access to a CCIE so you can get urgent assistance for severe network infrastructure problems that are impacting worker efficiency but are not within the comfort zone of your ordinary computer maintenance group or consultant. Progent's Cisco-qualified CCIE engineers can interface to your network using advanced remote troubleshooting tools in order to perform fast, secure, and economical diagnosis and repair.
Progent's Cisco CCIEs offer consulting for the entire range of Cisco's industry-leading family of networking products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.
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Authorized Windows Support
Progent's Microsoft-expert online support professionals can provide network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help you with a wide variety of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 migration, Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Progent also offers a broad array of remote PC desktop consulting and support services including Windows 7 migration support, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISSP, ISSAP, and CISM Premier System Security Engineers
Progent's qualified CISM and CISSP security engineers can provide a variety of security services that can strengthen the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or help your company to recover rapidly following a damaging breach. Security solutions available from Progent include: in depth network security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Hydra; fast cleanup after virus and worm assaults; installing firewalls; establishing secure mechanisms for off-site and mobile communication; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support services to help businesses of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent can provide the services of seasoned remote consulting experts for contract IT projects that small companies often need. Progent's charges for longer-term consulting tasks are determined according to the qualifications of the engineers assigned. Progent's background in these special fields of computer technology enables customers to complete critical projects within budget and on time. Progent's special remote engineering solutions include:
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Help Desk Call Center Support
Progent's Call Center support alternatives for small and midsize businesses with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk support services are well suited for smaller companies who lack the money or time to assemble and manage an in-house Help Desk Call Center but who want fast response from a reliable Call Center with proficient phone assistance as well as the in-depth expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s Co-managed Help Desk services make it possible for your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Call Center consulting support can aid you in building an efficient new Help Desk or enhancing your existing organization, selecting or modifying Call Center application software to address the special demands of your business, or providing occasional online personnel to work with your existing Call Center group during demanding scenarios such as software transitions, mass updates, or installing brand new business software.
Progent's Call Center team of veteran information technology professionals gives your computer users in Ipanema Rio de Janeiro rapid assistance from an efficient technical support group with extensive experience providing phone help and online troubleshooting for computer environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk recognition as a key enabler of company performance, and Progent's aim is to fix and not just annotate network problems.
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Applications Support: Training, Development, and Integration
Progent's Applications Experts staff can supply online advanced engineering expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Office Excel. To read more about Progent's expertise, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Apple Mac professionals can support the creative aspect of Apple Mac environments by offering remote consulting support and training in imaging, audio, and video. Progent's consultants can provide expertise in a large selection of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special projects like capturing or digitizing audio or video or building an audio/video post production lab.
Online Network and Server Monitoring Support
Progent can provide businesses in Ipanema Rio de Janeiro remote network and server monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your environment so that your network support is proactive and automated. By detecting possible trouble spots before they expand into downtime, system monitoring can minimize inconvenient and costly service breakdowns. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks powered by multiple platforms.
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, phone
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
An index of content::
Catalyst Wi-Fi Access Point Specialist
Catalyst Wi-Fi 6 AP Remote Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Juniper SSL Router IT Services
Juniper SSL VPN Firewall Setup
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Exchange Online Archiving Engineer
Technical Consultant Exchange Online Archiving
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
SCCM 2012 Application Deployment Integration Services
24/7 SCCM 2012 Troubleshooting Support and Setup
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Alabama Computer Network Firms
District of Columbia Computer Network Providers
Progent’s Technical Response Center provides low-cost nationwide extended hours online troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide 24x7 phone support and online secure computer access to troubleshoot and resolve technical problems quickly and affordably.
Lync Server 2013 VoIP Technology Professional
Lync Server 2013 topology Consultant
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network voice communication. Lync 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist your company to manage and repair your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and carry out an efficient Skype for Business migration.
Emergency CCIE Certified Aironet AP Management Online Support
Top Ranked Aironet Wave 2 Wi-Fi Access Point Network Consultants
Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite support for both legacy and modern 802.11ac Aironet Wi-Fi APs and Progent can help your business to design and maintain Wi-Fi solutions that include indoor and outdoor/industrial Aironet access points.
Microsoft SCOM 2012 R2 IT Consultant
Top Rated System Center 2007 Online Technical Support
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Conti ransomware recovery Engineers
Phobos ransomware recovery Specialist
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Technology Consulting Services Juniper SRX Firewall
Juniper SRX210 Router Computer Security Specialist
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cybersecurity Security Evaluation Consulting
Consultant Services Cybersecurity Vulnerability Assessment
Progent has created special network security packages designed to provide larger enterprises an objective and comprehensive network security assessment from a team of certified security consultants. All Progent's security evaluation bundles incorporate a collection of services including network scans from within and from outside the corporate security perimeter, expert interpretation of captured data by accredited security consultants, creation of a paper documenting the results, plus a live concise executive summary and an extensive interactive review for internal network engineers.
SCCM 2012 Asset Management Online Support Services
System Center 2012 Configuration Manager Remote Support Services
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Benefits for Home Based Network Engineering Home Based Virtual Office
Home Based Microsoft Consultants Work At Home Job
Our compensation structure is based on contribution, so similar to being an independent contractor, your income is entirely driven by your generated revenue. Some of our consultants focus on quality of life and elect to consult at a more relaxed pace, utilizing our self-determined schedule to follow individual enthusiasms such as mountain biking, car racing, snow boarding, surfing, vacations, or sharing free time with relatives and friends. Other consultants take advantage of the opportunity to make big bucks through hard work and extended days. Progent fully encourages both ends of the spectrum plus any point in the middle.
Helpdesk Sharing On-site Support
Co-managed Service Desk Remote Troubleshooting
Progent offers three essential kinds of Help Desk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a reliable technical resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive reputation as a key contributor to business performance. Progent's goal is to resolve rather than simply record problems.
Aironet Wave 2 AP Remote Support Services
Support and Setup Aironet Wave 2 Wi-Fi AP
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite help for both legacy and current Wave 2 Aironet wireless APs and Progent can assist your business to plan and manage Wi-Fi solutions that include indoor and outside/ruggedized Aironet APs.
SharePoint application development Engineer
Application Programming Companies
If you need help creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can ensure you get the job completed on time and within your budget. Progent's experienced application programmers offer affordable and efficient online consulting for jobs as small as writing VBA scripts for Excel or as challenging as rolling out line-of-business database applications built on SQL Server ,Oracle, or MySQL.
ProSight Small Business Private Clouds Specialists
ProSight Virtual Server Private Cloud Hosting Consultant
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization technologies that allow small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class reliability and an unmatched degree of vendor flexibility.
Top Rated MOM 2007 Online Support Services
Monitoring and Reporting Support and Setup
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced IT support programs, mid-size businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to offer small and midsize business networks world-class availability, protection and performance.
SQL Server 2014 Disaster Recovery Technology Consulting
Microsoft Outsourcing SQL Server 2014
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services that include planning, deployment, management, remediation, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
CRISC Certified Risk and Information Systems Control Analyst Consult
CRISC Risk and Information Systems Control Consultancy
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
IT Consulting Microsoft Small Business Server 2008
SBS 2003 Consultants
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires a network consultant with real-world expertise and broad experience in designing and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and servicing network environments powered by the SBS suite of servers and applications.
Professional Microsoft Office 2003
After Hours Microsoft Remote Technical Support
Progent’s IT outsourcing services offer affordable network support for small companies. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating an on-line business solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Exchange 2003 Consulting Services
Microsoft Exchange 2003 Upgrade Setup and Support
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Urgent Computer Security Assessment Professionals
Urgent Internal Cybersecurity Inventory Specialists
Progent offers special network security service bundles intended to deliver larger corporations an impartial and thorough security audit from a team of premier security consultants. All Progent's network security evaluation bundles incorporate a suite of services like automated scans from inside and from outside the company firewall, expert analysis of results by accredited security consultants, creation of a report explaining the findings, plus a live concise executive outbrief and a detailed live review for internal IT engineers.
Microsoft Certified Expert Microsoft Azure Storage Developer Firm
Consulting Microsoft Azure enterprise hybrid cloud solutions
Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and make sure that you avoid the common mistakes small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.
SQL Server 2017 and Amazon Marketplace Web Service Support and Integration
SQL Server 2017 and VMWare Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and carry out a smooth upgrade from your current SQL Server environment to SQL Server 2017.
On-site Support Colbolt Linux
Mandriva Linux Professional
Progent's Linux consulting services offer small companies and developers support for managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient one-stop source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Award Winning Windows Server 2019 High Availability Technical Consultant
Consultant Windows Server 2019 and SCOM
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
wireless IP phone configuration Computer Engineer
wireless IP phone upgrades Support and Setup
Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are on the move within campus, hospitality, health-care or other venues where management wants portable phones that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and optimize many components of your wireless environment such as APs, switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer online and onsite support to help you build and administer a Cisco wireless IP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
24x7 Consultant Windows Server 2016 Software Load Balancing
Windows Server 2016 Hyper-V Engineer
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Windows, Linux, UNIX, Solaris Remote Support Services
Professional Linux, Windows
If your office network combines Linux technology platforms with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless information exchange, high availability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support offerings include network infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Helpdesk support.
Microsoft MRP Technical Support
Microsoft Project Technology Consulting
Progent's team of application experts can provide advanced consulting, software development, integration help, and webinar training for popular business applications that address key areas including ERP and MRP, financials, business reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting services online, Progent can help clients throughout the U.S. to avoid the time and fees associated with travel and on-site visits without sacrificing the effectiveness of technical support.
24/7 Onsite Technical Support Service Database
IT Consulting Service Reporting
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide scant documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by each staff member to every customer. The practice of detailing and organizing service activity allows more efficient service and avoids a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Washington Security Consulting Companies
Texas Computer Outsourcing Consultants
Progent’s Technical Response Center provides national extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone support and remote secure computer access to troubleshoot and resolve network problems quickly and economically. The breadth of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to appropriate specialists as needed. For critical problems, the TRC tries to answer your request for support in less than one hour.
After Hours IOS XR Software Technical Support
Biggest Support Branch Routers
Cisco has designed a full array of routers that includes appliances built to provide the protection, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
Microsoft Shared Network Support Help Desk Specialist
Supplemental Helpdesk Consulting Services
Progent’s Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Wireless Security Scan Technology Professional
External Network Security Scan Consultants
Progent offers small organizations a pair of low-cost security inventory scanning packages that provide, at a preset fee, remotely administered scans of your security profile which are analyzed by professional security specialists who interpret the data collected by the scan, deliver objective evaluations of your current security vulnerability, and offer recommendations for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small companies while delivering enterprise-quality evaluations of your network's vulnerability to attack.
SharePoint Online Migration Outsourcing
SharePoint 2016 and SQL Server Support
Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Onsite Technical Support Great Plains Migration
Dynamics GP Great Plains Software Network Consulting
Progent can help you plan and implement an efficient move to Microsoft Dynamics GP so that you retain your information, improve your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and executing a smart migration plan. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.
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