Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business data. Progent can provide Irvine, California businesses support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote support model, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their IT network.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry devices across your company, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, offering a centralized solution for handling critical jobs such as smartphone deployment, updates, and deactivation while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry Enterprise Server provides a wealth of data protection options starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in selecting levels of protection to meet the special needs of your network. Progent's BlackBerry certified engineers can help you to choose advanced security features and enable them wirelessly. Samples of these over-the-air configurable security settings include:

  • Lock down a device
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Activate built-in protection against malicious attacks

BES Server also offers flexibility in determining mechanisms to keep mobile users from installing or executing unsecure or unauthorized software. Progent can help you to choose blocking techniques such as:

  • Specify exactly which applications are allowed on the device
  • Prevent third-party programs from using persistent memory on the device
  • Determine what functions third-party software can access on the smartphone
  • Restrict the kinds of access third-party applications running on the BlackBerry device can establish
  • Prevent all third-party software from being loaded or run on the device

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also help you to resolve a wide range of issues associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs at a minimum and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.