Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business data. Progent offers Irvine, California companies support from BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and support of BlackBerry technology has become more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Exchange Server, Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to ensure optimum security. BES Server also streamlines a wide selection of vital management tasks that span from smartphone deployment and updates to wireless security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-premier consultants can also assist you to use BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure using virtualization
  • Install BlackBerry devices wirelessly
  • Set specialized administration roles
  • Monitor and report on the overall health of your solution

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver expert assistance to businesses in the Irvine region or anywhere in the state of California. Progent's seasoned online consulting team has helped businesses resolve computer issues and reduce support costs in every state in the country and established a substantial base of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a broad selection of technologies related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also help your company to resolve a broad array of problems concerning synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs low and, by solving issues quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment match your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.