Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to be slower to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to achieve inside a victim's network, the longer it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Irvine metro area to locate and isolate breached devices and protect clean resources from being compromised.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Irvine
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration nearly impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools required to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional settlement for not posting this data on the dark web. Even if you can restore your system to a tolerable point in time, exfiltration can pose a major issue according to the sensitivity of the downloaded information.

The restoration process after a ransomware attack involves a number of distinct stages, the majority of which can be performed concurrently if the response workgroup has enough people with the required skill sets.

  • Containment: This urgent first step requires blocking the sideways progress of ransomware across your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities consist of isolating infected endpoints from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the IT system to a basic useful level of capability with the least downtime. This effort is typically the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to organize the complicated recovery process. Progent understands the importance of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to get essential services back online as fast as feasible.
  • Data restoration: The effort required to restore files impacted by a ransomware attack varies according to the condition of the network, how many files are encrypted, and which restore methods are needed. Ransomware attacks can take down pivotal databases which, if not carefully closed, might need to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical platforms depend on SQL Server. Some detective work could be required to locate clean data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the ransomware assault. Progent's Altaro VM Backup consultants can assist you to utilize immutable backup for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by anyone including administrators or root users. Immutable storage adds another level of security and restoration ability in case of a successful ransomware attack.
  • Setting up modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical anti-virus technology deployed by many of the world's largest enterprises such as Walmart, Citi, and Salesforce. By providing real-time malware filtering, classification, mitigation, repair and forensics in a single integrated platform, Progent's ProSight ASM cuts TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance provider, if there is one. Activities consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor utility; troubleshooting failed files; building a pristine environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and reprovisioning machines and services.
  • Forensics: This activity involves discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network assists you to evaluate the damage and highlights gaps in security policies or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is commonly given a high priority by the cyber insurance provider. Because forensic analysis can take time, it is vital that other key activities such as business continuity are pursued in parallel. Progent has a large roster of IT and data security professionals with the skills needed to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises network services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your IT environment following a ransomware intrusion and rebuild them quickly into a functioning system. Progent has worked with top insurance providers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Irvine
For ransomware recovery consulting in the Irvine metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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