Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to organize a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a target's system, the more time it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Irvine area to locate and quarantine breached devices and protect undamaged resources from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Irvine
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available system restores. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement fee for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to exfiltrate information and TAs require an additional settlement for not publishing this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a big problem depending on the nature of the downloaded information.
The recovery work subsequent to ransomware attack involves a number of crucial phases, the majority of which can be performed concurrently if the response team has enough people with the required skill sets.
- Quarantine: This urgent first response requires blocking the sideways progress of the attack across your network. The longer a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes include cutting off infected endpoints from the rest of network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful level of functionality with the shortest possible downtime. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and protected remote access. Progent's recovery experts use advanced collaboration tools to coordinate the complex restoration effort. Progent understands the importance of working quickly, continuously, and in concert with a client's management and network support staff to prioritize activity and to put critical resources back online as quickly as feasible.
- Data recovery: The work required to restore files impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what restore methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications depend on SQL Server. Some detective work may be needed to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users.
- Implementing modern antivirus/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical anti-virus technology used by many of the world's largest enterprises such as Netflix, Citi, and Salesforce. By providing real-time malware blocking, classification, containment, repair and forensics in one integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Activities include determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; receiving, learning, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and restoring machines and services.
- Forensics: This process is aimed at learning the ransomware assault's progress across the targeted network from beginning to end. This audit trail of how a ransomware assault travelled within the network assists you to evaluate the impact and highlights shortcomings in policies or processes that should be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensic analysis is typically assigned a top priority by the insurance provider. Since forensics can be time consuming, it is critical that other key activities like business resumption are pursued in parallel. Progent has an extensive team of information technology and security experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This broad array of expertise allows Progent to salvage and integrate the surviving pieces of your IT environment after a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has collaborated with leading insurance carriers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Services in Irvine
For ransomware recovery consulting in the Irvine metro area, call Progent at 800-462-8800 or see Contact Progent.