Professional Online Technical Support for Irvine, California Small Business Computers from Certified Engineers
Small companies have traditionally been overlooked by major network service organizations. Some small businesses allow themselves to grow excessively dependent on individual consultants or small consulting firms who lack the size or extensive skill sets to respond quickly or efficiently to network emergencies. Other small businesses turn to mass-market service providers staffed with personnel trained to provide by-the-numbers solutions to common issues but who are missing the background and technical scope to deal with the diversity of configurations and absence of standardization typical of small business information systems.

Progent's proven approach to providing low-cost and effective technical support to small businesses has made Progent one of the premiere Microsoft-certified IT service organizations in the United States. Progent has provided remote support to small businesses in every state in the country (refer to Progent's customer testimonials).

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

For larger businesses, Progent can provide co-sourcing and project management support to supplement the skills of your internal IT service team. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like software design and development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to assist your business to design and implement your cloud strategy.

Key IT Areas Serviced by Progent for Businesses in Irvine, California
Progent offers the services of certified experts for all facets of network technology deployed in small and midsize organizations. Technologies supported by Progent include:

Support Delivery Options Available for Irvine, California Businesses
Progent offers a selection of alternatives for providing small and midsize companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT administration. Progent's model for providing network support services is built on the Call Center operational structure common to larger IT support organizations. Progent's Helpdesk Service Model ensures fast response, comprehensive activity records, consistent follow-through, and tight expense control across a range of IT service delivery options that include remote repairs, on-premises support, top-level consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center provides urgent and scheduled remote support for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's seasoned service experts can help clients to analyze and fix network problems without the cost or time loss of in-person service calls. The background of Progent's IT engineers makes it possible to handle most IT problems rapidly. For the toughest problems, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-accessible registration procedure for first-time customers to address emergency network problems and Progent bills by the minute with zero sign-up fees or minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Find out additional information concerning Progent's remote computer troubleshooting services.

  • On-site Service
    Progent offers onsite computer support for signed-up customers in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote service experts to deliver small businesses the ideal combination: hands-on support professionals when you require them as well as the on-line help of Progent's seasoned staff of IT consultants, security specialists, and business software programmers. The wait time for on-site service visits is usually less than one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite service. Find out more concerning how to sign up for Progent's in-person network service.

  • Phone Support
    Progent's Help Desk Call Center Outsourcing Services are designed for all businesses and local governments who need fast and dependable support from a professional Contact Center with effective phone support, online troubleshooting tools, and enough technical strength for full problem escalation. Since smaller companies typically are constrained by tight IT funds and can provide little executive attention for dealing with IT support tasks, Progent's Help Desk Services can be the most efficient option to make sure that small business computer systems stay up and running. Learn more concerning Progent's Help Desk services.

  • IT Consulting Expertise
    Progent offers small businesses budget-friendly access to world-class consultants who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network design, company-wide network security engineering, high availability network design, virtual server solutions, plus integration, programming and support for business programs including accounting, operations, business analytics, CRM, and productivity software. Progent can help with one-time projects including site relocations and major system upgrades, longer term initiatives like management information software programming and support, database application programming and DBA support, and web development, on-going support such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network monitoring and system management, or emergency response like disaster recovery and virus cleanup.

  • Application Hosting
    Progent can host mission-critical applications such as Exchange and Microsoft SQL to provide small companies with greater degrees of dependability, protection, and performance than is possible using the type of on-site data center that is realistically affordable for most small and midsize companies. Because Progent utilizes the same data centers that support the equipment of some of the world's biggest information technology organizations, Progent can eliminate the expense of creating and maintaining the infrastructure needed for enterprise-class environmental control, power failover, and redundant Internet access. For hosted application servers, Progent can also make sure that upgrades and service packs remain current, security and efficiency is continually tracked, and systems and data files are regularly archived and ready for complete and prompt restoration. Learn more concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting for all of a small organization's production servers in a setting that not only delivers the highest level of availability and expandability but that is also convenient for customers to transfer to another service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is built around tested virtualization technologies that allow businesses with mixed environments to save significantly on the costs of capital equipment, system maintenance, and network management while getting world-class dependability and an unparalleled degree of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally managed package, can handle the mixed- OS and loosely standardized environments typical of smaller businesses, and retains ownership of the software in the customer's hands so that moving to a different virtual host is quick, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced remote consulting support to help organizations of any size connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that utilize local resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to address the complete threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Choice for Irvine, California Businesses
Progent's size, scope of information technology skill, and experience with corporate IT consulting enable small and midsize businesses to avoid the problems related to excessive dependence on thinly staffed service firms or freelance engineers.

Teaming with Progent allows your small business to:

  • Prevent Excessive Dependence on Freelance Consultants
    For network services, smaller companies sometimes depend excessively on independent engineers. Though individual service engineers carry lower overhead than more substantial IT service firms and can typically charge nominally lower rates, they are often stretched to far to react quickly to critical network problems. If a freelance engineer is occupied with different customer, sick, on vacation, or in training, the absence of replacement staff may require your company to wait for assistance during an emergency. The more your small business expands, network unavailability or problems with line-of-business applications become more expensive. The money you thought you were saving on an independent consultant can evaporate quickly due to lower productivity. Also, when independent engineers encounter unfamiliar technologies, the unavailability of a large consulting team to depend on for assistance forces them to learn on the job while your organization winds up footing the costs for their continuing training.

  • Gain Access to Certified Professionals in Sophisticated Information Technology Issues
    Many small support firms or independent consultants specializing in small company IT support may excel at delivering routine fixes but lack the experience to work efficiently with complicated IT environments with mixed platforms, multiple locations, Voice over IP implementations, mobile workers, interconnected accounting and operational software, eCommerce, and specialized business applications. Progent's background with global enterprises and Progent's large group of specialists can benefit your small business because enterprise networks are by nature complex, integration issues require thorough knowledge in many technical disciplines, and reaching a high level of stability, availability, and protection calls for enterprise-tested leading practices.

  • Create a Firm Foundation for Seamless Growth
    Small companies often begin with a network implemented on a shoestring budget. Lacking a strong architecture, a sequence of improvised fixes commonly get piled on top of a tenuous foundation. As a company evolves, stability and scalability issues can obstruct the success of the business. Such environments require proper assessment, smart business planning, and broad-based expertise to migrate to an IT environment that will act as the reliable foundation to meet current business needs and support downstream expansion.

  • Partner with Solution Providers, Not Resellers
    Small businesses require direction and education to navigate through an increasingly complex maze of technology options offered for enabling growth and enhancing efficiency. Businesses do not need an IT consultant or service organization that attempts to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent sells services and expertise exclusively. This permits Progent to align technical services with the genuine interests of customers. Combining network support and product reselling can result in a conflict where the recommended solution is based on a predetermined vendor rather than being based on the true needs of a customer.

How to Contact Progent
In case your Irvine, California business needs to get in touch with Progent for network outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Network Help
For fast online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

5500 Wireless Controller On-site Technical Support 2500 Wireless Controller Consulting Services
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Email Virus Signature Consultant

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.

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Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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Microsoft Exchange Upgrade Onsite Technical Support
Troubleshooting for Exchange 2003 Upgrade

Progent's certified professionals offer computer help and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Exchange Server include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

CISM Certified Security Management Professionals Engineers for Security Management
Mac Online Consulting Services
Specialists for Mac Technical Support

Progent provides nationwide remote technical support and consulting services for companies who run macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft technology. Progent's engineers offer Apple macOS and OS X users a variety of IT services including desktop assistance, migration to the latest edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote technical support offers maximum leverage for your information technology dollar by preserving client productivity and limiting the hours charged for computer repair services. Sophisticated online support tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP premier security professionals to help you with the toughest network problems.

CISSP Certified Expert Fresno Install Security Consulting Firms
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Office 365 mail flow Online Technical Support
Hybrid Exchange Online and Exchange on-premises IT Services

Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to reduce hardware costs and administrative overhead. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to evaluate the benefits of Exchange Online, plan a network topology that fits your functional requirements and budget, implement an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your management staff and end users, and provide as-needed consulting and troubleshooting.

Cisco ASA and VMware Network Consultants Firepower Management Center Configuration
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BlackBerry BPS Professional
BlackBerry Email Consulting Services

Progent can provide the services of BlackBerry-certified consultants who can help small companies to design, administer, and troubleshoot BlackBerry technology economically and effectively, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, offers small companies a cost-effective option for incorporating BlackBerry devices and software productively into their information network.

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Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to offer clients affordable alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that range from small offices to large corporations, Progent's network engineers can help you improve your information system's e-mail infrastructure, protection, reliability, performance, and system administration.

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Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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Progent can supply small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy appropriate technology to improve business operations so they match more closely with your business objectives. Your company can create and install a well thought out information technology strategy without incurring the expense of a full-time senior IT executive.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, the lab reduces capital costs and technical risk while keeping vital IT projects on schedule.

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Progent's certified consultants can provide remote and onsite support services to assist you to manage, support, and troubleshoot PCs powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring and alerts.

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Progentís Technical Response Center (TRC) offers affordable national after-hours online support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide extended hours telephone support and remote direct computer connection to isolate and repair network problems rapidly and affordably.

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GIAC was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the security services covered within GIAC accreditation including evaluating network vulnerability, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

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Progent offers remote and on premises consulting to help your organization with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced business intelligence environment. Progent's BI consultants can help you to maintain your existing reporting environment, assist you to upgrade reports and databases from an outdated reporting platform to a current one, and deliver as-needed online mentoring to meet your individual needs. Progentís management reporting consultants can provide experience in all popular business intelligence reporting tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.

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Progent's Microsoft-certified Intune consultants can assist you to understand the business case for utilizing Microsoft Intune for managing your portable computers including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune solution.

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Professionals for Microsoft Operations Manager 2005

Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.

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Juniper J6350 Router Information Technology Consulting Juniper J6350 Router Security Certification
wireless controller Configuration
prime infrastructure IT Services

Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-based Wi-Fi controllers and can help you to determine which type makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.

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Microsoft Exchange 2016 Upgrade Planning Online Technical Support
Exchange Server 2016 Migration Planning Technology Consulting

Progent can help your business in all facets of your migration to Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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MCSE MCSA MCDBA MCIPT MCA Consulting Part Time Job Microsoft MCA Support Contract Job
MOM 2007 Remote Consulting Operations Manager Online Help
Signature-based Virus Protection Configuration
ProSight ESP Endpoint Protection Services Outsourcing

ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.

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Meraki Air Marshal Troubleshooting CCIE Certified Help and Support
Microsoft Access Services Microsoft Access report formatting Developer Firm
GIAC Security Contractors
GIAC Certified Network Security Testing

Global Information Assurance Certification was established in 1999 to validate the knowledge of network security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security capabilities covered within GIAC certification such as evaluating network security mechanisms, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

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Microsoft Certified Information Technology Outsourcing Firm for Little Rock Arkansas Software Consultant for Arkansas
Private Clouds for Small Businesses Specialists
Private Cloud Hosting for Virtual Data Centers Engineer

Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete IT outsourcing alternative that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers hosted in a secure and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's computer support professionals.

Microsoft Dynamics NAV ERP Online Support Services Microsoft Dynamics NAV Online Technical Support
Microsoft Exchange 2013 Integration Support Exchange Server Technical Support Services
Systems Management Server 2003 Integration Support
Expert Microsoft Certified SMS Server 2003 Upgrade Support and Setup

Progentís certified experts provide small and mid-size businesses world-class consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management solution formerly called SMS Server. Configuration Manager provides a range of new features to Systems Management Server including comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application software installation, security patch control, software tracking, and software license compliance. Progent's consultants can also assist you to move efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.

Microsoft Exchange Integration Services Expert Microsoft Certified Exchange 2000 Upgrade Migration Consultants
Microsoft IT Consultants Small Business Computer Consultant
Integration Support for Citrix MetaFrame
Consulting Services for Citrix Virtual Application Delivery

Progent's Citrix experts can help you to design, install, manage, and support a virtualized Windows application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and maintain an off-site datacenter that features high uptime, advanced protection, and rapid disaster recovery.

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Microsoft Lync IT Consultant Microsoft Lync Server 2010 Consulting
Cisco VoIP Phones and Unified Communications Online Technical Support
Computer Engineer for Voice Over IP Phones

Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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Technology Consulting for Dynamics GP/Great Plains
Microsoft Financial Software Support Outsourcing

Progent can help you prepare and implement an efficient move to Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work seamlessly with Dynamics GP.

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Online Troubleshooting for Microsoft Exchange
Network Consultant for Exchange 2013 Integration

Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.

Microsoft SharePoint Server 2013 Network Consultant Microsoft SharePoint Server Support Outsourcing
Microsoft Active Directory Engineers
Professional for Windows Active Directory

Windows Active Directory requires significant hands-on experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are skilled in designing, deploying, and supporting sophisticated Enterprise AD projects. Progentís fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in production AD environments, and fixing unsuccessful configurations of AD and AD-associated applications.

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Colbolt Linux Integration Support
PCLinuxOS Linux Specialists

If you are developing UNIX or Linux software in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing online and on-site support as your company needs it, Progent offers an economical way for maintaining an IT system that features high availability, security, and performance. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk Call Center outsourcing.

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SQL Server 2012 Reporting Services Online Support Services
SQL Server Analysis Services Professionals

Progent offers the expertise of Microsoft-certified consultants and experienced database application programmers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and data security professionals to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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ProSight Outbound Email Filtering Consulting
ProSight Email Encryption Consultant

Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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NetApp FAS Consultant Consultants for NetApp 7-mode
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Microsoft GP/Great Plains Specialist
Dynamics GP Great Plains Software Help and Support

Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP.

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Network Engineer for Meraki Wave 2 Wi-Fi Access Point Support for Meraki MR66 Access Point
Network Support Technician for Spokane, WA Cisco and Microsoft Certified Spokane, Washington Consulting Group
Networking Network Consulting Companies California Microsoft and Cisco Authorized Expert Network Documentation
Iowa IT Outsourcing Group
New Hampshire Small Business Networking

If your business does not need immediate online help but you think you will need assistance with your network in the near future, you can conserve time and money and ensure that the right expertise will be available when you need it by contacting a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.

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Microsoft Sharepoint Portal Server Information Technology Consultants
Microsoft Exchange 2007 Repair

Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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Barracuda Backup Replication Online Help
Remote Consulting for Barracuda Backup Encrypted Appliance

Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.

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Ontario, CA Microsoft Windows Server 2019 Support Team Networking Consultancy for Windows Server 2016
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Project 2007 Design Project 2013 Development Companies
Cisco RADIUS Security Specialist
VPN Online Troubleshooting

Cisco's security and remote connectivity solutions for small to medium sized companies offer a full range of manageable protection products to help you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate objectives.

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Richmond, Virginia Integration Specialist Upgrade for Richmond, Virginia
Rohnert Park Consulting in California Windsor Help in California
SQL Server 2017 Backup On-site Support Integration Support
San Diego County California Microsoft Exchange 2016 Server Help Support Firm
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Security Consulting Group for Cisco Duval County Florida Cisco System Consulting Services
Security Security Auditing in Montgomery Firewall Network Security Evaluation
Windows Server 2012 Clustering Consulting Services
Windows Server 2012 Live Migration Integration

Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, team, create a corporate-wide security strategy, automate network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

Services for Internal Network Security Scan Information Risk Evaluation Consulting Services
Setup Consultancy Services for Microsoft and Cisco in Irvine, CA Cisco Small Business Server Support
Setup and Support for Exchange 2016 DLP Support and Help for Exchange 2016 Integration
Setup and Support for Solaris in Salt Lake City, UT, West Valley City, UT, Provo, UT, Sandy, UT On-site Technical Support for Redhat in Utah
Computer Consulting for Remote Support
Onsite Support Support and Help

For mid-size companies looking for IT consulting services, Progent offers an array of options such as local service, remote assistance, off-site Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation support, software development, and professional consulting. For midsize companies in California or other areas covered by Progent's field engineers, Progent offers expert in-person support for solving technical problems rapidly and economically.

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Small Business Network Consultant for Microsoft Desktop Desktop Software Recovery
Small Business Network Software Consulting Services in Irvine, CA Exchange 2007 On-site IT Support in Orange County California
Small Business Specialist for Houston, Texas Small Office Network Consulting Services
Small Business Specialist for Wichita, Kansas Microsoft Wichita Administration
Cybersecurity Consultancy for WatchGuard VPN
Technical Support Services for WatchGuard VPN

Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN security product that fits your network security plan and meets your computer budget. Progent can also assist you to combine WatchGuard Firewall and SSL VPN products with protection products from other suppliers and offer a one-stop source for network help, training, and security expertise.

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Solaris Online Outsourcing Solaris Remote Consultants
Spam filter Small Business IT Consultant Microsoft Exchange 2003 Small Business IT Outsourcing Companies
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Support and Help for 64-bit Upgrade 64-bit Migration Consulting Services
Technical Consultants Hosting Small Business IT Outsourcing Services
Project Planning Consulting Services
Project Implementation Consultant

For enterprise project management assistance, Progent can provide the services of senior IT experts with decades of background in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow best practices to ensure that major projects are completed on schedule and within budget.

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Threat Management Gateway Help and Support Support and Help
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CCIE Certified 7600 Edge Router IT Services
800 ISR Router Engineer

Cisco has designed an extensive array of routers including routers built to provide the security, performance, and reliability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

UNIX, Windows Professional Windows and UNIX Engineers
Microsoft Solutions Framework Project Methodology installation and Administration
Company-wide Standards for Best Practices Information Technology Management

Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry background, at the front lines of IT service, performing a broad variety of technical tasks for a large array of customers. Each Progent support professional shares a refined collection of individual best practices that are combined into company-wide leading practices standards that Progent teaches its support personnel. This ensures that you get not only world-class IT skills, but also a consultant with field-tested approaches for applying computer knowledge to solve real-world network problems rapidly.

Urgent Implementation Support for Cisco Idaho Cisco Consulting Services Firm in Boise City, ID
Urgent Network Small Business IT Consultants High Point Consulting Firms for Remote Help Desk North Carolina Triad
VMM Management Server Support and Help SCVMM 2012 IT Consulting
Vermont Sun Solaris Configuration Sun Solaris Troubleshooting Burlington Vermont
Voice Over IP Support and Integration SPA500 Series IP Phone Remote Support
Windows 2008 Server Small Business Computer Consultant Support Organization for Windows Arlington Texas
Windows SBS Outsourcing Windows SBS Online Technical Support
Windows Server 2012R2 Storage Spaces Online Troubleshooting On-site Support
Windows and Linux On-site Technical Support Microsoft Certified Windows, Linux, UNIX, Solaris Professionals
Wireless Security Professionals Security Consulting
VMware NSX Migration Consultant Services
Consultant for VMware NSX Virtual Networking

VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

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