Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||2400 East Katella
Anaheim, California, 92806
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverley Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Los Angeles Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave Suite 2450
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 90071
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
Professional Online Service for Irvine, California Networks from World-class Consultants
Small companies have traditionally been ignored by large network support organizations. Many small businesses permit themselves to become dangerously dependent on individual engineers or small support organizations who don't have the size or broad skill sets to respond promptly or effectively to technical crises. Still other small businesses turn to giant support firms staffed with technicians taught to provide standardized solutions to common issues but who are missing the background and technical scope to deal with the variety of configurations and lack of standardization that characterizes small business information systems.
Progent's time-tested approach to delivering affordable and successful network service to small businesses has made Progent one of the top Microsoft-certified IT consulting firms in the United States. Progent has delivered remote support to businesses in every state in the United States (See Progent's client testimonials).
For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to supplement the technical skills of your in-house IT support personnel. Co-sourcing can save money and help meet schedules for big projects like application design and development, disaster recover/business continuity preparedness, network security audits, office consolidations, or software migrations.
Progent can in addition provide the services of certified experts to assist your company to design and execute your cloud strategy.
Primary Areas of Expertise Supported by Progent for Businesses in Irvine, California
Progent's nationwide team of certified support professionals offers help for virtually all facets of network technology deployed by organizations of all sizes. Technologies supported by Progent in and around Irvine include:
Service Delivery Options for Irvine, California Businesses
Progent has a variety of alternatives for providing small businesses and local governments with affordable IT services for troubleshooting, system architecture, hosting, and IT administration. Progent's paradigm for providing computer support services is based on the Help Desk structure common to larger IT support organizations. Progent's Help Desk Service Mechanism ensures rapid response, comprehensive activity records, consistent follow-through, and strict cost monitoring for an array of IT service delivery alternatives that include remote troubleshooting, onsite help, top-level consulting, plus server and application hosting.
Progent's Flat-rate Managed Services for Remote IT Management
- Remote Support
Progentís Technical Response Center offers emergency and routine remote support for Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's seasoned service professionals can assist clients to analyze and fix network issues without the cost or delay of in-person service calls. The experience of Progent's network consultants allows them to handle most IT problems quickly. For the toughest issues, Progent's depth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-based signup process for first-time customers to accommodate emergency situations and Progent charges by the minute with no sign-up charges or minimums, so you pay only for the assistance you receive. Experts available online include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISSP-certified security engineers. Find out additional information about Progent's remote computer support services.
- Onsite Support
Progent offers onsite computer support for registered customers in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in tandem with Progent's online service experts to give small businesses the optimal solution: in-person service technicians when you require them as well as the remote help of Progent's seasoned team of network engineers, security specialists, and business software developers. The wait time for in-person support calls is typically under one business day. There is no start-up or retainer fee for becoming a Progent client for onsite service. Learn more details about why to sign up for Progent's onsite computer support.
- Help Desk Call Center
Progent's Help Desk Outsourcing Services are intended for small and midsize companies who require fast and reliable access to an online Contact Center with efficient phone assistance, remote repair capability, and enough technical strength for full escalation. Since smaller businesses typically are constrained by tight IT funds and can provide scant management attention for handling IT support, Progent's Contact Center Services can be the most cost-effective option to ensure that business information networks stay up and running. Learn more details concerning Progent's Helpdesk services.
- IT Consulting Services
Progent offers small companies budget-friendly access to enterprise-class IT professionals who can provide help with critical technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, network security consulting, high availability it system engineering, virtual server solutions, plus configuration, customization and training for business applications including financials, ERP, business analytics, sales automation, and office productivity packages. Progent can help with one-shot projects such as office moves and massive software upgrades, longer term projects like business analytics software development and customization, database software programming and administration support, and web design, on-going services including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and system administration, or emergency services like data restoration and virus removal.
- Application Server Hosting
Progent offers hosting for key applications such as Exchange Server and SQL Server in order to provide small and midsize businesses with greater degrees of reliability, protection, and performance than is feasible with the type of in-house data center that is achievable for the majority of small and midsize businesses. Since Progent utilizes the same facilities that host the gear of some of the planet's biggest IT organizations, Progent can save you the investment in building and maintaining the systems required for enterprise-class environmental control, power failover, and redundant Internet connectivity. For managed applications, Progent can also see to it that upgrades and revisions stay current, protection and performance is continually monitored, and systems are consistently backed up and ready for full and prompt restoration. Find out additional information about Progent's hosting for Exchange and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers comprehensive hosting services for all of a small company's production servers in an environment that not only provides the highest degree of fault-tolerance and scalability but that is also simple for customers to transfer to a different support firm or to bring internally if your situation calls for it. Progent's Private Cloud hosting service is based on tested virtual server techniques that allow small businesses with mixed environments to benefit significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered solution, can handle the mixed- platform and loosely standardized environments typical of smaller companies, and keeps ownership of the software licenses in the customer's hands so that migrating to a new virtualized host is fast, reliable, and affordable. This avoids ending up a captive to a specific hosting provider while still providing all the savings related to ASP and SaaS hosting services.
- Hybrid Cloud Migration Support
Progent offers advanced online support to help companies of all sizes connect their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to provide web-based control and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Choice for Irvine, California Businesses
Progent's staff size, breadth of information technology expertise, and familiarity with corporate network consulting enable small and midsize businesses to avoid the problems related to over dependence on small support organizations or individual engineers.
Teaming with Progent enables your company to:
- Avoid Over Dependence on Freelance Support Consultants
For IT support, small companies sometimes depend excessively on freelance consultants. Although freelance service engineers have lower expenses than more substantial IT service organizations and can typically charge apparently lower fees, they are frequently stretched to far to respond quickly to urgent problems. If an independent engineer is busy with different client, sick, on travelling, or in training, the absence of backup staff may force your company to wait for assistance in case of a crisis. As your company expands, system unavailability or problems with critical applications get more expensive. The money you believed you were saving on a freelancer can be eaten up fast due to lower productivity. Also, when freelance engineers confront new problems, the unavailability of a big engineering group to rely on for advice forces them to learn with the meter running while your business winds up footing the costs for their continuing education.
- Have Access to Expertise in Complex Information Technology Solutions
Many small support firms or independent engineers focused on small business network support are capable of providing routine solutions but lack the background to deal efficiently with complex network infrastructures that have a variety of platforms, multiple offices, Voice over IP systems, remote workers, interconnected accounting and operational software, eCommerce, and specialized line-of-business software. Progent's experience with worldwide companies and Progent's large staff of experts can be valuable to your business because enterprise environments are inherently complex, integration problems require thorough understanding of in numerous technical areas, and reaching an acceptable level of robustness, availability, and protection calls for enterprise-tested processes.
- Create a Solid Foundation for Growth
Small businesses typically begin with a network implemented on a tight budget. Without a carefully designed basis, a sequence of ad hoc fixes often get piled onto of a weak foundation. As a business evolves, stability and expandability problems can hinder the productivity of the organization. Such environments need thorough evaluation, smart strategic analysis, and in-depth experience to upgrade to an IT environment that will act as the solid foundation to handle current business needs and support downstream growth.
- Team with Solution Providers, Not Product Vendors
Small businesses need direction and insight to work through an increasingly complex array of technology alternatives offered for enabling growth and enhancing productivity. They do not need a network consultant or service firm that tries to sell them products. Progent eliminates conflicted motives by not selling any products. Progent offers services only. This allows Progent to match consulting support services with the genuine interests of customers. Combining IT support and product selling can lead to a situation where the recommended solution is based on a predetermined vendor rather than being based on the true requirements of a small business.
If your Irvine, California business wants to get in touch with Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.
Immediate Online Technical Help
For immediate online technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).