Professional Online Technical Support for Irvine, California Small Business Computers from Certified Engineers
Small companies have traditionally been overlooked by major network service organizations. Some small businesses allow themselves to grow excessively dependent on individual consultants or small consulting firms who lack the size or extensive skill sets to respond quickly or efficiently to network emergencies. Other small businesses turn to mass-market service providers staffed with personnel trained to provide by-the-numbers solutions to common issues but who are missing the background and technical scope to deal with the diversity of configurations and absence of standardization typical of small business information systems.
Progent's proven approach to providing low-cost and effective technical support to small businesses has made Progent one of the premiere Microsoft-certified IT service organizations in the United States. Progent has provided remote support to small businesses in every state in the country (refer to Progent's customer testimonials).
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For larger businesses, Progent can provide co-sourcing and project management support to supplement the skills of your internal IT service team. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like software design and development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.
Progent can in addition offer the services of certified consultants to assist your business to design and implement your cloud strategy.
Key IT Areas Serviced by Progent for Businesses in Irvine, California
Progent offers the services of certified experts for all facets of network technology deployed in small and midsize organizations. Technologies supported by Progent include:
Service Delivery Alternatives Available for Irvine, California Companies
Progent has a selection of alternatives for providing small and midsize companies with cost-effective IT services for troubleshooting, consulting, hosting, and IT administration. Progent's model for delivering computer support services is built on the Help Desk operational structure common to larger IT groups. Progent's Help Desk Support Mechanism ensures rapid support, comprehensive service records, dependable follow-through, and tight cost control across a range of network service delivery options that include remote troubleshooting, onsite support, top-level consulting, plus server and application hosting.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
- Remote Support
Progentís Technical Response Center offers emergency and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's seasoned support experts can assist clients to troubleshoot and repair network issues without the cost or delay of on-premises support visits. The experience of Progent's network consultants allows them to resolve the majority of network problems quickly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-accessible registration process for new clients to address emergency network problems and Progent charges per minute with zero startup fees or time minimums, so you pay only for the assistance you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn additional information concerning Progent's online computer troubleshooting expertise.
- Onsite Service
Progent provides on-site technical support for registered clients in major metropolitan areas in the U.S. Progent's onsite support personnel can work in tandem with Progent's remote service experts to deliver small and midsize businesses the ideal combination: on-premises support technicians when you need them as well as the remote expertise of Progent's seasoned team of IT consultants, security specialists, and business software developers. The response time for in-person service calls is typically less than 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises service. Find out more details about why to sign up for Progent's onsite computer service.
- Help Desk Call Center
Progent's Contact Center Services are designed for small and midsize businesses who require prompt and reliable access to an online Contact Center with effective telephone assistance, online troubleshooting tools, and sufficient technical strength for all needed problem escalation. Because smaller businesses typically are constrained by tight IT budgets and can provide scant executive bandwidth for dealing with network support, Progent's Contact Center Outsourcing Services could be the most cost-effective option to make sure that small business computer systems stay up and running. Read more details about Progent's Helpdesk outsourcing services.
- Consulting Services
Progent offers small and midsize businesses affordable access to enterprise-class consultants who can provide help with critical technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, network protection engineering, non-stop network design, server virtualization strategies, plus configuration, programming and support for business software such as accounting, operations, management reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects such as office relocations and major software migrations, longer term initiatives such as management information software programming and support, relational database software programming and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network monitoring and system management, or urgent response like data restoration and virus removal.
- Application Server Hosting
Progent can host critical business applications such as Exchange and Microsoft SQL to provide small and midsize businesses with higher levels of dependability, security, and performance than is possible with the class of internal data center that is practical for the majority of small companies. Because Progent uses the same data centers that host the equipment of many of the planet's largest IT companies, Progent can save you the expense of building and maintaining the infrastructure required for enterprise-class cooling, power failover, and redundant Internet access. For hosted applications, Progent can also see to it that patches and service packs stay updated, security and efficiency is continually tracked, and systems are regularly archived and ready for full and prompt recovery. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides full hosting for the entirety of a small or midsize organization's servers in an environment that not only delivers the highest degree of fault-tolerance and extensibility but that is also convenient for customers to transfer to another service provider or to bring in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is founded on proven virtualization technologies that allow companies with mixed environments to save significantly on the expense of capital equipment, system maintenance, and network management while getting enterprise-class reliability and an unprecedented level of vendor options. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered solution, can handle the mixed- platform and non- standardized networks common with smaller businesses, and retains ownership of the licenses in the customer's hands so that moving to a new virtualized host is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still offering all the economies associated with SaaS hosting alternatives.
- Hybrid Cloud Migration Consulting Services
Progent offers advanced remote consulting to help companies of any size connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that utilize physical IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex network management activities, WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that require important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading data security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your Progent consultant so any looming issues can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's ability to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup system that meets your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Right Alternative for Irvine, California Small Businesses
Progent's size, scope of information technology skill, and familiarity with corporate network consulting allow small companies to sidestep the pitfalls related to excessive reliance on small support organizations or independent consultants.
Working with Progent's Experts enables your small business to:
- Avoid Excessive Reliance on Individual Consultants
For network services, smaller companies sometimes depend excessively on individual engineers. Although freelance service engineers have lower expenses than more substantial IT service organizations and can afford to bill apparently smaller rates, they are often too overworked to react quickly to critical problems. If a freelance engineer is occupied with another client, sick, on travelling, or in class, the absence of replacement staff may require your company to go without help in case of an emergency. The more your small business expands, network unavailability or problems with critical programs become more costly. The money you believed you were conserving on a freelancer can evaporate fast because of lower output. Also, when freelance consultants confront unfamiliar problems, the lack of a large engineering group to depend on for assistance requires them to learn on the job while your organization winds up with the costs for their continuing training.
- Gain Access to Experts in Complex Information Technology Solutions
Many smaller support organizations or freelance engineers focused on small business IT consulting may excel at delivering routine solutions but don't have the background to work cost-effectively with complicated IT infrastructures that have mixed operating systems, many locations, Voice over IP systems, mobile workers, interconnected accounting and operational software, eCommerce, and specialized line-of-business software. Progent's background with worldwide enterprises and Progent's extensive group of specialists can be valuable to your company because big-company environments are characteristically complex, integration problems require in-depth understanding of in numerous technical areas, and achieving a high degree of robustness, availability, and security calls for enterprise-tested best practices.
- Build a Solid Basis for Seamless Growth
Small companies typically start with an IT system implemented on a tight budget. Lacking a solid architecture, a series of band-aid repairs often get thrown on top of a marginal structure. As a business grows, stability and expandability issues can hinder the success of the organization. These environments need thorough evaluation, intelligent strategic planning, and in-depth expertise to migrate to an IT environment that can act as the solid foundation to meet current business requirements and support downstream expansion.
- Partner with Solution Finders, Not Product Vendors
Small companies require guidance and education to navigate through an increasingly complex maze of IT alternatives available for enabling business growth and enhancing productivity. They do not need a network engineer or support organization that attempts to promote products. Progent eliminates conflicts of interest by not reselling any products. Progent sells services only. This allows Progent to match technical support with the real interests of customers. Mixing network support and product reselling can result in a conflict where the proposed solution is based on a predetermined technology instead of being based on the true requirements of a customer.
In case your Irvine, California business wants to get in touch with Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.
Fast Remote Technical Assistance
For fast remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).