Irvine, CA Remote Support from World-class Computer Network Troubleshooting Consultants
Progent's network technical support services can provide your Irvine, CA business affordable and dependable support from world-class information technology professionals. By providing network support service when you require it, providing advanced knowledge for vital technologies, delivering unique support such as automated server monitoring, and billing only for support you use, Progent offers your Irvine, California business an economical solution for maximizing the productivity and profitability of small office networks. Whether you have an on-premises system, connect to cloud-based infrastructure, or manage a hybrid cloud/on-premises network, Progent is the smart way for businesses and local governments to build and manage a robust and secure IT system and to benefit from quick availability of the skilled support typically available only to enterprises who can support a sizeable internal information technology organization.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services

For medium-size and enterprise businesses, Progent can provide co-sourcing support to supplement the skills of your internal network support personnel. This can save money and help meet schedules for major IT initiatives such as software development, disaster recover/business continuity planning, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also offer the services of certified experts to help your business to design and execute your cloud computing strategy.

Key Practice Areas Serviced by Progent for Business Networks in Irvine, California
Progent provides the services of accredited consultants for all aspects of information technology found in small companies. Technologies supported by Progent include:

Support Delivery Alternatives for Irvine, California Companies
Progent offers a selection of options for providing small and midsize businesses with cost-effective IT services for troubleshooting, consulting, and network management. Progent's paradigm for delivering computer support services is based on the Call Center operational structure familiar to big IT support organizations. Progent's Helpdesk Support Model ensures fast support, comprehensive service records, consistent follow-up, and strict cost control across an array of IT service delivery modes that include online repairs, on-premises support, and high-end consulting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and routine online assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's certified service experts can help customers to troubleshoot and repair network issues without the cost or time loss of on-premises support visits. The background of Progent's IT consultants allows them to handle the majority of IT issues quickly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate support calls to world-class specialists. Progent offers a streamlined, web-based registration procedure for first-time clients to accommodate emergency situations and Progent charges by the minute with no startup fees or minimums, so you are invoiced only for the assistance you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Find out additional information concerning Progent's online computer support expertise.

  • On-site Service
    Progent offers on-site computer assistance for registered clients in larger cities in the United States. Progent's on-site support personnel can operate in tandem with Progent's remote service engineers to deliver small and midsize businesses the ideal combination: onsite support professionals when you require them plus the on-line expertise of Progent's seasoned staff of IT consultants, security specialists, and business software developers. The wait time for in-person service visits is typically less than 24 hours. There is no sign-up or retainer charge for registering as a Progent client for onsite service. Learn more concerning how and why to register for Progent's onsite network service.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve the most issues. for more information, see Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable access to enterprise-class IT professionals who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network security engineering, high availability network consulting, virtual server solutions, plus integration, programming and training for business software including accounting, ERP and MRP, reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects such as site relocations and massive software migrations, longer term projects like management information software development and customization, relational database application programming and DBA services, and web design, continuing services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure monitoring and system management, or urgent services like data restoration and malware cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small company's servers in an environment that not only provides the highest level of fault-tolerance and expandability but that is also simple for clients to transfer to a different support firm or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting service is based on proven virtual server techniques that allow companies with multi-vendor environments to benefit significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class availability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered service, can support the multi- platform and non- standardized networks common with smaller companies, and keeps ownership of the licenses in the customer's possession so that moving to a different virtual system is quick, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent can provide advanced remote consulting to help companies of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine local IT assets along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's affordable ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating devices that require important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so any potential problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security standards, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's preparedness to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for Irvine, California Businesses
Progent's staff size, scope of technical skill, and familiarity with corporate IT support enable small and midsize companies to sidestep the pitfalls associated with excessive reliance on small support organizations or individual engineers.

Working with Progent's Experts enables your small business to:

  • Avoid Over Dependence on Freelance Consultants
    For IT services, small companies sometimes depend excessively on freelance consultants. Though individual support providers carry lower expenses than larger IT service firms and can afford to charge nominally smaller rates, freelancers are occasionally spread too thin to respond rapidly to urgent situations. If an independent engineer is busy with different client, sick, on vacation, or in training, the absence of backup personnel may require your company to wait for help during an emergency. The more your company grows, system unavailability or problems with critical applications get more expensive. The dollars you believed you were saving on an independent consultant can disappear fast due to lost productivity. Also, when freelance consultants confront unfamiliar technologies, the lack of a large engineering group to fall back on for assistance forces them to train on the job while your business winds up footing the costs for their ongoing training.

  • Have Access to Experts in Complex Information Technology Solutions
    Many smaller service organizations or freelance consultants specializing in small company network consulting are capable of delivering connect-the-dots fixes but don't have the seasoning to work efficiently with complicated IT infrastructures with a variety of platforms, multiple offices, VoIP systems, remote clients, integrated financial and analytical software, data-driven web sites, and specialized business applications. Progent's experience with worldwide companies and Progent's extensive staff of experts can benefit your company because enterprise environments are characteristically complicated, integration problems demand in-depth knowledge in many technical disciplines, and achieving an acceptable degree of stability, reliability, and security requires enterprise-tested processes.

  • Create a Solid Foundation for Growth
    Small businesses typically start with a network cobbled together on a tight budget. Lacking a solid basis, a series of improvised repairs commonly get piled onto of a weak foundation. As a company grows, stability and scalability problems can undermine the success of the organization. Such environments need proper evaluation, intelligent strategic planning, and broad-based experience to migrate to an IT infrastructure that can provide the reliable basis to meet current business needs and ease downstream expansion.

  • Work with Solution Consultants, Not Resellers
    Smaller companies need direction and education to navigate through an ever more complicated array of IT alternatives offered for enabling growth and improving efficiency. Businesses do not need a network consultant or service organization that attempts to promote a product. Progent avoids conflicted motives by not selling any products. Progent provides services exclusively. This permits Progent to match technical support services with the real interests of clients. Combining network consulting and product selling can result in a situation where the proposed solution is built around a predetermined technology rather than being based on the actual needs of a customer.

How to Contact Progent
In case your Irvine, California company needs to contact Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Help
For immediate remote help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent provides customers the services of engineers who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer service professionals have accredited training as well as broad practical field experience so that Progent's customers can use Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is available to uncertified consultants, enabling Progent to deliver customers a higher level of IT support. In addition, major certifications such as CISSP or ISSEP for network security can help enterprise clients to show compliance with regulatory requirements by engaging the assistance of recognized industry professionals.

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    Progent's certified failover clustering consultants can help businesses to assess the advantages of adopting Microsoft Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to streamline the administration of failover clusters.

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    Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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    Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in an environment that gives the highest level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports sent by each staff member to each client. The practice of detailing and organizing service activity results in more effective service and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

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    important features of Dynamics GP/Great Plains software include a modular design that lets you buy only the functionality you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process data from almost any database or desktop application into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you convert the advanced features of Dynamics GP/Great Plains accounting into a high-value business management solution.

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    For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a level of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages designed to help your company to detect and fix a most network issues before they get big enough to hurt your business.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent provides consulting for security testing products such as LANguard from GFI for performing a set of programmed network auditing scans to uncover potential security gaps. Progent has extensive experience with security auditing tools and can show you how to make sense of testing reports and respond appropriately. Progent can show you how to design protection into your business operations, install scanning software, define and implement a protected network environment, and suggest procedures to optimize the safety of your network. Progent's security consultants are ready to show you how to configure a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security engineers can validate the security of web software and can conduct extensive information security tests of company-wide security to determine your company's compliance with recognized industry security standards including HIPAA, PCI, and ISO.

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    Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and fixing SCOM solutions and offer companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.

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    Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual machine set up and maintained by Progent's computer support professionals.

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    Microsoft Dynamics GP can help you expand and manage your company more efficiently by delivering easy availability of strategic information and a rapid ROI. Microsoft Dynamics GP confers major productivity benefits including its ability to expand the reach of your organization, handle your accounting, automate financial operations, standardize processes across your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive the full advantages of your Microsoft Dynamics GP business management system.

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    Progentís Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, providing your business a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact productivity.

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    Progent can help your business to plan a migration to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more effectively, transforming uncooked information into valuable understanding of your business.

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    SQL Server 2016 introduces significant improvements in speed, scale, data security, uptime, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

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  • Remote Consulting Dynamics GP/Great Plains Features
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    Progent can help you plan and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP.

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    Cisco Unified Communications Manager (Unified CM), previously branded CallManager, is the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable online and onsite expertise to help businesses of any size to create and maintain CUCM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.

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