In addition to offering rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Irvine, California organizations with specific technical problems or strategic initiatives, Progent can provide short-term staffing to deliver more broadly defined services such as desktop help, IT management, and Help Desk call center response. On-demand staffing makes it possible for businesses to respond to planned or unexpected peaks in demand for network personnel, which may be caused by scenarios like company mergers, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also fill gaps resulting from the absence of in-house IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services offer businesses the ability to react to surges in requirements for network services without dealing with the expense and delays associated with identifying and recruiting reliable IT help and without the risk of increasing your full-time head count.

Key aspects of Progent's temporary staffing services include:

  • Fast availability of seasoned IT pros
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support team
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Strong working relationship with a world-class, full-spectrum source for IT support
Progent's Shared Center Program
Progent's shared Call Center program is a proven on-going staff expansion option that enables IT groups to divide the work of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive team of technical support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint support alternative based on by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network services for organizations throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Irvine, California Organizations
Progent's veteran team of certified consultants and technical experts offers Irvine, California businesses a broad range of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Irvine, California Organizations
To find out more details about Progent's short-term supplemental staffing services for Irvine, California companies, call 800-993-9400 or visit Contact Progent.