In addition to providing rapid access to top-tier network consultants and subject matter experts (SBEs) to help Irvine, California companies to resolve discrete technical issues or strategic initiatives, Progent offers short-term staffing to deliver more generalized services like desktop support, IT management, and Call Center response. Short-term staffing makes it possible for organizations to deal with planned or unexpected surges in demand for IT personnel, which may result from scenarios such as company mergers, site relocation, platform migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps resulting from the loss of full-time IT personnel because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services give businesses the flexibility to respond to increases in requirements for network personnel without being saddled with the expense and delays associated with identifying and recruiting appropriate technical personnel and without the risk of increasing your full-time staff size.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Center Service
- Fast availability of reliable IT professionals
- Simple initiation, cessation, and resumption of services
- Transparent extension of your full-time network support team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Strong working relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT groups to divide the responsibilities of Call Center support seamlessly between their full-time IT personnel and Progent's extensive pool of IT support specialists. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk service is a collaborative support solution based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for organizations throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold top certifications including CISSP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Irvine, California Companies
Progent's veteran team of certified engineers can deliver Irvine, California businesses a broad range of remote consulting and debugging expertise. Practice areas covered under Progent's consulting program for network service providers include:
Contact Progent for Temporary IT Staffing for Irvine, California Businesses
To find out more about Progent's temporary staff augmentation services for Irvine, California companies, call 800-993-9400 or visit Contact Progent.