Besides providing fast contact with high-level network professionals and subject matter experts to assist Irvine, California businesses with specific technical problems or strategic initiatives, Progent can provide short-term staff augmentation to deal with more broadly defined services like PC help, IT management, and Help Desk call center services. Temporary staffing can help organizations to respond to expected or surprise surges in demand for IT services, which may result from situations such as company mergers, data center moves, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps resulting from the loss of in-house staff members because of vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services offer organizations the ability to respond to increases in requirements for network services without being saddled with the expense and hassle associated with vetting and recruiting professional technical personnel and without the risk of adding to your full-time staff size.
Key aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Program
- Fast access to reliable network professionals
- Simple engagement, termination, and resumption of services
- Seamless augmentation of your in-house network support team
- Full documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Close working relationship with a top-level, full-service resource for network expertise
Progent's shared Call Center program is a specialized on-going staff expansion option that enables IT organizations to divide the work of Help Desk support transparently between their full-time network staff and Progent's extensive team of technical support specialists. Working as a transparent extension of your in-house Help Desk, Progent's shared Call Center program is a joint support alternative based on by the industry's leading group professional services platform for managing, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for organizations of all sizes throughout the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Irvine, California Organizations
Progent's seasoned roster of certified consultants and technical experts can deliver Irvine, California companies a wide range of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Irvine, California Companies
To find out more about Progent's temporary supplemental staffing services for Irvine, California companies, call 800-993-9400 or visit Contact Progent.