In addition to offering rapid access to guidance from top-tier network consultants and subject matter experts to help Irvine, California organizations to resolve discrete IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized assistance like PC help, IT management, and Help Desk response. Short-term staffing can help businesses to respond to planned or unexpected increases in the need for network services, which may result from situations such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps left by the loss of in-house staff members due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the flexibility to react to increases in requirements for IT services without being saddled with the costs and delays that come with identifying and hiring professional technical help and without the burden of increasing your permanent staff size.

Important features of Progent's temporary staff augmentation services include:

  • Rapid access to seasoned IT professionals
  • Simple initiation, termination, and resumption of services
  • Seamless extension of your in-house IT team
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk program is a specialized flexible staff expansion alternative that allows IT groups to share the work of Call Center support transparently between their in-house IT staff and Progent's nationwide team of IT support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a joint service solution based on by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises IT expertise for organizations across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Irvine, California Companies
Progent's seasoned roster of certified consultants and technical experts can provide Irvine, California businesses a wide range of remote consulting and debugging expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Irvine, California Businesses
To learn more details about Progent's short-term staffing services for Irvine, California organizations, call 800-993-9400 or visit Contact Progent.