Besides offering rapid access to guidance from high-level network consultants and subject matter experts to help Irvine, California organizations with discrete technical problems or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more generalized services such as desktop support, network management, and Help Desk services. Temporary staffing makes it possible for organizations to deal with expected or surprise surges in demand for IT personnel, which may result from scenarios like company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also fill voids resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer businesses the flexibility to respond to increases in requirements for IT personnel without being saddled with the expense and delays that come with vetting and hiring professional technical personnel and without the risk of increasing your permanent staff size.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Center Program
- Rapid access to reliable network professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house network support staff
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Strong relationship with a top-level, full-service source for IT expertise
Progent's shared Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's nationwide pool of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Call Center service is a joint support solution powered by the leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Irvine, California Companies
Progent's nationwide team of certified consultants offers Irvine, California organizations a wide array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staffing Services for Irvine, California Organizations
To learn more about Progent's temporary staffing services for Irvine, California organizations, call 800-993-9400 or visit Contact Progent.