Fast and Affordable Online Technical Support for Irvine California Networks
Immediate Phone Support for Irvine NetworksFor organizations located in Irvine California, Progent offers online support for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to handle complex infrastructure problems, as well as the services of CISSP-certified security experts to handle advanced security design and diagnostic issues.

Progent's remote support experts offer exceptional leverage because they have the practical experience and have access to the sophisticated tools needed to resolve the majority of information system problems rapidly. This reduces direct expenses because service calls require fewer billable minutes. Online help also avoids the expense of sending a consultant to your office. Your company benefits additionally in incidental costs by minimizing or eliminating system outages and related losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused management. Progent's extensive remote consulting experience is especially valuable for organizations that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing policy for remote support is structured to stretch your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you are billed exclusively for the support that you receive. Unlike typical online service organizations, Progent asks for no startup charge or minimum payments. Progent's one-minute granularity and simple policy for billing prevent scenarios where quick fixes manage to end up as big bills. Progent's penchant for handling technical issues efficiently means you saves money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has refined a set of customized technologies and proven processes that permit the maximum degree of effectiveness for remote technical support and troubleshooting for information systems of any size. Progent offers secure VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the experts of Progent's remote service group to communicate with your company's computer system without compromising network security.

Progent's sophisticated customer support reporting system maintains comprehensive histories describing all service that Progent's customers have been provided. Progent's staff service personnel have access to the specifics of support rendered to every client by every engineer. This archive of anomalies and fixes is organized as an easily searchable support database that enables Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows over time. Progent's high-level accreditations and working associations with key technology companies including Cisco and Microsoft make available additional extensive support knowledge bases and permit fast access to manufacturers' in-house engineering staff so Progent's online consulting experts are able to come up with the most efficient solutions in the least time.

Remote technical support services provided by Progent to businesses in Irvine California include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate managed services intended to enable small and medium-size businesses to utilize the same best-of-breed technology deployed by some of the industry's leading corporations. Progent's ProSight suite of outsourced network management services addresses all critical facets of information technology including email protection, security and compliance, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating tedious network management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for special IT projects. Billing charges for longer-term consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology allows clients to execute major projects economically and on time. Progent's special remote engineering services include:

  • Help Desk Expertise
    Progent's Help Desk support programs for companies with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all aspects of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progentís Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the leading professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Call Center staff of veteran information technology consultants provides your customers in Irvine California immediate communication with an effective network service resource with extensive experience delivering phone consulting and online troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk the reputation as a key contributor to company productivity, and Progent's target is to fix rather than merely annotate IT problems.

  • Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting Group provides phone-based advanced engineering support and education in specific business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, custom programming, and training for familiar Microsoft business applications including CRM, Office Project, Office 365 Word, and Office 365 Excel. To read additional information on Progent's consulting, custom programming, and education services, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Irvine California online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can tune SCOM to accommodate your business so that your computer support is proactive rather than reactive. By exposing possible problems before they evolve into full-scale emergencies, remote monitoring can head off disruptive and costly service failures. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or networks powered by a variety of operating systems.
How Your Irvine Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online assistance with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or refer to Contact Progent. For organizations and startups in Irvine California, Progent's online network support engineers are ready to provide expert and cost-effective IT help the moment your company needs it. Long experience offering online tech support has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to repair computer problems quickly while eliminating the expense and lost time associated with on-premises support visits.

Even if your Irvine company has a regular freelance consultant or maintains an in-house organization that can deal with common computer issues, Progentís Microsoft certified consultants can provide a convenient and seamless remote expansion of your local resources for situations when your regular service personnel either don't have the bandwidth or the knowledge to resolve sudden network crises or especially complex integration problems.

Features of Progent's Online Network Services for Irvine California
Progent's phone support, remote troubleshooting, system security expertise, and system administration services offer businesses in Irvine California unparalleled leverage for your IT investment. Whether you need one-time phone help and remote troubleshooting or ongoing Help Desk call center services and network administration, Progent's experts can deliver your company enterprise-level IT support while permitting you to eliminate the cost and administration overhead of running a full-service internal IT staff. Highlights of Progent's online help program include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, depth of technical experience, fine tuned support tools, and understanding of enterprise networking enable offices to avoid the limitations associated with exclusive reliance on smaller consulting firms, independent freelance consultants, or limited internal resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the front lines of network support, performing a wide range of IT projects for a large mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support staff. This means that you get not only world-class IT help, but also a consultant with proven methods for applying computer knowledge to repair real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for online service and on-site visits per minute. As a result, you are billed only for delivered support. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services provided during normal working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast solutions so you will not be tempted to permit simple problems to fester.

  • Complete Documentation of Delivered Services
    Progent has developed a comprehensive service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by each consultant to each customer. The practice of documenting and organizing service activity allows more efficient support and avoids a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

  • Remote Network Monitoring with MS System Center Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote monitoring services based on Microsoft Operations Manager. MS Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By revealing possible problems before they cause downtime, network monitoring can keep your IT network from painful and costly service disruptions.
How Does Our Company Start Getting Remote Network Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.



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    Even if your company has a small computer services staff and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and servers operating.

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    Firesight Troubleshooting

    Progentís experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.

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    SQL Server 2014 and Windows Server 2012 R2 Network Consultant

    SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services including system design, deployment, administration, troubleshooting, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

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    Wireless Security Specialists

    Progent offers consulting for security testing packages such as LANguard from GFI for running a variety of automatic network testing scans to identify potential security problems. Progent has broad experience with network auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can show you how to build protection into your business operations, install auditing applications, define and implement a secure network environment, and suggest policies to maximize the safety of your IT system. Progent's security engineers are able to help you set up a firewall, design safe remote access to email and business applications, and integrate virtual private network. Progent's accredited security engineers can also test the security of web-based applications and can conduct extensive information security assessments of enterprise-wide security to validate your company's compliance with important international security standards including FISMA, NIST, and ISO.

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    Immediate Dynamics GP Great Plains Software Consultant Services

    Dynamics GP/Great Plains allows you to grow and control your company better by offering easy availability of strategic data and a rapid return on investment. Dynamics GP confers important productivity benefits such as its ability to expand the reach of your company, handle your accounting, automate financial operations, standardize processes throughout your business, refine inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.

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  • Network Setup Progent Start-Up Business Progent Start-Up Company Small Business IT Outsourcing Company
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    Monitoring and Reporting Network Consulting

    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.

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    Technical Support Firm Online Cisco Certified CCIE

    Progent can help your organization to utilize Cisco's networking technology to build a robust foundation for your local, private cloud, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and disaster recovery.

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    Security Companies Symantec

    For smaller businesses, computer security and regulatory compliance is excessively complex to master yet too risky to overlook. The world's largest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It looks as though there's nowhere to run. Progent has made it economical for smaller organizations to carry out critical IT security tasks effectively by offering the benefit of billable time to the nearest minute with no minimum charge for online support. You can have the help of a seasoned information consultant to deliver precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security strategy.

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    Jobs Available FAQ about Network Consultants

    To see answers to frequent questions concerning becoming a consultant at Progent, visit Jobs at Progent FAQs.

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  • 24/7/365 Small Business Network Specialists
    IT Solution Providers Small Office

    Progent provide businesses of all sizes world-class network online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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    Progent offers the support of BlackBerry-premier professionals who can help small businesses to design, manage, and troubleshoot BlackBerry technology economically and effectively, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies a cost-effective solution for integrating BlackBerry technology seamlessly into their IT system.

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    Consulting Microsoft SQL

    Progent's certified SQL Server application developers and DBAs can provide online expertise to assist businesses of any size to build, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any phase of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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  • Specialist Microsoft Active Directory Microsoft Active Directory Engineer
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  • Specialist Wi-Fi VoIP phone integration wireless IP phones and Aironet APs Onsite Technical Support

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    Small Business IT Outsourcing Engineer

    Progent is structured to deliver in-depth online consulting for all technical areas associated with todayís small business information networks and offers a variety of vital, on-demand support services such as a temporary CIO to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for critical initiatives like office moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, enhance, or repair business applications.

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    Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.

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    Cisco Network Management Outsource

    Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools along with a selection of specialized third-party applications to create a complete network management strategy in order to keep your environment operating reliably, conserve expensive resources, guard your data, recover rapidly from device failure or malicious attacks, and allow you to add or reassign network resources intelligently and affordably as your business evolves.

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    IT Training Remote Technical Support

    Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces little competition. Small businesses who work with trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.

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  • Top Quality Microsoft Azure hybrid cloud solutions Consultant Services Enterprise hybrid cloud integration Specialist
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    Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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  • Upgrading Solaris Upgrade Consultants UNIX
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    Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital expenditures, savings on operational expense, improved executive focus, world-class protection, greater availability, and business continuity.

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  • Remote Consulting SQL Server 2019 and Hyper-V
    Microsoft Certified SQL Server 2019 SSRS Outsourcing

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive intranet solution.

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  • Windows 7 Integration Specialist Windows 7 Specialist

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    Remote Support Consulting for Service Providers

    Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a transparent arm of your network consulting staff.

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  • Virtual Server Consulting
    Virtual Server Consulting Services

    With virtual servers, companies are able to operate multiple virtual servers on one physical server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are the critical technology for building private clouds, which offer major advantages such as reducing the costs of hardware, datacenter facilities, and management while improving data protection, system reliability, and recoverability. Other useful server management technologies are server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you with all areas of server consolidation and management to enable your business to cut expenses and conserve time.

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  • iPhone and Dynamics CRM integration Consulting iPhone LDAP Network Engineer

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