UNIX, Linux, Sun Solaris, Mac OS X Technical Support
Irvine Enterprise Information Network Systems
For small and midsize companies located in Irvine or anywhere in the state of California, Progent offers support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in every state in the U.S. (Refer to Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity problems, as well as the services of CISSP-accredited security consultants to help with high-level security architecture and disaster recovery planning.
Progent's online technical support services offer exceptional leverage because they are equipped with the practical experience and the sophisticated technology to resolve most network issues quickly. Efficient support reduces direct expenses because solutions accumulate fewer chargeable minutes. Online help also avoids the expense of dispatching an engineer to your location. Your organization saves even more with indirect costs by minimizing or avoiding system downtime and related costs resulting from business disruption, disgruntled clients, unproductive employees, and distracted management.
Progent's billing policy for online help is structured to get the most out of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you pay just for the support that you actually get. In contrast to typical remote support organizations, Progent asks for no service activation surcharge or minimum fees. Progent's per-minute billing unit and clean model for pricing avoid situations where fast repairs manage to end up as large invoices. Progent's skill at handling problems quickly translates into your business conserving money.
Progent's Remote Technical Support Technologies
Over time, Progent has developed a collection of customized technologies and proven processes which promote the maximum degree of effectiveness for online engineering help and troubleshooting for small company IT networks. Progent offers safe VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN connectivity permits the consultants of Progent's online support team to access your computer system remotely without violating network security.
Progent's sophisticated customer support reporting system maintains detailed documentation for the service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the records of all help provided to every Progent client by any consultant. This history of issues and responses is stored as a quickly exploitable proprietary knowledge base that allows Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's high-level accreditations and working relationships with important vendors such as Cisco and Microsoft make available other extensive technical support databases and allow priority response from manufacturers' in-house engineering staff with the result that Progent's remote consulting experts are able to arrive at the most efficient solutions promptly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Irvine or anywhere in California or to learn more about Progent's online support options, contact Progent at
Remote Technical Services Provided by Progent
Progent's phone-based technical service engineers have advanced credentials in an extensive set of disciplines. This broad scope of IT skills allows Progent's consultants to address almost any problem that may crop up in a small or midsize company network. Certificates held by Progent support experts in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
To help businesses with mixed-OS environments, Progent also provides the services of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based support services available from Progent to companies in Irvine and throughout the state of California include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a broad spectrum of information technology such as network architecture, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and simplified administration, and transitioning from older applications to current MS Windows or Linux-powered solutions. Progent's group-based approach to resolving technical problems promotes fast escalation, if necessary, to engineers with task-relevant experience to tackle challenging scenarios. This expedites repair of critical problems, minimizes network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can offer emergency remote assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco CCIE for High-level Network Problem Solving
The Cisco CCIE credential is the top accreditation for network professionals, and certifies an individual's technical skills at the master level. CCIEs know how to resolve the most intractable problems occurring in network infrastructure design, deployment, maintenance, protection, and troubleshooting. Cisco CCIEs work with the highest priority with Cisco's internal product support engineers in analyzing problems with IOS network administration tools and developing alternate approaches or identifying program updates. CCIEs provide exceptional cost-effectiveness because their deep experience enables them to find solutions for even the most intractable problems rapidly. In typical instances, less experienced service providers can wrestle for hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in a few minutes.
Few support firms make Cisco-qualified CCIEs available to support small and medium sized companies. Progent can provide quick telephone access to a Cisco-qualified CCIE so your company can receive urgent assistance for serious network issues that are crippling worker productivity but are not within the comfort zone of your ordinary IT support resources. Progent's Cisco-qualified CCIE engineers can interface to your computer system by means of the latest remote support tools to provide fast, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's popular selection of infrastructure appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
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Authorized Windows Expertise
Progent's Microsoft-certified online support engineers can provide computer repair and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can help you with a broad variety of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 migration, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration consulting,
SharePoint Server 2019 design and integration,
Microsoft Skype for Business Server migration support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition can deliver a full range of remote PC desktop support and troubleshooting services including Microsoft Windows 7 migration support, moving to 64-bit desktop applications, integrating Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Certified System Security Consultants
Progent's qualified CISSP, ISSAP, and CISM security consultants offer a variety of security services that can enhance the defenses of your UNIX, Linux, Solaris, Mac or Windows environment against internal or external threats or help you to clean up rapidly after a serious penetration. Security solutions offered by Progent include: thorough security audits using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing safe mechanisms for remote and mobile connectivity; guarding your email system against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting support to help organizations of any size integrate their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent can provide the services of world-class remote consulting professionals for special projects that small companies often request. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the consultants required. Progent's experience with these important fields of computer technology enables customers to complete critical projects economically and on time. Progent's project-based online consulting solutions include:
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Help Desk Call Center Services
Progent's Help Desk service options for small businesses with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk support services are designed for smaller businesses who don't have the money or time to assemble and manage an internal Help Desk Call Center but who need quick communication with an efficient Help Desk with professional telephone assistance plus the technical depth to escalate complex problems to high-level consultants.Progent’s Co-managed Help Desk services allow your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution based on the top PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Help Desk consulting services can support you in creating an effective new Help Desk Call Center or revamping your established organization, evaluating or enhancing Call Center software products to handle the particular demands of your company, or providing temporary phone support staff to work with your in-house Call Center group during unusually busy scenarios such as software migrations, mass upgrades, or installing new applications.
Progent's Call Center team of seasoned information technology experts offers your clients in Irvine or anywhere in the state of California instant communication with an efficient network service group with years of experience offering telephone-based support and online troubleshooting for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk recognition as a key driver of company efficiency, and Progent's goal is to resolve instead of simply report IT issues.
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Business Applications Services: Training, Custom Development, and Troubleshooting
Progent's Applications Consulting staff provides phone-based and in-depth engineering support and education in key business application fields that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for popular Microsoft applications such as CRM, Microsoft Office Project, MS Word, and Office Excel. To read more concerning Progent's consulting, customization, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Mac experts can nurture the artistic facets of Macintosh environments by offering remote consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's consultants can also assist you with specific procedures like scanning or digitizing audio or video or configuring an audio/video production facility.
Remote Network Monitoring Services
Progent offers companies in Irvine, or anywhere in the state of California, online computer system monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so your computer maintenance is proactive and automated. By exposing potential problems before they cause full-scale emergencies, remote monitoring can ward off inconvenient and costly service crises. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments that incorporate a combination of operating systems.
To contact Progent about urgent remote support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Phone-Based Support, phone
Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.
| City | Address | Phone | Link |
| Anaheim | 5101 E La Palma Ave, Suite 300 Anaheim Hills, CA 92807 |
657-999-1717 | Anaheim Network Support Services |
| Irvine | 2102 Business Center Dr Irvine, CA 92612 |
562-583-3336 | Irvine Network Support Services |
| Mission Viejo | 27201 Puerta Real, Suite 300 Mission Viejo, CA 92691 |
949-429-4589 | Mission Viejo Network Support Services |
- Debian Linux, Solaris, UNIX Online Troubleshooting
- Lynnwood-Everett, WA Technical Support Slackware Linux, Sun Solaris, UNIX
- Catalyst 6500 Switch On-site Technical Support
- Security Cybersecurity Organization Dayton Huber Heights Kettering
- 24-Hour Windows Security Consulting Team Fullerton Anaheim Laguna Niguel
- SQL System Repair Kansas City, KC, Missouri
- Slackware Linux, Sun Solaris, UNIX Consultants
- Mandrake Linux, Sun Solaris, UNIX IT Consultants
- Windows 2019 Server Technicians Manhattan Beach-El Segundo, California
- Network Integration Exchange Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ
- Redhat Linux, Sun Solaris, UNIX Support Outsourcing
- Small Office IT Outsourcing California
- After Hours Debian Linux, Solaris, UNIX Computer Consultants
- Emergency Suse Linux, Solaris, UNIX Network Engineer
- Monterey County Network Consulting Company
- CISM Consultant Telecommute Jobs Saint Paul-Bloomington, Minnesota
- Gentoo Linux, Solaris, UNIX Integration
- Exchange Information Technology Outsource Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI
An index of content::
Microsoft Consulting Best Practices Small Business Network Consulting Firm
Largest Problem Escalation Through Teamwork Problem Resolution
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, in the trenches of network service, executing a broad variety of IT tasks for a large array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for using computer knowledge to repair real-world IT problems quickly.
Clustering Windows Server 2008 Technology Consulting
24-7 Remote Support Services Windows 2008 Cluster Server
The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically redesigned to streamline the deployment, setup, and management of server clusters that offer improved levels of system availability, security, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier configuration and installation, improved cluster administration, new cluster infrastructure for increased uptime, better protection and quorum models, fewer failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of Windows clustering, plan and execute a deployment, train your IT staff to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a workplace recovery plan.
Call Desk Management Services Integration Support
Support Desk Services Support Outsourcing
Progent provides several essential types of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients easy access to a dependable technical group with years of experience delivering phone support and online repair for networks based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to company performance. Progent's target is to fix and not merely record problems.
Consultant Services Firepower Services
Adaptive Security Device Manager Remote Troubleshooting
Progent’s experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.
Top Delphi Developer Firm
Immediate Software Developer Firms
For custom application creation, Progent can supply software design consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Support Services Mac Lion Security
Mac and Cisco PIX Firewalls Support and Setup
Progent's certified security staff can show you how to protect your Apple Mac environment through professional support offerings such as running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe off-site and mobile access, deploying monitoring software for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your corporate network.
Chief Information Officer Computer Consultant
Computer Engineer Chief Information Officer
Progent can provide the temporary services of a seasoned CIO to offer a broad perspective to assist your company select and support network technology to meet your current situation and that can be a solid foundation for your future growth. Progent's temporary Chief Information Officer consulting services offer economic advantages to companies trying to maximize the benefits from their network investment but who are unable or unwilling to add another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in a unique position to offer unbiased advice along with advanced technical help for creating information solutions that fit the particular needs of your business.
Top Windows and UNIX Engineer
Windows and UNIX Consulting
Progent's UNIX family consulting experts provide small and mid-size businesses and software developers support for managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience provides you with a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft Windows 2000 Professional
Microsoft Certified Windows Server 2000 Migration
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can streamline system administration, offer technical support and repair, and enhance security. Progent can also show you how to create, rationalize, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot programs to reduce the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Juniper Junos Network and Security Manager Auditing
Security Consultants Juniper Junos Management
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network operating system to help you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.
ISA Server Consultant Services
ISA 2000 Server Computer Consultant
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Certified Exchange 2019 MCDB Cache Professionals
Exchange 2019 O365 Integration Specialist
Progent can help you in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Installation Access to External Support Databases
Microsoft Consulting Best Practices Technology Consultants
Progent’s staff of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, at the front lines of IT support, executing a broad variety of technical projects for an extensive array of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its support team. This means that you get not only expert technical capability, but also a consultant with field-tested approaches for using computer knowledge to solve actual network problems quickly.
Consulting Services ProSight Virtual Machine Hosting
ProSight Private Cloud Hosting Services Technology Professional
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Microsoft GP/Great Plains Online Technical Support
24-7 Great Plains Migration Online Troubleshooting
important characteristics of Microsoft Dynamics GP accounting include a modular design that lets you license just the functionality you require, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process information from almost any database or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
wireless IP phones and Meraki APs Consultants
Network Consulting wireless IP phone security
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for professionals who are on the move within campus, hospitality, health-care or other environments where IT management wants user endpoints that offer more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune numerous key pieces of your wireless infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide online and onsite support to help you create and administer a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Computer Consultant Cisco SIP and CUBE
SIP Infrastructure Solutions Technology Consulting
Progent's Cisco-certified SIP infrastructure consultants can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks and offer cost-effective online or on-premises support to assist you to migrate smoothly to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Largest Configuration RV Series VPN Router
Cisco Certified Experts Professionals Carrier Routing System
Cisco has designed a full array of routers that includes routers built to provide the security, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
SPA500 Series IP Phone Setup and Support
Cisco VoIP Phones and IM Onsite Technical Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Experts Consulting Hourly Cost
Expert Microsoft Certified Consultant Cost Server Setup
Progent's pricing model is to charge for phone support and on-premises visits by the minute. Consequently, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for support services delivered during regular working hours. Many support firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.
Specialists Office Word document sharing
Immediate Office Word 2013 Consultant
Progent's Office Word and Office 365 Word consultants offer a broad selection of affordable online support services to assist your organization to maintain your legacy Microsoft Word environment or help you to upgrade to a current release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between different releases of Office Word, integrating Office Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone synchronization, and online training classes customized for individuals or groups.
IT Development Project Consulting Services
Project Management Technology Professional
For advanced project management assistance, Progent can provide access to senior information technology experts with years of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.
SMS Server Migration Consultant Services
SMS Server 2003 Migration Remote Technical Support
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications rapidly and automatically to appropriate users, lower product expense and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
Microsoft Software Update Services Engineer
Microsoft SUS Specialists
Microsoft Windows SUS allows information technology managers to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Double Take Replication Manager Technology Consulting Services
Double-Take Replication Network Consultants
DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a variety of affordable alternatives for replicating and restoring business-critical applications such as Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business IT networks to create a high level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Specialist Meraki Management
IT Consultants Meraki Switch Integration
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to assist you to plan and implement an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and test a disaster preparedness plan, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Support and Setup Windows 2003 Cluster
Disaster Recovery Online Support Services
Progent’s Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size businesses to reduce system downtime by offering affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help you to develop and test a sensible business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery engineers can help you to architect, deploy, and maintain fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Remote Technical Support Services System Center 2016 and Linux Integration
Remote Consulting SCCM 2016
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of System Center 2016, extend or optimize your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.
Citrix Essentials Specialists
Citrix StorageLink Gateway Consultancy
Progent's Citrix consultants can help you to assess the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, uptime, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and support and streamlining administrative processes.
Technical Consultant Windows Server 2012 R2 Hyper-V
Virtual Server Hyper-V On-site Technical Support
Progent's Microsoft-certified consultants can help you evaluate the potential advantages of Hyper-V-powered server virtualization for your business, conduct test installations to validate Hyper-V's operation with your production software, evaluate your network and server architecture for smooth performance with virtualization technology, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, educate your IT personnel to track and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, establish and validate disaster recovery processes that optimize network uptime, and deliver continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
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