Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize companies in Irvine or anywhere in California, Progent offers support for networks powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft technology. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's client testimonials). Progent also offers the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the assistance of CISA and CISSP-certified security engineers to handle advanced security design and business continuity preparedness.
Progent's remote technical support services represent exceptional value due to the fact that they have the real-world background and the sophisticated tools to solve the majority of network problems rapidly. Efficient support reduces direct expenses because service calls require fewer chargeable consulting minutes. Remote help also avoids the cost of sending a consultant to your location. Your organization saves additionally in indirect costs by minimizing or eliminating system outages and associated costs resulting from business disruption, disgruntled clients, unproductive employees, and distracted executives.
Progent's billing model for online support is structured to get the most out of your IT service investment. Progent charges by the minute for telephone-based consulting, so you are charged only for the support that you actually get. Unlike typical remote service firms, Progent imposes no startup charge or minimum payments. Progent's per-minute granularity and clean model for billing eliminate scenarios where fast solutions somehow end up as big tabs. Progent's skill at disposing of technical issues efficiently translates into your business saving cash.
Progent's Remote Support Tools
Through years of experience, Progent has refined an array of customized tools and field-proven methodologies that promote the highest level of effectiveness for online technical support and repair for small and midsize business information systems. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity enables the engineers of Progent's Technical Response Center to communicate with your network without compromising corporate security.
Progent's sophisticated customer support database application keeps comprehensive histories describing the service that Progent's customers have received. Progent's staff consultants have the benefit of the specifics of all help rendered to each Progent customer by any engineer. This database of anomalies and fixes is organized as an easily searchable support database that allows Progent's online technical professionals to communicate their experiences with the whole team to make sure that the value of Progent's support improves over time. Progent's high-level certifications and working relationships with major technology companies including Cisco and Microsoft permit access to other massive support databases and permit quick access to manufacturers' in-house product engineers with the result that Progent's remote service experts are able to determine the best resolutions quickly.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Irvine or anywhere in California or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Emergency Support.
Phone-based Technical Support Services Available from Progent
Progent's online consulting experts offer advanced credentials in a comprehensive array of technologies. This breadth of technical skills allows Progent's consultants to handle virtually any emergency that may take place in a small company network. Certifications awarded to Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, CCDA and CCDP.
To help clients with multi-operating system networks, Progent also provides the services of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Phone-based support services available from Progent to clients in Irvine and anywhere in the state of California include:
Special Support Programs Available from Progent
UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services address a wide range of computer technology such as system architecture, email solutions, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server products for server hardware consolidation and simplified administration, and migration from legacy systems to the latest Microsoft Windows or Linux-based solutions. Progent's team-based methodology for resolving technical problems enables quick escalation, if necessary, to consultants with appropriate experience to handle challenging situations. This accelerates solutions of urgent problems, reduces lost productivity, and cuts service costs.
Progent's UNIX and Linux consultants can provide urgent phone-based help for resolving anomalies affecting UNIX/Linux networks powered by leading versions of UNIX including:
Major Linux variants for which Progent can provide expertise include:
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Contact a Cisco CCIE for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for network engineers, and validates a consultant's technical skills at the expert level. Cisco qualified CCIEs know how to handle even the most difficult challenges encountered in network design, installation, management, security, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing anomalies with IOS network management tools and developing workarounds or locating program patches. Cisco qualified CCIEs offer exceptional value because their broad expertise allows them to solve the most complex problems quickly. In typical instances, less qualified consultants can struggle for hours or days with the same tasks that a Cisco CCIE can resolve in a few minutes.
Few support providers make Cisco-qualified CCIEs accessible to support small and mid-size businesses. Progent offers fast telephone access to a Cisco authorized CCIE so your company can get urgent support for serious network infrastructure issues that are crippling business efficiency but are outside the comfort zone of your ordinary IT service providers. Progent's Cisco CCIE engineers can connect to your computer system via sophisticated on-line troubleshooting technology in order to provide quick, safe, and affordable analysis and remediation.
Progent's CCIEs can provide consulting for the entire range of Cisco's top-selling family of infrastructure products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
Certified Microsoft Windows Support
Progent's Microsoft-certified online support experts offer computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can assist you with a broad variety of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2013 development,
Skype for Business Server migration support, Lync Server integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a broad range of online PC desktop consulting and support services such as Windows 7 integration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining workstation deployment.
CISSP and ISSAP Qualified Network Security Experts
Progent's accredited CISSP and ISSAP security consultants can provide a variety of system protection services that can enhance the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or help you to recover quickly following a damaging breach. Security consulting services offered by Progent cover comprehensive network security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; fast recuperation from malicious assaults; installing firewalls; designing secure mechanisms for off-site and mobile connectivity; guarding your messaging system against spam and directory harvest attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote support services to help organizations of any size connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that combine local IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the services of seasoned online consulting experts for special IT projects that small companies frequently request. Progent's rates for longer-term development or consulting projects are set based on the level of expertise of the consultants assigned. Progent's background in these special areas of computer technology enables customers to complete major projects economically and on schedule. Progent's project-based remote engineering services include:
How Your Irvine Company Can Contact Progent's Remote Support Experts
Call Center Services
Progent's Call Center support alternatives for small companies with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Helpdesk consulting. Progent's Help Desk outsourcing support services are well suited for smaller companies who don't have the budget to support an in-house Help Desk but who require quick response from an effective Call Center with professional phone support as well as the in-depth expertise to escalate complex tasks to high-level engineers.
Progentís Virtual Help Desk Call Center is designed for larger businesses and serves as a seamless reinforcement of your current Call Center team. Progent's Virtual Help Desk Call Center can operate as an escalation option to resolve the most difficult technical challenges, or be ready in those situations when your regular service providers are overwhelmed.
Progent's Help Desk Call Center consulting services can aid you in creating an efficient new Help Desk or revamping your existing one, selecting or customizing Call Center software to address the particular demands of your business, or providing occasional phone support staff to work with your in-house Help Desk Call Center team during demanding events like software migrations, mass upgrades, or rolling out new applications.
Progent's Call Center team of seasoned network experts provides your clients in Irvine or anywhere in the state of California fast communication with an effective technical support resource with substantial background providing telephone-based support and remote troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk perception as a solid contributor to company success, and Progent's aim is to fix rather than merely track network problems.
Business Applications Support: Education, Customization, and Troubleshooting
Progent's Applications Consulting Team offers online professional engineering expertise and training in special application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and MS Excel. To read more on Progent's consulting, programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Progent's Apple Mac consultants can promote the imaginative facets of Apple Mac systems by delivering remote help services and training in imaging, audio, and motion video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common procedures like capturing or digitizing audio or video or establishing an audio/video post production facility.
Online Network and Server Monitoring Services
Progent offers companies in Irvine, or anywhere in the state of California, online computer system monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so that your computer support is proactive and automated. By anticipating potential trouble spots before they cause crashes, remote monitoring can ward off stressful and costly network failures. Progent can also use system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows systems, or systems that incorporate a mix of OS platforms.
To get in touch with Progent about emergency online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.