Immediate Remote Help for Irvine California Computer Networks
Immediate Online Support for Irvine SystemsFor companies in Irvine California, Progent offers online technical support for information systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-qualified security consultants to handle advanced security design and diagnostic jobs.

Progent's remote technical support engineers offer exceptional leverage because they possess the real-world background and have access to the advanced tools required to resolve most network issues rapidly. Efficient support reduces direct expenses because service calls accumulate minimal chargeable consulting minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization saves even more in incidental expenses by minimizing or avoiding network outages and related costs due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced remote technical support know-how is particularly valuable for organizations that rely on public clouds for critical infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be useful.

Progent's pricing policy for remote help is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you are invoiced just for the services that you receive. Unlike typical remote service organizations, Progent asks for no initialization fee or minimum fees. Progent's one-minute granularity and simple model for pricing avoid scenarios where quick repairs manage to turn into major bills. Progent's skill at dealing with technical issues quickly means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of customized tools and field-proven methodologies which allow the highest level of efficiency for online help and repair for IT networks of any size. Progent offers safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the consultants of Progent's remote service group to interface to your company's network without breaching network security.

Progent's powerful service database application keeps extensive documentation for the support that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the history of support provided to every customer by every engineer. This archive of anomalies and fixes is organized as a readily retrievable proprietary knowledge base that allows Progent's remote technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's advanced certifications and working relationships with important technology companies such as Cisco and Microsoft open up other extensive support knowledge bases and permit quick response from vendors' in-house support staff so Progent's online service specialists can come up with the best resolutions quickly.

Online technical support services offered by Progent to clients in Irvine California include:

ProSight Fixed-price IT Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to utilize the same advanced IT solutions deployed by many of the world's leading corporations. The ProSight series of outsourced network management services addresses all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis technology to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service. ProSight DPS services manage and track your data backup processes and enable transparent backup and fast restoration of vital files/folders, apps, system images, plus virtual machines. ProSight DPS helps you protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or software glitches. Managed services in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed services are best suited for your network.

  • Patch Management: Patch Management Services
    Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. Besides maximizing the security and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on line-of-business projects and activities that deliver the highest business value from your information network. Read more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are requested to confirm your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. To find out more about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time and in-depth reporting utilities created to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as spotty support follow-through or machines with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, better compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current cybersecurity posture and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting experts for contract IT programs. Progent's rates for ongoing development or consulting projects are determined according to the qualifications of the consultants involved. Progent's background in these important areas of information technology enables clients to execute critical initiatives economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Services
    Progent's Call Center support alternatives for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk sharing service is a collaborative support solution based on the leading professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of veteran network consultants provides your computer users in Irvine California fast assistance from a large technical support resource with years of background offering telephone-based support and online diagnostics for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Call Center the reputation as a significant enabler of business performance, and Progent's target is to fix and not just track technical problems.

  • Business Applications Services: Training, Programming, and Integration
    Progent's Applications Experts staff provides phone-based and in-depth consulting expertise and education in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and education for familiar Microsoft business applications including Microsoft CRM, Project, Office Word, and Office Excel. To find out additional information on Progent's expertise, custom development, and training offerings, see Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts offer world-class remote and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of Microsoft System Center2, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Irvine California online IT infrastructure monitoring and reporting by providing System Center Operations Manager expertise. Progent can configure SCOM to fit your environment so your computer support is proactive and automated. By detecting looming trouble spots before they evolve into full-scale emergencies, system monitoring can minimize disruptive and expensive information system crises. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or environments based on a variety of OS platforms.
How Your Irvine Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency remote expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Remote Help, call 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Irvine California, Progent's phone-based computer support specialists are ready to deliver effective and affordable IT support the moment your organization requires it. More than 20 years of providing remote technical assistance has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to develop high-end troubleshooting capability and to refine online connectivity technology to solve computer problems rapidly while eliminating the expense and lost productivity associated with on-premises service visits.

Even if your Irvine business has a local independent support technician or employs a full time organization that know how to handle ordinary network problems, Progent's Microsoft certified consultants can offer a convenient and transparent remote expansion of your local resources for situations when your regular IT support personnel either lack the time or the knowledge to deal with sudden system emergencies or especially tough integration projects.

Features of Progent's Online Computer Support for Irvine California
Progent's phone help, Internet-based troubleshooting, network security expertise, and system administration services give offices in Irvine California the greatest leverage for your IT budget. Whether you require one-time telephone support and remote network repair or full-time Help Desk support and system management, Progent's professionals can deliver your organization enterprise-level IT support while allowing you to eliminate the cost and administration overhead of carrying a full-service internal IT organization. Key features of Progent's online help services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of technical background, fine tuned remote support software, and understanding of corporate IT enable offices to escape the pitfalls associated with exclusive dependence on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does Our Company Begin Receiving Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.

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    Progent's Cisco-Certified technology experts offer experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has delivered integration, customization, education, and debugging since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, test, and carry out a cost-effective migration from a a legacy version to the newest edition of Dynamics GP.

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    Progent's Technical Response Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and online secure network connection to troubleshoot and resolve network problems quickly and affordably. The breadth of technical expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the toughest problems to qualified specialists as needed.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoints scanners, infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as sensors and robotics.

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    Progent offers cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.

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    Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce hardware expense and administrative hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.

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    Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete array of manageable protection products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate objectives.

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    Progent's Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

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    Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the best professional talent for you to operate with, providing a state-of-the-art system architecture, running custom application utilities to enable the maximum level of support, and by streamlining our business structures for attracting and retaining customers.

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    Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for optimal performance with virtual server technology, help you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, design and test business continuity processes that optimize network availability, and provide continuing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk services.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    E-Mail Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and virus defense aggregation program. Progent's certified e-mail protection professionals can help you develop an email protection strategy that features spam filtering and virus defense technologies and processes.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.

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    Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 available from Progent include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

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    Progent's team of application experts offer advanced support, custom programming, integration assistance, and online classes for leading business applications covering key areas including ERP, financials, management analytics, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting services remotely, Progent can help clients throughout the United States to eliminate the lost productivity and expense associated with travel and on-premises activity without compromising the effectiveness of consulting services.

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    Progent in the News is hosted by cybersecurity expert Darrin Johnson.

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    SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, reducing the difficulty of creating, deploying, administering, and using company information and analytical applications in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent believes that a well architected and executed information system is a pivotal piece for accelerating a firm's success, and Progent applies this belief in our corporate network infrastructure. Progent has created a fault-tolerant virtual office infrastructure that enables our staff engineers and certified contractors to deliver rapid and effective service, cooperate easily on sophisticated jobs, and experience career and private growth from acting as a member of an exciting business culture of self motivation and freedom.

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    Progent can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your business to upgrade from a legacy version of SCVMM or from another management system, and Progent can assist you to optimize and repair your current SCVMM environment to make sure you realize the highest possible business value.

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    Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Microsoft Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and offers a centrally managed web gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can assist your company to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by increasing your productivity, lowering the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.

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    Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security environment that extends across your data center and cloud resources and guards any user at any location with any device.

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    Progent's Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

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    Progent's Microsoft-Premier SQL Server consultants offer a range of services to help small businesses to plan, deploy, administer, and troubleshoot SQL Server 2008 systems in order to receive the maximum competitive benefit from this state-of-the-art relational database technology. In addition, Progent can provide assistance with system architecture, enterprise-wide security, and application development to increase the strategic benefit of your SQL Server 2008 investment.

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    Colocation data centers allow businesses to share enterprise-class data centers for housing network equipment that supports critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program such as choosing and moving to a colo site, creating network topology, specifying hardware, on-site and on-line troubleshooting, establishing offsite network management, and education your support staff.

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    Progent's ProSight family of managed services are geared to offer organizations who maintain small in-house IT support teams with low-cost access to world-class management tools and technical expertise. Benefits of the ProSight catalog of managed services include flat-rate network management expenses, automation of routine management tasks, continual adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, close fit between information technology with business objectives, guidance from seasoned network experts, and allowing management to concentrate on business instead of ever-changing computer technology.

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    Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.

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    Stealth penetration checking is a key component of any overall network security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether current security defense tools such as intrusion incident alerts and event log monitoring are properly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to the latest strains of ransomware.

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    Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other personal devices.

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    Progent offers the support of a certified consultant with expertise integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers able to assist companies of any size to create and troubleshoot a network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.

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