Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for achieving mobile access to email, calendars, web-based programs, and other critical business information. Progent offers Irving, Texas businesses support from BlackBerry-qualified experts who can help organizations to maintain existing BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has grown more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Integration Support for BlackBerry Enterprise Server
RIM's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad selection of critical administrative tasks that span from smartphone deployment and updates to mobile security and high availability.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control client configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-qualified consultants can also help your company to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and support BlackBerry's high-availability architecture based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Automatically track and report on the overall health of your system

Progent's Online BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Irving, Texas who need fast and affordable help from a qualified RIM BlackBerry support expert, Progent provides efficient remote assistance from a seasoned support team who have provided IT solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional support in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition help you to resolve a broad array of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-qualified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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