Greater Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Dallas Metro Area.
Progent locations in the Greater Dallas Metro Area
||5080 Spectrum Drive
Addison, Texas, 75001
|Sales Phone: 469-317-9411
Link: Addison, TX Network Support Services
||1333 W McDermott Dr
Allen, Texas, 75013
|Sales Phone: 469-342-0443
Link: Allen, TX Network Support Services
||3710 Rawlins St
Dallas, Texas, 75219
|Sales Phone: 214-446-3777
Link: Dallas, TX Network Support Services
|Fort Worth, TX
||420 Throckmorton Street
Fort Worth, Texas, 76102
|Sales Phone: 682-499-9550
Link: Fort Worth, TX Network Support Services
||5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
|Sales Phone: 469-565-9652
Link: Irving, TX Network Support Services
||5700 Granite Pkwy
Plano, Texas, 75024
|Sales Phone: 469-929-2939
Link: Plano, TX Network Support Services
||550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
|Sales Phone: 817-756-6968
Link: Southlake, TX Network Support Services
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular products for achieving mobile access to messaging, scheduling, web applications, and other vital business information. Progent offers Irving, Texas businesses the expertise of BlackBerry-qualified consultants who can help companies to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an economical solution for integrating BlackBerry products productively into their business information network.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.
Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, Domino, or Groupwise clients to send and receive emails that are encrypted in wireless transit to ensure optimum security. BES Server also streamlines a broad selection of key management jobs that span from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-qualified consultants can show you how to use RIM BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage user configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-qualified engineers can also help you to utilize BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant architecture using VMware
- Install BlackBerry smartphones wirelessly
- Set custom management roles
- Automatically track and analyze the integrity of your system
How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web access, mobile connections, IM, PC software installation, and Desktop Redirector.
As a leader in delivering countrywide remote help for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs low and, by dealing with issues promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Professional
If you wish to ask Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.