Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web programs, and other vital business information. Progent offers Irving, Texas companies the expertise of BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support model, provides small businesses an economical solution for incorporating BlackBerry products productively into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
817-751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
469-649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs such a schedules, address books, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server integration with Exchange Server, users with BlackBerry handsets can have effortless connectivity with Exchange messages and to IM-capable applications via Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified engineers can assist you to design, deploy, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small business IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support costs low and, by dealing with issues promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as resolving enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist your company to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent offers the support of a certified VMware VCDX consultant to help you design, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.

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    Progent's temporary staff augmentation services enable organizations to respond to sudden increases in demand for IT professionals without incurring the expense and hassle that come with identifying and hiring reliable technical help and without increasing your permanent head count.

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    Progent can assist small and mid-size organizations to set up and debug conferencing platforms to allow their remote workforce to communicate efficiently with teammates and customers.

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    Progent's experts can provide Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.

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    Progent's Microsoft Premier engineers offer world-class support for major implementations of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange Server 2007 rollouts or upgrades and can provide local personnel to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's consultants.

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    Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify system management, offer tech support and repair, and strengthen security. Progent can also help you create, rationalize, and execute a strategy to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.

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    Progent's ProSight portfolio of managed IT services are geared to provide businesses who have small in-house IT support staffs with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include predictable network management costs, automation of routine administrative tasks, ongoing absorption of the latest technology, graceful transition from older systems to modern solutions, close alignment of computer technology with strategic objectives, access to seasoned network consultants, and freeing up management to focus on business issues rather than fast-evolving network technology.

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    Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test programs and migration strategies, install Windows Server 2008 with your network infrastructure and workload, train your support staff how to run new management utilities, and deliver continuing consulting and support via low-cost alternatives including Help Desk Call Center service and remote technical support.

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    Progent offers rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your network using advanced remote support utilities to deliver quick and economical analysis and repair of urgent network problems.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless professionals who can assist you to assess the value of UniFi technology for your environment and help you to plan, install, administer, and troubleshoot your UniFi ecosystem.

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    Progent's Linux consulting experts provide small companies and developers support for managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Cisco CCIE-certified SIP integration consultants can assist your business to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or onsite expertise to assist companies to move smoothly to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

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    Progent's certified SQL Server developers and database administrators can provide remote expertise to assist organizations of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any phase of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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  • Consulting Services Data Protection Manager 2016 Security
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    System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

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