Consulting Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent access to messaging, calendars, web applications, and other critical business information. Progent can provide Irving, Texas companies the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry wireless handsets, providing a centralized solution for controlling key jobs like device deployment, updates, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Integration Support

BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to meet the specific requirements of your network. Progent's BlackBerry certified engineers can assist you to choose powerful security features and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Disable a smartphone
  • Wipe data from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent mobile users from loading or executing unsecure or unauthorized code. Progent can help you to choose blocking processes such as:

  • List exactly which applications are allowed on the device
  • Prevent external programs from allocating persistent storage on the BlackBerry device
  • Select which resources external applications can use on the device
  • Limit the kinds of access third-party programs running on the BlackBerry device can initialize
  • Block all external programs from being installed or run on the BlackBerry device

Professional BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver expert technical help to businesses in the Irving area or anywhere in Texas. Progent's experienced online consulting experts have helped IT organizations resolve network problems and cut IT service costs in each state in the United States and built a substantial following of loyal customers. (See Progent's client testimonials.)

Progent offers online help for a broad selection of issues related to BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management model and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry expert can help your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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