Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for achieving mobile connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Irving, Texas companies the services of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001		 Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013		 Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219		 Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102		 Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039		 Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024		 Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092		 Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry devices, offering a single platform for handling key tasks such as device deployment, updates, and retirement and providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Troubleshooting Support

BES Server features a variety of security options starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in selecting levels of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security features include:

  • Disable a device
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also provides versatility in selecting how to prevent BlackBerry users from loading or running unsecure or prohibited programs. Progent can help you to choose blocking techniques like:

  • List exactly what applications are allowed on the device
  • Block external applications from using persistent memory on the BlackBerry smartphone
  • Select what resources external software can use on the BlackBerry device
  • Limit the types of connections external programs running on the smartphone can initialize
  • Prevent all third-party programs from being installed or run on the smartphone

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which management model and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, server hardware and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
To ask Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.