Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Irving, Texas companies support from BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Technical Support for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of key administrative tasks ranging from smartphone deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry device software wirelessly
- Control client configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Set up and manage BES Server's high-availability architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Monitor and report on the integrity of your system
Expert BlackBerry Consulting Support Available Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert technical help to companies in the Irving region or throughout Texas. Progent's seasoned online technical support experts have helped businesses solve computer issues and reduce IT service costs in every state in the United States and built a substantial base of loyal clients. (See Progent's client testimonials.)
Progent can provide remote consulting support for a broad array of technologies associated with RIM BlackBerry products including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by solving problems promptly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and hardware products meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry consultant can help you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.