Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other vital business information. Progent offers Irving, Texas companies support from BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and support of BlackBerry technology has grown more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's efficient remote support model, gives small businesses a budget-friendly solution for incorporating BlackBerry products productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and control BlackBerry smartphones across your company, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000e
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services


Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also streamlines a broad variety of critical administrative tasks ranging from smartphone configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client settings with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability architecture based on VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the integrity of your BlackBerry system

Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For companies in Irving, Texas who want quick and affordable help from a certified BlackBerry consultant, Progent provides effective online assistance from a veteran support team who have provided network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers fix problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer expert support in fields including resolving synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by handling issues promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.