Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular products for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Irving, Texas companies support from BlackBerry-certified experts who can help companies to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations of any size, successful integration and support of BlackBerry solutions has grown more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical solution for integrating BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001		 Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013		 Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219		 Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102		 Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039		 Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024		 Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092		 Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Integration Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange, Domino, or Groupwise clients to send and receive messages that are encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a wide variety of crucial administrative tasks ranging from smartphone configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client settings with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture using VMware
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Monitor and analyze the integrity of your BlackBerry system

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
In order to contact Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.