Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular products for achieving mobile connectivity to email, calendars, web applications, and other vital business data. Progent offers Irving, Texas companies support from BlackBerry-premier professionals who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry devices, offering a single solution for handling critical jobs such as device deployment, updates, and deactivation and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server features a wealth of data protection options starting with advanced encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in adjusting levels of protection to meet the special requirements of your company's network. Progent's BlackBerry authorized consultants can assist your company to choose advanced security features and enable them wirelessly. Samples of these over-the-air selectable security features include:

  • Lock down a device
  • Wipe data from a missing device
  • Disable Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to keep BlackBerry users from installing or executing unsecure or prohibited applications. Progent can help you to choose blocking processes like:

  • Specify precisely what applications are permitted on the device
  • Block external programs from using persistent storage on the BlackBerry smartphone
  • Select which resources external applications can access on the BlackBerry device
  • Limit the kinds of access external applications running on the device can initialize
  • Prevent all external applications from being loaded or run on the smartphone

Expert BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Irving region or throughout Texas. Progent's seasoned online consulting experts have helped IT organizations resolve network problems and cut support costs in every state in the United States and built a large base of loyal customers. (See Progent's customer testimonials.)

Progent offers online help for a broad array of technologies related to BlackBerry products including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements analysis, system architecture, roll-out strategy and implementation, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, help your organization to determine which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to ask Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.

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    Progentís Cisco-Certified network consultants provide professional PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progentís Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    For help creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís expert team of program developers, relational database designers, and project managers can help ensure you get the project done on schedule and within budget. Progent's experienced software developers can provide affordable and expert remote help for projects as simple as writing Vidual Basic scripts for Excel or as challenging as developing line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

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    Progent believes that a well architected and implemented information system can be a pivotal factor for accelerating a firm's success, and Progent follows this belief in our corporate network environment. Progent has built a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver fast and efficient support, collaborate closely on sophisticated jobs, and experience career and personal growth by being part of a dynamic business ethos of self motivation and freedom.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable and more secure Active Directory environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with government and industry security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime.

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