Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Irving company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers services that go from on demand guidance for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Irving, Texas organizations to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

Cybersecurity for Teleworkers
Telecommuters often run their own equipment and work in an unsecured area. This worsens their exposure to cyber threats and demands judicious deployment of security appliances, remote monitoring, and the creation of policies based on best practices. Progent's veteran team of certified cybersecurity experts can assist your company to plan, deploy and manage a compliant cybersecurity environment that protects critical data in IT networks that include teleworkers.

  • Firewalls allow you to build a network environment that can be safely accessed by on-premises users as well as by at-home workers, mobile users, vendors, clients, and the public. Modern firewall appliances allow you to configure and control different permissions to different groups of users and to scale your network and adjust your security as your business evolves and as network attacks become increasingly complex. Progent supports both current and legacy firewall appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, go to firewall support expertise.
  • Online Endpoint Security Monitoring makes it easy to watch over the various devices used by an at-home workforce and either reject or identify and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint device, watching all activity and using state-of-the-art machine learning to identify new attacks on arrival. When an attack is spotted, ProSight ASM immediately isolates the impacted device from the network to contain the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even when they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your network to all classes of outside and local security attacks for an environment that includes teleworkers. Progent can deploy online, automated security inventory scanning for quickly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with advanced certifications including CISA, CISSP, and GIAC, can assist your business to evaluate your procedures and governance policies and review your network architecture to enable you to implement top-level security for your at-home workers.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Irving, Texas organization, call 1-800-993-9400 or refer to Contact Progent.



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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft Certified network consulting experts. With Progent's affordably priced IT support packages, small and midsize businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and performance.

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    Progent's Microsoft-certified relational database consultants can provide small and midsize businesses online DBA and programming services for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and configuration, database architecture and programming, management services, replication and synchronization strategies, capacity planning, performance tuning, migration, security and compliance, backup/restore options, troubleshooting, and webinar training.

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    Progent's Microsoft-certified SQL Server developers and DBAs can provide remote consulting to help organizations of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide help with any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

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    The Helpdesk support model adopted by Progent offers small and midsize organizations an dependable alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple engineering groups, optional round-the-clock availability of emergency help, fast escalation to top-level engineers for handling even the most intractable problems, support consistency and reliability, quick follow through enforced by veteran IT service administrators, a choice of easy-to-use techniques for requesting support jobs, and excellent progress visibility enabled by ticket updates and accessible via a web-based portal.

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    Progent can assist small and mid-size companies to implement security defense systems and provide response expertise to support a remote workforce.

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    Progent has a long background providing a full-spectrum of online network support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert remote IT support and has provided IT solutions to organizations in all 50 states. Remote support saves travel costs and resolves problems more quickly than on-premises service calls.

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    DoubleTake/Carbonite Software offers a family of tools designed to deliver small and midsize businesses a variety of cost-effective solutions for replicating and recovering vital workloads including Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite products into small business IT networks to create an advanced level of fault tolerance and business continuity readiness at a budget-friendly price.

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    Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within office, hospitality, health-care or other venues where IT management wants user endpoints that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize numerous key pieces of your wireless infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer online and onsite support to help you build and manage a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

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    Progentís Microsoft-certified consultants can help you to update your servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit computing, plan an affordable upgrade strategy that minimizes business interruptions, and offer economical, expert remote help to aid your organization to install 64-bit operating systems and application programs on your existing hardware.

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    Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent can also help you to organize your source data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud, or hybrid environment to run Power BI.

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    Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and accessing company information and analytical applications on platforms ranging from handheld devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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