Irving Consulting
Supplemetary IT Staffing for IT Support Groups
Besides offering fast access to guidance from high-level IT professionals and subject matter experts to assist Irving, Texas companies to resolve discrete IT issues or strategic projects, Progent can provide short-term supplemental staffing to deliver more broadly defined services such as desktop help, IT management, and Help Desk response. On-demand staffing can help businesses to deal with planned or surprise surges in the need for IT personnel, which may be caused by scenarios such as company mergers, site relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also fill gaps resulting from the loss of in-house IT personnel due to scheduled vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Services Progent's temporary supplemental staffing services offer organizations the versatility to react to increases in requirements for network personnel without being saddled with the expense and hassle associated with vetting and hiring appropriate technical personnel and without the risk of increasing your in-house staff size.
Important aspects of Progent's temporary staff augmentation services include:
- Fast availability of reliable IT professionals
- Simple engagement, cessation, and re-engagement of services
- Transparent extension of your in-house IT team
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close relationship with a top-level, full-service resource for IT support
Progent's co-managed Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Call Center support transparently between their full-time network staff and Progent's nationwide pool of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution powered by the leading shared professional services (PSA) tool for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering remote and onsite network expertise for organizations of all sizes throughout the United States. Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Irving, Texas Businesses
Progent's veteran roster of certified consultants and technical experts can provide Irving, Texas companies a broad range of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- AD Design
- Office 365 Integration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Integration
- iPhone Support
- Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- WiFi Site Assessments
Contact Progent for Temporary Staffing Services for Irving, Texas Companies
To learn more details about Progent's short-term staffing services for Irving, Texas companies, call
An index of content::
24 Hour Small Office IT Consulting Small Business
Small Business Small Business IT Outsourcing Group
Progent is a leading innovator in affordably delivering world-class network help to small businesses. Progent's achievement in addressing the network service requirements of the chronically underserved small company sector is the cumulative result of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT support, injected unmatched professional expertise into the support system, and dramatically accelerated the solution process.
SharePoint Server 2016 Support and Setup
SharePoint Server 2007 Setup and Support
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a common spot for your employees or customers to connect to, organize, distribute and interact with relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
CCNP Expert Certified Meraki Switch Consultants
Support and Setup Meraki Switch Deployment
Cisco's Meraki line of access and aggregation switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to plan and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to ensure security, develop and test a disaster preparedness strategy, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Microsoft Exchange Server 2010 Upgrade Professionals
Exchange Server 2010 Upgrade Engineers
Progent offers comprehensive support for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project planning, specification of all new software licenses and hardware needed, suggested vendor sourcing, system verification at customer location or at Progent's testing facility, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and training for customer's IT group and users.
Live Communications Server 2007 Consultant Services
Microsoft LCS Server 2007 Computer Engineer
MS Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution featuring advanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, enhanced individual output, and better intellectual property protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and carry out a smooth upgrade that will add significant strategic value to your IT system
Microsoft Operations Manager Online Help
Microsoft Operations Manager Online Troubleshooting
Remote continuous monitoring, automated alerts, and actionable reports are vital to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical service packages created to help your company to detect and resolve a an array of IT network problems before they get big enough to disrupt productivity.
Immediate Online Help Company-wide Standards for Best Practices
Problem Escalation Through Teamwork Network Support Consultant
Progent’s team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry background, at the forefront of network support, executing a broad variety of technical projects for a large mix of customers. Every Progent consultant shares a proven set of personal best practices that are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class technical help, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual IT problems quickly.
SUS Services
SUS Consultants
Microsoft WSUS allows information technology managers to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Chief Information Officer Remote Consulting
On-site Technical Support CIO
Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate sensible technology to improve business operations so they align more closely with your corporate goals. Your company can create and implement a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.
Support Services Online Wireless Site Survey
Wireless Site Survey Online Technical Support
Progent’s Wireless Site Survey assists you to plan and install a WiFi LAN adapted to your facilities, providing you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
24/7 CRISC Certified Support and Integration
CRISC Certified IT Consultant
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to develop a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop system architecture that addresses reliability issues involving a wide array of infrastructure technologies and procedures.
Development Firms Power BI Connectors
Power BI Report Server Contract Development
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI environment. Progent's database experts can help you to prepare your source data for Power BI visualizations. Progent can show you how to build and manage a local, cloud, or hybrid environment to run Power BI.
Consultancy Microsoft Exchange Server Upgrade
Exchange Server 2010 Migration Services
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer quick return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your key communications platforms.
Technical Support Services Axapta
MRP Reporting
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your unique company needs. Progent’s Microsoft support experts offer experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration support for safe, corporate-wide information sharing as well as interfacing with CRM packages.
Specialist Wireless LAN Site Survey
24-7 Online Support Services Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a wireless LAN optimized for your environment, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.
Expert Microsoft Certified Data Protection Manager 2016 Troubleshooting Online Technical Support
Data Protection Manager 2016 and Exchange Engineer
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, manage, and repair a multi-site backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on time and within your budget.
64-bit Server Consultant Services
Top Rated 64-bit Upgrade Consultants
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to retain plus the new 64-bit editions of software you wish to run.
Specialist Exchange Server Migration
Consultancy Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying management, and consolidating your vital communications technologies.
Consultant NetApp SAN Fabric
NetApp MetroCluster Synchronous Replication Professionals
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.
24x7 Automated Server Monitoring Integration Services
Consultant Services ProSight Remote Desktop Management
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact productivity.
Troubleshooting Exchange 2007 Edge Server
Exchange 2007 Integration Support
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Amazon S3 backup Expert Development
24x7 Amazon Web Services hybrid cloud integration Programming Firm
Progent can provide cost-effective remote support to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers occasional support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
Microsoft Operations Manager Technical Support
Microsoft System Center Operations Manager Specialist
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Microsoft Exchange 2016 Upgrade Engineer
Microsoft Exchange 2016 Upgrade Planning Help and Support
Progent can help you in all phases of your upgrade to Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Engineer UNIX, Windows
UNIX with Windows Online Help
Progent can assist your company to design and execute an efficient transition from a UNIX-based information system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity disruption by designing an efficient migration plan that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing infrastructure, migration planning and validation, MS Exchange migration services, information and application software migration, and server and mass storage migration and economization.
Radvision Telepresence Specialists
Radvision Video Conferencing Consultants
Progent can provide the services of a certified engineer with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or maintain a video conferencing solution that preserves your investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants who can help companies of all sizes to create and troubleshoot a network that provides the performance, reliability, security, and expandability you need to support your video conferencing/telepresence environment.
UNIX Professionals
Solaris Consultant Services
If your company network combines Sun Solaris platforms with MS Windows, Progent can help you to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high availability, superior performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence support offerings include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and troubleshooting, in-person technical support, and Contact Center services.
Consult Microsoft Dynamics GP Upgrade
Microsoft Dynamics GP Update Planning Consultants
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, training, and troubleshooting since the platform's original release. Progent offers advanced expertise for updating out of date Dynamics GP deployments. Progent can assist you to plan, validate, and implement an efficient migration from a an outdated version of GP to the newest edition of Dynamics GP.
Cisco and Microsoft Firewall Configure GIAC Certified
Information Assurance Compliance Audit
GIAC was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed under GIAC certification including auditing infrastructure vulnerability, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Microsoft Windows 2003 Online Technical Support
24 Hour Microsoft Windows 2003 Network Consultant
Progent's Microsoft-certified Windows 2003 Server engineers offer network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and support services include system design, deployment, project management, on-site and off-site technical support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Locky ransomware protection and recovery Specialists
ransomware preparedness review Engineers
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to gather information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup system that minimizes your exposure to ransomware and aligns with your business requirements.
Consulting At Home Workers Endpoint Management
Technology Consulting At Home Workers Endpoint Management
Progent can assist small and mid-size businesses to implement unified remote endpoint management and monitoring tools for maintaining endpoints used by at-home workers.
