In addition to offering rapid access to top-tier network professionals and subject matter experts (SMEs) to assist Irving, Texas businesses with specific IT problems or longer-term initiatives, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance such as PC help, IT management, and Call Center services. Temporary staffing can help businesses to deal with anticipated or unexpected peaks in the need for network personnel, which may be caused by situations like company mergers, site relocation, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps resulting from the absence of in-house IT personnel due to scheduled vacations, health issues, termination, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services offer organizations the flexibility to react to increases in demand for network personnel without dealing with the costs and delays that come with identifying and recruiting professional technical help and without the burden of adding to your full-time head count.

Key features of Progent's short-term staffing services include:

  • Rapid access to reliable IT professionals
  • Simple engagement, termination, and resumption of services
  • Seamless augmentation of your full-time network support team
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a top-level, full-spectrum resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk service is a specialized flexible staff augmentation option that allows IT organizations to share the work of Call Center support transparently between their in-house network personnel and Progent's nationwide pool of IT support experts. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Call Center service is a collaborative support solution powered by the leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for organizations of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Irving, Texas Companies
Progent's seasoned roster of certified engineers can deliver Irving, Texas businesses a wide array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Irving, Texas Organizations
To learn more details about Progent's temporary staffing services for Irving, Texas companies, call 800-993-9400 or visit Contact Progent.