Fast and Affordable Remote Support for Irving Texas Networks
Immediate Remote Help for Irving SystemsFor companies located in Irving Texas, Progent offers online technical support for information systems based on Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have provided online support to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to solve challenging networking problems, as well as the services of CISSP-accredited cybersecurity consultants to handle high-level security design and diagnostic issues.

Progent's remote technical support engineers provide exceptional value due to the fact that they have the practical background and are equipped with the advanced tools necessary to resolve the majority of information system issues quickly. Efficient support reduces immediate costs because service calls use up minimal chargeable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your organization benefits even more with incidental expenses by minimizing or avoiding network outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online consulting expertise is particularly valuable in environments that depend on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your IT service dollar. Progent charges on a per-minute basis for phone assistance, so you are charged only for the support that you actually get. Unlike typical online service organizations, Progent requires no startup surcharge or minimum payments. Progent's one-minute granularity and clean model for billing avoid situations where fast repairs somehow end up as large tabs. Progent's penchant for solving technical issues efficiently means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined a set of customized technologies and proven methodologies that permit the highest level of efficiency for online help and repair for information systems of any size. Progent's Technical Response Center can connect to your company's network remotely without breaching corporate security.

Progent's powerful customer support database application stores comprehensive documentation describing all service that Progent's clients have been provided. Progent's staff engineers have the benefit of the records of assistance rendered to every Progent client by any Progent engineer. This database of anomalies and resolutions is organized as a quickly accessible internal knowledge base that allows Progent's online support experts to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves over time. Progent's advanced certifications and working associations with important industry leaders such as Cisco and Microsoft open up other vast support databases and permit fast access to manufacturers' in-house engineering staff with the result that Progent's remote consulting experts are able to arrive at optimal resolutions in the least time.

Remote technical services provided by Progent to businesses in Irving Texas include:

ProSight Subscription-based Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, subscription-based services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's leading corporations. The ProSight series of network monitoring and management services covers all critical areas of information technology such as email protection, security and compliance, automated backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based platform for managing your network, server, and desktop devices by offering tools for performing common time-consuming tasks. These can include health monitoring, update management, automated remediation, endpoint configuration, backup and recovery, A/V protection, secure remote access, standard and custom scripts, resource inventory, endpoint status reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it transmits an alarm to your specified IT staff and your assigned Progent consultant so potential issues can be fixed before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require important software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of in-depth reporting tools created to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like spotty support follow-up or endpoints with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore product vendors to produce ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service. ProSight DPS products automate and track your backup operations and allow non-disruptive backup and fast recovery of important files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss caused by equipment failures, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or software bugs. Managed backup services in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to verify your identity via a unit that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be used for this added means of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For more information about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Shared Support: Outsourced and Co-managed Help Desk Services
    Progent's Co-managed Service Desk provides a smooth extension of your in-house IT support group. Client interaction with the Service Desk, delivery of support services, problem escalation, trouble ticket creation and tracking, performance metrics, and management of the service database are cohesive regardless of whether incidents are resolved by your core network support group, by Progent, or both. Your business has complete flexibility to expand or reduce your share of technical support work as needed. Progent provides startup deployment and onboarding of the professional services PSA software as well as workflow documentation, testing and education. To learn more about ProSight Co-Managed Help Desk, go to ProSight Shared Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the complete malware attack progression including protection, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services free up time for your IT staff to concentrate on line-of-business projects and activities that deliver the highest business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with data security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup system that meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special information technology programs. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important fields of information technology enables customers to complete critical projects economically and on schedule. Progent's special online consulting solutions include:

  • Call Center Services
    Progent's Help Desk programs for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex problems.

    Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center team of experienced information technology experts offers your clients in Irving Texas rapid contact with an efficient support resource with substantial background delivering telephone-based support and remote troubleshooting for networks powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Call Center perception as a solid enabler of business efficiency, and Progent's goal is to solve instead of simply record technical problems.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group can supply online advanced engineering expertise and training in specific business application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, custom development, and education for Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and Microsoft 365 Excel. To read more information on Progent's consulting, customization, and education services, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center2, extend or optimize an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver companies in Irving Texas online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can customize Operations Manager to fit your environment so that your network support is proactive and automated. By spotting potential problems before they cause crashes, remote monitoring can minimize inconvenient and costly network crises. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or systems based on a combination of OS platforms.
How Your Irving Business Can Contact Progent's Online Support Professionals
To contact Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Online Support, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Irving Texas, Progent's phone-based network support specialists can provide expert and affordable IT help the instant your organization needs it. More than two decades of delivering remote technical assistance has led to Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting capability and to refine remote connectivity tools to repair computer problems quickly while eliminating the cost and lost time that comes with on-site support visits.

Even if your Irving organization works with a regular independent consultant or employs an in-house IT staff that know how to deal with ordinary computer issues, Progent's Microsoft and Cisco certified engineers are available to provide a convenient and transparent virtual expansion of your local resources for situations when your regular service personnel either lack the bandwidth or the knowledge to resolve sudden system emergencies or especially tough integration projects.

Benefits of Progent's IT Support for Offices in Irving Texas
Progent's remote technical help services enable your Irving organization to have the benefits of timely, world-class network support without the cost of maintaining an in-house IT staff. Your network will acquire added business worth by becoming more available, efficient, and secure. Benefits to your business include:

  • Convenient virtual expansion of your local support resources
    For most organizations in Irving Texas, local computer service resources, whether consisting of independent consultants or an internal maintenance staff, can deal with typical network problems. On the other hand, IT crises may spring up when your regular support personnel are too busy or absent, and some problems may involve IT products that is unfamiliar to your onsite support people. In these situations, Progent's online service professionals offer an easy, fast, and budget-friendly solution to augment your local help and to pass on useful knowledge to improve your ability to resolve future issues in-house.

  • Less Reliance on Freelance Consultants
    For network maintenance, smaller businesses often rely on individual freelance consultants. While independent consultants have smaller overhead than big consulting companies and can often charge marginally less, they are often stretched too thin, making it impossible to respond quickly to urgent situations. If an independent service provider is occupied with another client, sick, on a trip, or in class, the lack of fallback personnel may force your company to wait for assistance during an emergency. As your network expands, system downtime and problems with vital software become more expensive. The money you thought you were saving on an independent can be eaten up fast by lost productivity. Progent provides a ready source of backup service experts to insure your network stays up and running.

  • Build a Scalable Foundation for Seamless Growth
    Companies typically begin with an information architecture implemented on a modest budget. Without a robust framework, band-aid fixes often get thrown on top of an unstable foundation. As a network grows, reliability and scalability problems can hinder the productivity of the organization. These badly built environments need proper analysis, smart long-term planning, and wide IT knowledge to upgrade to a network architecture that can deliver the stable foundation to handle current business demands and ease future growth.

  • Interact with Solution Providers Instead of Product Sellers
    Smaller offices require guidance and technical education to navigate through an increasingly complex array of product alternatives available for accelerating business growth and enhancing productivity. They do not need a computer consultant who is attempting to earn a commission on a certain vendor's technology. Network support and product selling can lead to a situation where the recommended solution is designed around a profitable product rather than the genuine requirements of a business. Progent avoids these dilemmas by offering only services instead of products. This allows Progent to match IT expertise with the real needs of clients.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, range of IT knowledge, refined support software, and familiarity with corporate IT enable companies to escape the pitfalls of excessive reliance on smaller consulting firms, individual freelance consultants, or over-stretched in-house IT help.

Progent stands out by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the forefront of network service, executing a broad range of IT projects for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just expert technical skills, but also a consultant with field-tested methods for applying computer knowledge to fix actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online service and in-person help per minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no initialization fee and asks no retainer for services delivered during regular business hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Companies who work with trusted freelance service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and efficient.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support companies to provide round-the-clock network monitoring services powered by MS Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By uncovering potential issues before they result in lost productivity, system monitoring can save your information network from painful and expensive service losses.
How Does My Business Start Getting Remote Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.



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    Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of IT experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and implement a migration to the Flexential facility by providing services like designing solution configuration, recommending hardware, system configuration and validation, troubleshooting, setting up remote management, and educating your IT support team.

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    Small to mid-sized companies can now get all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft Premier network consulting experts. With Progent's economically priced network support packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business networks world-class availability, security, and performance.

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    Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent has the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Progent can help your organization in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.

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    Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network consultants can provide remote or onsite configuration and debugging services to assist your organization to design, implement, update, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, administer and troubleshoot firewall environments based on ASA 5500-X firewalls with Firepower Services.

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    Progent delivered a wireless networking environment that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better performance and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.

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    Progent provides businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select appropriate products from multiple suppliers to support your security objectives while sticking within your budget restraints.

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    Progent's Microsoft-Certified SQL engineers can provide a range of services to assist small companies to plan, implement, administer, and repair MS SQL 2008 systems so that they get the optimum business benefit from this state-of-the-art information management platform. Also, Progent offers assistance with network infrastructure, enterprise-wide protection, and software development to increase the strategic advantage of your SQL Server investment.

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    Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced remote IT support and has provided network solutions to organizations in every state. Remote support saves travel expenses and solves issues more quickly than on-premises service calls.

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    Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your business needs.

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    Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote connectivity, SSL VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the expertise to be your single resource for technical help, maintenance, training, and security expertise.

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    Progent's data center IT services are designed for businesses with equipment located at IDCs or data center colo hosting facilities and in need of on-demand on-premises help at the colocation facility plus remote help from Microsoft and Cisco Certified experts. Progent offers a full array of Internet Data Centers and IDC and colo consulting services such as system topology evaluation, Windows and Linux server installation and support, tech support for server and communications infrastructure, design and installation of fault tolerant systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server and storage cluster configurations.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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    Progent can assist you to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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    Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft ISA Server and provides a easily administered web gateway that acts as a one-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent offers the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid systems. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

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    With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain all the advantages of adding intelligence into their IT infrastructures. Cisco's switch technology allows you to enable features to make your IT network highly robust to handle time-critical needs, expandable to facilitate growth, safe enough to protect confidential data, and designed for differentiating and controlling all traffic to streamline system operations. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco switches that make sense for your company. Also, Progent's CISM certified security specialists can show you how to create a strategic protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

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