Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison, TX 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen, TX 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas, TX 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth, TX 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving, TX 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano, TX 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake, TX 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Fast and Affordable Remote Troubleshooting for Irving Computer Networks
Immediate Phone Help for Irving SystemsFor businesses located in Irving or anywhere in the state of Texas, Progent provides online support for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft qualified engineers have provided remote troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to handle complex networking issues, plus the assistance of CISSP-accredited cybersecurity experts to handle advanced security architecture and diagnostic jobs.

Progent's remote support engineers provide exceptional leverage because they have the practical background and have access to the sophisticated tools needed to resolve the majority of network problems quickly. This lowers immediate expenses because solutions accumulate fewer billable minutes. Remote help also eliminates the expense of sending a consultant to your office. Your company benefits additionally with indirect expenses by minimizing or eliminating system downtime and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's extensive remote technical support expertise is particularly valuable in environments that rely on public clouds for critical network infrastructure or applications like Azure, Amazon Web Service, or Exchange Online, where onsite IT support may not be useful.

Progent's billing model for remote help is structured to stretch your network support dollar. Progent bills by the minute for telephone-based consulting, so you are charged exclusively for the support that you receive. In contrast to many online support organizations, Progent asks for no startup surcharge or minimum payments. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where speedy. minor repairs somehow end up as large tabs. Progent's penchant for solving technical issues quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has fine tuned an arsenal of customized technologies and proven methodologies which allow the maximum degree of efficiency for remote engineering help and troubleshooting for information systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the staff of Progent's Technical Response Center to link to your company's environment without compromising network security.

Progent's sophisticated service database application includes comprehensive records describing all service that Progent's clients have received. Progent's staff consultants have access to the details of assistance delivered to every client by every Progent engineer. This archive of trouble tickets and solutions is structured as a conveniently retrievable internal database that permits Progent's online support engineers to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's high-level accreditations and working associations with important technology companies such as Cisco and Microsoft make available other vast technical support databases and permit priority access to manufacturers' internal engineering staff so Progent's online service specialists can arrive at optimal solutions in the least time.

Online support offered by Progent to businesses in Irving and anywhere in the state of Texas include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same best-of-breed technology used by many of the industry's top enterprises. Progent's ProSight suite of network management outsourcing services addresses all key aspects of information technology such as email content filtering, security and compliance, automated backup/recovery, infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and debug their connectivity appliances like switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup system that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the services of world-class remote consulting professionals for special IT projects. Billing charges for ongoing consulting projects are set according to the qualifications of the consultants involved. Progent's experience with these special areas of computer technology allows clients to execute major projects within budget and on time. Progent's project-based remote consulting services include:

  • Help Desk Expertise
    Progent's Help Desk support programs for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center outsourcing, virtual Helpdesk services, and Help Desk operations consulting. Progent's Help Desk outsourcing support services are well suited for organizations who lack the money or time to support an internal Help Desk Call Center but who want fast access to an effective Help Desk Call Center with professional telephone support as well as the expertise to escalate the most challenging problems to advanced consultants.

    Progentís Virtual Help Desk is designed for bigger companies and serves as a transparent reinforcement of your current Help Desk staff. Progent's Virtual Help Desk can act as a an escalation resource to handle complex technical challenges, or be available in overflow instances when your regular support engineers are swamped.

    Progent's Help Desk Call Center team of seasoned network professionals provides your clients in Irving or anywhere in the state of Texas immediate assistance from an effective network service resource with years of experience offering telephone-based consulting and online troubleshooting for networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to give the Help Desk the reputation as a major contributor to company success, and Progent's aim is to solve rather than merely track technical issues.

  • Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff provides online and in-depth consulting expertise and education in key application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting, custom development, and education for popular Microsoft business applications including CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information about Progent's consulting, custom development, and training offerings, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive integration of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Irving, or anywhere in the state of Texas, online IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so your network maintenance is proactive and automated. By spotting emerging issues before they grow into downtime, proactive monitoring can head off inconvenient and expensive service crises. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Windows networks, or systems that support a mix of platforms.
How Your Irving Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency online support with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For offices and startups in Irving or throughout the state of Texas, Progent's phone-based computer support specialists can deliver effective and affordable system help whenever your business has to have it. More than a decade of delivering remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine remote access tools to fix network problems quickly while avoiding the cost and lost productivity that comes with on-premises service visits.

Even if your Irving office deals with a regular freelance support technician or employs an in-house IT staff that can handle common network problems, Progentís Microsoft and Cisco certified consultants can still offer a convenient and transparent virtual extension of your local resources in cases when your regular IT support personnel either don't have the time or the knowledge to fix unexpected system emergencies or particularly tough integration projects.

Advantages of Progent's IT Support for Offices in Irving
Progent's remote network troubleshooting services enable your Irving company to enjoy the advantages of on-call, enterprise-level network support without the expense of maintaining an in-house IT staff. Your network will acquire added strategic worth by becoming more reliable, efficient, and protected. Benefits to your business include:

  • Seamless virtual extension of your on-site IT resources
    With most organizations in Irving or anywhere in Texas, nearby network service providers, whether represented by freelance consultants or an in-house maintenance staff, can resolve the majority of network issues. However, IT crises might occur when local support personnel are overstretched or unavailable, and some trouble may involve technology that is unfamiliar to your usual service technicians. In these cases, Progent's on-call service experts provide an easy, quick, and economical way to supplement your regular resources and to convey useful knowledge to increase your capability to handle downstream issues in-house.

  • Reduced Reliance on Individual Consultants
    For IT support, smaller companies commonly depend on independent freelance consultants. Although freelance service people have smaller internal costs than larger support firms and can often charge marginally less, they are sometimes overbooked, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another client, sick, on vacation, or in training, the lack of fallback personnel may require your company to wait for help during an emergency. As your company expands, network downtime and problems with critical software are more costly. The money you thought you were saving on an independent can be consumed quickly by lost productivity. Progent provides a ready source of reserve service expertise to make sure your network remains available.

  • Build a Solid Basis for Seamless Growth
    Companies typically begin with an IT system implemented on a shoestring budget. Lacking a strong infrastructure, band-aid repairs often get thrown on top of a weak foundation. When a company grows, reliability and scalability problems can impede the productivity of the organization. Such badly designed systems need careful assessment, intelligent strategic planning, and broad-based IT expertise to evolve to a system infrastructure that can deliver the solid foundation to meet vital business demands and simplify downstream expansion.

  • Work with Problem Solvers Rather Than Product Vendors
    Smaller businesses need guidance and technical education to negotiate an ever more complicated maze of technology alternatives capable of promoting business growth and enhancing productivity. They hardly need a network consultant who is attempting to sell a specific vendor's technology. IT consulting and product sales can result in a situation where the recommended solution is built around a predetermined technology instead of the genuine requirements of a client. Progent eliminates these dilemmas by selling just services rather than products. This enables Progent to match IT consulting with the real needs of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of IT background, refined remote support tools, and understanding of enterprise networking enable offices to escape the pitfalls of excessive dependence on smaller service organizations, individual freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

How Does Our Company Start Receiving Online Computer Support from Progent?
To initiate Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.














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Stealth intrusion checking is an important part of any overall network security strategy. Progentís security experts can perform extensive intrusion checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are properly configured and actively monitored.

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Progentís IT outsourcing packages offer affordable network support for small organizations. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system foundation for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

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Tandberg T3 Telepresence Consulting
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Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants able to assist businesses of any size to build and troubleshoot a communications network that provides the speed, dependability, security, and scalability required to accommodate your video conferencing/telepresence solution.

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Catalyst 2900 Switch Remote Consulting
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With Cisco Catalyst switches for small and mid-size companies, Cisco allows organizations to realize all the advantages of adding smart traffic control to their networks. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure sufficiently available to accommodate real-time needs, scalable to support future growth, secure enough to guard confidential information, and capable of differentiating and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Cisco switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a comprehensive security policy and set up Cisco Catalyst switches so they powerfully support your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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ProSight Virtual Hosting Consultancy
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Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence.

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Windows, Linux, UNIX, Solaris Remote Support
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If your company computer system mixes Linux platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows integration support services feature IT architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and Helpdesk outsourcing.

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Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with information security standards, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime.

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With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to gain all the advantages of bringing smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your IT network sufficiently robust to handle time-critical requirements, scalable to facilitate future growth, safe enough to guard confidential information, and designed for differentiating and controlling traffic flows to streamline system performance. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security consultants can show you how to develop a comprehensive protection plan and configure Cisco switches so they powerfully support your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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Ubiquiti UniFi Controller management Consultancy
Ubiquiti WiFi Consulting Services in Berkeley, CA

Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can assist your organization to assess the value of UniFi technology for your environment and assist you to plan, install, manage, and troubleshoot your UniFi ecosystem.

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Progent's business climate will make you a better professional by enhancing your information technology skills and increasing the loyalty of your customers. Progent makes good on this promise by attracting the top professional talent for you to work with, offering a state-of-the-art system architecture, using specialized application tools to deliver the maximum quality of support, and by streamlining our business models for finding and keeping clients.

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Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and expandability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization architectures that enable small businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.

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Progent's Mac networking engineers can help you with a broad range of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of planning, integrating, and supporting a system infrastructure that is robust, safe, productive and aligned with your corporate goals. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.

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Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can help you plan, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.

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Office 365 is Microsoft's growing suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles targeted at markets ranging from students and households to enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud resources.

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Progent's pricing model is to charge for remote service and on-site help by the minute. As a result, you owe only for delivered services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for support services delivered during regular business hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for quick repairs so you will not be tempted to permit less critical problems to stay unaddressed.

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Outsourced Programming for Project Excel Services
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Progent's Microsoft-certified engineers can provide advanced expertise in implementing, operating and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of cost-effective remote consulting services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system design, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.

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ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they can impact productivity.

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Progent's Meraki wireless access point experts offer online and on-premises support services to assist businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device.

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Progent can help you to utilize Cisco's infrastructure technology to build a solid foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.

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Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization platforms that allow small businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unmatched degree of vendor independence.

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Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent can provide several RMM solutions delivered as low-cost service packages created to assist you to detect and resolve a most network problems before they get big enough to disrupt productivity.

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Essentials for Hyper-V Specialists
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Progent's Citrix consultants can assist your organization to evaluate the potential business value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and streamlining management tasks.

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SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services such as planning, configuration, management, remediation, and application development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and network architects can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

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Progent's UNIX platform support services provide small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Microsoft Dynamics Programming Company
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Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming raw information into useful insights into your business.

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Progentís Disaster Recovery/Business Continuity specialists have extensive experience assisting small organizations to reduce network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore systems, and transparent system maintenance. Progentís business continuity consultants can assist your company to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery specialists can assist you to design, deploy, and support fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.

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Windows and Solaris Specialists
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If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISM-qualified consultants can assist your entire enterprise in a wide range of security topics such as security administration practices, security design and models, connection management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISM stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to offer world-class security management and consulting services.

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Postini Information Technology Consulting
Yonkers, New York Postini Consultants

E-Mail Guard is Progent's economical antispam and virus defense service that gives small companies world-class protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based antispam and virus defense services that stop email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server vendor, hardware technology, or geographic location.

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Progent provides the services of Microsoft and Cisco-qualified network consulting experts to show customers affordable ways to help companies optimize the value of Microsoft and Cisco technology. For environments that span from small offices to large enterprises, Progent's expert engineers can help you enhance your network's e-mail architecture, security, reliability, throughput, and system administration.

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ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.

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Cisco's security and remote access solutions for small to medium sized businesses offer a full range of easy-to-administer protection hardware and software to let you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate objectives.

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Progent's Virtual Help Desk Call Center support services are an integrated extension of your in-house IT support organization. This can include high-end call center features such as a dedicated phone number with custom greeting. Progent can also send calls automatically to staff members who are specially provisioned and trained to handle your needs. In addition, Progent's Help Desk Call Center staff can manage trouble tickets with any client trouble ticket software for smooth integration with your in-house network services group. Advantages of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft and Cisco Helpdesk expertise the moment you call, transparent extension of your in-house support staff, front-line support for critical client issues, and by-the-minute billing.

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Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

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For replies to frequent questions about being a consultant at Progent, refer to Employment at Progent Frequently Asked Questions.

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Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information concerning your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup environment that minimizes your exposure to ransomware and meets your company's requirements.

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Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services including planning, deployment, administration, troubleshooting, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application programmer and can assist businesses of any size to configure and support MySQL in a dependable IT environment that offers advanced performance, scalability, and protection. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

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The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth knowledge in planning and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progentís consulting services can help you with planning, installing, managing, and supporting Windows Server solutions that increase the productivity of your computer network. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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Progent offers clients the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their computer service professionals have formal training as well as extensive real-world experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials like the CCIE confers privileges for significantly superior vendor assistance than is offered to non-certified consultants, allowing Progent to offer clients a higher level of IT service. In other cases, recognized credentials such as CISSP or ISSEP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by using the services of recognized industry experts.

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Configuration Manager 2007 Consulting Services
SCCM 2007 Device Management Remote Consulting South San Francisco, CA

Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and boost worker output by making sure that critical applications stay current, tracking product licenses, and reporting usage profiles so you can make smart buying decisions. Once you are set to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth migration to SCCM 2012.

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Backup Engineer
BackupAssist Consultancy Columbus

Progent can provide economical remote support from consultants with expertise in a wide range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent offers consulting support for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help you to design, upgrade, or maintain data backup solutions for a range of architectures including local, edge to datacenter, cloud-based, or a mix.

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Microsoft Windows 7 Upgrade Consulting Firm
Windows 7 Security Support

Progent's Microsoft certified consultants can help you to pilot Windows 7 to verify application compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to evaluate the likely strategic benefits of moving to Windows 7. If you decide that Windows 7 fits your business, Progent can assist you to design and implement a smooth migration to Windows 7 from a your current version of Microsoft Windows.

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VPN Remote Consulting
VPN Configuration

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your growing business needs. Progentís Cisco-qualified network experts are familiar with Ciscoís complete family of products targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.

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Access Report Design Firms
Crystal Reports Coding Madison, Wisconsin

For custom application development, Progent can provide programming experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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To see replies to common enquiries about becoming a consultant at Progent, see Consulting at Progent FAQs.

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Les Kent has a 35-year history of successful technology integration, corporate administration, sales, and operations. He has shown a knack for creating elegant information technology solutions while working as a system designer, software developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major enterprises.

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System Center 2012 Specialist
Microsoft System Center 2012 R2 IT Services in Boston, MA

Progent has over 10 years of experience integrating, and supporting the key components that make up Microsoft System Center and can help your organization to plan, deploy, manage, and repair your System Center solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can assist you to migrate to the latest version of Microsoft System Center from a previous one or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.

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Exchange Hosting Professionals
Moraga, CA Microsoft Exchange Hosting Specialist

Progent's Exchange Server Hosting and Management Services provide a world-class data center that features redundant power and environmental control systems, round-the-clock staffed security and IT support center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized machines for high availability, easy scalability, and fast restoration. Progent's services feature complete incorporation with your business network, access to mobile computing devices, automated monitoring of efficiency and security, spam filtering, patch and service pack control, Helpdesk services, per-day data backup, and full messaging administration support.

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SharePoint Server 2013 Specialists Microsoft SharePoint Server 2013 Support Services
SQL Server Management Studio Support Outsourcing
SQL Server 2016 Enterprise Specialists St. Louis, Missouri

Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

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Small Business Computer Network Firms
Small Business IT Outsource

For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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SharePoint Server 2010 Online Technical Support
Windows SharePoint Services Technology Consulting Petaluma, CA

Progentís Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a central spot for your workers or customers to access, manage, share and manipulate relevant data, files, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge theyíve created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint.

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Online Technical Support for System Center 2016 and Hyper-V Integration
System Center 2016 and SQL Server Support and Help Florida

Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

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Professionals for Private Cloud Hosting for Virtual Data Centers
Consultant for ProSight Small Business Private Clouds

Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as lower capital expenditures, reductions in operational expense, improved executive focus, world-class security, greater fault tolerance, and regulatory compliance.

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Windows Server 2016 and SCOM Onsite Technical Support
Windows Server 2016 Multi-domain clusters Online Help

Progent's certified IT consultants can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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Online Help for Data Protection Manager 2016 and Azure Recovery Services
Data Protection Manager 2016 Backup and Restore Technology Consulting Wichita, Kansas

Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, manage, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to upgrade from an older release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.

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Microsoft SQL Server 2012 Technical Support Services
Remote Consulting

Progent offers the expertise of certified consultants and seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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64-bit Computing Consultant
Integration Support for 64-bit Server

Progentís Microsoft-qualified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit PC desktop computing, plan an efficient migration strategy that reduces business disruptions, and deliver economical, expert online help to aid you to install 64-bit PC desktop operating systems and application programs on your existing computers.

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On-site Technical Support for Microsoft Virtual Machines
Redwood City, California Virtual Server 2005 Consultant

Microsoft Virtual Server 2005, run on the Windows Server operating system and powered by software originally produced by Connectix, delivers the performance needed to accomplish hardware reduction, application upgrade, and server isolation projects through virtualization technology in an enterprise-ready computing network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can help your company to evaluate and integrate Microsoft Virtual Server 2005.

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Cisco Firewall Network Design and Consulting in El Dorado Hills, CA

Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software expertise.

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Progent's management team consists of seasoned professionals with years of background providing network consulting, troubleshooting, and long-term IT planning to organizations ranging in size from startups to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management team that can provide businesses with the top service value available anywhere.

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Hyper-V 2016 utilizes core technologies first designed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, train your IT management and support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.

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Progent offers a broad range of cost-effective services to help your company to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote technical support for single computers or notebooks or help you to plan and implement a company-wide rollout of new or updated operating system platforms and business applications. Progent can also supply engineers and technicians to assist you to plan for and implement a company relocation or merger organized to produce the least possible interruption to your productivity.

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Progentís Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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If your business network mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high availability, superior throughput, and strong security. Progent's UNIX and Microsoft Windows integration support services feature IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center support.

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ProSight Remote IT Management Services
Specialists for ProSight Remote Managed IT Services San Jose, California, Silicon Valley

Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain small in-house network support teams with low-cost access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, automation of routine administrative processes, continual absorption of the latest technology, graceful migration from legacy technology to current solutions, close alignment of information technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.

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Cisco VPN Specialists Birmingham, Alabama

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to evolve with your growing business needs. Progentís Cisco-qualified network experts are familiar with Ciscoís complete line of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.

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