Immediate Remote Troubleshooting for Irving Texas Information Networks
Urgent Phone Support for Irving NetworksFor businesses in Irving Texas, Progent offers remote support for computer systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-qualified engineers to handle challenging infrastructure issues, plus the services of CISA and CISSP-qualified security experts to handle advanced security design and diagnostic jobs.

Progent's online support engineers provide excellent leverage due to the fact that they have the practical experience and have access to the advanced technology necessary to solve the majority of information system issues quickly. Efficient support reduces immediate expenses because solutions require minimal chargeable minutes. Remote help also avoids the cost of sending an engineer to your office. Your organization benefits even more with incidental costs by reducing or eliminating system downtime and related losses stemming from business discontinuity, upset customers and vendors, idle employees, and distracted executives. Progent's advanced online technical support expertise is especially valuable for organizations that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing model for remote support is structured to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay just for the support that you receive. In contrast to many remote service organizations, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and simple model for pricing eliminate situations where speedy. minor fixes manage to turn into large tabs. Progent's skill at handling problems efficiently means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a set of optimized technologies and field-tested processes which allow the maximum level of effectiveness for online help and troubleshooting for computer networks of all sizes. Progent offers secure VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's remote service group to link to your system without compromising system security.

Progent's sophisticated customer support database system includes comprehensive documentation for the service that Progent's clients have received. Progent's authorized service personnel have access to the specifics of all help provided to each Progent client by every Progent engineer. This history of problems and fixes is stored as an easily searchable internal database that permits Progent's online technical professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's extensive list of certifications and close associations with key technology companies including Cisco and Microsoft make available additional vast technical support databases and permit priority access to vendors' in-house product engineers with the result that Progent's remote consulting specialists can determine the best resolutions promptly.

Online technical support services provided by Progent to businesses in Irving Texas include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate managed services designed to enable small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by some of the world's top enterprises. Progent's ProSight suite of IT management outsourcing services covers all key facets of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that meets your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special IT programs. Billing rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants involved. Progent's experience with these important areas of computer technology enables customers to execute critical projects economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Support
    Progent's Call Center programs for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, shared Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent’s Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution built around the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk team of seasoned network professionals offers your workers in Irving Texas fast access to an efficient technical support group with extensive experience offering telephone-based support and online repair service for networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk the reputation as a major driver of company efficiency, and Progent's intent is to fix and not just report IT issues.

  • Applications Services: Education, Development, and Integration
    Progent's Applications Experts Group offers online and in-depth engineering expertise and education in special business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more concerning Progent's expertise, custom programming, and training offerings, see Progent's Applications Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Irving Texas remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager to suit your environment so your computer maintenance is proactive and automated. By spotting possible trouble spots before they grow into full-scale emergencies, automated monitoring can minimize inconvenient and expensive information system crises. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or networks that support multiple platforms.
How Your Irving Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online support with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Irving Texas, Progent's online computer support engineers can deliver expert and affordable IT help whenever your organization needs it. More than 15 years of delivering remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online connectivity technology to repair computer problems quickly while avoiding the cost and lost productivity associated with on-premises service calls.

Even if your Irving business relies on a regular freelance support technician or employs an in-house organization that know how to handle common network problems, Progent’s Microsoft and Cisco certified engineers can provide a convenient and transparent virtual extension of your local resources for situations when your usual service personnel either don't have the availability or the experience to resolve sudden network crises or particularly tough integration projects.

Advantages of Progent's Network Help for Offices in Irving Texas
Progent's online network troubleshooting services enable your Irving business to enjoy the advantages of immediate, enterprise-grade IT support without the expense of managing an in-house IT organization. Your information system will derive greater strategic value by becoming increasingly available, efficient, and secure. Benefits to your company include:

  • Convenient remote extension of your on-site support resources
    For most offices in Irving Texas, local network support resources, whether consisting of outside consultants or an internal maintenance staff, can handle typical network issues. However, IT crises can spring up when your regular resources are too busy or absent, and some problems may involve technology that is beyond the scope of your onsite support personnel. In these instances, Progent's on-call service specialists give you an easy, quick, and budget-friendly solution to supplement your regular help and to convey useful knowledge to improve your ability to handle future issues locally.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller companies often depend on individual freelance consultants. While independent service people have less internal costs than larger consulting companies and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond quickly to crisis situations. If an independent service provider is busy with another client, sick, on vacation, or in class, the lack of backup help may require your business to go without assistance during an emergency. As your business grows, network downtime and trouble with vital applications become more costly. The money you thought you were saving on an independent can be eaten up fast by lost productivity. Progent provides a reliable source of backup support expertise to insure your IT system is always up and running.

  • Create a Scalable Basis for Smooth Growth
    Companies often begin with an information architecture implemented on a modest budget. Lacking a strong framework, slap-dash repairs can get thrown on top of a weak foundation. As a network grows, stability and scalability issues can impede the success of the organization. Such poorly built environments require careful analysis, intelligent long-term planning, and broad-based technical expertise to evolve to a system architecture that can offer the stable foundation to meet critical business requirements and simplify future expansion.

  • Work with Problem Solvers Rather Than Technology Resellers
    Smaller companies need advice and technical training to navigate through an ever more complex array of product alternatives available for promoting business growth and improving productivity. Businesses do not need a network engineer who is motivated to resell a specific vendor's products. IT consulting and product sales can result in a situation where the recommended solution is designed around a profitable technology rather than the true requirements of a client. Progent avoids these conflicts by offering only services instead of products. This allows Progent to align technical consulting with the real needs of customers.

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of technical background, fine tuned remote support tools, and understanding of corporate IT enable businesses to escape the limitations associated with exclusive dependence on smaller consulting firms, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does Our Company Begin Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



An index of content::

  • 24-7 Technical Support Organizations Progent Small Businesses Microsoft and Cisco Progent Startup Business Networking Support
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    • Small Office Network Consulting Organization
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    Progent's Microsoft and Cisco premier computer engineers can provide advanced support for a wide array of technologies and can deliver that expertise online nationwide or in person in major cities across the country and anywhere in California. Progent offers remote support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the support of CISA and CISM-qualified security consultants to handle complex security planning and problem solving. Progent has delivered remote network support to companies in every state in the United States.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting services are based on proven virtualization architectures that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    Colocation data centers make it possible for companies to share enterprise-class facilities for housing network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy such as selecting and moving to a colo facility, creating network architecture, defining hardware, on-premises and remote troubleshooting, setting up offsite system management, and training your IT staff.

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    • Exchange Server 2003 Technical Support Services
    Exchange 2003 Server Upgrade Troubleshooting

    Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.

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    • Solaris Specialist
    Solaris Services

    Progent's Solaris platform support experts provide small companies and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

  • BlackBerry BES Server Express Consultancy Biggest Consultant BlackBerry BES Server Express
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    • SCVMM 2012 Security and Compliance Support
    VMM and SQL Server Remote Technical Support

    Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to move from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.

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  • Certified Microsoft Partner Information Systems Firms Urgent Networking Company Microsoft Certified
  • Cisco ASA Configuration Technology Consulting Services ASA and PIX Firewall Online Consulting
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    • Emergency Cybersecurity Tech Services Juniper SSG350M Router
    Juniper SSG Series Firewall Security Consultancy

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

  • Cisco PIX Firewall Technology Consulting 24 Hour PIX Firewall Migration Network Consultants

    • After Hours Amazon EC2 security Integration Companies
    Coding Amazon AWS cloud services integration

    Progent can provide cost-effective online consulting to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

  • Citrix VHD desktops Technology Consulting Citrix XenDesktop Consultants
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  • Consultants Microsoft IM Infrastructure MS Office Communications Server 2007 Consult

    • Integration Support Automated Server Inventory
    Technology Consulting Automated Server Management

    ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your business.

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    • After Hours Cisco Virtual Private Network IT Consultant
    CCDP Certified VPN Online Support Services

    Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete family of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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    • Microsoft Expert Windows Server 2016 Fault Domains Setup and Support
    Remote Windows Server 2016 Disaster Recovery Consulting

    Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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    ProSight Phishing Protection Technology Professional

    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.

  • Emergency Microsoft Experts SQL Server 2014 Resource Governance Technical Consultant SQL Server 2014 In-memory ColumnStore Support and Setup
  • Emergency Offsite Employees Helpdesk Remote Consulting Work at Home Helpdesk On-site Support

    • SMS Migration Support and Help
    Remote Technical Support SMS 2003 Upgrade

    Progent’s Microsoft certified experts offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications rapidly and automatically to appropriate workers, reduce software expense and stay compliant by determining usage profiles, improve Windows protection by increasing your knowledge of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently utilizing the management functions built into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.

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    • ProSight DPS Cloud Backup Services Network Consultants
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    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data.

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    Progent offers Microsoft Windows Cluster Server support to help your business utilize zero-downtime clustered servers designed to provide 100% operation. Windows cluster servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t design high availability clustered server environments around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows experts ensure that your non-stop server clusters are configured to maximize the competitive advantage of your computer system.

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