Fast Remote Troubleshooting for Irving Texas Information Networks
Immediate Online Support for Irving SystemsFor businesses in Irving Texas, Progent offers remote technical support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered remote troubleshooting to businesses in every state in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle complex networking problems, plus the assistance of CISSP-qualified cybersecurity consultants to handle high-level security architecture and troubleshooting issues.

Progent's remote support engineers provide exceptional value due to the fact that they have the practical experience and have access to the advanced tools required to resolve the majority of information system issues quickly. This reduces immediate expenses because service calls accumulate minimal billable minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your company benefits additionally with indirect expenses by minimizing or avoiding system downtime and related losses resulting from business discontinuity, disgruntled clients, idle employees, and de-focused management. Progent's extensive remote technical support expertise is especially helpful for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's pricing policy for remote help is structured to leverage your IT service investment. Progent bills by the minute for telephone-based consulting, so you pay only for the support that you actually get. Unlike many remote support companies, Progent imposes no startup charge or minimum payments. Progent's per-minute granularity and simple model for pricing save you from situations where speedy. minor fixes somehow turn into major invoices. Progent's skill at handling technical issues efficiently means you saves money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an array of customized technologies and field-proven processes which ensure the maximum level of efficiency for remote consulting and troubleshooting for IT networks of all sizes. Progent provides protected VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the experts of Progent's remote service group to connect to your company's computer system without breaching network security.

Progent's powerful technical support reporting application keeps extensive records of the support that Progent's clients have received. Progent's staff engineers have access to the details of support delivered to each Progent customer by any consultant. This archive of trouble tickets and repairs is organized as a conveniently retrievable internal knowledge base that enables Progent's remote support engineers to share their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's extensive list of certifications and close relationships with important industry leaders such as Cisco and Microsoft open up other extensive support knowledge bases and permit fast response from manufacturers' in-house product engineers with the result that Progent's remote consulting experts are able to arrive at optimal solutions in the least time.

Remote technical services available from Progent to businesses in Irving Texas include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, flat-rate managed services intended to allow small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the industry's top enterprises. The ProSight series of network monitoring and management services addresses all key facets of information technology such as email protection, security and compliance, automated backup and disaster recovery, network infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your Progent consultant so that all looming issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's preparedness to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery system that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract information technology projects. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables clients to execute critical initiatives economically and on time. Progent's project-based online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk support programs for organizations with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, shared Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all facets of remote desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk consulting expertise can assist you in creating an effective new Call Center or enhancing your established one, selecting or enhancing Call Center software products to handle the special needs of your corporation, or adding occasional online staff to supplement your internal Help Desk team to deal with demanding scenarios such as software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of experienced network consultants gives your computer users in Irving Texas fast communication with an effective support group with substantial experience offering telephone-based support and remote troubleshooting for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Help Desk Call Center the reputation as a key contributor to business efficiency, and Progent's aim is to solve instead of simply track technical issues.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Consulting staff offers online and in-depth engineering support and education in special business application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read additional information on Progent's expertise, programming, and training services, visit Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Irving Texas online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM to accommodate your environment so that your IT support is proactive rather than reactive. By spotting looming problems before they evolve into crashes, automated monitoring can head off disruptive and costly service crises. Progent can also provide help with server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems that incorporate a mix of platforms.
How Your Irving Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency remote expertise with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For organizations and new businesses in Irving Texas, Progent's online computer support specialists can provide professional and affordable system support the instant your company has to have it. Long experience delivering remote repair services has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting skills and to fine tune remote access technology to fix computer problems quickly while avoiding the expense and lost time that comes with on-site support calls.

Even if your Irving organization has a regular freelance consultant or maintains an in-house IT staff that can handle typical computer problems, Progentís Microsoft certified engineers are available to offer an easy and seamless virtual expansion of your local resources for situations when your regular service personnel either don't have the bandwidth or the expertise to handle unexpected system crises or particularly tough integration projects.

Benefits of Progent's IT Support for Companies in Irving Texas
Progent's remote support services allow your Irving company to have the advantages of timely, enterprise-class IT support without the cost of managing a full-time IT organization. Your information system will acquire greater business worth by being increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless remote extension of your on-site support resources
    With most offices in Irving Texas, local computer support providers, whether represented by independent consultants or an internal IT staff, can deal with the majority of network problems. However, serious problems may strike when local support personnel are too busy or absent, and some problems may involve technology that is unfamiliar to your usual service personnel. In these situations, Progent's on-call support experts provide a convenient, fast, and budget-friendly solution to supplement your regular resources and to transfer useful knowledge to improve your capability to deal with future issues locally.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller organizations commonly rely on independent freelance service providers. Although freelance service people have smaller internal costs than larger consulting firms and can often charge lower rates, they are occasionally overbooked, making it impossible to respond rapidly to crisis situations. If an independent consultant is occupied with another client, ill, on a trip, or in class, the absence of reserve personnel may require your company to go without assistance during an IT crisis. As your business expands, system downtime and problems with critical software become more expensive. The budget you thought you were saving on a freelancer can be eaten up quickly by reduced productivity. Progent provides an on-call source of backup support experts to make sure your network is always up and running.

  • Build a Solid Foundation for Smooth Growth
    Businesses typically begin with an IT system created on a modest budget. Lacking a proper infrastructure, slap-dash fixes can get thrown onto an unstable foundation. As a company grows, reliability and expandability issues can hinder the success of the business. These poorly built systems need proper analysis, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure that can deliver the solid foundation to handle vital business requirements and ease downstream growth.

  • Interact with Solution Providers Instead of Technology Vendors
    Smaller organizations require advice and technical training to negotiate an increasingly complex array of technology alternatives available for accelerating business growth and enhancing productivity. Businesses do not need a network consultant who is attempting to sell a specific vendor's products. Network consulting and product selling can result in a scenario where the recommended solution is designed around a profitable product instead of the genuine requirements of a business. Progent avoids these dilemmas by selling just services rather than products. This allows Progent to match IT expertise with the real needs of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, range of technical background, refined remote support tools, and understanding of corporate IT allow businesses to escape the limitations of exclusive dependence on smaller service firms, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by offering:

How Does My Business Begin Getting Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, go to Immediate Online Support.



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    Microsoft SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services that include system design, deployment, administration, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.

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    Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.

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    Progent offers cost-effective remote consulting to assist you to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that aligns with your computing model. Progent also offers online or on-premises training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the business value of your IT network.

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    Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a common spot for your employees or customers to connect to, manage, distribute and interact with relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve created in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Progent provides Windows 2003 Cluster Server support to help your organization utilize fault-tolerant clustered servers designed to provide 100% operation. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By assisting you t design fault-tolerant server clustering environments around Windows Server 2003 Cluster, Progentís Premier Windows professionals make sure that your zero-downtime clustered servers are configured to maximize the business advantage of your information system.

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    Progent's ProSight family of managed services are intended to provide businesses who have small internal IT support staffs with affordable access to enterprise-class management tools and technical experts. Advantages of the ProSight catalog of managed services include flat-rate IT maintenance expenses, smart automation of common management tasks, continual adoption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of computer technology with strategic goals, access to veteran network consultants, and allowing management to concentrate on business issues instead of fast-evolving network technology.

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    Progent has over 10 years of background configuring, and supporting the core platforms that make up Microsoft System Center and can assist you to design, deploy, manage, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist your organization to migrate to the latest version of System Center from an earlier one or from a third-party IT management platform to provide the benefits of best-in-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.

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    Progent's Microsoft-certified consultants can provide remote and onsite consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco UC. Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business solution that meets government and industry standards.

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  • Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions during his time as as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global enterprises.

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    Progent can provide comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site prep, project planning, cost estimates of all new software and hardware required, recommended sourcing, pilot testing at customer site or at Progent's test facility, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and webinar training for client's IT staff and users.

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    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business practices.

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    For businesses that have a mix of Mac and Windows computers, there exist two popular alternatives for using Windows-only applications on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Windows-based computer to run Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so that you are able to run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your business to manage these products for using Microsoft Windows applications on your Macs and can in addition assist your company to evaluate and install third-party products for Windows platform simulation.

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    Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing solution that improves network dependability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key business application servers supported within a safe and reliable facility on a high-performance, non-stop virtual machine configured and supported by Progent's network service professionals.

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    If you are an information technology engineer with technical support experience, joining Progent and helping our clients will expand your abilities through collaboration with our team of mutually supportive, high-output consultants. Progent's concentration on offering network expertise and computer help to small and midsize businesses will give you the opportunity to work closely with business leaders and contribute tangibly to the growth of dynamic organizations. In addition, Progent's virtual office environment offers the most advanced tools for remote support and wireless connectivity to help you to come up with speedy solutions when you troubleshoot mission-critical problems.

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    For assistance writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or the Web, Progentís expert team of programmers, relational database architects, and project managers can make sure you get the project completed on schedule and within your budget. Progent's seasoned application developers offer affordable and efficient online help for jobs as simple as writing VBA macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or Oracle.

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    Progent's network engineers can help you to streamline desktop software update deployment by delivering expertise with management platforms that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).

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