Fast Online Troubleshooting for Irving Texas Information Networks
Immediate Online Technical Support for Irving SystemsFor organizations located in Irving Texas, Progent offers online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered online support to businesses in every state in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to solve complex infrastructure problems, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to help with advanced security design and troubleshooting jobs.

Progent's remote support experts offer excellent leverage due to the fact that they possess the practical experience and have access to the advanced tools required to solve the majority of information system problems rapidly. This reduces immediate costs because service calls require fewer billable minutes. Online support also eliminates the cost of sending an engineer to your office. Your organization saves additionally in incidental costs by minimizing or avoiding network outages and related losses stemming from business disruption, upset clients, idle employees, and distracted management. Progent's advanced remote consulting expertise is particularly important for organizations that are dependent on public clouds for vital network infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's pricing model for remote support is structured to leverage your network support investment. Progent bills by the minute for phone consulting, so you owe just for the services that you actually get. In contrast to typical remote support companies, Progent asks for no startup charge or minimum fees. Progent's per-minute granularity and simple policy for pricing prevent scenarios where quick repairs manage to turn into major bills. Progent's penchant for handling problems quickly means your business saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has refined a collection of customized technologies and proven processes that ensure the highest degree of effectiveness for online technical support and repair for computer systems of all sizes. Progent's Technical Response Center can interface to your network remotely without violating corporate security.

Progent's proven technical support database application includes detailed records describing all service that Progent's customers have received. Progent's authorized consultants have access to the details of assistance provided to each customer by every consultant. This archive of trouble tickets and responses is organized as an easily accessible proprietary knowledge base that permits Progent's online support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's extensive list of accreditations and working relationships with important industry leaders including Cisco and Microsoft make available other massive technical knowledge bases and allow fast access to vendors' internal support staff with the result that Progent's online service experts are able to arrive at the best solutions promptly.

Remote technical support services available from Progent to clients in Irving Texas include:

ProSight Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based services intended to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the industry's top corporations. Progent's ProSight series of outsourced network management services addresses all key aspects of information technology including email content filtering, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so that any looming issues can be resolved before they have a chance to impact your network. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and debug their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating complex network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time reporting tools created to integrate with the top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup technology vendors to produce ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup operations and enable non-disruptive backup and rapid recovery of vital files, applications, images, plus VMs. ProSight DPS lets you avoid data loss resulting from hardware failures, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this added means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can register several verification devices. To learn more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Shared Call Desk: Outsourced and Shared IT Support Center Services
    Progent's Shared Help Desk Service provides a smooth supplement to your corporate network support group. End user access to the Help Desk, delivery of support, escalation, trouble ticket creation and updates, efficiency metrics, and management of the support database are cohesive whether issues are resolved by your core IT support organization, by Progent's team, or by a combination. Your business has unrestricted versatility to expand or reduce your share of support activity as required. Progent provides initial deployment and provisioning of the professional services PSA software as well as documentation, testing and education. For more information about ProSight Co-Managed Support, see ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior analysis technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the complete threat progression including protection, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management offer organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving IT network. In addition to optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on line-of-business initiatives and activities that derive the highest business value from your network. Read more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Advantages can include easier management, better compliance with government and industry security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's ability to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current cybersecurity posture and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup environment that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting professionals for special information technology projects. Progent's rates for ongoing consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these important fields of computer technology allows clients to complete major projects within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Call Center support programs for businesses with networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle challenging problems.

    Progent's Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk staff of experienced information technology experts provides your computer users in Irving Texas quick access to a dependable network service group with years of background providing telephone-based support and online troubleshooting for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's concentration is to earn the Help Desk the reputation as a solid contributor to business performance, and Progent's goal is to fix rather than just annotate IT problems.

  • Applications Services: Training, Custom Development, and Integration
    Progent's Applications Experts Team offers online advanced consulting support and education in special business application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver expertise, custom development, and education for Microsoft business applications including CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more concerning Progent's expertise, programming, and training offerings, refer to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center2, extend or tune your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Irving Texas online IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can adapt Operations Manager to fit your environment so that your computer maintenance is proactive and automated. By detecting possible problems before they grow into crashes, system monitoring can ward off disruptive and costly network failures. Progent can also provide help with system monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or systems that incorporate a mix of platforms.
How Your Irving Business Can Contact Progent's Remote Support Experts
To contact Progent about urgent online help with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Irving Texas, Progent's online network support specialists are ready to provide effective and cost-effective system help the instant your company needs it. Over two decades of delivering remote repair services has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online access tools to fix IT problems quickly while eliminating the expense and lost time that comes with in-person service visits.

Even if your Irving business deals with a local freelance support technician or maintains a full time organization that know how to deal with day-to-day computer issues, Progent's Microsoft certified engineers can offer an easy and seamless remote expansion of your on-site resources in cases when your regular IT support personnel either don't have the bandwidth or the experience to handle unexpected network emergencies or especially complicated integration problems.

Details of Progent's Remote Computer Services for Irving Texas
Progent's online support, remote troubleshooting, network security expertise, and network management services offer businesses in Irving Texas unparalleled leverage for your IT investment. Whether you need one-time phone help and Internet-based troubleshooting or ongoing Help Desk services and system management, Progent's experts can provide your company world class IT support while permitting you to avoid the expense and hassle of maintaining a large in-house IT staff. Key features of Progent's online help services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, breadth of technical experience, refined support tools, and familiarity with enterprise networking allow offices to avoid the limitations associated with excessive reliance on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of network service, executing a wide variety of IT projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using computer knowledge to fix real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online service and in-person visits by the minute. Consequently, you are charged only for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity avoids big bills for fast repairs so you will not be tempted to allow less critical problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent has few competitors. Companies who utilize familiar independent consultants or who employ internal support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

  • Remote Network Monitoring with MS System Center Operations Manager
    Progent is one of the few support companies to provide 24x7 remote tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory rather than reactive. By anticipating possible issues before they cause lost productivity, system monitoring can keep your information network from stressful and expensive availability losses.
How Does My Business Start Receiving Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.



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    In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training customized to address your particular requirements. Progent's experts also can help you build and maintain a secure, reliable network infrastructure to run your ERP, MRP and accounting applications.

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    Progent's IT outsourcing packages provide economical network consulting for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line business application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing IT support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system foundation for your vital applications based on Windows.

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    Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or local service organizations who offer scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every staff member to every client. The discipline of detailing and archiving support records results in more efficient support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who won't release vital service information.

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    Network monitoring commonly entails observing a system's resource utilization in order to uncover data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's network support consultants can help you take advantage of both these tools to tune and repair your network. Progent's UNIX consulting professionals offer small companies and developers help with managing and servicing UNIX and Linux systems that work with Windows-based technology.

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    Progent provides nationwide remote technical support and consulting services for businesses who run Apple Mac environments or whose information systems include a mix of macOS and Mac OS X with Microsoft products. Progent's experts offer Mac users a range of services such as desktop assistance, upgrading to the current edition of OS X from other earlier editions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting provides optimum leverage for your IT dollar by preserving client productivity and shortening the time billed for computer analysis and repair. Advanced online support technology and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE network experts and CISA certified security professionals to help with the toughest network problems.

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    Progent's certified security staff can help you protect your Apple Mac network through professional support offerings including running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure remote and mobile access, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the specific goals of your business network.

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    Progent's IT outsourcing packages offer budget-friendly computer support for small organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network support budgets to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your vital business software based on Windows.

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    Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified network support professionals. With Progent's affordably priced IT service programs, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company networks enterprise-class availability, protection and performance.

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    Progent's Technical Response Center (TRC) offers low-cost national extended hours online troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 phone support and remote direct computer connection to isolate and repair technical problems quickly and economically.

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    Progent can assist your business to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.

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    For over two decades, Progent's consultants have provided affordable IT design, configuration, debugging, security services, and development for networks of all sizes.

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    Progent's Microsoft consultants offer affordable online technical support and programming services to help your business to design, implement, manage, and maintain SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise search, workflows, and other utilities to support and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company more complete solutions for your information system.

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    Progent provides high availability load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.

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