Progent’s IT outsourcing packages offer affordable network consulting for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating an on-line business application, outsourcing your IT technical services can contain costs and minimize risks, permitting network support budgets to increase in a more moderate and manageable fashion than is possible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system foundation for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that has the reception, performance, density, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for confirming, optimizing, and debugging a functioning wireless network.
Progent's Microsoft-certified consultants can provide affordable online and on-premises consulting expertise, application development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop solution that improves the strategic value of your IT network; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent's pricing model is to bill for remote service and on-premises visits by the minute. As a result, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during regular business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast repairs so you won't be forced to permit minor problems to fester.
Cisco's security and offsite access products for small companies represent a full line of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and CCNP certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your company objectives.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These improvements affect key facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent can provide the part-time or temporary assistance of a veteran CIO who can offer strategic direction to assist you select and support IT solutions to meet your current situation and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services offer economic advantages to organizations who want to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on another high-level manager to their head count. Because Progent is vendor-neutral, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique situation to provide objective advice as well as advanced technical help for developing information systems that fit the particular needs of your business.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in planning and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified consultants can show you how to evaluate the business case for deploying SharePoint Server 2007, advise you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and provide maintenance and Help Desk support.
Progent can provide advanced remote support services to help companies connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that combine physical IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration support services that include Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or resolving performance bottlenecks.
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent's Microsoft certified consultants can provide offsite and onsite consulting expertise to help your company to manage, maintain, and repair PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote connectivity, mobile device management, Wi-Fi network design, and 24x7 network monitoring and alerts.
If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can help your whole enterprise in a broad array of security areas such as security administration practices, security architecture and models, access control products and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security managers are expected to possess. These certification give IT management the assurance that consultants who have achieved their CISM or ISSAP certification have the background and theory to deliver world-class security support and consulting help.
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support services to assist organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
Progent's Citrix-accredited consultants can assist you to understand the strategic benefits of XenServer and additional Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your existing XenServer environment and help you to optimize resource utilization, performance, protection, availability, and recoverability.
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single independent service provider while giving you affordable and reliable access to enterprise-class technical expertise. By providing IT consulting help when you need it, offering specialized knowledge for key applications, offering value-added services such as 24x7 server monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the productivity of your small office information system. Progent is the smart way for small organizations to create and support a reliable and secure IT network and to have fast access to the skilled help typically restricted to businesses who can afford a large internal IT group.
Progent provides several basic kinds of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients easy access to a dependable technical group with extensive experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to business productivity. Progent's goal is to resolve rather than merely record problems.
If you are developing UNIX or Linux applications in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of strategic know-how without the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and on-site assistance when your business needs it, Progent offers an affordable way for maintaining an information network that features high reliability, security, and efficiency. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring, and Contact Center outsourcing.
Progent's expert solution designers and software developers can help your business to build enhancements to Microsoft Dynamics GP that support the special needs of your business while retaining the advantages of seamless Windows integration. Progent can also provide help with a variety of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that transparently combine on-premises and cloud products and services.
Progent's Microsoft Certified professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-site Exchange Server 2007 installations or updates and can supply onsite technicians to assist large companies with installations of Exchange Server in the or any area served by Progent's consultants.
If your company is producing UNIX or Linux software on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your area of high-value expertise without the constant hassle of maintaining your business network. Through the use of automated network monitoring and by providing remote and on-site support as your company needs it, Progent represents an economical way for maintaining an information network that features excellent availability, security, and performance. Progent's developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, proactive network monitoring services, and Contact Center support.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the entire malware attack progression including filtering, identification, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks.
In conducting IT tasks for enterprise clients, Progent uses a structured methodology based on specified milestones in order to meet budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are recorded to provide a detailed description of IT services delivered and to help in ongoing system maintenance.
If your company is developing UNIX-based applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an affordable solution for managing an information system that features high dependability, protection, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Help Desk Call Center outsourcing.
For custom application development, Progent can provide programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent’s Microsoft experts provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager is the new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to SMS Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for streamlined operating system and application software installation, security patch administration, software metering, and licensing reconciliation. Progent's consultants can also help you to migrate efficiently from SMS Server 2003 to Configuration Manager 2007.
Progent’s IT outsourcing services provide affordable computer support for mid-size businesses. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing network service budgets to grow in a more linear and manageable manner than is feasible by amassing a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's Linux consulting experts provide small and mid-size businesses and developers help with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy single consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified Windows Server 2003 engineers can provide computer support and IT consulting for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and support offerings include network planning, installation, project management, on-site and off-site network support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi network optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
Remote management cards give network administrators complete control over a server without the requirement for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical help. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that need network help with the flexibility associated with with small companies but which offers professional client interaction, complete documentation, and compliance with corporate IT standards. If your corporation maintains a remote office situated anywhere in or any region served by Progent's consultants, Progent can provide a wide range of on-premises and remote network consulting services and network architecture expertise.
Progent's Cisco certified networking consultants have extensive experience helping ISPs to design, deploy, manage, optimize, and debug high-availability, extensible connectivity environments suitable for public networks.