Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, in the trenches of IT service, performing a wide variety of IT projects for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This means that you get not only world-class IT skills, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world IT problems rapidly.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect vital facets of IT like ease of administration, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services that include planning, deployment, administration, troubleshooting, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent’s non-stop interoffice connectivity and 24x7 system connection engineers can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco's Small Business family of APs are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises integration and debugging support to help your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy releases of VMM, design workflows for creating and installing virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of new capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi support.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you want to retain plus the latest 64-bit versions of software you wish to run.
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent has a long background providing a broad range of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert online network support and has provided network support to organizations in all 50 states. Online support saves travel costs and solves problems faster than on-premises service calls.
Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables secure self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now fix server troubles before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class service continuity, security and productivity.
Progent offers expert help for each step of your Exchange 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, specification of new software licenses and hardware needed, recommended vendor sourcing, pilot testing at customer location or at Progent's test facility, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for customer's IT group and users.
For mid-size businesses who need IT consulting services, Progent offers a variety of alternatives including local help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, application programming, and expert consulting. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers professional onsite help for solving technical problems rapidly and economically.
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a central location for your employees or clients to access, organize, distribute and manipulate useful information, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they’ve created in a way that makes data easy to locate, download and apply. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help you to plan, install, administer, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also help you to plan and implement hybrid networks that combine local and cloud-hosted services and that provide easy access, enhanced security, unified management, and consistent performance for all your wired and wireless devices.
Colocation sites make it possible for businesses to share enterprise-class facilities for housing computer equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation program such as choosing and moving to a colocation facility, designing system architecture, defining hardware, on-site and remote maintenance, setting up offsite network administration, and education your support personnel.
Progent offers one-on-one training customized for people who wish to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac applications.
Cisco's security and offsite connectivity solutions for small to mid-size companies offer a complete range of manageable protection products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your corporate objectives.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of affordable online support services to help you to manage your current Microsoft Office Word solution or assist you to migrate to a newer release of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Office Word with different Microsoft Office applications such as Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training classes customized for your special requirements.
For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier network consulting experts and authorized Cisco network consultants offer a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, on-site or remote branch office support, and technical support for colocation hosting environments. A Progent network architect can help you design a multi-office information system that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help major enterprises plan, integrate and maintain massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Cisco-authorized IT professionals can help you build an economical, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for fault tolerant Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports sent by each consultant to each customer. The practice of documenting and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t let go of vital service information.
Progent's certified wireless consultants can assist businesses of all sizes to design, deploy, manage and repair Cisco Aironet wireless AP solutions to achieve the performance, range, capacity, scale, security compliance and manageability needed for seamless connectivity between wireless and wired networks. Progent can provide efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet APs and Progent can assist you design and manage deployments of indoor and outdoor/industrial Aironet APs.
Progent offers affordable online and on-premises consulting to help companies to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Microsoft Windows Server Update Services allows IT administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid remote or onsite access to consulting experts in solution planning and integration, software development, database administration, and cybersecurity.
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security capabilities addressed within GIAC accreditation such as auditing network security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent can provide affordable online consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers occasional consulting to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.
If your company is developing UNIX or Linux software in an environment that includes Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant hassle of managing your business network. Through the use of automated network monitoring and by providing online and on-site assistance when your business needs it, Progent offers an economical solution for maintaining an information network that features high dependability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring, and Contact Center services.
Progent offers small organizations a pair of ultra-affordable security evaluation packages that include, at a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional security specialists who assess the data collected by the scan, present objective summaries of your current security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while providing enterprise-quality evaluations of your network's vulnerability to attack.
24/7/365 ISSAP Certified Cybersecurity Architecture Technology Professional
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of applications you plan to install.
Progent's certified Microsoft Office and Office 365 experts can help companies to incorporate Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick ROI and promotes better business results. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems with various versions of Microsoft Office and offers live online instruction to individuals and teams.
Progent can provide the temporary assistance of a veteran CIO to provide a broad perspective to assist you select and support network solutions to meet your current situation and that can serve as a firm foundation for your future growth. Progent's part-time or temporary Chief Information Officer services offer economic advantages to companies who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to add one more high-level position to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad selection and business software, Progent is in an ideal situation to offer objective advice along with expert technical help for building and maintaining IT solutions that fit the particular needs of your organization.
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
Progent’s Microsoft-certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is Microsoft's new title for the update management solution formerly called SMS Server. Configuration Manager 2007 offers a range of enhancements to SMS Server such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager economically for automated operating system and application deployment, security patch administration, application metering, and software license reconciliation. Progent's engineers can also assist your company to move smoothly from SMS Server 2003 to Configuration Manager.
Progent offers cost-effective online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Progent's Apple Mac support engineers can help you with a wide range of system foundation areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, integrating, and maintaining a network architecture that is reliable, secure, productive and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running throughout multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can assist you to assess the value of Ubiquiti’s UniFi technology for your business and assist you to plan, install, administer, and maintain your UniFi ecosystem.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that permits a BYOD computing model with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's certified Lync 2013 experts and system integrators can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Windows Server Essentials is a value-priced, versatile platform that allows small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid computing model that combines local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to determine the potential business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management support to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting, technical support, and customized training.