One of America's top computer consultant companies for business systems, Progent manages a large team of talented support professionals who concentrate on mainstream IT areas such as:

  • Microsoft products
  • Cisco routers, Catalyst and Nexus switches, ASA firewalls, wireless APs, plus Voice over IP and VPN solutions
  • Network security consulting
  • Advanced network infrastructures
  • Off-site IT support and system administration

Our Experts Group, which includes freelance experts certified and managed by Progent, offers highly refined skills covering a broad variety of critical business applications and networking solutions such as:

  • Macintosh and iOS integration and application software
  • Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems
  • Microsoft Dynamics MRP, Enterprise Resource Planning, or CRM expertise
  • BI consulting for Microsoft's SQL Server BI Stack, Microsoft Power BI, and Crystal Reports
  • CIO, management information analyst, and project logistics outsourcing
  • Web application development, deployment, and debugging
  • SQL Server and Oracle Database development and management help
  • Microsoft Access database application development, enhancement and troubleshooting
  • Microsoft Office and Office 365 individual and group training

Creative structures for attracting clients, delivering support, nurturing a dynamic working environment, and offering highly competitive compensation have allowed Progent to be among the most rapidly expanding and most well respected Microsoft Partners consultant organizations in the United States and to build an international organization for providing online network assistance. If you are an accredited computer support professional or network consultant with a drive for a customer success and excellent people skills, you will discover Progent a chance for increasing your technical knowledge, living a more independent lifestyle, and attaining economic security.

Find Out Additional Information About Working with Progent
Follow these pages to learn more information about Progent's work openings, business culture, work conditions, compensation structure, and benefits:

Full-time Careers at Progent
We are looking for a range of on-staff employees including experienced Microsoft MCSE network consultants; network experts with Cisco CCIE certification; and specialists in advanced network design with experience in mobile connectivity, wireless networking, high-availability systems, business continuity solutions, data preservation, and virtual servers. Progent is also hiring workstation support experts, off-site service professionals, and CISM certified security engineers. We are also seeking veteran managers and administrators able to perform efficiently in our high-growth, virtual office model. Learn more details about full-time professional services work at Progent by visiting Full-time Positions at Progent.

Contract Work at Progent
Progent contracts freelance professionals with specialized knowledge and working background in crucial IT topics outside our primary technical focus. Progent's Experts Team includes independent consultants who offer advice and programming services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide world-class help in areas like telecom, web design, Juniper products, eCommerce, or Oracle and MySQL DBM programming and management. Independent contractors certified by us cooperate with our staff consultants to provide end-to-end solutions for small and midsize business networks. In order to learn more details concerning contracting jobs with our Experts Consulting Group, go to Contract Opportunities with Progent.

Reasons That We Are Different
We have managed to recruit the best consulting experts by being unique. With an innovative blend of enterprising drive, insistence on customer satisfaction, use of advanced technology, plus an independent business structure that allows for quality-of-life options for Progent's team members, Progent creates a stimulating culture for talented consultants who have a desire for rapidly enhancing their professional abilities to deliver real-world solutions for a variety of organizations and technical environments. Find out more information concerning ways that we are different by referring to How We Are Different.

Progent's Virtual Office Business Model
Progent's virtual office model incorporates advanced technologies that support off-site support, wireless communication, easy access to Progent's support databases, and instant collaboration with mobile colleagues to allow you to handle business-critical network issues. Progent's virtual office network enables you to focus on delivering IT solutions rather than dealing with commutes and helps consultants establish successful client relationships by permitting you to come up with quick, viable, and cost-effective solutions. In order to find out additional details about our virtual office network, see Progent virtual Office Network.

Compensation Model and Benefits
Our compensation is based on revenue sharing. What you make is wholly determined by what you contribute. Consultants have the option of focusing on life style and choosing to consult at a more relaxed pace, utilizing Progent's versatile schedule to follow individual enthusiasms, or you can take advantage of the chance to earn significant money through hard work and long hours. Progent also provides complete family health coverage plus numerous additional benefits. Learn more about our compensation model and benefit packages by referring to Our Compensation and Benefit Packages.

Jobs at Progent FAQs
For answers to frequent enquiries about being a consultant at Progent, see Employment at Progent Frequently Asked Questions.

Below is a description of some current job opportunities:

Job Code P014
Sr. Microsoft Information Technology Consultant
Progent is seeking experienced Sr. Microsoft information technology consulting experts in the to assist a range of small businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of expertise include network infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Specifics on Senior Microsoft Computer Consulting Expert Job

Job Code P016
Desktop Support Expert
Progent is looking for Desktop Support Experts to help our customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by the latest Microsoft technologies. Also, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

Specifics on Desktop Support Expert Positions

Job Code P018
Senior Microsoft Computer Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Sr. Microsoft IT consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small businesses manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Details about Sr. Microsoft IT Consultant Positions

Senior Exchange Expert - Online
Progent is seeking a Sr. Microsoft Exchange expert to spearhead large-scale Microsoft Exchange design and deployment initiatives. The right candidate should be a technical consultant with expertise in the area of Microsoft Exchange 2007 through 2019 and Office 365 Exchange Online and with a solid understanding of Active Directory. This role demands experience in the consulting, system design, implementation and support of these platforms.

Details about Sr. Microsoft Exchange Expert Positions

Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to operate as a senior-level sales executive responsible for selling Progent's broad portfolio of IT outsourcing/co-sourcing and computer consulting, and application development services. Activities of the BDR include:

  • Generating and explaining key elements of consulting propositions that associate our services with real business value
  • Establishing and maintaining strong relationships with Progent's customers
  • Providing continuing client management and generating follow-on sales
  • Maintaining an understanding of continually changing IT technology
Details about Business Development Representative (BDR) Job - Los Angeles and New York Metro Areas

If you want to apply for any job shown above, you should send your resume to jobs@progent.com. Please include the job codes of the positions of interest.

Details About Work at Progent

Fulltime Jobs for Network Consultants, Desktop Service Technicians,
Security Consultants, and Remote Support Professionals

Progent wants to find staff-level, solutions-driven Microsoft accredited consultants with Microsoft MCSE or MCSA certification; Cisco accredited system engineers who have Cisco CCIE, CCNP, or CCNA certification; security consultants with CISA or equivalent security certification; and advanced network design experts with experience in mobile access, wireless connectivity, fault tolerance, business continuity, information protection, and virtual servers. Progent also is hiring professionals who can join our staff of help desk service specialists and off-site support experts. Also, We are looking for experienced administrators who can operate effectively in Progent's high-growth, virtual office culture.

By supporting a staff of talented and motivated professionals, delivering attentive customer care, and offering a strong value-focused fee structure, Progent has been able to increase our customer list dramatically while delivering professional services to hundreds of businesses in the San Francisco area and throughout the U.S. An advanced virtual office network, a common information database, and a group approach to problem solving have allowed Progent to retain a talented staff and a loyal client base.

For a network consultant with technical support experience, joining Progent or working for our clients will enhance your skills through cooperation with Progent's staff of highly supportive, talented engineers. Progent's commitment to providing information technology expertise and computer support to small organizations will offer you the opportunity to work closely with key players and contribute appreciably to the growth of exciting businesses.

Progent is looking for technical professionals who have recognized credentials related to their special expertise. So, if you are a Microsoft expert, you must have your Microsoft MCSE certificate. For Cisco consultants, have your Cisco Certified Internetwork Expert or CCNP credential. For network security, you should have you Certified Information Systems Security Professional, CISA, CISM, or other top security credentials. Naturally, Progent is aware of "paper experts". Notwithstanding, the fact that a credential does not guarantee expertise is no reason for not owning one. If you have mastered your stuff, then most of those tests should be no great difficulty. The crux of the matter is that if you are an expert, then clients expect credentials. Progent can broadcast your talents, but you need to have standard credentials for Progent to market. If you stand adamantly against the idea of certifications, we can sympathize with and honor your position, but you are probably not a good candidate.

Contract Jobs for premier Application Specialists for
Windows, Macintosh, Linux, and Sun Solaris Technology

For over two decades, our computer professionals have provided affordable and successful network consulting expertise for businesses in the and across the United States. A sophisticated virtual office environment, a shared support database, and a collaborative philosophy for problem resolution have helped Progent to build a strong staff and dramatically grow a satisfied client base.

The Experts Group is Progent's way to offer clients the services of expert computer consulting engineers who have advanced knowledge and work background in important areas outside of our primary concentration in network support and security. Experts Group members are often independent engineers and sometimes "moonlighters" who have been carefully certified by Progent to collaborate with our staff consultants to provide end-to-end, enterprise-class network services to small and midsize businesses. Progent is always expanding the Experts Team in order to address the special needs of our clients.

Progent's Experts Team currently provides support in these areas:

  • Apple OS integration and programs
  • Support for Linux-based, UNIX-based, and Sun Solaris environments
  • Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
  • Strategic and vertical application support
  • CIO, business analyst, and project logistics services
  • Custom applications development and integration
  • Web, eCommerce, Electronic Data Interchange, and customer portal development and integration
  • SQL management and performance help
  • Business intelligence consulting
  • Telecom systems support

Benefits of being part of Our Experts Group include:

  • By working with Progent, you get to take advantage of the impact of our dramatic expansion and excellent recognition in the industry. By maintaining a team of skilled and committed consultants, offering attentive client care, and practicing a strong, value-oriented billing model, Progent has multiplied our clientele during the past few years and Progent now delivers consulting services to hundreds of businesses in California and across the United States.
  • Progent's veteran marketing staff takes care of all aspects of marketing your services and areas of knowledge into our quickly expanding customer base, so you expend less effort finding customers and more time generating money.
  • We will assist in communications between you and our key team of experienced Microsoft and Cisco Premier engineers who act as the gateway to the decision makers among Progent's clients.
  • Progent's sales and operations teams will manage the complete sales and engagement process, from opportunity identification, project approval, customer needs description, skills matching, project scoping proposal generation, contract negotiation and execution. Your entire focus is on providing high-level consulting service.
  • We will gives you connections to Progent's advanced virtual office environment, offering professional meeting/work sites throughout the San Francisco area, as well as data and voice access anywhere in the U.S.
  • You will have the benefit of Progent's extensive database, processes based on industry best practices, abundance of template-deliverable publications, and the shared experience from one of the country's largest pool of experienced information technology engineers.
  • Progent will share partner-only benefits from top technology companies such as Microsoft and Cisco, including no-cost ordiscounted training classes, on-line access to special vendor troubleshooting tools and technical support resources, and downloadable internal use programs for education or sales purposes.
  • You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
  • As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection

There is not any cost to be a member of our Experts Team, but we do have strict qualifications for membership:

  • You should show a strong track record as a consulting professional working independently in your area of specialization, including a minimum two year history of completed contracting projects or you must have your own active customer base for which you currently provide continuing support activity.
  • You must show that you have expertise in your area of specialization, including showing an extensive task-relevant history and excellent references, and have current vendor or industry professional qualifications.
  • You have to know how to present yourself in a professional manner and be self motivated and assured in your skills. You need to have excellent inter-personal skills and understand how to work effectively alone or as a member of a team.
  • You must be able to articulate proper goals to customers and other Progent team members and you need to be able evaluate tasks, produce task plans, and define reasonable work schedules.

Enhance Your Abilities with Advanced Technology and
Joining a Great Team of Computer Consultants

Progent's productive atmosphere will allow you to become a better professional by enhancing your information technology knowledge and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, offering an advanced network and communications infrastructure, running proprietary software tools to deliver the maximum quality of service, and by streamlining our business structures for attracting and keeping customers.

The most important factor that distinguishes Progent from typical consulting firms is the excellence of our consultants. Out of the 50 or so consulting experts who have teamed with us, we have recruited top expertise covering a broad array of technologies. Be it Microsoft servers, Cisco firewalls, network security, Mac, Linux/UNIX, virtual servers, or other crucial technologies, we engage experts who can help you to be effective on larger jobs by leveraging the collective experience of our team of experts.

To ensure the success of Progent's team, we invest significantly in providing the best tools to do the job properly. We will exploit technology to an impressive degree and our state-of-the-art virtual office environment enables effortless connectivity, collaboration, and information exchange with other Progent team members ó entirely from at-home or on-the-road offices. Consultants donít waste time or forfeit income with daily drives to a conventional office, and any driving you do for in-person customer jobs is based on your time table, not ours. The best benefit is that much of our support services can be performed remotely, offering maximum efficiency for billable time. In practice, some of our staff do off-site support exclusively.

Progent's operations are geared towards reacting rapidly and effectively to client needs via information sharing and collaborative problem resolution. Although our engineers operate with a great deal of freedom, resource allocation is centralized, client issues and resolutions are carefully tracked, recorded, and organized for easy retrieval, current consultant schedules are published to facilitate team projects and enable trouble escalation, and client satisfaction is continually monitored. We reinforce the feeling of connection through periodic workgroup conferences and regular company-wide events.

The majority of our consultants are located across California, but we are attracting a rapidly growing team of network professionals from across the U.S. Progent's virtual office environment does away with geographic boundaries that restrict the productivity of conventional company structures. We enhance the package by offering a comprehensive employee care program to ensure the physical health and economic welfare of our employees and their relations.

Just as we have awesome consulting professionals, our sales and administration teams match the excellence that characterizes Progent. These top-notch contributors to Progentís growth are enabling us to target and sign up the scores of new customers we are currently acquiring each month. We lately marked the providing of support to our 1,000th customer. Just type ďCisco consultantsĒ or ďMicrosoft consultantsĒ into Google to check for yourself why we are also a strong marketing operation.

Possessing a passion for technical excellence is a key for success with us. A job in consulting will push you to enhance your skills more than you would in any other position in information technology. Being exposed to a continual series of technical challenges is what keeps professional support exciting. Clients rely on a consultant to do the toughest jobs. Innovative tasks, leading-edge deployments, puzzling or entrenched issues, and tricky upgrades are the basis for what we do every day. With us, you will not stall or be narrowly defined, as is sadly typical for computer professionals in traditional corporate roles. You will awake every day enthusiastic about the challenges to come.

On the way, you will work with some great folks, both by building strong customer relationships and by working in conjunction with other Progent team members, where you will benefit from and contribute to their growth. Of course, technology is important, but Progent is a relationship-oriented organization from top to bottom. If you donít have excellent communications skills or enjoy working with a diverse group of people, then we are in all likelihood not a good match.

If all this sounds right for you, we urge you to talk to us about our view of the new paradigm of network consulting.

Enjoy Lifestyle Improvements and Technical Success with
Progent's Advanced Virtual Office Infrastructure

Progent is convinced that a well architected and executed information system can be a pivotal factor for enabling any firm's success, and we follow this belief in our corporate system environment. We have built a non-stop virtual office infrastructure that allows our in-house engineers and authorized contractors to offer rapid and effective service, collaborate easily on sophisticated projects, and gain from professional and personal growth by being a member of an exciting company ethos of personal drive and freedom.



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    For small and midsize companies, network security and regulatory compliance can be too complicated to master but too dangerous to ignore. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It seems like there's nowhere to run. Progent has made it affordable for small and midsize companies to implement critical IT security tasks effectively by providing the advantage of billed time to the closest minute with no minimum charge for online help. You have the help of a seasoned information expert to deliver precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security strategy.

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    Progentís Microsoft experts provide small and mid-size companies enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new title for the change management solution previously called SMS Server. Configuration Manager provides a variety of new features to Systems Management Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified engineers can help you use Systems Management Server or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help you to move efficiently from Systems Management Server to Configuration Manager.

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    Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can help you to determine the benefits of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.

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    Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project planning, specification of all new software licenses and hardware needed, recommended vendor sourcing, system verification at client site or at Progent's testing facility, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's support staff and users.

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    VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and safer AD environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime.

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    Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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    Progent offers fast access to the skills of seasoned Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and place Ubiquiti UniFi wireless access points for your required coverage and throughput.

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    Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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    Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and safer AD environment. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime.

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    Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.

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    Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    If your company runs a Sun Solaris network or a mixed-platform network, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a wide array of security topics including security administration procedures, security architecture and strategies, connection control products and techniques, software development security, business processes security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and ISSAP define the core skills and international standards of performance that information security professionals are expected to master. These accreditations provide executive management the confidence that those who have earned their CISM or CISSP certification have the experience and knowledge to offer world-class security support and consulting services.

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    Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and transmit messages, search the GAL, copy addresses, sync up calendars, and invite people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.

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    Progentís IT outsourcing packages offer economical network support for small organizations. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, allowing network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Office 2000.

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    Progentís Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone help and remote secure network connection to troubleshoot and resolve technical problems quickly and economically. The breadth of IT experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as required. For critical problems, the TRC endeavors to respond to your call for support in less than one hour.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent can help you plan, deploy, manage, monitor, and troubleshoot a viable Wireless LAN architecture, recommend appropriate technology, and configure access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11x network security strategy that is well aligned with the security strategy for your overall corporate network.

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    Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of physical computers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.

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    If you are a network engineer with system support experience, joining Progent and helping Progent's clients will expand your abilities through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and technical support to small and midsize companies will offer you the opportunity to consult in depth with decision makers and add significantly to the success of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art tools for remote service and wireless access to help you to deliver speedy fixes when you take on mission-critical problems.

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    Progent's Microsoft consultants offer cost-effective online technical support and programming services to assist you to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.

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  • Urgent IP Telephony Integration Support
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    Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.


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