Chesapeake, VA Full-time and Part-Time Positions at Progent
Work for Senior Network Professionals, Desktop Service Technicians,
CISSP Certified Consultants, and Application Developers
Among the premier IT consulting companies for small and midsize business systems, Progent maintains a large staff of certified support professionals who focus on mainstream technologies such as:
- Microsoft technology
- Cisco routers, Catalyst and Nexus switches, ASA firewalls, wireless access points, plus Voice over IP and VPN solutions
- Network security expertise
- Advanced connectivity infrastructures
- Off-site IT support and system administration
Progent's Experts Team, which contracts freelance consultants certified and coordinated by Progent, offers highly specialized knowledge covering a wide range of key business areas and network technologies such as:
- Macintosh and iOS integration and applications
- Expertise for Linux, UNIX-based, and Sun Solaris environments
- Dynamics MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
- BI consulting for platforms including Microsoft's SQL Server BI Stack, Excel Data Analysis Tools, and Crystal Reports
- CIO, management information analyst, and project management services
- Web-based application development, deployment, and troubleshooting
- SQL Server, MySQL and Oracle DBM programming and DBA consulting
- Microsoft Office Access database application development, enhancement and training
- Office and Office 365 consulting
Innovative structures for finding clients, providing service, creating a dynamic working environment, and offering generous compensation have allowed Progent to become among the fastest growing and best recognized Microsoft Partners consulting companies in the U.S. and to establish an international organization for delivering remote network expertise. If you are a certified IT support professional or information technology consultant with a focus on a customer service and excellent people skills, you will discover Progent a chance for increasing your technical knowledge, living a more independent lifestyle, and attaining economic security.
Learn Additional Information About Jobs with Progent
Check out these pages to find out more details about Progent's job opportunities, business philosophy, operational conditions, profit sharing structure, and benefits:
Full-time Careers at Progent
Progent is hiring a range of on-staff workers including experienced Microsoft MCSE and MCSA network engineers; system experts with Cisco credentials; and consultants for advanced network design with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data preservation, and VMware technology. We are also hiring workstation support technicians, remote troubleshooting specialists, and CISA or CISM certified security professionals. We are also seeking experienced managers able to operate efficiently in Progent's dynamic, virtual office model. Find out more details about staff professional services positions at Progent by visiting Consulting Work at Progent.
Contracting Work at Progent
Progent contracts freelance professionals who have in-depth expertise and working experience in high-demand IT areas outside our primary technical focus. Progent's Experts Team includes contractors who can provide advice and development support for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer world-class skills in areas like telecommunications, web site design, Juniper Networks products, eCommerce, or Oracle and MySQL DBM development and administration. Freelance consultants premier by Progent cooperate with our staff professionals to deliver comprehensive IT services for small company networks. In order to find out additional details concerning contract opportunities with our Experts Consulting Group, see Contract Jobs at Progent.
Ways That We Are Different
Progent has managed to attract the top consulting talent by being unique. With an innovative mix of entrepreneurial spirit, insistence on client success, use of state-of-the-art technical tools, plus a flexible business model that offers quality-of-life options for Progent's team members, Progent offers a dynamic culture for talented consultants who posses a desire for rapidly improving their technical abilities to deliver concrete solutions for a variety of organizations and network environments. Learn more information concerning ways that we are exceptional by visiting Ways That Progent Is Unique.
Our Virtual Office Business Model
Our virtual office environment incorporates advanced technical tools that allow remote support, wireless connectivity, easy access to Progent's knowledge bases, and close cooperation with talented team members to allow you to solve challenging network issues. Progent's virtual office environment frees you to concentrate on providing service instead of fighting commutes and lets consultants establish successful client relationships by permitting you to come up with fast, effective, and affordable solutions. If you want to find out more details about Progent's virtual office work environment, see Progent virtual Office Business Model.
Compensation and Benefit Packages
Our compensation model is determined by revenue sharing. The money you make is wholly based on what you generate. Consultants have the choice of focusing on quality of life and electing to work at a more relaxed pace, using our flexible structure to follow personal enthusiasms, or you can choose to make considerable income by hard work and long consulting time. Progent also provides complete family health insurance as well as many additional benefits. Learn additional details about Progent's compensation and benefit programs by visiting Our Compensation Model and Benefit Programs.
Jobs at Progent FAQs
For replies to popular enquiries concerning being a consultant at Progent, see Working with Progent Frequently Asked Questions.
Below is a description of some present job opportunities:
Job Code P014
Sr. Microsoft Information Technology Consultant
Progent is seeking experienced Sr. Microsoft computer consulting experts in the to help a range of small organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include system architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.
Details on Senior Microsoft Information Technology Consulting Expert Job
Job Code P016
Desktop Support Expert
Progent is looking for Desktop Support Experts to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's client premises in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers based on the latest Microsoft technologies. Also, work closely with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.
Details about Desktop Support Expert Positions
Job Code P018
Sr. Microsoft Information Technology Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for experienced Sr. Microsoft information technology consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small and midsize businesses maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include system architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
Details on Senior Microsoft Information Technology Consultant Job
Sr. Exchange Consultant - Remote
Progent is looking for a Senior Microsoft Exchange consultant to spearhead large-scale Exchange planning and implementation initiatives. The right applicant should be a computer consultant with subject matter expertise in Exchange 2007 to 2019 and Exchange Online and with a thorough understanding of Microsoft AD. This position demands a background in the consulting, system design, deployment and support of these technologies.
Details on Senior Exchange Consultant Job
Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to work as a senior sales executive responsible for selling the company's broad portfolio of IT outsourcing and computer consulting, and application development services. Responsibilities of the BDR include:
- Generating and explaining crucial components of engagement propositions which associate our deliverables with an organization's IT goals
- Establishing and maintaining good relationships with Progent's clients
- Providing ongoing client management and developing follow-on engagements
- Explaining rapidly evolving technology
If you wish to apply for any position shown above, you should e-mail your resume to jobs@progent.com. Please state the code numbers of the positions that interest you.
Additional Facts About Work at Progent
Fulltime Work for Network Engineers, Computer Service Technicians,
Security Experts, and Online Support Technicians
Progent is seeking to hire full-time, solutions-driven Microsoft certified consultants with MCSE or MCP credentials; Cisco certified network consultants who have Cisco CCIE or CCNP certification; security consultants who have CISSP or equivalent security certification; and advanced system design consultants with experience in mobile access, wireless connectivity, service continuity, workplace recovery, information preservation, and VMware. Progent also is hiring employees who can work on our team of help desk service specialists and off-site support professionals. In addition, We are seeking experienced managers able to operate effectively in Progent's fast-paced, virtual office culture.
By maintaining a staff of talented and motivated consultants, providing attentive client services, and following a strong value-based fee structure, Progent has been able to expand our customer base rapidly while delivering consulting support to numerous businesses in the San Francisco area and across the U.S. An advanced virtual office network, a common information base, and a group strategy for problem solving have helped Progent to retain a talented consulting team and a loyal customer base.
For an information technology consultant with troubleshooting experience, teaming with Progent or helping Progent's customers will expand your knowledge through interaction with our staff of mutually supportive, expert engineers. Progent's commitment to delivering information technology consulting and computer help to small organizations will give you the opportunity to collaborate closely with decision makers and contribute significantly to the growth of dynamic businesses.
Progent is hiring consultants that can show verifiable credentials related to their technical expertise. So, if you are a Microsoft expert, you should have earned your MCSE credential. In the case of Cisco professionals, show us your CCIE or CCNP credential. For security, you should have you CISSP, CISA, Certified Information Security Manager, or one of the other top security certifications. Of course, we are aware of "paper experts". However, the fact that a credential does not ensure excellence is no justification for not earning one. If you know your stuff, then the majority of these certifications should pose no challenge. The point is that if you call yourself an expert, then customers expect credentials. We can promote your skills, but you should have a baseline of certifications for us to market. In case you are adamantly against the concept of certifications, Progent can understand and honor your position, but you are probably not an appropriate fit.
Contract Work for premier Application Specialists for
Windows, Apple OS, Linux/UNIX, and Sun Technology
For over two decades, our computer professionals have provided affordable and effective network consulting services for businesses in the and throughout the U.S. An advanced virtual office network, a common support knowledge base, and a team approach to problem solving have enabled us to build a strong consulting group and quickly grow a satisfied client base.
The Experts Team is Progent's way to offer customers the services of specialized computer support professionals who have in-depth knowledge and work experience in important technologies outside of our primary concentration in system infrastructure and security. Experts Group consultants are often independent engineers and occasionally "moonlighters" who are thoroughly premier by Progent to collaborate with our staff engineers to provide comprehensive, world-class information technology services to small and midsize businesses. We are always enhancing our Experts Team in order to meet the particular needs of our customer base.
Our Experts Group now offers consulting in these technologies:
- Macintosh networking and applications
- Expertise for Linux-powered, UNIX, and Sun systems
- MRP, Enterprise Resource Planning, or CRM consulting
- Mission-critical and vertical application support
- Chief Information Officer, management information analyst, and project logistics services
- Special program design and deployment
- Web, eCommerce, Electronic Data Interchange, and client portal design and integration
- SQL support and efficiency help
- Business intelligence consulting
- Telecommunications architecture support
Advantages of becoming a member of Progent's Experts Group include:
- By working with Progent, you can take advantage of the momentum of Progent's explosive expansion and top-notch reputation in the market. By having a group of skilled and committed professionals, offering attentive client care, and following a strong, value-focused pricing model, Progent has multiplied our customer base over the last several years and Progent currently provides professoinal support to hundreds of businesses in and throughout the United States.
- Our experienced marketing team handles all aspects of marketing your services and areas of knowledge into our rapidly expanding client base, so you expend less effort finding clients and more time making money.
- We will assist in relationship building between you and our core team of experienced Microsoft and Cisco Premier Certified engineers who act as the conduit to the influential managers among our clients.
- Progent's sales and administration staffs will manage the entire selling and contracting cycle, from lead identification, project qualification, customer requirements description, skills matching, project scoping proposal generation, agreement negotiation and generation. Your entire responsibility is on delivering top-quality consulting expertise.
- Progent will gives you access to our advanced virtual office infrastructure, offering convenient conference locations in the San Francisco area, as well as data and voice access throughout the United States.
- You will have the benefit of Progent's extensive knowledge base, procedures based on leading practices, library of professional publications, and the aggregate expertise from one of the country's largest pool of experienced information technology engineers.
- We will share partner-only benefits from top vendors including Microsoft and Cisco, including no-cost orlow-cost educational seminars, on-line access to special vendor support utilities and product support resources, and downloadable internal use software for education and/or sales use.
- You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
- As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any cost to be a member of Progent's Experts Team, but we do have these qualifications for membership:
- You should show a strong track record as a consultant operating on your own in your area of expertise, including a minimum two year record of successful contracting projects or you must have an active client base to which you currently provide ongoing support services.
- You should demonstrate that you are an expert in your area of concentration, including having an extensive task-relevant record and strong referrals, and have up-to-date manufacturer or institutional professional qualifications.
- You must know how to present yourself in a professional way and be self motivated and assured in your skills. You need to have strong inter-personal skills and understand how to operate efficiently alone or as part of a team.
- You need to be able to articulate realistic goals to customers and fellow Progent team members and you need to know how analyze projects, produce task plans, and define reasonable time lines.
Improve Your Abilities with the Best Technology and
Joining the Top Group of Computer Engineers
Progent's productive atmosphere will allow you to become a better consultant by improving your information technology knowledge and boosting the loyalty of your customers. Progent delivers on this commitment by attracting the best consulting talent for you to operate with, providing an advanced system infrastructure, running custom software tools to deliver the highest quality of support, and by optimizing our business structures for finding and maintaining clients.
The main factor that differentiates us from most consulting firms is the excellence of our consultants. Out of the scores of consultants who have teamed with us, we have assembled the best expertise covering a broad array of technologies. Whether it's Microsoft servers, Cisco switches, network security, Mac, Linux/UNIX, virtual servers, or other crucial technologies, we deploy professionals who can enable you to be effective on larger projects by leveraging the collective experience of Progent's group of experts.
To promote the success of Progent's team, we invest significantly in making available the most powerful tools to do the work efficiently. We will exploit technology to an extraordinary degree and our advanced virtual office infrastructure allows seamless communications, collaboration, and information exchange with other Progent team members — entirely from home-based or mobile offices. You don't throw away time or lose revenue with daily commutes to a conventional office, and all driving you do for in-person client jobs is based on your time table, not Progent's. The best part is that much of Progent's support work can be done off-site, offering 100% productivity for income-producing hours. In fact, some of our team members do remote support only.
Progent's operations are set up for reacting rapidly and effectively to client needs through knowledge sharing and collaborative problem resolution. Even though Progent's consultants operate with a great deal of independence, dispatching is centralized, client issues and solutions are meticulously monitored, documented, and archived for convenient retrieval, up-to-date consultant schedules are broadcast to facilitate team tasks and simplify trouble escalation, and client satisfaction is always evaluated. We strengthen the sense of cooperation via monthly team conferences and quarterly corporate events.
The majority of our consultants are located across California, but Progent is building a rapidly growing team of consulting experts from across the U.S. Progent's virtual office environment eliminates geographic obstacles that restrict the efficiency of conventional company structures. We complete the package by offering a full benefit program to ensure the physical health and economic welfare of our employees and their families.
Just as we have awesome consultants, our marketing and operations teams live up to the excellence that characterizes Progent. These top-notch contributors to Progent's growth are enabling us to identify and land the scores of new customers we are currently engaging every month. Progent lately marked the providing of support to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective marketing operation.
Having a commitment to technical excellence is a cornerstone for success with us. A career in consulting will push you to enhance your skills more than is possible in any other job in information technology. Being confronted by a steady series of network challenges is what makes professional support exciting. Clients choose consulting firms to do the “hard stuff.” Innovative tasks, advanced deployments, vexing or entrenched problems, and difficult upgrades are the foundation for our services daily. With us, you will not stall or be pigeonholed, as is all too common for network professionals in traditional corporate jobs. You will awake every day enthusiastic about the challenges ahead.
Along the way, you will meet some wonderful folks, both by building strong client contacts and by operating in conjunction with other Progent team members, where you will learn from and contribute to their growth. Yes, technology is important, but we are a relationship-focused company through and through. If you don't have excellent people skills or enjoy working with a diverse assortment of people, then we are in all likelihood a poor match.
If this seems right for you, we invite you to contact Progent about our view of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Professional Prowess with
Our Sophisticated Virtual Office Infrastructure
Progent believes that a carefully designed and implemented information system is a pivotal factor for accelerating any firm's growth, and Progent follows this philosophy in our corporate network infrastructure. Progent has created a non-stop virtual office network that allows Progent's staff consultants and authorized contractors to deliver fast and effective support, cooperate closely on complex projects, and experience career and private maturity by acting as part of a dynamic business ethos of personal drive and freedom.
An index of content::
Work from Home Security Troubleshooting
Best Consultant Services Work at Home Cybersecurity
Progent can assist small and medium-size businesses to configure endpoint security defense solutions and deliver response services required for offsite workers.
Extended Help Desk Remote Support
Help and Support Supplemental Helpdesk
Progent's Microsoft authorized experts provide three ways to help mid-size and large companies develop an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process study and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the various high-quality Help Desk software packages available and decide which products might be excessively expensive, miss critical features, or align poorly with your company's business goals. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk staff for special projects or to substitute for absent or indisposed personnel.
Remote Support Services Outlook autodiscover
Exchange Online Archiving Help and Support
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Exchange 2007 Computer Engineer
Microsoft Exchange 2016 Computer Engineer
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting email systems for companies in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, service continuity, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or mid-size companies to upgrade to Exchange 2016 Server or MS Exchange 2013.
Windows Server 2019 System Insights Consulting
Windows Server 2019 Windows Defender ATP Network Consulting
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Microsoft Exchange 2016 Consolidate
Top Rated Integration Companies Microsoft Exchange 2016
Progent's Microsoft-certified consultants average over 10 years of background providing unified communications support for companies ranging from small businesses to large corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement off-site and wireless email connectivity. Progent's Exchange consulting services can assist you in planning and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 desktops using Office Outlook and can help you configure Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
24/7 Catalyst Switch Upgrade Network Consulting
CCIE Expert Certified Catalyst MPLS Online Consulting
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain all the advantages of adding smart traffic control to their networks. Cisco's switching product line makes it possible to enable features to make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to facilitate future growth, secure enough to guard confidential information, and designed for prioritizing and managing all traffic to optimize network operations. Progent's Cisco certified consultants can help you pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISSP certified security consultants can show you how to create a strategic security plan and configure Cisco switches so they help support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Co-managed Help Desk Online Help
24 Hour Virtual Call Desk Technical Support Services
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
ProSight Data Protection Services ECHO Consulting Services
ProSight DPS ECHO Backup and Recovery Services Professional
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
Microsoft Windows 2019 Onsite Technical Support
Windows 2019 IT Consulting
The sophistication and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad familiarity with planning and building seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT support can help you with planning, deploying, administering, and supporting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Services Documentation Information Technology Consulting
Urgent Services Documentation Troubleshooting
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small support firms who offer scant documentation or details of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by each consultant to every client. The discipline of documenting and archiving service records allows more effective service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't release vital service information.
Mac Application Training
24x7 Microsoft Excel for Mac Trainer
Progent offers one-on-one education designed for individuals who want to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X application software.
Cisco Certified Expert Catalyst 9163E Access Point Remote Troubleshooting
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Configuration
Progent's Cisco Catalyst 802.11ax AP consultants offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Microsoft Exchange 2016 Information Technology Consulting
Exchange 2016 Server Technology Consulting
Progent can help your business in any and all phases of your migration to Exchange 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
MOTU Digital Performer Training Professional
Training Adobe Illustrator
Progent's Mac consultants can promote the creative aspect of Mac computing by offering help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Microsoft Dynamics Business Central Technology Consulting
Consultants Dynamics Business Central
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory, operations control, capacity planning, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help your organization to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
Consulting Services Linux Remote
Solaris Remote Engineers
Progent provides national remote phone support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft products. Online technical support offers maximum return for your IT dollar by preserving client productivity and limiting the time billed for network repair services. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In most of situations your IT problems can be remediated by telephone or via a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist with the most difficult network problems.
Cisco RADIUS Security On-site Support
VPN Network Engineer
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive family of hardware and software aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Consult Maze ransomware hot line
Egregor ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Google GCP Cloud integration Technology Professional
Google Cloud Natural Language Consult
Progent offers affordable online and on-premises consulting to assist businesses of any size to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
After Hours CISSP Certified Security Auditor Consultants
Consulting Services CISSP Certified Cybersecurity
Progent's CISSP-premier network security consultants can assist organizations of any size with any facet of information system security. Progent can help create efficient cybersecurity solutions that guard a small business from advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.
Technical Support Firm Email Mobile Access
Outlook Web Access, OWA Computer Support Consultant
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Extended Service Desk Integration
Shared Call Center Support and Integration
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Technical Support Services Hornetsecurity Altaro VM Backup Disaster Recovery
After Hours Support and Help Altaro VM Backup Cloud Management
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to plan, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Exchange 2007 Server Professionals
Support Outsourcing Exchange Server 2007
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.
Emergency Technology Professional Capacity Planning Test Lab
PXE evaluation Lab Consultant Services
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test systems, the lab reduces capital outlay and technical risk while keeping critical network initiatives on schedule.
SentinelOne Endpoint Detection and Response Consultant
SentinelOne Singularity Complete Integration Professional
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Exchange 2013 Project Planning Onsite Technical Support
24/7/365 Microsoft Certified Exchange 2013 Unified messaging Online Technical Support
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect vital IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.
Ransomware Recovery Preparedness Review Specialist
Ransomware Recovery Preparedness Review Technology Professional
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer AD implementation. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with data security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability.
Emergency Integration Services Microsoft Exchange Upgrade
Exchange 2003 Server Upgrade Consultants
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Computer Consultants Fault Tolerant Internet Data Center
IT Services Non-stop Data Centers
Progent's Data Center engineers can help you find high availability data centers that match the specific needs of your company. High availability co-location sites are especially attractive to small organizations due to of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to build an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.
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