Des Moines, IA Full-time and Contracting Openings with Progent
Work for Talented Network Professionals, Desktop Service Technicians,
Network Security Experts, and Application Developers
Among America's premier computer consultant companies for small and midsize business networks, Progent manages a large staff of certified support experts who concentrate on core technologies such as:
- Microsoft technology
- Cisco Integrated Services Routers, Catalyst and Nexus switches, ASA firewalls, wireless access points, plus Voice over IP and VPN solutions
- System security consulting
- Sophisticated system architecture
- Remote IT support and system administration
Progent's Experts Group, which contracts independent consultants certified and managed by Progent, provides exceptionally specialized skills in a broad variety of vital business areas and networking technologies such as:
- Macintosh and iOS networking and applications
- Consulting for Linux-powered, UNIX-powered, and Sun Solaris systems
- Dynamics Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise
- BI consulting for Microsoft's SQL Server BI Stack, Power BI, and Microsoft Management Reporter/FRx
- Chief Information Officer, management information analyst, and project logistics services
- Web-based application software design, deployment, and troubleshooting
- SQL Server, MySQL and Oracle DBM programming and management consulting
- Office Access application development, migration and training
- Microsoft Office desktop and Office 365 consulting
Creative structures for acquiring clients, delivering support, nurturing a dynamic working environment, and offering highly competitive compensation have enabled Progent to become among the fastest growing and most well respected Microsoft Partners consultant companies in America and to establish a worldwide organization for providing remote IT service. If you are an accredited IT technician or information technology consultant with a drive for a customer success and strong communication skills, consultants will discover Progent a chance for adding to your technical skills, living a more independent career, and attaining economic success.
Learn More Information About Jobs with Progent
Follow these pages to find out more details concerning our job opportunities, company culture, work conditions, compensation model, and benefits:
Full-time Jobs at Progent
Progent is hiring a range of full-time workers including motivated Microsoft MCSE and MCP computer consultants; connectivity consultants who have Cisco CCIE, CCNP, or CCNA certification; and consultants for advanced network design with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and server virtualization. Progent is also seeking desktop support technicians, off-site service professionals, and CISA certified security engineers. Progent is also looking for veteran managers who can operate efficiently in our dynamic, virtual office model. Learn more details concerning full-time professional services jobs at Progent by going to Full-time Work at Progent.
Contract Jobs with Progent
Progent contracts freelance professionals who have specialized knowledge and working experience in high-demand IT topics beyond Progent's main technical focus. Progent's Experts Group employs freelance consultants who can provide advice and development services for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies such as telecommunications, web site development, Juniper infrastructure technology, web commerce, or Oracle and MySQL Database development and administration. Independent consultants premier by us coordinate with our full-time professionals to provide end-to-end solutions for small company networks. To learn more information concerning contract opportunities with our Experts Team, visit Contract Work with Progent.
How Progent Is Different
Progent has managed to attract the top professional talent by being unique. With an innovative blend of enterprising spirit, dedication to customer success, utilization of state-of-the-art technical tools, and a flexible work model that allows for quality-of-life options for our consulting team, Progent offers a stimulating culture for talented individuals who posses a drive for quickly improving their professional abilities to create real-world solutions for a variety of businesses and network environments. Learn more information about ways that Progent is unique by visiting How Progent Is Unique.
Our Virtual Office Work Environment
Progent's virtual office model utilizes sophisticated technical tools that support remote access, wireless communication, convenient availability of our knowledge bases, and instant cooperation with talented team members to help you to resolve business-critical network issues. Our virtual office setting allows you to focus on delivering service instead of dealing with traffic and helps consultants establish successful customer relationships by permitting you to come up with quick, viable, and affordable solutions. If you want to learn additional details concerning Progent's virtual office infrastructure, go to Progent virtual Office Business Model.
Compensation and Benefits
Progent's compensation is based on revenue sharing. The money you make is entirely tied to what you contribute. You have the choice of focusing on quality of life and choosing to work at an easy pace, using Progent's versatile schedule to make time for personal enthusiasms, or you can choose to make considerable money through hard work and lots of hours. Progent also offers complete family health insurance as well as numerous additional benefits. Find out more about Progent's compensation and benefit packages by referring to Progent Compensation and Benefit Programs.
Jobs at Progent Q&A
To see answers to popular enquiries about becoming employed by Progent, refer to Jobs at Progent Q&A.
The following is a description of Progent's available job opportunities:
Job Code P014
Sr. Microsoft Computer Consulting Expert
Progent is looking for experienced Sr. Microsoft computer consultants in the to help a variety of small and midsize businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.
Specifics about Sr. Microsoft Information Technology Consulting Expert Positions
Job Code P016
Desktop Support Expert
Progent is looking for Desktop Support Experts to help Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's client locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by current Microsoft technologies. Also, work extensively with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the customer's end users.
Details on Desktop Engineer Job
Job Code P018
Sr. Microsoft IT Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Sr. Microsoft computer consultants in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small businesses manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
Details on Senior Microsoft Information Technology Consultant Jobs
Sr. Microsoft Exchange Expert - Remote
Progent is seeking a Senior Microsoft Exchange expert to lead large-scale Microsoft Exchange design and deployment projects. The right applicant would be a technical consultant with expertise in the area of Exchange 2007 to 2019 and Exchange Online and with a solid grasp of Active Directory. This role would require experience in the consulting, system design, implementation and maintenance of these technologies.
Details on Senior Microsoft Exchange Expert Job
Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to work as a senior sales executive who is responsible for selling Progent's broad portfolio of information technology outsourcing/co-sourcing and network consulting, and application development services. Activities of the BDR include:
- Producing and explaining crucial elements of consulting proposals which tie our services with a customer's unique competitive requirements
- Maintaining excellent relationships with Progent's customers
- Providing ongoing account management and generating follow-on engagements
- Maintaining an understanding of rapidly evolving technology
If you wish to ask about any position shown above, you should e-mail your background information to jobs@progent.com. Be sure to include the code numbers of the jobs of interest.
Details About Jobs with Us
Staff Work for Network Consultants, Desktop Support Technicians,
Security Experts, and Remote Support Professionals
Progent wants to hire fulltime, results-oriented Microsoft certified consultants with Microsoft MCSE, MCSA, or MCP certification; Cisco accredited network engineers with Cisco CCIE or CCNP credentials; security consultants with CISM or comparable security credentials; and high-end system architecture experts with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and server virtualization. Progent also seeks professionals who can work on Progent's staff of help desk support specialists and remote support experts. In addition, Progent is hiring experienced administrators who can perform effectively in Progent's high-growth, virtual office environment.
By supporting a staff of skilled and dedicated consultants, delivering attentive customer services, and offering a competitive results-focused fee structure, We have been able to expand our customer list dramatically while delivering professional services to numerous businesses in the San Francisco area and across the U.S. A sophisticated virtual office environment, a common knowledge database, and a team approach to problem resolution have allowed Progent to maintain a talented consulting team and a satisfied customer list.
If you are a network professional with technical support experience, teaming with Progent or helping Progent's clients can expand your skills through cooperation with our staff of mutually team-oriented, expert engineers. Our focus on providing network expertise and computer help to small companies will give you the opportunity to work closely with key players and add significantly to the growth of exciting companies.
Progent is hiring technical professionals that can show recognized certification in their technical focus. For example, if you are a Microsoft expert, you should have your Microsoft Certified Systems Engineer certificate. In the case of Cisco professionals, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have you Certified Information Systems Security Professional, CISA, CISM, or one of the other top security certifications. Naturally, we are aware of "paper experts". However, simply because a credential does not ensure expertise is no justification for not earning one. If you have mastered your field, then most of these tests should pose no great difficulty. The point is that if you are an expert, then clients expect certifications. Progent can broadcast your talents, but you must provide a baseline of certifications for us to work with. In case you happen to be adamantly against the concept of credentials, we can understand and honor your position, but you are probably not a good fit.
Freelance Work for premier Experts for
Windows, Apple OS, Linux-based, and Sun Solaris Technology
For more than 20 years, our information technology engineers have provided low-cost and effective computer support services for small businesses in the and throughout the United States. A sophisticated virtual office environment, a common support knowledge base, and a collaborative philosophy for problem solving have enabled us to build a strong in-house team and dramatically expand a satisfied clientele.
The Experts Team is Progent's way to offer clients the services of specialized information technology support professionals who have in-depth skills and field experience in key areas outside of Progent's core focus in system support and security. Experts Team members are typically independent engineers and sometimes "moonlighters" who have been thoroughly certified by us to work closely with Progent's staff engineers to provide comprehensive, world-class network services to small and midsize businesses. Progent is always expanding our Experts Team in order to meet the particular needs of our customer base.
Our Experts Group now provides consulting in these technologies:
- Macintosh networking and applications
- Support for Linux, UNIX, and Sun Solaris systems
- MRP, Enterprise Resource Planning, or CRM consulting
- Strategic and vertical program support
- Chief Information Officer, management information analyst, and project management services
- Custom program development and deployment
- Web site, eCommerce, Electronic Data Interchange, and customer information portal design and integration
- DBM support and efficiency consulting
- Management intelligence expertise
- Telecom architecture consulting
Advantages of becoming part of Our Experts Group include:
- By associating with Progent, you can leverage the impact of Progent's explosive growth and excellent reputation in the industry. By having a team of talented and dedicated professionals, offering attentive customer support, and practicing a proven, value-oriented pricing model, Progent has quadrupled our clientele over the past several years and Progent now provides professoinal services to hundreds of companies in California and across the U.S.
- Progent's veteran marketing team takes care of all facets of promoting your services and technical knowledge into our quickly growing client base, so you spend less time finding customers and more time generating money.
- We will facilitate relationship building between you and our key group of expert Microsoft and Cisco Premier consultants who act as the conduit to the decision makers among our clients.
- Our selling and operations groups will take care of the complete sales and engagement process, from lead identification, job qualification, client needs description, skills matching, job analysis proposal writing, agreement negotiation and generation. Your entire responsibility is on providing top-quality consulting expertise.
- We will provide you connections to our advanced virtual office infrastructure, including convenient meeting/work sites throughout the San Francisco area, as well as Internet and telecomm connectivity throughout the U.S.
- You will have access to Progent's extensive knowledge base, procedures based on best practices, library of template-deliverable documents, and the aggregate experience from one of the country's largest pool of experienced network professionals.
- We will share partner-only benefits from top vendors including Microsoft and Cisco, including no-cost ordiscounted educational seminars, on-line connections to special vendor troubleshooting tools and technical support resources, and downloadable internal use software for training and/or sales use.
- You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
- As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any cost to be a member of Progent's Experts Team, but Progent has these requirements for membership:
- You should show a strong track record as a consulting professional operating on your own in your field of expertise, including a minimum two year record of successful contracting projects and/or have an active client base for which you currently deliver ongoing support activity.
- You must show that you are an expert in your field of concentration, including having a long task-relevant history and strong referrals, and have up-to-date manufacturer or industry professional qualifications.
- You have to be able to present yourself in a professional manner and be self motivated and assured in your abilities. You must have strong inter-personal skills and understand how to work efficiently alone or as a member of a team.
- You have to know how to articulate realistic expectations to clients and fellow Progent consultants and you must know how scope out tasks, produce project plans, and define realistic work schedules.
Enhance Your Skills with the Best Technology and
Working with the Top Team of Network Engineers
Progent's company culture will allow you to become a better professional by improving your information technology knowledge and increasing the loyalty of your clients. Progent delivers on this commitment by recruiting the best consulting talent for you to work with, offering an advanced system architecture, using custom application tools to enable the highest quality of service, and by optimizing our business structures for attracting and maintaining clients.
The most important factor that differentiates us from typical consulting companies is the high caliber of our support professionals. Out of the scores of consulting experts who have joined us, we have assembled top expertise covering a wide range of technical areas. Be it Microsoft servers, Cisco firewalls, corporate security, Apple, Linux, VMware, or other crucial technologies, we engage experts who can help you to be effective on major projects by leveraging the collective experience of our team of experts.
To promote the productivity of our team, we invest significantly in making available the best technology to do the job efficiently. Progent will leverage information technology to an extraordinary degree and our state-of-the-art virtual office environment enables effortless connectivity, cooperation, and information exchange with other Progent team members — all from at-home or on-the-road offices. Consultants don’t throw away time or forfeit revenue with regular drives to a conventional office, and any driving you do for on-site customer work is based on your own time table, not ours. The best benefit is that much of our support work can be done off-site, offering maximum productivity for billable hours. In fact, some Progent team members do remote support exclusively.
Our business structure is geared towards reacting quickly and effectively to client requirements via knowledge exchange and collaborative problem solving. Even though our engineers operate with a great deal of independence, dispatching is centralized, customer issues and solutions are meticulously monitored, documented, and organized for easy retrieval, up-to-date consultant schedules are published to facilitate team tasks and enable problem escalation, and client approval is always monitored. We reinforce the sense of connection through monthly team meetings and quarterly corporate events.
Most of Progent's consultants are located across California, however we are building a rapidly expanding group of consulting professionals throughout America. Our virtual office environment eliminates geographic boundaries that limit the productivity of traditional company models. We enhance the package by providing a comprehensive benefit plan to ensure the physical health and financial welfare of our employees and their families.
Just as we have awesome consultants, our marketing and administration groups match the excellence that is Progent. These high-performance contributors to Progent’s growth are enabling us to target and land the scores of new clients we are now acquiring every month. We recently marked the delivery of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong marketing operation.
Possessing a commitment to technical proficiency is a key for success with Progent. A job in consulting will push you to enhance your skills more than is possible in any other position in information technology. Being confronted by a continual stream of network challenges is what makes consulting exciting. Clients rely on a consultant to perform the toughest jobs. Creative projects, leading-edge implementations, vexing or entrenched issues, and difficult migrations are the basis for what we do daily. With us, you will not stagnate or be pigeonholed, as is all too typical for network engineers in traditional corporate roles. You will wake up every morning excited about the challenges ahead.
Along the way, you will meet some great folks, both by establishing close customer relationships and by operating closely with other Progent consultants, where you will learn from and contribute to their success. Yes, technology is vital, but we are a relationship-focused organization from top to bottom. If you don’t have strong communications skills or like cooperating with a diverse assortment of personalities, then we are in all likelihood not a good match.
If this seems good to you, we urge you to talk to us about our vision of the new paradigm of information technology consulting.
Get Lifestyle Benefits and Professional Prowess with
Progent's Sophisticated Virtual Office Infrastructure
Progent is convinced that a carefully designed and implemented network can be a pivotal piece for enabling any firm's growth, and we follow this credo in our corporate system environment. Progent has built a fault-tolerant virtual office network that allows Progent's staff consultants and certified contractors to offer fast and efficient service, cooperate closely on complex jobs, and experience career and personal growth from being a member of a dynamic company ethos of personal drive and independence.
An index of content::
Threat Management Gateway 2010 Network Engineer
Microsoft Forefront TMG 2010 Support and Setup
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server and offers a easily managed web gateway that acts as a one-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from any version of ISA Server.
Cloud Protection for Email Services
ProSight Email Zero Hour Protection Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Wi-Fi RF Coverage Maps Specialist
Support and Help 802.11x Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to plan and implement a wireless LAN customized for your facilities, providing your business a wireless solution that has the reception, speed, load-handling capability, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
OS X and Exchange Remote Support Services
Mac and Outlook Web App Support and Integration
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send messages, search the GAL, copy addresses, synchronize appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.
CISSP Certified Security Analyst Consultant Services
CISSP Certified Security Auditor Specialists
Progent's CISSP-certified network security experts can help businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile users sharing network resources spread over multiple physical datacenters and various clouds.
Open Now Windows Server 2012 R2 Private Cloud IT Consulting
Microsoft Expert Windows Server 2012R2 Security Technical Support Services
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security plan, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Computer Engineer Microsoft Virtual Machines
Microsoft Virtual Machines Troubleshooting
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by software first developed by Connectix, provides the power necessary to accomplish server consolidation, application migration, and server isolation tasks via virtualization techniques in an enterprise-class IT network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance ROI in software development and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server.
ProSight Spam Filtering Engineer
Engineer Email Image Spam Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Online Consulting Power View
Microsoft SQL Server Analysis Services Integration
Progent can provide the support of Microsoft-certified engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and certified security professionals to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
CRISC Certified Network Risk and Information Systems Control Architect Consultant Services
Specialists CRISC Certified Risk and Information Systems Control Manager
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Microsoft Certified Online Troubleshooting Windows Server 2012R2 Configuration Manager
Microsoft Windows Server 2012R2 Computer Engineer
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management team, create an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Email Predictive Sender Profiling Consultants
ProSight Email Virus Filtering Consultant
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft and Cisco Certified Expert Small-Medium Business Integration Specialist
Urgent Small Business Technology Consultants
Progent provides IT services for mid-size companies who have 100 to 250 network users. The mid-size company or work group has traditionally been an underserved segment of the market for network support services. The cost structures and support access practices of major outside support firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose advanced technology and capability are frequently comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive server monitoring, significantly lowers the network maintenance costs of a small-medium business while offering the small company with big-company support from certified, IT experts with background in a broad array of midsized business technologies. If your medium size company or small business is looking for levels of network help needed by a mid-size office without paying big-company prices, call Progent.
Alaska Computer Network Specialist
Remote Support Network Design
Progent’s Technical Response Center provides affordable national extended hours online troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and remote direct network access to isolate and resolve technical problems rapidly and economically.
Setup and Support Apple Mac and Windows
Troubleshooting macOS and Windows integration
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer world class support to companies that depend on these platforms to keep their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows network.
Enterprise hybrid cloud integration Consultant Services
Hybrid cloud integration Consultants
Progent offers expert online support to help businesses integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that utilize physical IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
UNIX with Windows Integration Support
Windows and Solaris Consultant Services
If your company has a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security areas such as security administration practices, security design and models, connection management products and techniques, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISA and CISM stipulate the fundamental skills and international standards of performance that network security managers are expected to possess. These certification give IT management the confidence that consultants who have achieved their CISM or ISSAP certification have the experience and theory to deliver effective security support and consulting services.
Solaris Technical Consultant
24x7 Solaris Professional
If your company network combines Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that allows all your operating systems to coexist for easy management, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's Sun Solaris and Windows coexistence support offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and repair, in-person technical support, and Helpdesk services.
Tandberg Video Conferencing Consultancy
Codian Consult
Progent can provide the expertise of a veteran consultant with extensive experience configuring, managing, and upgrading immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support group, your ISP, and your telepresence platform supplier to assist your organization maximize the strategic value of your video conferencing solution.
Integration Support Meraki CMX
Top Meraki 802.11ac AP Remote Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Mac Security Audits Onsite Technical Support
Online Support Services Mac Penetration Testing
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac network through expert support offerings including running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the particular objectives of your corporate network.
Windows 8.1 BitLocker Network Consulting Firm
Small Business IT Consulting Group Windows 8.1 Storage Spaces
Windows 8.1 is engineered to run on devices from smart phones and slates to power-user desktops. A wealth of innovative capabilities, including its touchscreen interface and iconic tile GUI, provide a wide selection of advantages for companies who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and show you how to derive significant business advantage from the product's various technical enhancements.
Open Now Private Cloud Hosting for Virtual Data Centers Consultant Services
ProSight Private Cloud Services Engineers
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization techniques that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Cisco Help Desk Technical Consultant
Help Desk Software Selection and Deployment Remote Troubleshooting
The Help Desk support delivery structure used by Progent gives small organizations an affordable option to reliance on freelance consultants by offering broad technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent assistance, escalation capability to top-level experts for handling even the most difficult issues, service consistency and dependability, prompt follow through enforced by veteran service managers, a variety of convenient mechanisms for requesting support jobs, and a high level of process transparency made possible by trouble ticket tracking and available through a web-based portal.
UNIX with Windows Support and Help
Windows, UNIX, Solaris Support Outsourcing
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft Office Technical Support Companies
Microsoft Small Business Computer Consulting
To deliver economical IT services for small businesses, Progent has developed comprehensive computer outsourcing packages that offer small organizations fast access to technical help without forcing you to hire, train, and maintain an expensive in-house computer support staff. Progent’s IT outsourcing services give you an affordable way for creating a secure and robust environment for your important Microsoft Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.
CISA Certified Cybersecurity Audit Consultant Services
CISA Certified Security Audit Professional
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit professional able to help businesses in the areas of information systems audit process, information technology administration, systems and infrastructure lifecycle, information technology support, safeguarding of data resources, and business continuity planning.
Professional Sales Office
Technical Support Services Branch Office
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique capability for supporting branch offices that need network service with the flexibility common to with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise has a branch office located anywhere in California or any area covered by Progent's engineers, Progent can offer a broad array of in-person and remote IT support services and system architecture expertise.
Cisco Expert Microsoft Azure migration Expert Development
Azure enterprise hybrid cloud solutions Consultancy
Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Migration UNIX
Sun Solaris Upgrade Consulting
Progent can assist you to plan and execute an efficient migration from a Solaris-powered IT environment to a network powered by Windows and capable of running Microsoft's popular office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to guard your information and minimize productivity discontinuity by developing an effective transition strategy that preserves your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, migration planning and validation, MS Exchange migration support, information and application migration, and processor and storage system migration and consolidation.
24-7 Technical Consultant UNIX with Windows
Open Now Microsoft Expert Solaris with Windows Consultant
If you are producing UNIX-based applications in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site support as your company needs it, Progent offers an affordable solution for managing an IT network that provides excellent reliability, protection, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.
Emergency ProSight Managed IT Services Consultant
24/7/365 Managed IT Services Consulting Computer Consultant
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain minimal internal IT administration and support teams with affordable help from world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of routine administrative tasks, continual adoption of new information technology, smooth transition from older systems to modern solutions, improved fit between information technology with business objectives, guidance from seasoned network consultants, and allowing management to focus on business rather than fast-evolving computer technology.
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