One of America's top network consultant firms for business networks, Progent maintains a large team of talented support professionals who concentrate on mainstream IT areas such as:

  • Microsoft Windows products
  • Cisco Integrated Services Routers, Catalyst and Nexus switches, ASA firewalls, access points, plus Voice over IP and VPN products
  • Enterprise security analysis
  • Sophisticated network infrastructures
  • Off-site IT support and network management

Progent's Experts Team, which contracts freelance consultants certified and managed by Progent, offers highly specialized skills in a wide range of critical business applications and networking solutions such as:

  • Macintosh and iOS networking and application software
  • Consulting for Linux-powered, UNIX, and Sun systems
  • Microsoft Dynamics Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
  • BI expertise for platforms including SQL Server BI Stack, Microsoft Power BI, and Microsoft Management Reporter/FRx
  • CIO, business analyst, and project logistics services
  • Web app design, integration, and troubleshooting
  • SQL Server and Oracle DBM development and management help
  • Microsoft Office Access database application programming, migration and troubleshooting
  • Office desktop and Office 365 individual and group training

Creative models for attracting customers, providing service, maintaining a dynamic working environment, and offering generous compensation have allowed us to be among the most rapidly expanding and most well recognized Microsoft Partners consulting firms in America and to establish a worldwide presence for providing online IT service. If you are an accredited computer technician or information technology consultant with an orientation towards a customer success and strong people skills, you will find in Progent a chance for enhancing your professional skills, developing a more rewarding career, and achieving financial security.

Find Out Additional Information About Jobs at Progent
Follow these links to learn additional details about our job opportunities, business philosophy, operational environment, profit sharing structure, and benefits:

Consulting Positions at Progent
We are seeking a range of on-staff employees such as solutions-driven Microsoft MCSE and MCSA computer engineers; system consultants who have Cisco CCIE, CCNP, or CCNA certification; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data preservation, and server virtualization. Progent is also seeking desktop support experts, remote service professionals, and CISSP or CISA certified security engineers. We are also looking for experienced managers who can operate efficiently in our dynamic, virtual office environment. Find out more information concerning staff consulting positions at Progent by visiting Full-time Work at Progent.

Freelance Jobs with Progent
Progent contracts independent professionals who have specialized expertise and working experience in high-demand IT topics outside our main technical focus. Our Experts Group includes independent consultants who offer advice and development support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies like telecommunications, web site design, Juniper Networks products, eCommerce, or Oracle and MySQL Database programming and management. Independent consultants premier by Progent coordinate with Progent's staff consultants to provide comprehensive IT services for small and midsize company networks. If you want to learn additional details about freelance jobs with Progent's Experts Consulting Group, go to Contracting Work with Progent.

How We Are Different
Progent has managed to recruit the top professional talent by being different. Providing an innovative mix of entrepreneurial drive, insistence on client satisfaction, utilization of advanced technical tools, and an independent work structure that offers quality-of-life choices for our team members, Progent offers a stimulating culture for talented individuals who have a drive for quickly enhancing their technical abilities to deliver real-world benefits for a variety of organizations and network environments. Learn more information concerning how we are different by going to Reasons That Progent Is Unique.

Progent's Virtual Office Work Environment
Our virtual office network provides advanced technologies that enable remote access, wireless communication, convenient availability of our support databases, and close collaboration with talented colleagues to help you to resolve business-critical IT issues. Our virtual office model enables consultants to focus on delivering service rather than dealing with traffic and helps you build lasting customer relationships by enabling you to provide fast, effective, and affordable solutions. If you want to find out additional details concerning our virtual office infrastructure, see Progent virtual Office Network.

Compensation Model and Benefits
Progent's compensation is based on revenue sharing. What you make is wholly tied to the revenue you generate. You have the choice of concentrating on life style and choosing to consult at a more relaxed pace, using our flexible schedule to make time for personal enthusiasms, or you can use the opportunity to make significant money by hard effort and long consulting time. Progent also provides full family health insurance as well as many additional benefits. Learn more details concerning Progent's compensation model and benefit programs by referring to Our Compensation Model and Benefit Programs.

Employment at Progent FAQs
To see replies to frequent questions about becoming employed by Progent, go to Jobs at Progent Q&A.

Here is a list of Progent's present job openings:

Job Code P014
Senior Microsoft Information Technology Consultant
Progent is seeking proven Senior Microsoft computer consultants in the to assist a variety of small and midsize businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

More information about Sr. Microsoft IT Consultant Positions

Job Code P016
Desktop Support Expert
Progent is seeking Desktop Support Consultants to help our customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers powered by the latest Microsoft technologies. In addition, work closely with customer's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.

More information on Desktop Support Expert Jobs

Job Code P018
Senior Microsoft Information Technology Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Senior Microsoft IT consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small businesses manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include network infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Details on Sr. Microsoft Information Technology Consultant Positions

Sr. Exchange Expert - Remote
Progent is looking for a Senior Exchange expert to lead enterprise-level Microsoft Exchange design and implementation initiatives. The right applicant should be a computer consultant with mastery in the area of Microsoft Exchange 2007 to 2019 and Office 365 and with a thorough grasp of Microsoft AD. This role calls for a background in the consulting, system design, implementation and maintenance of these platforms.

Details about Sr. Microsoft Exchange Consultant Positions

Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to operate as a senior-level sales executive who is responsible for selling the company's broad portfolio of IT outsourcing/co-sourcing and computer consulting, and development services. Responsibilities of the BDR include:

  • Generating and explaining key components of consulting propositions that associate our deliverables with a client's primary business needs
  • Establishing and maintaining strong relationships with Progent's customers
  • Providing continuing client management and generating follow-on engagements
  • Maintaining an understanding of continually changing technology
Details on Business Development Representative Positions - Los Angeles and New York Metro Areas

If you wish to ask about any opening shown above, please e-mail your background information to Be sure to include the job codes of the jobs of interest.

Details Concerning Opportunities with Us

Fulltime Jobs for Network Engineers, Computer Support Specialists,
Security Experts, and Remote Help Technicians

Progent wants to hire staff-level, results-oriented Microsoft certified engineers with Microsoft MCSE, MCSA, or MCP credentials; Cisco certified network engineers who have Cisco CCIE, CCNP, or CCNA certification; security professionals with CISA or equivalent security credentials; and advanced system design experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information preservation, and virtual servers. Progent also is looking for professionals who can work on Progent's team of help desk support specialists and remote support experts. Also, We are seeking experienced administrators able to operate effectively in our high-growth, virtual office culture.

By maintaining a team of skilled and motivated consultants, delivering attentive client care, and offering a strong value-focused pricing model, Progent has managed to expand our customer base rapidly while providing professional services to hundreds of companies in the San Francisco area and across the United States. An advanced virtual office network, a shared knowledge base, and a group strategy for problem resolution have helped Progent to retain a talented staff and a loyal customer base.

For an information technology consultant with troubleshooting experience, joining Progent or working for our clients can enhance your knowledge via cooperation with our staff of highly team-oriented, talented consultants. Our focus on delivering information technology expertise and technical help to small and midsize companies will give you the chance to work intimately with key players and contribute appreciably to the growth of exciting companies.

We are hiring consultants who have recognized certification related to their technical expertise. For example, if you are a Microsoft expert, you must have your Microsoft MCSE certificate. For Cisco consultants, show us your Cisco Certified Internetwork Expert or CCNP credential. For network security, you should have earned you CISSP, CISA, Certified Information Security Manager, or one of the other top security certifications. Of course, Progent is familiar with “paper MCSEs.” Notwithstanding, the fact that a credential can not ensure expertise is no reason for not earning one. If you know your field, then the majority of those certifications should present no great difficulty. The bottom line is that if you are an expert, then customers deserve to see credentials. We will broadcast your talents, but you should have basic credentials for Progent to work with. In case you happen to be adamantly opposed to the concept of credentials, we can understand and honor your opinion, but you are likely not an appropriate fit.

Freelance Jobs for certified Application Specialists for
Windows, Apple OS, Linux/UNIX, and Sun Technology

For over two decades, our computer engineers have offered affordable and successful computer support expertise for businesses in the and throughout the United States. An advanced virtual office environment, a common support database, and a team philosophy for problem resolution have helped us to retain a talented staff and dramatically grow a loyal client base.

The Experts Team is our way to offer clients the services of specialized computer consulting engineers who have in-depth skills and work background in key technologies outside of Progent's core concentration in network support and security. Experts Team consultants are often freelance engineers and occasionally "moonlighters" who have been thoroughly premier by us to collaborate with our staff consultants to provide end-to-end, enterprise-class network services to small companies. We are continually expanding the Experts Team in order to meet the particular needs of our clients.

Our Experts Group currently provides consulting in these technologies:

  • Apple OS networking and programs
  • Consulting for Linux-based, UNIX-based, and Sun environments
  • MRP, Enterprise Resource Planning, or Customer Relationship Management customization
  • Line-of-business and specialized program help
  • CIO, management information analyst, and project management outsourcing
  • Special applications development and deployment
  • Web, electronic business, EDI, and customer portal design and integration
  • DBM support and performance consulting
  • Business intelligence consulting
  • Telecommunications systems consulting

Benefits of becoming part of Progent's Experts Group include:

  • By working with Progent, you get to take advantage of the impact of Progent's explosive growth and top-notch reputation in the industry. By maintaining a team of skilled and dedicated consultants, providing excellent client support, and following a proven, ROI-oriented pricing model, Progent has quadrupled our customer base over the past few years and Progent currently delivers professoinal services to hundreds of companies in and across the United States.
  • Progent's experienced marketing team takes care of all aspects of promoting your services and technical knowledge into our quickly growing client base, so you expend less time signing up clients and extra time generating money.
  • Progent will facilitate communications between you and our core group of experienced Microsoft and Cisco Premier consultants who are the conduit to the key executives among Progent's customers.
  • Progent's sales and administration groups will take care of the complete sales and contracting process, from lead identification, project qualification, customer requirements definition, capabilities matching, project analysis proposal generation, contract negotiation and generation. Your entire focus stays with providing top-quality consulting expertise.
  • Progent will gives you access to Progent's advanced virtual office environment, offering professional meeting/work locations throughout the San Francisco area, and Internet and telecomm connectivity anywhere in the U.S.
  • You will have the benefit of Progent's vast knowledge base, processes based on best practices, library of template-deliverable documents, and the aggregate expertise from one of the country's largest pool of experienced network professionals.
  • We will share special benefits from top technology companies including Microsoft and Cisco, including free orlow-cost training classes, on-line access to restricted vendor troubleshooting tools and technical support resources, and on-line internal use programs for education or sales use.
  • You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
  • As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection

There is no cost to become a member of Progent's Experts Group, but Progent has the following requirements to join:

  • You should show a strong track record as a consulting professional working independently in your field of expertise, including a minimum two year history of successful consulting jobs or you must have an active customer base to whom you currently deliver ongoing support activity.
  • You need to demonstrate that you have expertise in your field of concentration, which includes having a long work-related history and strong referrals, and possess up-to-date vendor and/or industry professional certifications.
  • You have to know how to carry yourself in a professional way and be self motivated and assured in your abilities. You must have excellent people skills and know how to work efficiently by yourself or as part of a group.
  • You should be able to communicate realistic goals to customers and other Progent team members and you must know how analyze tasks, create project plans, and estimate realistic work schedules.

Enhance Your Skills with the Best Technology and
Joining a Great Group of Network Engineers

Progent's work environment will allow you to become a better professional by improving your information technology skills and boosting the loyalty of your clients. Progent makes good on this promise by attracting the top consulting experts for you to work with, providing a state-of-the-art network and communications architecture, running custom software tools to deliver the maximum level of service, and by optimizing our operational structures for finding and maintaining customers.

The decisive factor that differentiates Progent from ordinary consulting companies is the high caliber of our consulting team. Out of the 50 or so consulting experts who have teamed with Progent, we have recruited the best expertise covering a wide array of technologies. Whether it’s Microsoft Windows, Cisco firewalls, corporate security, Macintosh, Linux/UNIX, server virtualization, or other vital application, we deploy experts who can help you to be effective on larger jobs by leveraging the aggregate skills of Progent's team of experts.

To ensure the productivity of our consultants, we invest heavily in providing the best tools to do the job efficiently. We will exploit information technology to an extraordinary extent and our state-of-the-art virtual office environment allows seamless communications, cooperation, and knowledge exchange with other Progent team members — entirely from at-home or on-the-road offices. Consultants don’t waste time or forfeit income with daily commutes to a conventional office, and any driving you do for in-person client work is based on your own time table, not Progent's. The best benefit is that much of Progent's consulting work can be performed off-site, representing 100% productivity for income-producing hours. In practice, some of our team members do off-site consulting only.

Our operations are set up for reacting quickly and efficiently to customer needs via knowledge sharing and collaborative problem resolution. Although our engineers work with a high level of independence, resource allocation is unified, customer problems and solutions are meticulously monitored, documented, and archived for easy retrieval, up-to-date consultant availability is broadcast to streamline team projects and enable problem escalation, and client approval is continually evaluated. We reinforce the feeling of connection via periodic workgroup meetings and quarterly company-wide events.

Most of Progent's consultants are located across California, however we are attracting a quickly growing group of network experts throughout the U.S. Progent's virtual office infrastructure eliminates regional boundaries that restrict the productivity of conventional company models. We enhance the deal by providing a full benefit plan to ensure the health and financial security of our team members and their relations.

Not only do we have awesome consultants, Progent's marketing and operations groups live up to the high standards that defines Progent. These high-performance factors behind Progent’s growth are enabling us to target and sign up the scores of new customers we are currently acquiring every month. Progent recently marked the delivery of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales operation.

Having a passion for technical proficiency is a key for success with Progent. A career in consulting will push you to learn more than is possible in any other job in information technology. Being exposed to a continual series of technical challenges is what makes professional support interesting. Customers choose consultants to do the “hard stuff.” Innovative tasks, advanced implementations, vexing or entrenched issues, and tricky upgrades are the foundation for what we do every day. At Progent, you will not stall or be pigeonholed, as is all too typical for computer professionals in traditional corporate roles. You will awake every day enthusiastic about the challenges to come.

On the way, you will work with some wonderful people, both by building close client contacts and by operating closely with other Progent team members, where you will learn from and contribute to their growth. Of course, technology is vital, but we are a relationship-focused company through and through. If you don’t have excellent communications skills or like cooperating with a diverse assortment of personalities, then we are probably a poor fit.

If all this seems right for you, we invite you to talk to Progent about our vision of the new paradigm of network consulting.

Enjoy Lifestyle Benefits and Technical Success with
Our Advanced Virtual Office Environment

Progent is convinced that a carefully designed and implemented information system can be a pivotal piece for enabling any company's success, and we apply this credo in our own system infrastructure. We have created a zero-downtime virtual office network that allows Progent's in-house consultants and certified contractors to deliver fast and efficient service, collaborate closely on sophisticated jobs, and experience professional and private maturity by being a member of a dynamic company ethos of self motivation and independence.

An index of content::

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    Microsoft Windows 7 Migration Information Technology Consulting

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    24 Hour Consultant Mandrake Linux

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  • Microsoft Proxy Server Configuration
    Computer Consulting ISA 2004 Enterprise Edition Server

    Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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    ISA Server Consult

    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that supports your information security requirements without restricting your productivity.

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  • 5520 wireless controller Engineer
    wi-fi controller Remote Consulting

    Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller products. Progent can provide expertise for physical and software-based Wi-Fi controllers and can assist you to decide which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.

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  • Microsoft and Cisco Service Desk Support IT Services
    Help Desk Outsourcing Services Outsourcing

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  • Colocation Selection Setup and Support Colo Computer Consultants

  • Train Office Entourage for Mac
    Training Professional Office Outlook for Mac

    Progent can provide one-on-one training designed for people who want to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X application software.

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  • Windows 10 Training Engineer
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    Progent's Cisco CCIE-certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you want to keep plus the new 64-bit versions of applications you plan to install.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for critical workloads by providing centralized, mixed-platform tracking of IT resources deployed throughout on-premises systems and cloud environments. Progent's consulting team can provide world-class online and onsite support to assist organizations of any size to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.

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    Progent can help you to design and implement an efficient migration from a Sun Solaris-based information system to a network powered by Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to guard your information and reduce productivity discontinuity by designing an effective transition plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current environment, transition planning and testing, Exchange migration expertise, information and application software migration, and server and storage migration and economization.

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    Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new implementation of System Center 2016, expand or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.

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    Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to help businesses of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any facet of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company more complete support for your IT network.

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    Progent’s high availability inter-site connectivity and fault tolerant network infrastructure consultants can help small companies achieve fault tolerant Interoffice connectivity via fully redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.

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    Remote continuous network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can afford a degree of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost services designed to help you to identify and fix a most network issues before they get big enough to impact your business.

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    Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to enhance business operations so they match better with your business goals. Your business can create and install a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.

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    Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess whether to migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Nagios and MRTG are useful, Open Source monitoring tools that operate on Linux and can be deployed to monitor UNIX networks, Microsoft Windows systems, or mixed-platform networks where Linux and MS Windows coexist. The Nagios monitor allows network managers to monitor network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances including servers, routers, and switches. Progent's system monitoring engineers can help you utilize both these utilities to tune and troubleshoot your computer network.

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    Progent offers several essential kinds of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients convenient access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a solid contributor to company performance. Progent's goal is to fix and not merely report problems.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.

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    Progent's Data Center consultants can show you how to identify high availability data centers that meet the particular requirements of your business. High availability off-site data centers are especially attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an in-house data center that offers even a basic level of fault tolerance is too expensive for the majority of small companies. Progent can help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.

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    Progent's Microsoft-Premier SQL consultants offer a range of services to help small and midsize businesses to design, implement, administer, and troubleshoot MS SQL Server 2008 systems in order to get the optimum competitive benefit from Microsoft's advanced RDBM technology. Also, Progent can provide help with system infrastructure, enterprise-wide security, and application development to optimize the strategic advantage of your computer investment.

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    Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.

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    Progent’s team of expert programmers, relational database architects, and program management consultants can help enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers experience with web development technologies and can assist clients to create, enhance, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.

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    Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.

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    Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to migrate from a legacy release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 environment so you get the highest possible return on investment.

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    Cisco offers a full array of routers that includes routers built to deliver the security, bandwidth, and availability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

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    ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity.

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    The Certified Information Systems Auditor accreditation is a recognized qualification that represents expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist companies in the areas of information systems audit services, IT enforcement, network assets and architecture ROI, information technology service delivery, safeguarding of data assets, and business continuity preparedness.

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    Cisco's Meraki MS line of access and distribution switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to help you to plan and deploy an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to ensure security, develop and validate a disaster recovery strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.

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    Even if your company has a minimal computer support staff and a modest IT budget, your information system can still feature the same high reliability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and hardware up and running.

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    Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact vital areas including ease of administration, availability, compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.

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