Grand Rapids, Michigan Career and Freelance Openings with Progent
Jobs for EXperienced Network Consultants, Help Desk Support Technicians,
CISSP Certified Consultants, and Application Developers
Among the top computer consulting companies for small and midsize business systems, Progent maintains a full-time staff of talented support experts who concentrate on mainstream IT areas including:
- Microsoft products
- Cisco Integrated Services Routers, switches, ASA firewalls, wireless APs, plus Voice over IP and VPN solutions
- System security expertise
- Sophisticated connectivity infrastructures
- Off-site troubleshooting and system management
Progent's Experts Group, which contracts independent experts premier and coordinated by Progent, provides exceptionally refined knowledge in a broad variety of key business areas and network solutions that include:
- Macintosh and iOS networking and applications
- Consulting for Linux-based, UNIX-based, and Sun systems
- Dynamics Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting
- BI expertise for platforms including SQL Server BI Stack, Excel Data Analysis Tools, and Crystal Reports
- CIO, business analyst, and project logistics outsourcing
- Web-based application development, integration, and troubleshooting
- SQL Server and Oracle Database development and management help
- Office Access database development, enhancement and troubleshooting
- Microsoft Office and Microsoft Office 365 custom training
Innovative structures for acquiring clients, providing service, establishing an efficient working environment, and providing highly competitive compensation and benefits have allowed us to become among the fastest expanding and most well recognized Microsoft Partners consultant companies in the U.S. and to build a worldwide organization for delivering remote network service. If you are a certified IT support professional or information technology consultant with a focus on a customer success and excellent communication skills, consulting professionals should consider Progent a chance for enhancing your technical skills, developing a more rewarding lifestyle, and attaining economic success.
Find Out More Information Concerning Working with Progent
Follow these pages to find out more details about Progent's job opportunities, business culture, work conditions, profit sharing model, and benefits:
Full-time Jobs at Progent
Progent is seeking a variety of full-time workers including solutions-driven Microsoft MCSE, MCSA, and MCP computer engineers; connectivity experts with Cisco CCIE, CCNP, or CCNA certification; and consultants for advanced system design with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and VMware technology. We are also seeking desktop support technicians, off-site service specialists, and CISSP, CISM, or CISA certified security professionals. We are also seeking experienced managers and administrators who can operate efficiently in Progent's high-growth, virtual office model. Learn more information about full-time professional services jobs at Progent by referring to Full-time Careers at Progent.
Contract Opportunities at Progent
Progent works with freelance consultants with proven expertise and field background in important information technology topics outside Progent's primary service focus. Progent's Experts Group hires contractors who offer consulting and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas like telecom, web development, Juniper Networks products, web commerce, or Oracle and MySQL DBM programming and administration. Independent contractors certified by Progent coordinate with Progent's in-house engineers to provide comprehensive solutions for small and midsize company networks. In order to learn additional information about contracting opportunities with our Experts Team, refer to Contracting Jobs with Progent.
Reasons That Progent Is Exceptional
Progent has managed to attract the best professional talent by being different. With a powerful blend of entrepreneurial drive, dedication to customer satisfaction, use of state-of-the-art technical tools, plus a flexible work structure that allows for quality-of-life choices for Progent's team members, Progent offers a dynamic culture for select individuals who posses a drive for rapidly enhancing their professional skills to create concrete solutions for a range of businesses and network environments. Learn more information concerning reasons Progent is unique by going to Ways That We Are Different.
Progent's Virtual Office Business Model
Progent's virtual office environment incorporates advanced technologies that enable off-site support, wireless communication, convenient availability of Progent's support databases, and close collaboration with mobile colleagues to help you to resolve business-critical network problems. Our virtual office model allows you to concentrate on providing service rather than fighting traffic and helps you establish successful customer relationships by enabling you to come up with quick, effective, and cost-effective solutions. To find out more information concerning our virtual office business model, go to Progent virtual Office Network.
Compensation Model and Benefit Programs
Progent's compensation is based on revenue sharing. What you make is wholly based on the revenue you generate. You have the choice of concentrating on quality of life and electing to consult at an easy pace, using our flexible schedule to follow individual enthusiasms, or you can take advantage of the chance to make considerable income through hard effort and lots of hours. Progent also provides complete family health insurance plus many additional benefits. Learn more details about Progent's compensation model and benefits by visiting Progent Compensation Model and Benefit Packages.
Jobs at Progent Q&A
To see replies to frequent enquiries concerning becoming employed by Progent, refer to Consulting at Progent Frequently Asked Questions.
Here is a list of Progent's present job opportunities:
Job Code P014
Sr. Microsoft Computer Consulting Expert
Progent is seeking proven Senior Microsoft information technology consulting experts in the to assist a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.
Details on Senior Microsoft IT Consultant Jobs
Job Code P016
Desktop Engineer
Progent is seeking Desktop Support Consultants to help Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our customer sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. Also, work extensively with customer's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the customer's end users.
More information on Desktop Support Expert Positions
Job Code P018
Sr. Microsoft IT Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for experienced Senior Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small businesses manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.
Specifics about Sr. Microsoft IT Consulting Expert Positions
Senior Microsoft Exchange Consultant - Remote
Progent is looking for a Sr. Microsoft Exchange consultant to lead large-scale Exchange design and deployment initiatives. The ideal applicant would be a technical consultant with mastery in the area of Exchange 2007 to 2019 and Microsoft Office 365 and with a thorough grasp of Active Directory. This role calls for a background in the consulting, system design, deployment and maintenance of these platforms.
More information about Sr. Exchange Expert Jobs
Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to operate as a senior sales executive responsible for selling the company's comprehensive portfolio of IT outsourcing and computer consulting, and application development services. Responsibilities of the BDR include:
- Generating and articulating crucial components of engagement propositions that align our deliverables with an organization's IT goals
- Maintaining good relationships with Progent's clients
- Providing ongoing account management and developing follow-on sales
- Explaining continually evolving technology
If you wish to apply for any position listed above, you should send your resume to jobs@progent.com. Be sure to copy the code numbers of the jobs that interest you.
Additional Facts Concerning Opportunities at Progent
Staff Jobs for Network Engineers, Desktop Service Specialists,
Security Consultants, and Remote Help Professionals
Progent wants to hire fulltime, results-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco accredited network engineers with Cisco CCIE credentials; security consultants who have CISM or comparable security certification; and high-end system architecture consultants with experience in mobile solutions, wireless networking, service continuity, business continuity, data protection, and VMware. Progent also seeks professionals who can join our staff of desktop support technicians and off-site troubleshooting experts. In addition, Progent is hiring talented administrators who can operate productively in our high-growth, virtual office environment.
By supporting a staff of talented and motivated professionals, delivering world-class client services, and following a competitive results-focused fee structure, We have been able to increase our customer list dramatically while providing consulting services to numerous companies in the San Francisco area and across the United States. An advanced virtual office environment, a common information base, and a group strategy for problem solving have helped Progent to retain a talented consulting team and a satisfied customer base.
For an information technology professional with troubleshooting expertise, teaming with Progent or helping our clients will expand your knowledge via interaction with our group of mutually team-oriented, talented engineers. Our focus on providing information technology expertise and technical support to small organizations will offer you the opportunity to collaborate intimately with key players and contribute significantly to the success of dynamic businesses.
We are looking for consultants who have verifiable certification in their special focus. For example, if you are a Microsoft expert, you must have earned your Microsoft Certified Systems Engineer certificate. For Cisco professionals, have your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have earned you CISSP, CISA, Certified Information Security Manager, or other top security certifications. Naturally, Progent is familiar with "paper experts". Still, the fact that a certificate can not ensure expertise is no justification for not owning one. If you know your stuff, then most of those tests should present no challenge. The point is that if you call yourself an expert, then clients deserve to see credentials. We can promote your skills, but you need to have a baseline of certifications for Progent to market. In case you are adamantly against the concept of credentials, Progent can sympathize with and honor your position, but you are probably not an appropriate fit.
Freelance Jobs for certified Application Specialists for
Windows, Apple OS, Linux/UNIX, and Sun Solaris Technology
For more than two decades, our consulting professionals have offered low-cost and successful computer support services for small businesses in the and throughout the United States. A sophisticated virtual office network, a common technical knowledge base, and a team approach to problem solving have helped us to retain a strong in-house team and quickly expand a loyal clientele.
The Experts Group is Progent's way to offer customers the services of expert computer support engineers who have in-depth skills and field background in important technologies outside of Progent's core focus in network infrastructure and security. Experts Team consultants are often independent engineers and sometimes "moonlighters" who are carefully certified by Progent to work closely with our staff engineers to provide comprehensive, enterprise-class information technology services to small companies. We are always enhancing the Experts Group in order to address the special requirements of our customer base.
Our Experts Team now offers consulting in these technologies:
- Apple OS integration and applications
- Expertise for Linux, UNIX-based, and Sun environments
- MRP, Enterprise Resource Planning, or Customer Relationship Management customization
- Strategic and vertical program help
- CIO, management information analyst, and project logistics services
- Custom program development and integration
- Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration
- SQL management and performance help
- Business intelligence expertise
- Telecommunications architecture consulting
Benefits of becoming part of Progent's Experts Team include:
- By associating with us, you can take advantage of the impact of Progent's dramatic expansion and top-notch reputation in the marketplace. By having a team of skilled and committed professionals, offering excellent customer support, and practicing a proven, value-oriented billing model, we have quadrupled our clientele over the last several years and Progent currently delivers consulting services to hundreds of businesses in and across the United States.
- Progent's experienced marketing staff takes care of all facets of promoting your skills and areas of expertise into our rapidly growing client base, so you spend less time finding clients and more time making revenue.
- We will assist in communications between you and our key group of experienced Microsoft and Cisco Certified consultants who act as the conduit to the decision makers among Progent's clients.
- Our selling and administration groups will manage the entire selling and engagement cycle, from lead generation, project approval, customer needs description, capabilities matching, project scoping proposal writing, agreement negotiation and generation. Your entire focus stays with delivering high-level consulting expertise.
- We will gives you access to our advanced virtual office environment, offering professional conference locations throughout the San Francisco area, as well as data and voice connectivity throughout the United States.
- You will have the benefit of our vast database, processes based on industry best practices, abundance of template-deliverable documents, and the shared expertise from one of the country's largest independent groups of experienced network professionals.
- Progent will share special benefits from top vendors including Microsoft and Cisco, including free ordiscounted training classes, on-line access to restricted vendor troubleshooting tools and technical maintenance resources, and on-line in-house use software for education or demonstration use.
- You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
- As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to be part of our Experts Team, but we do have the following requirements for membership:
- You must show a proven background as a consulting professional working on your own in your area of specialization, including a minimum two year record of successful consulting projects and/or have an active client base to whom you now deliver ongoing consulting activity.
- You should demonstrate that you are an expert in your area of concentration, which includes having an extensive work-related history and excellent references, and have current vendor and/or institutional professional qualifications.
- You should know how to carry yourself in a professional way and be self motivated and confident in your abilities. You need to have excellent communications skills and be able to work successfully alone or as a member of a group.
- You need to know how to articulate proper goals to clients and fellow Progent consultants and you need to be able analyze jobs, create project plans, and estimate reasonable work schedules.
Enhance Your Abilities with Advanced Technology and
Joining a Great Group of Computer Engineers
Progent's business climate will make you a better consultant by enhancing your information technology knowledge and increasing the loyalty of your customers. Progent delivers on this commitment by recruiting the best consulting talent for you to work with, offering an advanced system architecture, using custom application tools to deliver the maximum level of service, and by optimizing proven operational structures for finding and keeping customers.
The main factor that distinguishes Progent from other network support companies is the excellence of our support professionals. Out of the scores of consultants who have joined us, we have recruited the best talent covering a broad array of technologies. Be it Microsoft servers, Cisco firewalls, network security, Apple, Linux, server virtualization, or other vital application, we engage experts who can help you to be effective on larger projects by combining the collective experience of our group of experts.
To promote the productivity of our consultants, we invest significantly in making available the most powerful tools to perform the job properly. Progent will exploit information technology to an impressive degree and our state-of-the-art virtual office environment enables effortless connectivity, collaboration, and knowledge exchange with other Progent team members — entirely from home-based or on-the-road offices. You don’t throw away time or forfeit income with regular drives to a physical office building, and any driving you do for in-person client jobs is determined by your own schedule, not Progent's. The most attractive part is that much of our consulting services can be done off-site, representing maximum productivity for billable time. In fact, some of our team members do remote support only.
Our operations are set up for reacting rapidly and effectively to customer requirements through knowledge exchange and collaborative problem solving. Although our engineers work with a high level of independence, dispatching is centralized, customer issues and solutions are carefully monitored, documented, and organized for convenient retrieval, up-to-date engineer schedules are published to facilitate group tasks and enable problem escalation, and customer satisfaction is always monitored. We strengthen the feeling of connection via monthly workgroup meetings and regular company-wide events.
The majority of our consultants are located across California, however we are attracting a quickly expanding team of consulting experts throughout the United States. Progent's virtual office infrastructure eliminates geographic obstacles that restrict the productivity of conventional company models. We enhance the deal by offering a comprehensive employee care plan to promote the physical health and economic welfare of our employees and their families.
Not only do we have world-class consulting professionals, our sales and administration teams live up to the excellence that characterizes Progent. These high-performance contributors to our success are helping us to target and sign up the 50-60 new clients we are currently engaging every month. We lately marked the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales operation.
Having a passion for technical excellence is a cornerstone for success with Progent. A career in consulting will push you to enhance your skills more than you would in any other position in information technology. Being exposed to a steady series of network challenges is what makes consulting interesting. Customers rely on consultants to do the toughest jobs. Innovative projects, advanced implementations, puzzling or entrenched problems, and difficult upgrades are the foundation for what we do daily. With us, you will not stagnate or be pigeonholed, as is all too typical for computer engineers in traditional corporate roles. You will wake up every morning enthusiastic about the opportunities to come.
On the way, you will meet some wonderful folks, both by building close client relationships and by operating closely with other Progent team members, where you will learn from and contribute to their success. Yes, technology is important, but we are a relationship-focused organization heart and soul. If you do not have strong people skills or like working with a varied group of people, then Progent is probably a poor fit.
If this seems right for you, we urge you to talk to Progent about our view of the future of network consulting.
Get Quality of Life Benefits and Technical Success with
Our Advanced Virtual Office Environment
Progent believes that a well designed and implemented network can be a crucial factor for enabling a firm's success, and we apply this credo in our own system infrastructure. We have built a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to offer rapid and efficient service, collaborate closely on sophisticated projects, and experience professional and personal maturity from being a member of an exciting business culture of personal drive and independence.
An index of content::
Consulting Services ProSight Remote Network Management
Integration Services Network Management outsourcing consultants
Progent's ProSight family of managed IT services are geared to provide businesses who have small in-house IT support teams with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of common management processes, ongoing absorption of the latest technology, graceful transition from legacy systems to modern solutions, close alignment of computer technology with business goals, access to seasoned IT consultants, and allowing management to focus on business issues instead of fast-evolving computer technology.
Best MS Project Server Development Group
Project Server 2013 Technical Support
Progent's Microsoft consultants can provide advanced expertise in deploying, managing and debugging any edition of Project Server and can deliver a broad variety of cost-effective remote consulting services based on industry best practices to help businesses of all sizes to get all the advantages of this leading project management solution. Support services offered by Progent include system design, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Emergency Cybersecurity Group Juniper SSG5 Router
Security Services Juniper SSG Series Gateway
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Citrix Receiver Remote Technical Support
Immediate Online Consulting Citrix XenDesktop virtual desktops
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.
Work from Home Video Conferencing IT Consultant
Open Now Work from Home Teleconferencing Technical Support
Progent can assist small and medium-size businesses to deploy and debug teleconferencing solutions to allow their remote workforce to collaborate effectively with fellow workers and clients.
Phone Support IT Consultant
Remote Computer Support Professional
For mid-size companies looking for network support, Progent can deliver a variety of alternatives including on-site help, on-line assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation support, software development, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent offers expert onsite support for fixing technical problems quickly and economically.
ProSight Automatic Patch Management IT Consulting
Automated Desktop Inventory Consultant Services
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity.
Microsoft Certified Partner Windows 8.1 Wireless Support Outsourcing
Microsoft Windows 8.1 Consultant
Windows 8.1 is engineered to power computers from smart phones and slates to power-user desktops. A wealth of innovative capabilities, such as its touchscreen interface and iconic live tiles user interface, provide a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum business value from the operating system's many new and enhanced technologies.
Outsourced Programming MAS 90
Programming Firm MAS 90
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to match your particular company needs. Progent’s Microsoft-certified consultants provide experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration support for secure, corporate-wide resource sharing as well as interfacing with Customer Relationship Management products.
Remote Network Monitoring Consulting
Network Health Assessment Consultant
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure AD implementation. Both versions also provide the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with information security standards, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability.
Online Troubleshooting SMS Server Migration
SMS Upgrade IT Consultant
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it simpler to install system images, control mobile devices, and run management tools. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
SQL 2008 Reporting Services Development Firm
Microsoft SQL Server Professionals
SQL Server 2005 offers powerful, familiar tools to IT professionals and network users, lessening the complexity of designing, deploying, managing, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
On Demand IT Staffing Services Computer Consultant
Short Term IT Staff Augmentation Support and Help
Progent's temporary staff augmentation services allow organizations to meet sudden increases in demand for network support personnel without incurring the costs and delays that come with vetting and hiring reliable technical workers and without adding to your full-time head count.
Consultant Services ProSight Data Protection Services
ProSight Data Backup and Restore Services Consultant Services
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information.
Largest Sun Solaris Technology Consulting Services
Solaris Services
Progent's Solaris family consulting services offer small and mid-size businesses and developers support for administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with a convenient single source to help you build and maintain a protected and robust mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
24x7 Microsoft Certified CRM Computer Engineer
Remote Support Services CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote sales success and offer consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
Security Consultancy WatchGuard Fireware
WatchGuard Firebox Security Organization
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Largest Microsoft LCS Server IM Computer Engineer
24/7 Microsoft Certified Expert Live Communications Server Remote Consulting
Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering advanced security, seamless compatibility with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased individual productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the expertise needed to deliver all the benefits of Office Communications Server throughout your whole corporation.
Top Ranked virtual desktop delivery Engineers
Citrix Receiver Network Consultants
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also train your IT staff to follow industry leading practices to maintain XenDesktop efficiently.
Private Clouds for Small Businesses Specialists
ProSight Virtual Hosting Consultancy
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization platforms that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
24/7 Computer Consulting OS X
Support Macintosh OS X
Progent's consultants offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business environments built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Network Support Outsourcing Specialists
Full Service Outsourcing Technology Professional
Progent can provide in-depth online support for all technical areas common to today’s small company information networks and offers an array of vital, on-demand services such as a temporary CIO to offer advanced IT design and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management for critical projects such as office relocations oroperating system migrations, Cisco-certified consultants for designing high-performance and reliable infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or repair mission-critical applications.
Microsoft Exchange 2016 Migration Help and Support
Support and Integration Microsoft Exchange 2016 Upgrade Planning
Progent can assist you in all facets of your migration to Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Service Reporting Support and Integration
Top Quality Information Technology Consulting Service Reporting
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to each customer. The practice of detailing and archiving support activity results in more effective service and eliminates a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won’t release vital service information.
Remote Workforce Security Online Consulting
24-Hour Offsite Workers Security Support Outsourcing
Progent can help small and mid-size businesses to install cybersecurity protection solutions and provide cleanup services needed to support at-home workers.
Private Cloud Solutions Consultant
Consulting Services Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
After Hours Blackberry Engineers
Windows Mobile Professional
Progent’s professionals offer experience in a variety of disciplines relevant to mobile connectivity including network topology, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified experts can save your organization time and expense by using their wireless experience to help you choose and configure mobile connectivity solutions that make sense for your company. Progent can also tune your IT architecture so that wireless appliances work more reliably.
Services Documentation Outsourcing
Services Documentation Specialists
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each consultant to every client. The discipline of detailing and organizing support activity allows more efficient service and avoids a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
MCSE Expert Certified Microsoft ISA 2004 Server IT Consultants
ISA Server Consultant Services
Progent's certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Consultants Microsoft Dynamics GP 2015 Reporting
MCSE Expert Certified Coder Dynamics GP 2015 SmartList Designer
Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, works with the most popular handheld devices, allows one-time login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical product.
Supplemental Helpdesk IT Consultants
Virtual Support Desk Computer Consulting
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve complex issues.
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