Progent is looking for experienced Sr. Microsoft information technology consulting experts in the to help a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee benefits have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our shared support information base and collaborative style of problem resolution has allowed Progent to build up a talented staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and network help to small businesses will be your chance to work closely with top executives and add significantly to the success of dynamic companies. Also, Progent's virtual office network offers state-of-the-art tools for remote access and wireless connectivity to enable you to deliver fast solutions when you help with mission-critical problems.

If you would like to be considered for this job, please send your resume to job-p014@progent.com. Be sure to include the job code of the opportunity that you are considering.

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    Job Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Location

    Home-based, virtual office infrastructure

    Primary Activities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Operate on premises and online to analyze and fix urgent and lingering problems related to reliability, security, performance, accessibility, and general functionality
    • Deploy, configure and debug apps hosted on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Support and administer MS Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet connectivity
    • Plan and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange Server
    • Develop and test security policies including on-premises high availability, resilience, backups and anti-virus plus remote or cloud-based disaster recovery
    • Efficient network design and 24x7 health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years’ background in desktop, server management and IT Infrastructure support (new software deployment, machine provisioning, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug application problems such as workstation program compatibility issues, server issues, data service issues, and connectivity problems
    • Background in business software support (Microsoft product family)
    • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-up and utilizing online access and wireless connectivity technology
    • Operates without supervision and shows strong sense of ownership and initiative
    • Possess a reasonable knowledge of network layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)