Progent is looking for proven Sr. Microsoft computer consultants in the to assist a variety of small and midsize organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, support delivery, virtual office environment, and employee benefits have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and collaborative approach to problem solving has helped Progent to retain a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's concentration on offering IT expertise and technical help to small and mid-size companies will be your opportunity to work personally with top executives and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office network provides state-of-the-art tools for remote support and mobile connectivity to help you to deliver fast solutions when you take on business-critical tasks.

If you want to pursue this position, you should email your qualifications to job-p014@progent.com. Please specify the job number of the opening that you are asking about.

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    Job Title

    Senior Microsoft Computer Consultant

    Job Number

    P014

    Work Location

    Home-based, virtual office infrastructure

    Essential Responsibilities

    Activities
    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based networks
    • Operate on premises and online to analyze and resolve both urgent and ongoing problems associated with reliability, security, capacity, connectivity, and overall functionality
    • Install, setup and debug apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
    • Support and manage MS Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, phone communications, and Internet access
    • Plan and implement updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
    • Design and test protection policies including onsite high availability, resilience, backup/restore and AV as well as remote or cloud-centric disaster recovery
    • Robust network design and 24x7 health monitoring and alerting

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years' experience in desktop, server management and IT Infrastructure support (new software installation, device setup, problem identification and repair)
    • 5+ years consulting experience
    • Ability to debug application problems including workstation software compatibility issues, server problems, data service problems, and connectivity problems
    • Experience in business software support (Microsoft product family)
    • Proven ability to operate efficiently in a virtual office setting, delivering reliable follow-up and taking advantage remote access and wireless connectivity technology
    • Works independently and shows high level of ownership and initiative
    • Possess a reasonable understanding of network layers L1-L7 and excellent troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)