Progent is looking for experienced Sr. Microsoft information technology consulting experts in the to help a range of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is an innovative network consulting and IT outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Partners in America. Our extensive support database and collaborative approach to problem resolution has helped Progent to retain a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering computer expertise and technical support to small and mid-size companies will be your chance to work closely with decision makers and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office infrastructure offers advanced technology for remote support and wireless connectivity to enable you to implement fast solutions when you take on business-critical problems.

If you want to look further into this opening, you should send your qualifications to job-p014@progent.com. Be sure to specify the job code of the opening that you are applying for.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Number

    P014

    Location

    Work from home, virtual office infrastructure

    Essential Responsibilities

    Activities
    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based networks
    • Work onsite and online to identify and resolve both urgent and lingering problems related to availability, protection, capacity, connectivity, and overall functionality
    • Deploy, setup and troubleshoot applications on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
    • Plan and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and validate protection policies such as on-premises high availability, fault tolerance, backup/restore and AV plus offsite or cloud-centric disaster recovery
    • Robust network design and proactive health monitoring

    Qualifications/
    Education

    Minimum Work Experience Requirements
    • 10+ years' experience in PC, server management and IT Infrastructure support (new software deployment, device provisioning, problem identification and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot software application problems such as desktop PC software compatibility problems, server problems, data service issues, and access issues
    • Background in business software assistance (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office setting, providing reliable follow-up and taking advantage remote access and mobile communication technology
    • Works independently and shows strong sense of ownership and drive
    • Has a working knowledge of network layers L1-L7 and excellent debugging capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)