Progent is looking for proven Sr. Microsoft information technology consultants in the to help a variety of small and midsize businesses to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is a progressive network consulting and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer marketing, service delivery, network environment, and employee benefits have allowed Progent to be among the fastest growing and most successful Microsoft Partners in the U.S. Our extensive support database and team style of problem solving has allowed Progent to build up a talented staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's staff of collaborative, high-output consultants. Progent's focus on offering IT consulting and technical support to small and mid-size businesses will be your opportunity to work closely with decision makers and add significantly to the growth of exciting businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art technology for remote access and wireless communications to enable you to deliver fast solutions when you take on business-critical tasks.

If you would like to pursue this opening, please email your qualifications to job-p014@progent.com. Be sure to include the job code of the opening that you are asking about.

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An index of content::

64-bit Computing Consultancy Engineers
64-bit Server Remote Consulting 64-bit Processing Professional
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Supplemental Helpdesk Engineer
Shared Help Desk Ticketing Support Services

Progentís Help Desk Co-management service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.

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Mac Disaster Recovery Network Engineer
Mac Disaster Recovery Information Technology Consulting

Progent's certified security consultants can help you safeguard your Mac network through expert services including performing security audits, clean up after virus and worm penetrations, configuring firewalls, implementing safe remote and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular goals of your corporate information system.

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Technology Consulting for Symantec VelociRaptor
Evaluation for Symantec Firewall

Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall/VPN technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall/VPN devices and software, managed security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going network help, maintenance, training, and security expertise.

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Progentís Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

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Windows Server Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes on-premises and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing environment. Progent can provide comprehensive project management to help you plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers as-needed consulting help, technical support, and training.

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SQL Server 2005 offers indispensable, standardized tools to IT professionals and network users, lessening the complexity of creating, deploying, managing, and accessing company information and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's Cisco-authorized network professionals can help you design an economical, fault tolerant Internet connection architecture that can deliver 24x7 Internet access through a broad array of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest techniques for 24x7 Internet connectivity to implement an economical, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.

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ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your critical information.

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System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical applications by providing unified, cross-platform tracking of physical and virtual infrastructure installed across local systems and private and public clouds. Progent's consulting group can provide advanced online and onsite support to help businesses of any size to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.

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Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, transforming raw data into useful understanding of your business.

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Progent offers expert help for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software licenses and equipment needed, suggested sourcing, system verification at customer site or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's IT staff and users.

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BlackBerry Wireless Support Outsourcing
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Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies such as WatchGuard, Juniper, and Symantec. Progent can show you how to design a detailed security plan and select appropriate technologies from multiple suppliers to achieve your security objectives while staying within your budget limits.

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Progent's Microsoft-certified professionals have over 10 years of experience providing email support for companies ranging from small offices to global corporations. Progent offers affordable support for all editions of Exchange Server to enhance email and virus protection, design fault tolerant email systems, and facilitate remote and wireless email access. Progentís Microsoft Exchange support services can help you in designing and implementing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.

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Altaro VM Backup provides small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to current devices.

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Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist you to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast ROI by increasing your productivity, lowering the expense of equipment and support, simplifying management, and integrating your vital communications platforms.

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Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, at the forefront of network support, executing a broad variety of IT tasks for an extensive array of clients. Every Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT capability, but also a support engineer with proven methods for using technical knowledge to resolve real-world network problems quickly.

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Progent's MS Exchange Hosting and Management Services offer an enterprise-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized machines for high availability, smooth scalability, and rapid recovery. Progent's services feature integration with your network, connectivity with handheld communication products, continual monitoring of performance and security, spam protection, patch and revision control, Help Desk Call Center support, per-day backup, and full messaging administration support.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These improvements affect key IT areas including ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.

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3504 wireless controller Support Services
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Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller technology.

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Cisco ASA 5500-X Firewall with Firepower Consulting Services
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The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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VMware vCloud Suite Consulting Services
VMware vCenter Orchestrator Professional

VMware's NSX virtual network technology enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

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SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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Position Title

Sr. Microsoft Computer Consultant

Job Number

P014

Location

Work from home, virtual office infrastructure

Essential Responsibilities

Activities
  • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and online to analyze and resolve urgent and ongoing issues associated with availability, protection, capacity, accessibility, and general functionality
  • Install, configure and troubleshoot applications on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Design and carry out upgrades to Microsoft desktop OS, Windows Server, AD, and Exchange Server
  • Develop and validate protection policies such as on-premises high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
  • Efficient network architecture and 24x7 server monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and IT Infrastructure support (new software installation, device provisioning, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues including workstation program compatibility issues, server problems, data service issues, and access issues
  • Experience in business productivity application support (Microsoft products)
  • Proven ability to work effectively in a virtual office environment, providing reliable follow-through and using online access and mobile communication tools
  • Operates without supervision and demonstrates high level of ownership and initiative
  • Has a reasonable knowledge of network layers 1 through 7 and strong troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)