Progent is seeking proven Senior Microsoft computer consultants in the to assist a range of small and midsize businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive computer support and IT outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Partners in America. Our extensive technical database and team style of problem solving has helped Progent to build up a talented staff and a satisfied international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering computer expertise and technical help to small businesses will give you the chance to operate personally with top executives and add significantly to the success of dynamic businesses. Also, Progent's virtual office network offers advanced tools for remote access and wireless connectivity to enable you to implement fast solutions when you take on mission-critical problems.

If you want to apply for this position, please email your qualifications to job-p014@progent.com. Please include the job number of the opening that interests you.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Number

    P014

    Work Location

    Work from home, virtual office infrastructure

    Essential Activities

    Responsibilities
    • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
    • Operate onsite and remotely to identify and resolve both urgent and ongoing problems associated with availability, security, capacity, accessibility, and overall productivity
    • Deploy, configure and troubleshoot applications hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
    • Maintain and manage MS Outlook client with back office Exchange Server, MS Office suite, telephony, and Internet access
    • Design and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and test security policies including on-premises high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-based disaster recovery
    • Robust network architecture and proactive server monitoring and alerting

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ background in PC, server administration and network Infrastructure support (new software installation, machine provisioning, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues such as desktop PC program compatibility problems, server issues, data service problems, and connectivity issues
    • Experience in business productivity software assistance (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office environment, delivering consistent follow-up and utilizing online access and mobile communication technology
    • Works independently and demonstrates high level of ownership and initiative
    • Possess a working understanding of networking layers L1-L7 and excellent troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)