Progent is seeking proven Senior Microsoft information technology consulting experts in the to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, service delivery, network infrastructure, and employee benefits have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in America. Our shared support information base and collaborative approach to problem resolution has helped Progent to retain a talented staff and a satisfied international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your skills through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on offering IT consulting and network help to small and mid-size businesses will be your chance to work closely with top executives and contribute significantly to the success of dynamic businesses. Also, Progent's virtual office network provides state-of-the-art technology for remote support and mobile connectivity to help you to deliver quick solutions when you help with mission-critical problems.

If you wish to look further into this job, please send your qualifications to Please specify the job number of the opportunity that you are applying for.

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    Job Title

    Sr. Microsoft IT Consulting Expert

    Job Number



    Home-based, virtual office infrastructure

    Main Responsibilities

    • Support and repair Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and remotely to identify and fix both urgent and lingering problems related to availability, security, capacity, accessibility, and general productivity
    • Install, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Support and manage MS Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
    • Plan and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange
    • Develop and validate protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
    • Efficient network architecture and proactive health monitoring


    Minimum Work Experience Requirements
    • 10+ years’ background in PC, server administration and network Infrastructure support (new software deployment, device provisioning, problem isolation and repair)
    • 5+ years consulting background
    • Ability to debug software application issues such as desktop PC software compatibility problems, server problems, data service issues, and connectivity problems
    • Experience in business software assistance (Microsoft products)
    • Proven ability to operate efficiently in a virtual office environment, delivering reliable follow-through and taking advantage remote access and mobile connectivity tools
    • Operates without supervision and shows strong sense of ownership and drive
    • Possess a working knowledge of network layers 1 through 7 and excellent debugging skills in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)