Progent is seeking proven Sr. Microsoft computer consulting experts in the to help a range of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Working with Progent
Progent is a progressive network support and IT outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become among the most rapidly growing and most respected Microsoft Partners in the United States. Our shared support information base and collaborative style of problem solving has helped Progent to build up a talented staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's concentration on providing computer expertise and network help to small businesses will give you the chance to work personally with top executives and add measurably to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and mobile connectivity to enable you to implement fast solutions when you take on business-critical problems.

If you wish to look further into this opening, please send your resume to job-p014@progent.com. Please specify the job number of the position that you are applying for.

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    Position Title

    Sr. Microsoft Computer Consultant

    Job Number

    P014

    Work Location

    Home-based, virtual office infrastructure

    Main Responsibilities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Operate on premises and remotely to identify and fix both urgent and ongoing issues associated with reliability, security, performance, connectivity, and general productivity
    • Deploy, configure and debug apps on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, phone communications, and Internet connectivity
    • Design and carry out updates to MS desktop OS, Windows Server, AD, and Exchange Server
    • Develop and validate protection policies such as onsite high availability, resilience, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
    • Robust network design and 24x7 server monitoring

    Qualifications/
    Schooling

    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server administration and network Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot software application problems such as workstation software compatibility issues, server problems, data service problems, and connectivity issues
    • Background in business software support (Microsoft products)
    • Proven ability to operate efficiently in a virtual office setting, delivering consistent follow-through and taking advantage online access and mobile connectivity technology
    • Works independently and shows high level of responsibility and drive
    • Possess a reasonable understanding of network layers L1-L7 and excellent troubleshooting skills in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)