Progent is seeking proven Senior Microsoft information technology consultants in the to help a range of small and midsize organizations to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Advantages of Joining Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer marketing, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem resolution has helped Progent to build up a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will improve your skills through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on offering IT consulting and network help to small companies will be your chance to work closely with decision makers and contribute measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure offers state-of-the-art technology for remote access and mobile connectivity to help you to implement fast solutions when you help with mission-critical problems.

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    Job Title

    Sr. Microsoft IT Consultant

    Job Code



    Work from home, virtual office environment

    Main Activities

    • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
    • Work onsite and online to identify and fix urgent and lingering problems associated with reliability, security, capacity, accessibility, and general functionality
    • Install, configure and troubleshoot apps on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
    • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
    • Develop and validate protection policies such as onsite high availability, resilience, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
    • Efficient network architecture and proactive health monitoring


    Minimum Work Experience Requirements
    • 10+ years’ background in PC, server administration and IT Infrastructure support (new software deployment, machine setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot software application problems including desktop PC program compatibility problems, server issues, data service problems, and connectivity problems
    • Background in business productivity software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-through and utilizing remote access and mobile connectivity tools
    • Operates independently and demonstrates high level of ownership and drive
    • Has a reasonable knowledge of networking layers L1-L7 and strong troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)