MCSE and/or MCITP:EA, Microsoft MCSE and/or MCITP:EA Consultant
Progent is looking for proven Senior Microsoft information technology consulting experts in the to help a range of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.
Benefits of Joining Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office environment, and employee benefits have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared support information base and team style of problem solving has allowed Progent to retain a strong staff and a loyal worldwide client base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent and working for Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and technical support to small companies will give you the chance to operate closely with decision makers and add measurably to the success of dynamic companies. Also, Progent's virtual office network offers advanced technology for remote access and wireless communications to enable you to implement fast solutions when you take on business-critical tasks.
Position Title
Senior Microsoft Computer Consulting Expert
Job Number
P014
Work Location
Work from home, virtual office environment
Main Responsibilities
Activities
Support and repair Windows Server 2016, 2012, 2008-powered IT environments
Work onsite and remotely to analyze and fix both urgent and ongoing problems related to availability, protection, capacity, connectivity, and overall functionality
Install, configure and debug applications hosted on Microsoft Windows Servers
Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
Support and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, telephony, and Internet access
Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
Design and test security policies including onsite high availability, fault tolerance, backups and anti-virus as well as remote or cloud-based disaster recovery
Efficient system design and proactive server monitoring
Experience/
Schooling
Minimum Work Experience Requirements
10+ years’ background in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem isolation and repair)
5+ years consulting experience
Ability to troubleshoot software application issues including workstation program compatibility problems, server problems, data service problems, and connectivity issues
Experience in business productivity software support (Microsoft products)
Demonstrated ability to operate efficiently in a virtual office environment, providing reliable follow-up and using remote access and wireless communication technology
Works independently and shows high level of ownership and initiative
Possess a reasonable understanding of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you wish to pursue this opening, please send your resume to job-p014@progent.com. Please specify the job code of the position that you are asking about.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Progent can assist small and medium-size organizations to configure cybersecurity protection solutions and provide mitigation expertise for teleworkers.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize trusted freelance consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to finish your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small businesses a range of affordable solutions for replicating and restoring business-critical workloads such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to create an advanced state of availability and business continuity capability at an affordable price.
Cisco's security and remote connection technology for small organizations provide a comprehensive line of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your business objectives.
Progent's Apple Mac experts can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email components to lower capital costs and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, carry out an efficient move from your existing Exchange system to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and debug firewall environments based on Cisco ASA firewalls with Firepower Services.