Progent is looking for proven Senior Microsoft information technology consulting experts in the to help a range of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office environment, and employee benefits have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared support information base and team style of problem solving has allowed Progent to retain a strong staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and technical support to small companies will give you the chance to operate closely with decision makers and add measurably to the success of dynamic companies. Also, Progent's virtual office network offers advanced technology for remote access and wireless communications to enable you to implement fast solutions when you take on business-critical tasks.

If you wish to pursue this opening, please send your resume to job-p014@progent.com. Please specify the job code of the position that you are asking about.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Number

    P014

    Work Location

    Work from home, virtual office environment

    Main Responsibilities

    Activities
    • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
    • Work onsite and remotely to analyze and fix both urgent and ongoing problems related to availability, protection, capacity, connectivity, and overall functionality
    • Install, configure and debug applications hosted on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Support and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, telephony, and Internet access
    • Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
    • Design and test security policies including onsite high availability, fault tolerance, backups and anti-virus as well as remote or cloud-based disaster recovery
    • Efficient system design and proactive server monitoring

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ background in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues including workstation program compatibility problems, server problems, data service problems, and connectivity issues
    • Experience in business productivity software support (Microsoft products)
    • Demonstrated ability to operate efficiently in a virtual office environment, providing reliable follow-up and using remote access and wireless communication technology
    • Works independently and shows high level of ownership and initiative
    • Possess a reasonable understanding of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)