Progent is seeking proven Senior Microsoft computer consulting experts in the to assist a range of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Why Consultants Are Working with Progent
Progent is an innovative computer consulting and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for customer acquisition, support delivery, virtual office environment, and employee compensation have allowed Progent to become among the fastest growing and most successful Microsoft Partners in the U.S. Our shared technical information base and collaborative style of problem resolution has helped Progent to build up a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's focus on providing IT consulting and network support to small companies will be your chance to work closely with decision makers and add significantly to the success of exciting businesses. In addition, Progent's virtual office infrastructure provides advanced technology for remote access and mobile connectivity to help you to deliver quick solutions when you help with business-critical tasks.

If you would like to pursue this position, you should email your qualifications to Please include the job code of the opening that you are applying for.

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Position Title

Sr. Microsoft IT Consulting Expert

Job Code



Home-based, virtual office environment

Primary Activities

  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and remotely to analyze and resolve both urgent and lingering problems associated with reliability, protection, capacity, connectivity, and general productivity
  • Install, setup and debug applications on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange
  • Design and test protection policies including onsite high availability, fault tolerance, backups and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient network architecture and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application issues including workstation software compatibility problems, server problems, data service problems, and connectivity issues
  • Background in business productivity application assistance (Microsoft product family)
  • Demonstrated ability to work effectively in a virtual office setting, providing reliable follow-through and taking advantage online access and wireless communication tools
  • Operates independently and shows strong sense of ownership and initiative
  • Possess a working understanding of network layers 1 through 7 and excellent debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)