Progent is looking for proven Senior Microsoft information technology consulting experts in the to assist a variety of small and midsize organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of expertise include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Working with Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become among the fastest growing and most successful Microsoft Partners in America. Our shared technical information base and collaborative style of problem solving has allowed Progent to retain a strong staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will improve your skills through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's concentration on providing computer consulting and technical support to small and mid-size companies will give you the chance to operate personally with top executives and contribute measurably to the growth of exciting companies. Also, Progent's virtual office network offers advanced technology for remote support and wireless connectivity to help you to deliver quick solutions when you help with business-critical problems.

If you wish to be considered for this job, you should send your resume to job-p014@progent.com. Be sure to specify the job code of the position that interests you.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Code

    P014

    Location

    Home-based, virtual office environment

    Essential Responsibilities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Operate onsite and online to analyze and resolve urgent and ongoing issues related to availability, security, capacity, accessibility, and overall productivity
    • Install, setup and debug apps hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Support and manage MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet connectivity
    • Plan and implement upgrades to MS desktop operating system, Windows Server, AD, and Exchange
    • Design and test security policies including on-premises high availability, fault tolerance, backups and AV as well as offsite or cloud-based disaster recovery
    • Efficient network design and proactive health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server administration and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues including workstation program compatibility problems, server issues, data service issues, and connectivity problems
    • Experience in business software support (Microsoft product family)
    • Proven ability to work effectively in a virtual office environment, delivering consistent follow-up and utilizing online access and mobile communication technology
    • Works independently and shows strong sense of responsibility and initiative
    • Has a working understanding of networking layers L1-L7 and excellent debugging capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)