Progent is looking for experienced Senior Microsoft computer consulting experts in the to assist a variety of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Working with Progent
Progent is an innovative computer consulting and information technology outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, service delivery, virtual office infrastructure, and employee compensation have enabled Progent to be one of the fastest growing and most successful Microsoft Partners in the United States. Our shared technical database and team approach to problem resolution has helped Progent to retain a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will expand your skills through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on providing computer consulting and network support to small businesses will give you the chance to work personally with top executives and contribute significantly to the growth of exciting businesses. Also, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and mobile connectivity to enable you to deliver fast solutions when you help with business-critical problems.

If you want to be considered for this opening, you should send your qualifications to job-p014@progent.com. Please specify the job number of the position that interests you.

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    Job Title

    Senior Microsoft Information Technology Consulting Expert

    Job Number

    P014

    Location

    Home-based, virtual office infrastructure

    Main Responsibilities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-based networks
    • Work onsite and remotely to identify and fix both urgent and lingering problems associated with reliability, security, performance, accessibility, and overall productivity
    • Install, setup and debug apps on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Support and manage MS Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
    • Plan and carry out updates to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and validate security policies such as onsite high availability, fault tolerance, backup/restore and AV plus remote or cloud-based disaster recovery
    • Efficient network design and proactive health monitoring

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot application problems including desktop PC software compatibility issues, server problems, data service issues, and connectivity issues
    • Background in business software assistance (Microsoft product family)
    • Proven ability to operate effectively in a virtual office setting, providing consistent follow-up and utilizing online access and mobile communication technology
    • Operates independently and demonstrates strong sense of responsibility and drive
    • Possess a working understanding of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)