Progent is looking for experienced Sr. Microsoft computer consulting experts in the to help a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is an innovative network support and IT outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our shared support database and collaborative style of problem resolution has helped Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing IT consulting and network support to small and mid-size companies will give you the opportunity to work personally with top executives and add significantly to the growth of exciting businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and wireless connectivity to enable you to implement fast solutions when you take on mission-critical problems.

If you wish to be considered for this opening, you should send your qualifications to job-p014@progent.com. Please include the job code of the opening that you are asking about.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Number

    P014

    Location

    Home-based, virtual office infrastructure

    Main Activities

    Responsibilities
    • Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
    • Operate onsite and online to identify and resolve urgent and lingering problems related to availability, security, performance, connectivity, and overall functionality
    • Deploy, configure and troubleshoot applications hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and administer MS Outlook client with back office Exchange Server, Microsoft Office suite, phone communications, and Internet access
    • Design and implement updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange Server
    • Develop and validate protection policies including onsite high availability, fault tolerance, backups and AV plus offsite or cloud-based disaster recovery
    • Robust system architecture and 24x7 server monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server management and network Infrastructure support (new software installation, device setup, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot application problems such as desktop PC program compatibility problems, server issues, data service issues, and connectivity problems
    • Experience in business software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office environment, delivering reliable follow-through and utilizing online access and mobile communication technology
    • Works independently and demonstrates high level of responsibility and drive
    • Possess a reasonable knowledge of network layers L1-L7 and strong debugging capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)