Progent is looking for experienced Senior Microsoft information technology consultants in the to help a range of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Effective models for client acquisition, service delivery, virtual office infrastructure, and employee benefits have allowed Progent to be among the most rapidly growing and most successful Microsoft Partners in America. Our extensive support information base and collaborative style of problem solving has allowed Progent to retain a talented staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on providing computer expertise and network help to small and mid-size businesses will be your opportunity to operate personally with decision makers and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network offers state-of-the-art tools for remote support and mobile communications to enable you to deliver fast solutions when you help with mission-critical problems.

If you would like to pursue this position, you should email your resume to job-p014@progent.com. Please specify the job code of the opportunity that you are asking about.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Number

    P014

    Location

    Work from home, virtual office environment

    Main Activities

    Activities
    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Operate on premises and online to identify and fix urgent and ongoing problems related to reliability, protection, performance, connectivity, and overall functionality
    • Install, configure and troubleshoot applications on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
    • Plan and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Exchange
    • Design and validate protection policies including onsite high availability, resilience, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
    • Efficient system design and proactive server monitoring and alerting

    Qualifications/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, device setup, problem isolation and repair)
    • 5+ years consulting background
    • Ability to troubleshoot application problems including workstation software compatibility issues, server problems, data service problems, and connectivity issues
    • Experience in business application assistance (Microsoft products)
    • Proven ability to work efficiently in a virtual office setting, providing consistent follow-through and using remote access and mobile communication tools
    • Operates independently and shows strong sense of responsibility and initiative
    • Has a working understanding of networking layers L1-L7 and strong troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)