Progent is looking for proven Sr. Microsoft computer consulting experts in the to help a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include network architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative network consulting and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, service delivery, virtual office environment, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the United States. Our shared support database and collaborative approach to problem solving has helped Progent to retain a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing IT consulting and technical support to small and mid-size companies will give you the opportunity to operate personally with top executives and add significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and wireless connectivity to help you to deliver quick solutions when you help with mission-critical problems.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Code


    Work Location

    Home-based, virtual office environment

    Primary Responsibilities

    • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
    • Work onsite and online to analyze and fix both urgent and ongoing problems associated with reliability, security, capacity, connectivity, and general functionality
    • Install, configure and debug applications on Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office suite, telephony, and Internet connectivity
    • Plan and implement updates to MS desktop operating system, Windows Server, AD, and Exchange
    • Design and test protection policies such as onsite high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
    • Robust network architecture and proactive server monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server management and network Infrastructure support (new software deployment, device provisioning, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues including workstation software compatibility problems, server issues, data service issues, and access problems
    • Background in business productivity application support (Microsoft products)
    • Proven ability to operate effectively in a virtual office environment, delivering reliable follow-through and utilizing online access and wireless connectivity technology
    • Operates independently and shows high level of responsibility and drive
    • Possess a working knowledge of networking layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)