Progent is looking for proven Senior Microsoft computer consulting experts in the to assist a range of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Why Consultants Are Working with Progent
Progent is a progressive network support and IT outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have enabled Progent to become among the fastest growing and most respected Microsoft Partners in the United States. Our shared technical database and collaborative style of problem solving has allowed Progent to build up a talented staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's clients will improve your skills through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing IT expertise and network help to small companies will give you the chance to work personally with decision makers and contribute measurably to the success of exciting businesses. Also, Progent's virtual office network provides advanced technology for remote support and wireless connectivity to help you to implement fast solutions when you take on business-critical tasks.

If you wish to be considered for this position, please send your resume to job-p014@progent.com. Please include the job code of the opportunity that you are considering.

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    Position Title

    Sr. Microsoft Computer Consulting Expert

    Job Code

    P014

    Location

    Home-based, virtual office infrastructure

    Main Activities

    Activities
    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Work onsite and online to identify and resolve urgent and lingering problems related to reliability, security, capacity, accessibility, and overall productivity
    • Deploy, configure and debug apps on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet access
    • Design and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and test protection policies such as on-premises high availability, resilience, backup/restore and AV plus offsite or cloud-centric disaster recovery
    • Robust network design and 24x7 health monitoring and alerting

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ experience in desktop, server management and network Infrastructure support (new software installation, machine provisioning, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug software application issues such as desktop PC software compatibility problems, server issues, data service problems, and connectivity issues
    • Background in business productivity application support (Microsoft products)
    • Demonstrated ability to work effectively in a virtual office environment, providing consistent follow-up and using online access and mobile communication tools
    • Operates independently and shows strong sense of ownership and drive
    • Possess a working understanding of networking layers L1-L7 and excellent debugging capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)