Progent is seeking proven Sr. Microsoft computer consulting experts in the to assist a range of small organizations to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Advantages of Working with Progent
Progent is an innovative network consulting and information technology outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to be one of the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive support information base and collaborative style of problem resolution has allowed Progent to retain a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through interaction with Progent's team of collaborative, high-output consultants. Progent's focus on offering IT consulting and network help to small companies will give you the opportunity to work closely with decision makers and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office infrastructure provides advanced technology for remote support and wireless connectivity to enable you to deliver quick solutions when you take on mission-critical problems.

If you would like to be considered for this opening, please email your resume to job-p014@progent.com. Please include the job number of the position that you are applying for.

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    Position Title

    Senior Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Work Location

    Home-based, virtual office infrastructure

    Main Activities

    Activities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and remotely to analyze and fix both urgent and ongoing problems associated with availability, security, capacity, connectivity, and general productivity
    • Install, configure and debug apps on Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Maintain and manage MS Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
    • Plan and carry out updates to MS desktop OS, Windows Server, Active Directory, and Exchange
    • Design and validate protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
    • Robust system design and proactive health monitoring

    Qualifications/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server management and network Infrastructure support (new software installation, device provisioning, problem identification and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues such as desktop PC program compatibility issues, server problems, data service issues, and connectivity problems
    • Experience in business software support (Microsoft product family)
    • Proven ability to operate efficiently in a virtual office environment, providing consistent follow-up and taking advantage online access and wireless connectivity tools
    • Operates without supervision and shows high level of responsibility and initiative
    • Has a working understanding of network layers 1 through 7 and excellent debugging skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)