Progent is looking for proven Sr. Microsoft information technology consulting experts in the to assist a variety of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of expertise include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer acquisition, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become among the most rapidly growing and most respected Microsoft Partners in America. Our shared support database and team approach to problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing computer consulting and technical help to small and mid-size companies will be your opportunity to work personally with decision makers and add significantly to the success of exciting companies. Also, Progent's virtual office infrastructure provides advanced tools for remote access and mobile connectivity to help you to implement quick solutions when you take on mission-critical problems.

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Microsoft Support Contractor Job

Select a Topic:

Job Title

Senior Microsoft Computer Consultant

Job Number


Work Location

Home-based, virtual office environment

Main Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work onsite and online to identify and resolve both urgent and lingering problems associated with availability, protection, capacity, connectivity, and general productivity
  • Install, configure and troubleshoot applications hosted on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office suite, phone communications, and Internet connectivity
  • Design and implement updates to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate protection policies including onsite high availability, fault tolerance, backups and AV plus remote or cloud-centric disaster recovery
  • Robust system architecture and 24x7 health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as workstation software compatibility issues, server issues, data service issues, and connectivity issues
  • Experience in business productivity software support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office environment, delivering consistent follow-through and utilizing remote access and wireless communication technology
  • Works independently and demonstrates high level of responsibility and drive
  • Has a working understanding of networking layers L1-L7 and strong debugging capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)