Progent is looking for proven Sr. Microsoft information technology consultants in the to help a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Working with Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical information base and team style of problem resolution has allowed Progent to retain a talented staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing IT expertise and network help to small and mid-size businesses will give you the opportunity to work personally with top executives and add measurably to the success of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote support and mobile connectivity to enable you to deliver fast solutions when you take on mission-critical problems.

If you would like to apply for this position, you should email your qualifications to Be sure to include the job number of the opening that you are asking about.

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Position Title

Senior Microsoft IT Consulting Expert

Job Number



Work from home, virtual office environment

Main Responsibilities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and remotely to analyze and fix both urgent and lingering problems related to reliability, security, performance, accessibility, and overall functionality
  • Deploy, configure and troubleshoot applications hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and implement upgrades to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies such as onsite high availability, resilience, backup/restore and AV plus offsite or cloud-based disaster recovery
  • Efficient network architecture and 24x7 health monitoring


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
  • Background in business software support (Microsoft product family)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-through and using remote access and wireless communication technology
  • Operates independently and demonstrates strong sense of ownership and initiative
  • Possess a working understanding of networking layers L1-L7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)