Progent is looking for proven Senior Microsoft information technology consulting experts in the to help a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, service delivery, network environment, and employee compensation have enabled Progent to become one of the fastest growing and most respected Microsoft Partners in the U.S. Our shared support information base and team style of problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will expand your skills through cooperation with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and network support to small companies will give you the opportunity to operate closely with top executives and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office network provides advanced tools for remote support and wireless connectivity to enable you to deliver fast solutions when you take on business-critical tasks.

If you would like to look further into this job, please email your resume to job-p014@progent.com. Please specify the job code of the opening that you are asking about.

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Progent's Microsoft certified consultants offers offsite and on-premises consulting expertise to assist you to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.

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Progent's Linux support services provide small and mid-size businesses and software developers assistance with managing and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Progentís Cisco-Premier network experts offer professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business goals.

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If your organization does not require urgent online help but you think you will need technical services with your information system in the near future, you can conserve time and expenses and ensure that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems uncovered by SCOM 2012.

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For companies with a combination of Apple Mac and Windows computers, there are two basic solutions for running Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Windows-based PC to use Windows applications and access system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can help you to manage these solutions for running Microsoft Windows software on your Apple Macs and can also assist your business to assess and install third-party products for Windows PC simulation.

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Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class availability, protection, and performance.

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Progent offers national online phone support and troubleshooting services for companies that run Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows products. Online IT help provides optimum return for your IT budget by protecting user efficiency and shortening the time billed for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to help you with the toughest network problems.

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Progentís team of expert programmers, relational database architects, and project management consultants can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering relational database designers and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with other data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development technologies and can help businesses to create, expand, troubleshoot, or port web applications to utilize the most current web technology.

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Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.

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Progent's pricing policy is to bill for phone service and on-site help by the minute. As a result, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum charge and asks no monthly commitment for services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick fixes so you won't be tempted to allow less critical problems to fester.

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Job Title

Sr. Microsoft Information Technology Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office infrastructure

Main Activities

Activities
  • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to identify and resolve both urgent and lingering issues related to availability, security, performance, connectivity, and overall productivity
  • Install, configure and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet connectivity
  • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate security policies such as onsite high availability, resilience, backup/restore and AV as well as offsite or cloud-centric disaster recovery
  • Robust system architecture and 24x7 health monitoring and alerting

Experience/
Education

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software installation, device provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application problems such as workstation software compatibility issues, server issues, data service issues, and connectivity issues
  • Experience in business application support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-up and using remote access and wireless communication tools
  • Works without supervision and shows strong sense of ownership and initiative
  • Possess a working understanding of networking layers L1-L7 and strong debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)