Progent is seeking experienced Senior Microsoft computer consulting experts in the to assist a range of small businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Joining Progent
Progent is a progressive network support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for client marketing, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be among the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared technical information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on providing computer expertise and technical support to small companies will be your chance to work closely with decision makers and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office infrastructure offers advanced tools for remote support and mobile communications to help you to implement quick solutions when you help with business-critical problems.

If you wish to be considered for this position, please email your qualifications to Please specify the job code of the opportunity that you are asking about.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Number


    Work Location

    Work from home, virtual office environment

    Main Responsibilities

    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and online to identify and resolve both urgent and lingering issues associated with reliability, protection, capacity, connectivity, and overall functionality
    • Install, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, telephony, and Internet connectivity
    • Plan and carry out updates to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
    • Design and validate protection policies such as onsite high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-based disaster recovery
    • Efficient network design and 24x7 health monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server administration and network Infrastructure support (new software deployment, machine provisioning, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to debug application problems including desktop PC program compatibility issues, server problems, data service issues, and access issues
    • Experience in business software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-up and using remote access and mobile connectivity technology
    • Operates independently and demonstrates high level of responsibility and initiative
    • Possess a reasonable understanding of networking layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)