Progent is looking for proven Senior Microsoft information technology consulting experts in the to help a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, service delivery, network environment, and employee compensation have enabled Progent to become one of the fastest growing and most respected Microsoft Partners in the U.S. Our shared support information base and team style of problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will expand your skills through cooperation with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and network support to small companies will give you the opportunity to operate closely with top executives and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office network provides advanced tools for remote support and wireless connectivity to enable you to deliver fast solutions when you take on business-critical tasks.

If you would like to look further into this job, please email your resume to Please specify the job code of the opening that you are asking about.

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24 Hour Exchange Upgrade Professionals Microsoft Exchange 2010 Migration Engineers
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Windows 7 Security Online Consulting
Windows 7 64-bit Upgrade Information Systems Firms

Progent's Microsoft certified consultants offers offsite and on-premises consulting expertise to assist you to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.

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Debian Linux Consultant
24 Hour Mandriva Linux Consulting Services

Progent's Linux support services provide small and mid-size businesses and software developers assistance with managing and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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ASA Firewall with Firepower Remote Troubleshooting
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Progentís Cisco-Premier network experts offer professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Award Winning Microsoft Certified Windows 7 Backup and Restore Remote Troubleshooting
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Progent's certified engineers can assist you to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and reliability working with your applications. Progent's consultants can also show you how to evaluate the potential strategic value of adopting Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and execute a non-disruptive migration to Windows 7 from a your current version of Microsoft Windows.

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Progentís experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.

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Microsoft SQL Specialist
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Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote expertise to help organizations of all sizes to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.

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Progent's Mac experts can promote the creative aspect of Macintosh environments by offering help services and education in imaging, sound, and video. Progent's consultants offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

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Progentís computer outsourcing support offerings for small companies include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, resolving chronic IT problems, and producing a comprehensive security strategy. Progent can show you how to maximize network availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale upgrades and can assist with needs definition, product identification, BOM development, vendor qualification, purchasing logistics, and full documentation. Progentís computer outsourcing help also features education for office productivity programs such as Microsoft Office XP.

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Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller technology. Progent offers expertise for both hardware-based and software-only wireless controllers and can assist you to determine which version is appropriare for your Wi-Fi environment. For Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.

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Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services that include planning, deployment, administration, troubleshooting, and software development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.

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Progent's Check Point Software experts can help you select and configure Check Point Software Firewall utilities and appliances powered by Check Point Software's technology to offer an affordable and efficient security defense for your business network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a single source for on-going technical support, administration, education, and design services.

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Progent's Juniper-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology systems.

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Progent's Linux consulting services provide small companies and developers support for administering and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you an easy single source to help you create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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Progent offers cost-effective online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

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Progent's Microsoft consultants can help your company to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and execute a rollout of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to improve the collaborative capabilities of MS Office programs, and provide webinar training and continuing support for Microsoft Lync and other Microsoft technologies.

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Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business goals.

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If your organization does not require urgent online help but you think you will need technical services with your information system in the near future, you can conserve time and expenses and ensure that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email

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Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your productivity.

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ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.

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Progent's Data Center consultants can help you select high availability data centers that meet the specific needs of your company. Fault tolerant colocation sites are particularly attractive to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a minimum level of fault tolerance is too costly for most small organizations. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of consulting and support services.

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Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid computing model that includes local and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to assess the possible business benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent can provide full-service project management so you can plan and carry out a smooth move to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and training.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems uncovered by SCOM 2012.

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If you want to revamp your corporate web site, build internal websites for applications such as human resources or employee education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.

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Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to show clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's network consultants can help you enhance your information system's e-mail architecture, security, reliability, throughput, and system administration.

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The CISA credential is a recognized achievement that represents mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Certified network security audit professional able to assist businesses in the areas of IS audit services, information technology governance, network assets and infrastructure ROI, IT support, protection of information assets, and business continuity preparedness.

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Progentís Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management solution based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to purchase only the capability you currently require, with the option to expand users and increase capabilities in the future. Progentís Microsoft Dynamics GP Software support experts can show you how to install, customize and administer Dynamics GP 2010 as well as older versions of Microsoft Dynamics GP.

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Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

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For companies with a combination of Apple Mac and Windows computers, there are two basic solutions for running Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Windows-based PC to use Windows applications and access system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can help you to manage these solutions for running Microsoft Windows software on your Apple Macs and can also assist your business to assess and install third-party products for Windows PC simulation.

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Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and technical support support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class availability, protection, and performance.

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If your business network combines Linux platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows coexistence support services feature IT architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online network support and troubleshooting, in-person technical support, and Helpdesk services.

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Progent offers national online phone support and troubleshooting services for companies that run Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows products. Online IT help provides optimum return for your IT budget by protecting user efficiency and shortening the time billed for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to help you with the toughest network problems.

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Progent's certified information technology experts can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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Progentís team of expert programmers, relational database architects, and project management consultants can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering relational database designers and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with other data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development technologies and can help businesses to create, expand, troubleshoot, or port web applications to utilize the most current web technology.

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Hybrid Office 365 integration Technology Consulting Services

Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.

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Progent's pricing policy is to bill for phone service and on-site help by the minute. As a result, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum charge and asks no monthly commitment for services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick fixes so you won't be tempted to allow less critical problems to fester.

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Job Title

Sr. Microsoft Information Technology Consulting Expert

Job Number


Work Location

Home-based, virtual office infrastructure

Main Activities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to identify and resolve both urgent and lingering issues related to availability, security, performance, connectivity, and overall productivity
  • Install, configure and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet connectivity
  • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate security policies such as onsite high availability, resilience, backup/restore and AV as well as offsite or cloud-centric disaster recovery
  • Robust system architecture and 24x7 health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software installation, device provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application problems such as workstation software compatibility issues, server issues, data service issues, and connectivity issues
  • Experience in business application support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-up and using remote access and wireless communication tools
  • Works without supervision and shows strong sense of ownership and initiative
  • Possess a working understanding of networking layers L1-L7 and strong debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)