Progent is looking for experienced Sr. Microsoft computer consulting experts in the to help a variety of small organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of knowledge include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Joining Progent
Progent is an innovative network consulting and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, service delivery, network environment, and employee benefits have enabled Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support database and team style of problem solving has helped Progent to retain a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will improve your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and network help to small companies will be your chance to operate personally with top executives and add measurably to the success of dynamic businesses. In addition, Progent's virtual office network offers advanced tools for remote support and mobile connectivity to enable you to deliver quick solutions when you help with business-critical tasks.

If you would like to apply for this opening, please email your qualifications to job-p014@progent.com. Be sure to include the job code of the opportunity that you are applying for.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Code

    P014

    Work Location

    Work from home, virtual office environment

    Essential Responsibilities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and online to identify and fix urgent and lingering issues associated with availability, protection, capacity, connectivity, and general productivity
    • Install, configure and debug apps hosted on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet access
    • Design and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Exchange Server
    • Develop and test security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-based disaster recovery
    • Efficient system design and 24x7 server monitoring

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí experience in desktop, server administration and IT Infrastructure support (new software deployment, device setup, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot software application issues including workstation software compatibility problems, server problems, data service issues, and access problems
    • Background in business productivity application support (Microsoft products)
    • Proven ability to work efficiently in a virtual office setting, providing reliable follow-up and taking advantage remote access and wireless communication tools
    • Works independently and shows high level of responsibility and initiative
    • Has a working understanding of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)