Progent is seeking experienced Sr. Microsoft computer consultants in the to help a range of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is an innovative computer consulting and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for client marketing, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the fastest growing and most successful Microsoft Partners in the U.S. Our shared support database and team approach to problem solving has helped Progent to build up a talented staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-output engineers. Progent's focus on providing IT expertise and technical support to small and mid-size businesses will be your opportunity to work closely with decision makers and add measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers advanced tools for remote support and mobile communications to help you to deliver fast solutions when you help with mission-critical tasks.

If you wish to be considered for this opening, please email your resume to job-p014@progent.com. Be sure to specify the job code of the position that you are considering.

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    Job Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Number

    P014

    Work Location

    Work from home, virtual office environment

    Essential Activities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and online to identify and fix urgent and ongoing problems related to reliability, protection, capacity, accessibility, and overall productivity
    • Install, configure and debug apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Support and manage MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
    • Design and carry out updates to Microsoft desktop OS, Windows Server, AD, and Exchange Server
    • Develop and test security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as remote or cloud-centric disaster recovery
    • Robust system design and proactive health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server administration and IT Infrastructure support (new software deployment, device setup, problem identification and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot application problems such as workstation software compatibility problems, server problems, data service issues, and connectivity problems
    • Experience in business productivity application assistance (Microsoft products)
    • Proven ability to operate efficiently in a virtual office environment, delivering reliable follow-up and taking advantage online access and wireless connectivity tools
    • Operates independently and demonstrates high level of responsibility and initiative
    • Has a working understanding of network layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)