Progent is seeking experienced Sr. Microsoft computer consulting experts in the to help a variety of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Working with Progent
Progent is an innovative computer consulting and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, support delivery, network infrastructure, and employee compensation have allowed Progent to be among the most rapidly growing and most successful Microsoft Partners in the United States. Our extensive technical information base and team style of problem solving has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on providing computer consulting and technical support to small and mid-size businesses will be your opportunity to work personally with decision makers and add measurably to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and mobile connectivity to enable you to implement quick solutions when you take on mission-critical tasks.

If you wish to apply for this position, you should email your resume to job-p014@progent.com. Please include the job number of the position that interests you.

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    Job Title

    Sr. Microsoft Computer Consulting Expert

    Job Number

    P014

    Location

    Work from home, virtual office environment

    Main Responsibilities

    Activities
    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Operate onsite and online to identify and fix urgent and lingering problems related to availability, security, capacity, accessibility, and general functionality
    • Deploy, configure and troubleshoot applications hosted on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Support and administer MS Outlook client with back office Exchange, MS Office and Office 365, telephony, and Internet connectivity
    • Plan and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
    • Develop and validate protection policies including on-premises high availability, resilience, backup/restore and AV as well as offsite or cloud-centric disaster recovery
    • Efficient system design and proactive server monitoring

    Qualifications/
    Education

    Minimum Work Experience Requirements
    • 10+ years' experience in PC, server management and IT Infrastructure support (new software installation, device setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot software application problems such as workstation program compatibility issues, server issues, data service issues, and connectivity issues
    • Experience in business application support (Microsoft products)
    • Proven ability to work effectively in a virtual office setting, providing consistent follow-up and utilizing remote access and mobile communication technology
    • Operates independently and demonstrates strong sense of ownership and drive
    • Possess a working understanding of network layers L1-L7 and strong debugging skills in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)