Progent is looking for proven Sr. Microsoft computer consultants in the to assist a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is a progressive network support and information technology outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for client marketing, service delivery, virtual office environment, and employee compensation have enabled Progent to become one of the most rapidly growing and most respected Microsoft Partners in America. Our extensive support information base and collaborative style of problem resolution has allowed Progent to retain a strong staff and a satisfied international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's focus on offering IT consulting and technical help to small companies will give you the opportunity to work personally with top executives and contribute measurably to the growth of exciting companies. Also, Progent's virtual office infrastructure offers advanced technology for remote support and wireless communications to help you to deliver quick solutions when you help with mission-critical tasks.

If you wish to look further into this opening, please email your resume to job-p014@progent.com. Please specify the job number of the opening that you are asking about.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Number

    P014

    Work Location

    Home-based, virtual office infrastructure

    Main Activities

    Responsibilities
    • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
    • Work onsite and online to identify and resolve urgent and lingering issues associated with availability, security, performance, connectivity, and overall functionality
    • Install, configure and troubleshoot apps on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
    • Maintain and manage Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
    • Design and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Exchange
    • Develop and test protection policies including on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-based disaster recovery
    • Robust system design and proactive health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years’ experience in PC, server administration and IT Infrastructure support (new software installation, device setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug software application issues including desktop PC software compatibility issues, server problems, data service problems, and access problems
    • Background in business productivity application support (Microsoft products)
    • Proven ability to work efficiently in a virtual office setting, providing consistent follow-through and taking advantage online access and mobile communication tools
    • Works independently and shows high level of ownership and drive
    • Has a working understanding of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)