Progent is looking for proven Senior Microsoft information technology consulting experts in the to help a variety of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive computer support and information technology outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office infrastructure, and employee compensation have enabled Progent to be among the most rapidly growing and most successful Microsoft Partners in America. Our shared technical database and team style of problem solving has allowed Progent to retain a talented staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on offering computer consulting and technical support to small and mid-size companies will be your chance to operate personally with top executives and add measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and wireless connectivity to enable you to deliver fast solutions when you take on business-critical problems.

If you want to be considered for this opening, please send your resume to job-p014@progent.com. Be sure to specify the job code of the opportunity that interests you.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Code

    P014

    Location

    Work from home, virtual office environment

    Essential Activities

    Activities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and online to identify and resolve urgent and lingering issues related to reliability, security, capacity, accessibility, and general productivity
    • Install, setup and troubleshoot apps hosted on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Support and manage MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, phone communications, and Internet connectivity
    • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Exchange Server
    • Develop and test security policies including on-premises high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-based disaster recovery
    • Efficient system architecture and proactive health monitoring

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years’ experience in PC, server administration and network Infrastructure support (new software installation, device setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug software application problems such as workstation program compatibility issues, server issues, data service problems, and connectivity issues
    • Background in business productivity application support (Microsoft product family)
    • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-through and using remote access and mobile communication tools
    • Operates independently and shows high level of ownership and initiative
    • Has a working knowledge of networking layers 1 through 7 and excellent debugging skills in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)