Progent is seeking proven Senior Microsoft computer consulting experts in the to help a range of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Teaming with Progent
Progent is an innovative network support and IT outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Effective models for client marketing, service delivery, virtual office infrastructure, and employee compensation have enabled Progent to be one of the fastest growing and most successful Microsoft Partners in America. Our shared technical database and team approach to problem solving has helped Progent to build up a talented staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through cooperation with Progent's team of collaborative, high-output engineers. Progent's concentration on offering computer consulting and network support to small businesses will be your opportunity to work personally with decision makers and add measurably to the success of dynamic businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote support and mobile connectivity to enable you to deliver fast solutions when you help with business-critical problems.

If you would like to pursue this job, please email your resume to job-p014@progent.com. Be sure to specify the job number of the opening that you are considering.

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    Job Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Location

    Work from home, virtual office infrastructure

    Main Activities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-based networks
    • Operate on premises and online to identify and fix both urgent and ongoing problems associated with availability, security, capacity, accessibility, and overall productivity
    • Install, configure and debug apps hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Support and manage Microsoft Outlook client with back office Exchange Server, MS Office suite, phone communications, and Internet access
    • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
    • Develop and validate protection policies including on-premises high availability, resilience, backup/restore and AV as well as offsite or cloud-centric disaster recovery
    • Efficient system architecture and 24x7 health monitoring and alerting

    Qualifications/
    Education

    Minimum Work Experience Requirements
    • 10+ years’ background in desktop, server management and network Infrastructure support (new software installation, device setup, problem identification and repair)
    • 5+ years consulting experience
    • Ability to debug application problems such as desktop PC software compatibility issues, server problems, data service issues, and connectivity problems
    • Experience in business software assistance (Microsoft products)
    • Proven ability to work efficiently in a virtual office environment, providing reliable follow-up and using remote access and wireless connectivity technology
    • Operates without supervision and demonstrates strong sense of responsibility and drive
    • Has a reasonable knowledge of networking layers 1 through 7 and strong troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)