Progent is seeking experienced Sr. Microsoft information technology consulting experts in the to assist a variety of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Benefits of Joining Progent
Progent is a progressive computer support and IT outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Unique models for client marketing, service delivery, virtual office environment, and employee compensation have allowed Progent to become one of the most rapidly growing and most successful Microsoft Partners in the United States. Our extensive support information base and collaborative approach to problem solving has allowed Progent to retain a talented staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your skills through cooperation with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering IT consulting and technical support to small and mid-size companies will give you the opportunity to operate personally with top executives and contribute significantly to the growth of exciting businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art technology for remote support and mobile communications to help you to deliver fast solutions when you take on business-critical problems.

If you would like to look further into this position, please send your qualifications to job-p014@progent.com. Be sure to include the job number of the opportunity that you are considering.

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Position Title

Senior Microsoft IT Consulting Expert

Job Code

P014

Work Location

Home-based, virtual office infrastructure

Main Responsibilities

Responsibilities
  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to identify and fix urgent and ongoing problems related to reliability, protection, performance, connectivity, and general productivity
  • Install, configure and troubleshoot apps on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and administer MS Outlook client with back office Exchange, MS Office suite, telephony, and Internet connectivity
  • Design and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate security policies such as onsite high availability, resilience, backup/restore and AV plus remote or cloud-based disaster recovery
  • Efficient system architecture and 24x7 server monitoring and alerting

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server administration and IT Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including desktop PC program compatibility problems, server issues, data service problems, and access issues
  • Experience in business productivity application support (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering reliable follow-through and using remote access and wireless communication technology
  • Works independently and shows strong sense of responsibility and drive
  • Has a reasonable knowledge of network layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)