Progent is seeking proven Sr. Microsoft information technology consulting experts in the to help a range of small organizations to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee benefits have enabled Progent to be one of the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive technical database and team style of problem resolution has allowed Progent to retain a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering computer expertise and network support to small and mid-size companies will give you the chance to work closely with decision makers and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office network provides advanced tools for remote access and wireless connectivity to enable you to implement fast solutions when you take on mission-critical tasks.

If you want to be considered for this job, please send your qualifications to job-p014@progent.com. Please specify the job code of the opening that you are asking about.

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    Job Title

    Sr. Microsoft IT Consulting Expert

    Job Code

    P014

    Location

    Home-based, virtual office infrastructure

    Main Activities

    Responsibilities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and online to analyze and fix both urgent and ongoing problems related to availability, security, performance, connectivity, and general functionality
    • Deploy, configure and debug applications hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage MS Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
    • Plan and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
    • Design and validate security policies including on-premises high availability, resilience, backup/restore and AV as well as remote or cloud-based disaster recovery
    • Efficient system design and 24x7 server monitoring and alerting

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ experience in desktop, server administration and network Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot application issues including desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
    • Experience in business software assistance (Microsoft products)
    • Demonstrated ability to work effectively in a virtual office setting, providing consistent follow-up and utilizing online access and mobile communication tools
    • Operates independently and demonstrates strong sense of responsibility and drive
    • Possess a working understanding of network layers L1-L7 and excellent debugging skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)