Progent is seeking proven Senior Microsoft information technology consultants in the to assist a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive computer support and IT outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee benefits have allowed Progent to be among the most rapidly growing and most respected Microsoft Partners in the United States. Our shared support database and team style of problem solving has allowed Progent to retain a talented staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering IT consulting and technical support to small and mid-size businesses will give you the chance to operate personally with decision makers and contribute measurably to the growth of dynamic companies. In addition, Progent's virtual office infrastructure offers advanced technology for remote support and wireless communications to help you to implement fast solutions when you take on business-critical problems.

If you wish to pursue this position, please email your resume to job-p014@progent.com. Be sure to specify the job number of the opportunity that you are considering.

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    Position Title

    Sr. Microsoft Computer Consulting Expert

    Job Number

    P014

    Location

    Work from home, virtual office environment

    Primary Activities

    Responsibilities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
    • Work on premises and online to identify and fix both urgent and ongoing issues associated with reliability, security, performance, accessibility, and overall functionality
    • Install, setup and debug apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
    • Plan and implement upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange
    • Develop and test security policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
    • Robust network architecture and proactive health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years' background in desktop, server management and network Infrastructure support (new software installation, device setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot application issues including workstation software compatibility problems, server issues, data service issues, and access problems
    • Experience in business productivity application assistance (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office setting, providing reliable follow-through and using online access and wireless connectivity technology
    • Operates independently and demonstrates high level of ownership and drive
    • Has a reasonable knowledge of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)