Progent is seeking experienced Sr. Microsoft information technology consulting experts in the to help a variety of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is an innovative network support and IT outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network infrastructure, and employee benefits have enabled Progent to become one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our extensive support database and collaborative style of problem resolution has helped Progent to build up a talented staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will expand your skills through interaction with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on providing IT expertise and network support to small and mid-size companies will be your opportunity to work personally with decision makers and add significantly to the success of exciting businesses. Also, Progent's virtual office infrastructure provides advanced tools for remote support and mobile communications to enable you to deliver quick solutions when you help with business-critical problems.

If you wish to be considered for this position, please send your qualifications to Be sure to include the job number of the opening that you are asking about.

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    Position Title

    Sr. Microsoft Computer Consulting Expert

    Job Number



    Work from home, virtual office infrastructure

    Essential Activities

    • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Work onsite and online to analyze and resolve both urgent and lingering problems related to reliability, protection, capacity, accessibility, and overall functionality
    • Install, setup and troubleshoot apps hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and administer MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
    • Plan and carry out updates to MS desktop OS, Windows Server, AD, and Exchange
    • Develop and validate protection policies such as on-premises high availability, resilience, backups and anti-virus plus offsite or cloud-based disaster recovery
    • Robust network design and 24x7 health monitoring


    Minimum Work Experience Requirements
    • 10+ years’ background in desktop, server administration and network Infrastructure support (new software deployment, device setup, problem identification and resolution)
    • 5+ years consulting background
    • Ability to debug software application problems including workstation software compatibility issues, server issues, data service issues, and connectivity issues
    • Experience in business productivity application support (Microsoft product family)
    • Proven ability to work efficiently in a virtual office environment, providing consistent follow-through and utilizing online access and mobile communication technology
    • Operates independently and demonstrates high level of responsibility and drive
    • Has a reasonable understanding of network layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)