Progent is looking for experienced Sr. Microsoft computer consulting experts in the to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is a progressive network support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, service delivery, virtual office infrastructure, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the United States. Our shared support information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will expand your technical abilities through interaction with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering computer expertise and network help to small companies will give you the opportunity to work closely with top executives and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office network provides advanced tools for remote access and mobile connectivity to help you to deliver fast solutions when you help with business-critical tasks.

If you wish to be considered for this job, you should send your qualifications to job-p014@progent.com. Please include the job number of the position that you are considering.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Number

    P014

    Work Location

    Work from home, virtual office infrastructure

    Essential Responsibilities

    Activities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and remotely to identify and resolve both urgent and lingering problems related to reliability, protection, performance, connectivity, and general productivity
    • Install, setup and debug apps on Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
    • Maintain and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
    • Plan and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
    • Design and test protection policies such as onsite high availability, fault tolerance, backups and anti-virus as well as remote or cloud-based disaster recovery
    • Robust system architecture and proactive health monitoring

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to debug software application problems such as workstation software compatibility problems, server problems, data service issues, and connectivity problems
    • Background in business software assistance (Microsoft product family)
    • Demonstrated ability to work effectively in a virtual office setting, delivering consistent follow-through and taking advantage remote access and wireless communication tools
    • Operates independently and demonstrates high level of ownership and initiative
    • Possess a working knowledge of network layers 1 through 7 and strong troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)