Progent is looking for experienced Sr. Microsoft computer consulting experts in the to assist a variety of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of knowledge include network architecture, AD design and repair, Exchange-based email, security, and server monitoring.

Benefits of Working with Progent
Progent is an innovative computer support and IT outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, support delivery, virtual office environment, and employee benefits have enabled Progent to become one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical information base and collaborative approach to problem resolution has helped Progent to build up a talented staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will improve your technical abilities through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing computer consulting and network support to small companies will be your opportunity to work closely with top executives and contribute measurably to the growth of exciting businesses. In addition, Progent's virtual office network provides advanced technology for remote support and mobile connectivity to enable you to deliver quick solutions when you take on mission-critical tasks.

If you would like to be considered for this position, please send your resume to Please include the job code of the position that interests you.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Number



    Home-based, virtual office infrastructure

    Main Responsibilities

    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
    • Work onsite and remotely to analyze and fix urgent and lingering issues related to reliability, protection, performance, accessibility, and general productivity
    • Deploy, configure and debug apps hosted on Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
    • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
    • Design and test protection policies such as on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-based disaster recovery
    • Robust system design and proactive server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server management and network Infrastructure support (new software installation, machine setup, problem identification and repair)
    • 5+ years consulting background
    • Ability to troubleshoot application problems such as desktop PC program compatibility issues, server issues, data service issues, and access problems
    • Background in business application assistance (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-through and taking advantage online access and mobile communication tools
    • Works independently and demonstrates strong sense of ownership and drive
    • Has a reasonable understanding of networking layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)