Progent is seeking experienced Sr. Microsoft computer consulting experts in the to assist a range of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer acquisition, support delivery, network infrastructure, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the United States. Our extensive support information base and team style of problem resolution has allowed Progent to retain a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on providing computer consulting and network help to small businesses will be your chance to work personally with top executives and add significantly to the success of exciting businesses. Also, Progent's virtual office network offers state-of-the-art tools for remote support and mobile communications to enable you to implement fast solutions when you take on business-critical tasks.

If you would like to be considered for this opening, please send your qualifications to job-p014@progent.com. Please include the job number of the opportunity that interests you.

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    Position Title

    Sr. Microsoft IT Consultant

    Job Number

    P014

    Work Location

    Home-based, virtual office infrastructure

    Main Activities

    Activities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
    • Work onsite and online to identify and resolve both urgent and ongoing issues associated with availability, protection, performance, accessibility, and overall functionality
    • Install, configure and debug apps hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized environments and private/dedicated/hybrid cloud designs
    • Support and administer MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, telephony, and Internet connectivity
    • Design and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and test protection policies such as onsite high availability, fault tolerance, backups and AV as well as offsite or cloud-based disaster recovery
    • Robust network design and 24x7 health monitoring and alerting

    Qualifications/
    Schooling

    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server administration and network Infrastructure support (new software deployment, device setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to debug application problems including workstation program compatibility problems, server issues, data service issues, and connectivity issues
    • Background in business application assistance (Microsoft product family)
    • Proven ability to work efficiently in a virtual office setting, delivering reliable follow-up and utilizing online access and mobile connectivity tools
    • Works independently and demonstrates high level of ownership and initiative
    • Has a reasonable understanding of network layers L1-L7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)