Progent is looking for proven Senior Microsoft information technology consultants in the to assist a range of small and midsize organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of expertise include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Unique models for client acquisition, support delivery, network environment, and employee compensation have enabled Progent to become among the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will expand your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity consultants. Progent's focus on providing computer consulting and technical support to small companies will be your chance to work closely with top executives and add significantly to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and mobile communications to enable you to implement quick solutions when you help with mission-critical problems.

If you would like to be considered for this job, please email your qualifications to Please specify the job code of the opening that you are asking about.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Number



    Home-based, virtual office infrastructure

    Primary Activities

    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and online to identify and resolve both urgent and ongoing issues associated with reliability, security, performance, accessibility, and general productivity
    • Deploy, configure and debug apps on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, phone communications, and Internet connectivity
    • Plan and carry out updates to MS desktop OS, Windows Server, AD, and Exchange Server
    • Develop and test security policies such as on-premises high availability, fault tolerance, backup/restore and AV plus remote or cloud-based disaster recovery
    • Robust network architecture and proactive server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ years' experience in PC, server management and IT Infrastructure support (new software deployment, machine setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to debug software application issues including desktop PC software compatibility problems, server problems, data service problems, and access issues
    • Experience in business productivity application support (Microsoft products)
    • Demonstrated ability to operate efficiently in a virtual office setting, providing reliable follow-up and utilizing remote access and mobile connectivity tools
    • Works independently and demonstrates high level of ownership and drive
    • Has a reasonable knowledge of networking layers 1 through 7 and strong troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)