Tucson, AZ Career and Contract Work at Progent
Jobs for EXperienced Network Consultants, Desktop Support Technicians,
CISSP Certified Experts, and Application Programmers
Among the top computer consulting companies for small and midsize business systems, Progent maintains a full-time staff of talented support experts who focus on core technologies such as:
- Microsoft technology
- Cisco Integrated Services Routers, switches, ASA firewalls, wireless APs, plus Voice over IP and VPN solutions
- System security analysis
- Advanced network architecture
- Off-site IT support and system administration
Our Experts Team, which contracts freelance consultants premier and coordinated by Progent, provides exceptionally refined skills in a broad variety of critical software areas and network solutions that include:
- Apple OS and iOS networking and applications
- Expertise for Linux, UNIX-based, and Sun Solaris environments
- Dynamics Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization
- BI consulting for Microsoft's SQL Server BI Stack, Excel Data Analysis Tools, and Crystal Reports
- CIO, business analyst, and project logistics services
- Web-based application development, deployment, and troubleshooting
- SQL Server and Oracle Database development and DBA help
- Office Access database development, migration and troubleshooting
- Microsoft Office and Office 365 consulting
Creative models for finding clients, delivering service, creating a dynamic company culture, and providing generous profit sharing have allowed us to be among the most rapidly expanding and most well respected Microsoft Partners consultant companies in the U.S. and to build an international organization for providing remote IT service. If you are a certified computer support professional or information technology consultant with an orientation towards a client service and strong communication skills, you should consider Progent a chance for adding to your technical knowledge, living a more rewarding lifestyle, and attaining economic success.
Find Out More Details Concerning Working at Progent
Follow these pages to find out additional information about Progent's job openings, company culture, work environment, profit sharing model, and benefits packages:
Full-time Positions at Progent
We are looking for a variety of on-staff professionals including solutions-driven Microsoft MCSE and MCSA network consultants; system consultants with CCIE certification; and specialists in advanced network architecture with experience in mobile access, wireless integration, high-availability environments, disaster recovery solutions, data protection, and VMware technology. Progent is also hiring desktop support technicians, remote troubleshooting professionals, and CISSP, CISM, or CISA accredited security professionals. We are also seeking experienced managers and administrators able to perform effectively in our high-growth, virtual office model. Find out more details about staff professional services positions at Progent by going to Consulting Jobs at Progent.
Freelance Opportunities with Progent
Progent contracts independent professionals with specialized knowledge and hands-on background in high-demand IT topics beyond Progent's primary service concentration. Our Experts Team includes independent consultants who offer advice and development services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or offer expert skills in areas like telecommunications, web development, Juniper Networks infrastructure technology, eCommerce, or Oracle DBM development and administration. Freelance contractors premier by us cooperate with our in-house professionals to provide end-to-end IT services for small business networks. In order to find out more information about freelance opportunities with our Experts Team, go to Contracting Work with Progent.
How We Are Different
Progent has been able to recruit the best consulting talent by being different. With an innovative mix of enterprising spirit, insistence on client success, utilization of state-of-the-art technical tools, plus a flexible work structure that allows for quality-of-life choices for Progent's consulting team, Progent offers a stimulating setting for talented consultants who have a drive for rapidly enhancing their professional abilities to deliver real-world benefits for a variety of organizations and technical environments. Learn more details about reasons we are exceptional by referring to How We Are Exceptional.
Our Virtual Office Network
Progent's virtual office network provides advanced technologies that allow remote support, wireless connectivity, convenient availability of our knowledge bases, and close cooperation with mobile colleagues to allow you to handle challenging network issues. Our virtual office network frees consultants to focus on delivering service rather than dealing with commutes and helps consultants build successful client relationships by permitting you to come up with fast, viable, and affordable solutions. In order to learn additional information concerning Progent's virtual office work environment, go to Progent virtual Office Business Model.
Compensation and Benefit Packages
Our compensation model is based on revenue sharing. The money you earn is directly determined by the revenue you generate. You have the choice of concentrating on life style and choosing to consult at a more relaxed pace, using our versatile structure to make time for individual enthusiasms, or you can take advantage of the chance to earn significant money by hard effort and lots of hours. Progent also provides full family health coverage plus numerous additional benefits. Find out additional details concerning Progent's compensation and benefit programs by referring to Progent Compensation Model and Benefit Packages.
Consulting at Progent Q&A
To see replies to popular questions about becoming employed by Progent, see Consulting at Progent Frequently Asked Questions.
This is a list of Progent's available job opportunities:
Job Code P014
Sr. Microsoft IT Consulting Expert
Progent is looking for experienced Senior Microsoft computer consultants in the to help a variety of small businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
Specifics about Senior Microsoft IT Consultant Jobs
Job Code P016
Desktop Support Expert
Progent is looking for Desktop Support Consultants to help Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. In addition, work extensively with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.
Specifics about Desktop Engineer Job
Job Code P018
Senior Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Senior Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to help a variety of small and midsize organizations manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.
Details on Sr. Microsoft Information Technology Consulting Expert Jobs
Sr. Microsoft Exchange Expert - Remote
Progent is looking for a Sr. Exchange consultant to spearhead large-scale Exchange planning and deployment projects. The right applicant should be a computer consultant with mastery in the area of Exchange 2007 to 2019 and Exchange Online and with a solid grasp of Microsoft AD. This role calls for experience in the consulting, system design, deployment and support of these platforms.
Specifics about Senior Exchange Consultant Jobs
Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative to operate as a senior sales executive who is responsible for selling Progent's extensive selection of information technology outsourcing/co-sourcing and computer consulting, and application development services. Activities of the Business Development Representative include:
- Generating and explaining crucial elements of consulting propositions that tie our services with a customer's unique competitive requirements
- Maintaining excellent relationships with clients
- Providing continuing account management and generating follow-on sales
- Maintaining an understanding of rapidly changing technology
If you would like to ask about any position shown above, you should send your background information to jobs@progent.com. Be sure to state the job codes of the jobs that interest you.
Details Concerning Opportunities at Progent
Fulltime Work for Network Consultants, Computer Service Technicians,
Security Consultants, and Remote Help Technicians
Progent wants to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco certification; security professionals with CISSP or equivalent security certification; and advanced system architecture experts with experience in mobile access, wireless networking, high uptime, disaster recovery, information preservation, and server virtualization. Progent also seeks professionals who can work on our staff of help desk support technicians and off-site support professionals. In addition, We are hiring talented managers able to perform effectively in our high-growth, virtual office environment.
By maintaining a team of skilled and motivated professionals, providing world-class customer services, and offering a competitive results-based fee structure, Progent has been able to expand our customer base dramatically while delivering consulting support to numerous companies in the San Francisco area and across the U.S. An advanced virtual office network, a common information database, and a team strategy for problem solving have helped Progent to retain a skilled consulting team and a satisfied client base.
If you are an information technology consultant with technical support experience, teaming with Progent or helping our clients can enhance your knowledge via cooperation with Progent's group of highly team-oriented, expert consultants. Progent's commitment to delivering information technology consulting and technical support to small organizations will give you the opportunity to collaborate intimately with key players and contribute appreciably to the success of exciting companies.
Progent is looking for consultants who have verifiable credentials related to their technical focus. So, if you are a Microsoft consultant, you must have your MCSE certificate. For Cisco experts, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For security, you should have earned you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or other top security credentials. Naturally, we are familiar with “paper MCSEs.” However, the fact that a certificate can not ensure excellence is no reason for not owning one. If you know your stuff, then most of these certifications should pose no great difficulty. The bottom line is that if you represent yourself to be an expert, then clients deserve to see certifications. Progent can promote your talents, but you must have standard credentials for Progent to market. In case you stand strongly against the concept of certifications, we can sympathize with and respect your opinion, but you are likely not an appropriate fit.
Contract Work for certified Application Specialists for
Windows, Apple OS, Linux/UNIX, and Sun Technology
For over 20 years, our consulting engineers have offered affordable and successful computer consulting expertise for businesses in the and throughout the U.S. A sophisticated virtual office network, a common technical database, and a collaborative approach to problem solving have helped Progent to build a strong in-house team and quickly grow a satisfied client base.
The Experts Team is Progent's way to offer clients the help of expert computer consulting engineers who have advanced knowledge and field background in important areas beyond Progent's primary concentration in network infrastructure and security. Experts Group consultants are often independent engineers and sometimes "moonlighters" who are thoroughly certified by Progent to work closely with Progent's staff engineers to deliver comprehensive, enterprise-class information technology solutions to small companies. We are continually expanding our Experts Team to meet the special requirements of our clients.
Progent's Experts Group currently provides consulting in these technologies:
- Macintosh integration and programs
- Expertise for Linux-based, UNIX-powered, and Sun Solaris environments
- Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization
- Mission-critical and specialized application support
- CIO, business analyst, and project logistics services
- Custom applications development and integration
- Web, electronic business, Electronic Data Interchange, and customer information portal development and integration
- DBM management and efficiency help
- Management information consulting
- Telecommunications systems consulting
Benefits of being part of Our Experts Group include:
- By associating with us, you get to take advantage of the momentum of Progent's dramatic expansion and top-notch reputation in the marketplace. By maintaining a team of talented and committed consultants, providing excellent customer support, and practicing a strong, value-focused pricing model, Progent has multiplied our clientele over the past few years and Progent currently delivers professoinal support to hundreds of businesses in California and across the U.S.
- Progent's veteran marketing staff handles all facets of marketing your services and areas of expertise into our rapidly expanding customer base, so you spend less effort finding clients and more time generating revenue.
- We will assist in communications between you and Progent's key group of experienced Microsoft and Cisco Premier Certified engineers who act as the conduit to the influential managers among our customers.
- Progent's selling and operations groups will take care of the complete sales and engagement process, from lead identification, project approval, customer needs definition, skills matching, project analysis proposal generation, agreement negotiation and generation. Your exclusive focus is on delivering high-level consulting expertise.
- We will provide you connections to Progent's advanced virtual office environment, offering professional conference sites in the San Francisco area, plus data and voice access anywhere in the U.S.
- You will have the benefit of our vast knowledge base, processes based on leading practices, library of template-deliverable documents, and the aggregate experience from one of 's largest independent groups of experienced information technology professionals.
- We will pass on special benefits from top vendors such as Microsoft and Cisco, including free ordiscounted training classes, web access to special vendor support utilities and technical support resources, and on-line internal use software for training and/or demonstration purposes.
- You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
- As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be a member of our Experts Group, but we do have strict qualifications to join:
- You need to show a proven track record as a consultant working independently in your area of specialization, including at least a two year history of successful contracting projects or you must have an active customer base for which you now provide ongoing consulting activity.
- You must show that you are an expert in your area of specialization, which includes showing a long task-relevant record and excellent references, and have up-to-date vendor or institutional professional qualifications.
- You have to know how to present yourself in a professional manner and be self driven and confident in your skills. You should have strong inter-personal skills and know how to operate effectively by yourself or as a member of a group.
- You have to be able to communicate proper goals to customers and fellow Progent consultants and you have to know how analyze jobs, create project plans, and estimate reasonable time lines.
Improve Your Skills with the Best Technology and
Working with a Great Group of Network Consultants
Progent's company culture will allow you to become a better professional by improving your information technology skills and boosting the loyalty of your customers. Progent delivers on this promise by recruiting the top professional talent for you to work with, providing a state-of-the-art system infrastructure, using proprietary software tools to deliver the highest quality of support, and by optimizing our operational structures for attracting and keeping clients.
The main factor that differentiates Progent from ordinary network support firms is the high quality of our support professionals. Out of the 50 or so consultants who have teamed with Progent, we have recruited top talent across a broad range of technical areas. Whether it’s Microsoft servers, Cisco switches, network security, Apple, Linux/UNIX, virtual servers, or other crucial areas, we engage professionals who can help you to be successful on major projects by leveraging the collective skills of Progent's group of experts.
To promote the success of our consultants, we invest heavily in providing the most powerful technology to do the job efficiently. Progent will exploit information technology to an extraordinary extent and our advanced virtual office environment allows effortless connectivity, collaboration, and information sharing with other Progent team members — all from home-based or on-the-road offices. You don’t waste time or lose revenue with regular drives to a physical office, and any travel you do for on-site customer jobs is based on your schedule, not Progent's. The most attractive benefit is that most of Progent's support services can be performed remotely, representing 100% productivity for billable time. In fact, some of our team members do off-site support exclusively.
Progent's operations are set up for reacting rapidly and efficiently to client needs via knowledge sharing and collaborative problem solving. Even though Progent's consultants work with a great deal of freedom, dispatching is unified, customer issues and solutions are carefully monitored, recorded, and organized for convenient reference, up-to-date consultant availability is broadcast to facilitate group tasks and enable trouble escalation, and customer satisfaction is always monitored. We strengthen the feeling of cooperation through periodic workgroup conferences and regular corporate events.
The majority of Progent's team is located across California, however Progent is building a quickly growing team of consulting experts from across America. Progent's virtual office environment does away with geographic obstacles that restrict the efficiency of conventional business models. We enhance the package by providing a comprehensive employee care plan to promote the health and financial welfare of our team members and their families.
Just as we have world-class consulting professionals, Progent's sales and administration teams live up to the excellence that characterizes Progent. These top-notch contributors to our growth are helping us to target and sign up the scores of new clients we are currently acquiring every month. We lately marked the providing of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing operation.
Possessing a commitment to technical excellence is a cornerstone for growth with Progent. A career in consulting will drive you to enhance your skills more than is possible in any other position in information technology. Being confronted by a continual series of technical challenges is what makes consulting exciting. Clients choose a consultant to perform the toughest jobs. Innovative tasks, leading-edge deployments, puzzling or entrenched issues, and tricky migrations are the foundation for our services daily. At Progent, you will not stall or be narrowly defined, as is all too common for computer engineers in ordinary corporate roles. You will awake every morning excited about the challenges to come.
Along the way, you will meet some great folks, both by building strong customer relationships and by working closely with other Progent team members, where you will learn from and contribute to their success. Yes, technology is vital, but we are a relationship-oriented company from top to bottom. If you do not have strong people skills or enjoy working with a diverse group of people, then we are probably not a good fit.
If all this sounds right for you, we invite you to talk to us about our view of the future of network consulting.
Get Lifestyle Benefits and Professional Prowess with
Progent's Advanced Virtual Office Infrastructure
Progent is convinced that a well architected and implemented network can be a pivotal piece for enabling a firm's success, and Progent follows this philosophy in our corporate system environment. We have built a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and authorized contractors to offer fast and effective support, cooperate easily on complex jobs, and experience professional and private growth by acting as a member of an exciting business culture of self motivation and freedom.
An index of content::
CISSP-ISSAP Certified Computer Security Specialist
ISSAP Certified Cybersecurity Specialist
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and significant experience with information security design. ISSAP consultants have in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.
24/7 Offsite Workers Endpoint Management Network Engineer
Best Online Consulting Teleworker Endpoint Management
Progent can assist small and mid-size businesses to deploy centralized remote endpoint management and monitoring tools for administering devices operated by work-from-home employees.
Windows Server 2012 R2 Configuration Manager Specialists
Consulting Services Windows Server 2012R2 Active Directory
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and test a DR/BC plan.
macOS Wi-Fi Online Technical Support
Support and Setup OS X Connectivity
Progent's Mac networking consultants can assist you with a broad array of system infrastructure issues including system architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the complexity of planning, integrating, and maintaining a network architecture that is robust, safe, efficient and supportive of your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network systems. Progent can also give you access to certified professionals to support Cisco routers and switches.
Double-Take Availability Configuration
Award Winning Double-Take Replication Integration
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small businesses a range of cost-effective alternatives for replicating and restoring vital applications including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information systems to create a high level of fault tolerance and business continuity readiness at an affordable price.
virtual application delivery Engineers
Citrix Desktop Studio Technical Support
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the business value of your information network; configure XenDesktop technology with your servers, user devices, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your network managers to follow best practices to maintain XenDesktop efficiently.
Microsoft and Apple Mac Desktop Support Firm
After Hours Microsoft Mac and Linux Desktop Server Help
Progent offers a wide array of cost-effective support services to assist you to deploy, configure, troubleshoot, and administer workstations and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote assistance for individual machines or laptops or help you to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also provide engineers and technical workers to assist your company to plan for and complete a site move or consolidation organized to produce the least possible interruption to your productivity.
ASA Firewall with Firepower Professionals
Outsourcing ASA 5500-X Firewall with Firepower
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
Consulting Services Microsoft Windows 2008 Cluster Server
Clustering Windows Server 2008 Technology Consulting Services
The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and administration of server clusters that provide greater levels of system dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, unified cluster management, new cluster architecture for increased uptime, hardened security and quorum structure, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the business benefits of failover clusters, plan and execute an installation, educate your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a business continuity procedure.
Microsoft ISA Server Remote Support Services
Microsoft Firewall Consultant
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
Top VMware Infrastructure Professionals
Consultants VMware
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide high availability, data security, and application mobility.
Specialists Microsoft Hyper-V Server Consolidation
Consultant MS Virtual Server Administration Website
Progent's Microsoft-certified consultants can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your company, conduct pilot installations to validate Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to track and administer Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, design and validate business continuity processes that optimize system uptime, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.
8540 wireless controller Online Help
WLAN controller Online Help
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Microsoft Exchange Upgrade Computer Consultant
24/7/365 EMail Virus Computer System Consultant
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
MS Certified Wireless LAN IT Consulting
Wireless Network Specialist
Progent can help you design, deploy, manage, and troubleshoot an efficient Wireless LAN architecture, recommend sensible hardware and software, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you build a complete 802.11x network security strategy that is well aligned with the security strategy for your entire corporate network.
Technology Consultants Cisco Router
Cisco Management Support Consultants
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software expertise.
Remote Support Services Tracking Service Costs
Top Ranked Tracking Service Costs Online Troubleshooting
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each consultant to each customer. The discipline of detailing and organizing support activity allows more efficient support and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who won’t let go of vital service information.
Onsite Technical Support Microsoft ISA Server
ISA 2000 Server Online Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for information systems with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy an installation of ISA Server 2004 that meets your information protection needs without restricting your network.
System Center MOM Consultancy
Top Ranked Operations Manager Setup and Support
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Help and Support SharePoint
Windows SharePoint Services Remote Consulting
Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common location for your employees or clients to access, manage, share and manipulate relevant information, documents, and software and to interact with one another. It allows faster and more intelligent decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to locate, download and apply.
Microsoft Office XP Network Administration
Microsoft Office Small Business Computer Consulting
Progent’s IT outsourcing support offerings for small companies include designing 2003 Server, .NET, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving chronic integration problems, and creating a company-wide security strategy. Progent can show you how to maximize system availability and throughput via zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also offers special project help for major upgrades and can help with requirements definition, resource inventory, BOM production, sourcing qualification, procurement coordination, and professional documentation. Progent’s IT outsourcing service also includes education for office productivity products such as Office XP.
Shared Support Desk Remote Troubleshooting
Shared Call Center Integration Services
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Design Consultants Cisco CCIE Online
24-Hour Cisco Architecture IT Solution Providers
Progent can provide fast online access to Cisco CCIE networking consultants. Progent's CCIE experts can link to your network using advanced remote support utilities to provide quick and affordable troubleshooting and repair of urgent network problems.
Aironet Wave 2 Wi-Fi AP Remote Support
Aironet 600 Access Point Help and Support
Progent's Cisco certified wireless networking consultants offer affordable remote and onsite help for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to design and manage wireless environments that include indoor and outdoor/ruggedized Aironet APs.
Network Consultant Microsoft Exchange 2016 Migration
Technology Consulting Microsoft Exchange Server 2016 Migration
Progent can help your business in all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
CISM Certified Cybersecurity Firewall Support
CISM Certified Cybersecurity Cybersecurity Team
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of skill that IT security professionals are required to master. CISM gives executive management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide effective security administration and support consulting.
CISSP Certified Cybersecurity Consultant
After Hours CISSP Certified Network Security Architect Consultant Services
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can implement cost-effective security solutions that protect a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile users sharing IT resources distributed over multiple physical datacenters and various clouds.
Troubleshooting Exchange 2013 Data Loss Prevention
Microsoft Exchange Network Engineer
Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect key areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management for Exchange 2013.
Apple OS X Integration Services
Apple OS X Tiger Computer Engineer
Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone support and iPad synchronization, or moving to iCloud services. For computer environments built exclusively on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
System Design Software Consultants
Consultant Services Network Architecture
For large organizations, Progent can supplement internal network support staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a seamless nearby extension of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level support for multiple location network environments based on Enterprise Windows 2000. Progent can provide on-site engineers and specialists to assist with a site move or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Microsoft Small Business Computer Consulting
Microsoft Office 2003 Computer Support
Progent’s computer outsourcing services for small businesses include planning Server 2003, Microsoft .NET Server, and BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing chronic IT problems, and creating a company-wide security plan. Progent can show you how to enhance system availability and throughput via non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for major upgrades and can assist with requirements assessment, resource identification, BOM development, sourcing selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also features training for office productivity products such as Microsoft Office.
On-site Technical Support Windows Server 2008 DirectAccess
Online Support Windows Server 2008 R2
Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, technical support, education, staffing, network monitoring, and security expertise.
ransomware virus recovery Professional
ransomware cleanup and restore Specialist
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Microsoft Experts SharePoint 2016 Information Rights Management Support
SharePoint 2016 Information Rights Management Professionals
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and troubleshooting support for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
ASA and PIX Outsourcing
Computer Engineer Cisco ASDM Firewall Management
Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Small Business Small Business IT Consultant
After Hours Small Business System Engineers
Progent is a pioneer in economically delivering world-class network support to small companies. Progent's achievement in addressing the IT service needs of the historically underserved small business market is the combined result of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of administering network support, injected unmatched technical expertise into the support system, and significantly accelerated the solution process.
Infor SyteLine CloudSuite Data Conversion Technology Professional
24-7 Specialists Infor SyteLine CloudSuite CPQ
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service organizations to simplify complex supply chains and streamline key business processes to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from as-needed advice to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Small Business WiFi Technical Support
Wireless Consulting
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of any size to deploy, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Emergency VMware VCDX Technology Professional
VMware Private Cloud Consultancy
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.
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