Low-cost Computer Troubleshooting from Microsoft and Cisco premier Consultants for Businesses in Jackson, MS
By delivering professional know-how whenever you require it, providing specialized expertise for critical applications, providing innovative services such as virtual server hosting, invoicing solely for help you receive, and requiring no sign-up or retainer fees for standard services, Progent enables you to maximize the competitive value of your information network and cut support costs. Progent appreciates that information system security, reliability, and performance are just as critical to small companies as to major corporations but that smaller companies don't have the economy of scale to spend aggressively in information technology and in-house support groups. Progent's fundamental value proposition is that no IT support firm can match Progent's capability to deliver the network support your company needs whenever you require it and at prices you can justify.

For larger companies, Progent can provide co-sourcing support to add to the skills of your in-house network support group. Co-sourcing can cut costs and minimize technical risks for major IT initiatives like software programming, business continuity planning and testing, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified consultants to help your business to design and execute a sensible cloud computing strategy.

Core Technical Areas Supported by Progent for Office Networks in Jackson, Mississippi
Progent's nationwide team of industry certified support professionals offers assistance for all facets of information systems deployed by businesses of all sizes. Areas served by Progent in and around Jackson include:

Support Delivery Options Available for Jackson, Mississippi Companies
Progent has a variety of alternatives for providing small businesses and local governments with affordable IT services for technical support, system architecture, hosting, and IT administration. Progent's model for delivering computer support is built on the Help Desk operational structure common to larger IT groups. Progent's Help Desk Call Center Support Model promotes rapid response, comprehensive service documentation, consistent follow-up, and strict expense monitoring for a range of IT service delivery alternatives that include online repairs, on-premises help, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progent’s Technical Response Center (TRC) provides urgent and scheduled remote support for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's certified support professionals can help customers to troubleshoot and repair network issues without the expense or time loss of travel for onsite service visits. The background of Progent's IT consultants makes it possible to handle most IT problems quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-accessible signup process for new customers to accommodate emergency network problems and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the help you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Learn additional details concerning Progent's online computer support expertise.

  • Onsite Support
    Progent offers onsite technical assistance for registered customers in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's online service experts to give small businesses the ideal combination: onsite support professionals when you need them plus the on-line expertise of Progent's worldwide staff of network engineers, security professionals, and business software developers. The response time for on-site support calls is usually under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises support. Learn more details concerning how to register for Progent's in-person network support services.

  • Phone Support
    Progent's Help Desk Outsourcing Services are designed for small and midsize businesses who require prompt and reliable access to a professional Help Desk Call Center with efficient phone support, online repair capability, and enough technical depth for full problem escalation. Since smaller companies typically have tight IT funds and can provide little executive bandwidth for handling network support, Progent's Contact Center Outsourcing Services can be the most efficient option to ensure that business information systems are always productive. Read more about Progent's Help Desk outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to enterprise-class IT professionals who can provide assistance with vital technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network security consulting, non-stop network design, server virtualization solutions, plus configuration, programming and training for business applications such as financials, operations, reporting, CRM, and office productivity software. Progent can help with short-term projects including site moves and massive system migrations, extended initiatives like management analytics software programming and customization, database software programming and DBA support, and web design, on-going services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network monitoring and system administration, or urgent response such as data restoration and malware removal.

  • Application Server Hosting
    Progent can host mission-critical business applications like Microsoft Exchange Server and SQL Server to provide small businesses with greater degrees of dependability, security, and performance than is possible with the type of on-site data center that is achievable for most small and midsize companies. Because Progent utilizes the same facilities that host the equipment of many of the planet's largest information technology companies, Progent can save you the cost of creating and managing the infrastructure required for world-class cooling, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain current, security and performance is constantly tracked, and systems are consistently backed up and available for full and prompt recovery. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small or midsize company's production servers in a setting that not only provides the top degree of fault-tolerance and expandability but that is also convenient for clients to migrate to a different support provider or to bring in-house when your situation calls for it. Progent's Private Cloud hosting service is structured around mature virtualization techniques that allow businesses with multi-vendor networks to benefit significantly on the costs of hardware, system maintenance, and network administration while achieving enterprise-class dependability and an unprecedented level of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed solution, can support the mixed- platform and non- standardized environments typical of small businesses, and keeps control of the software in the client's possession so that moving to a different virtual system is fast, safe, and affordable. This eliminates becoming a captive to a specific hosting provider while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced online consulting services to help companies of all sizes integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine local resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration solutions with on-premises Exchange, Azure planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your Progent consultant so that all looming issues can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup/recovery system that aligns with your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and productivity applications important to most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an ever more complex collection of network technologies such as firewalls, switches, routers, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-certified security engineers, CISA-qualified security audit consultants and GIAC-authorized information assurance experts offer a company-wide perspective on network security and can help with complex security programs such as SIEM solutions to help enterprises meet industry standards and government regulations for network data security and incident reporting.

The breadth and depth of Progent's consulting team offer a powerful array of benefits to organizations trying to increase the productivity of their information network within a realistic budget. These advantages include:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the forefront of IT service, executing a broad variety of technical tasks for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested approaches for solving real-world IT problems rapidly. Learn additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for phone support and in-person visits by the minute. Consequently, you pay only for delivered support. Progent does not impose a higher rate for off-hours or priority support, and Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no sign-up fee and requires no retainer for services provided during normal business hours. Many support firms demand substantial minimum payments or charge in increments of a quarter hour or longer. Progent's one-minute billing granularity does away with big invoices for quick repairs. An additional benefit of by-the-minute invoicing is that you are not tempted to permit incipient problems to stay unaddressed until they become big ones. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Support
    Progent has created a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support reports given by each staff member to every client. The practice of documenting and organizing service records results in more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information. Read more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize independent consultants or who employ internal support personnel gain when Progent passes on information about new technology and proven processes to make their networks more reliable, secure, and efficient. Learn more details about Progent's knowledge transfer services.

Contact Progent
If your Jackson, Mississippi business needs to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Online Technical Support
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Server Support Services 64-bit Server Technical Consultant
802.11ac Migration Outsourcing 8500 Wireless Controller Support Outsourcing
Active Directory Health Audit Consultancy Active Directory Health Audit Services
SQL Server 2005 Consultant Services
SQL Server 2000 Engineer

Progent’s Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.

Akron Canton Microsoft Exchange Server 2007 System Consulting Services Exchange Server 2007 Systems Engineer
Microsoft Lync Server Instant Messaging Onsite Technical Support
Lync Server 2013 Reverse Proxy Server Specialists

Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony enabled for a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

Alabama Design Top Rated Computer Help for Birmingham Alabama
Microsoft Experts Office SharePoint Server 2010 Network Consultant
SPS 2007 Information Technology Consulting

Progent’s Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for efficiently coordinating people, groups and information. SharePoint Server offers a common location for your workers or customers to connect to, organize, distribute and interact with relevant data, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they’ve developed in a manner that makes data easy to find, download and apply. Progent's SharePoint experts can help you to maintain your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

Albuquerque, Bernalillo County Fedora Linux, Sun Solaris, UNIX Online Troubleshooting Fedora Linux, Sun Solaris, UNIX Engineer in Albuquerque New Mexico
NetApp MetroCluster Disaster Recovery Technology Professional
NetApp MetroCluster Switchover Consultancy

NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between sites that are as far as 185 miles apart. Progent's team of veteran network consultants can assist you to design, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery system to show adherence with information assurance standards and regulatory requirements.

Albuquerque, Bernalillo County Firewall Protection Security Company in Bernalillo County New Mexico
Antioch Small Business Specialist in Northern California Danville Support Consultants
Apple OSX Tiger Integration Services Apple OSX Tiger Technical Support Services
Arden Integration Consultant Northern California Sacramento County Small Office Network Consultants in California
Arlington, TX BlackBerry Redirector Service Provider Small Business Network Consulting Firms Arlington, Dallas, Fort Worth
Troubleshooting for Microsoft Activesync
Microsoft Activesync Online Troubleshooting

Progent’s professionals offer experience in multiple disciplines relevant to mobile networking including network architecture, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your business time and money by using their wireless expertise to help you choose and integrate mobile access technologies that fit the needs of your company. Progent can also tune your network infrastructure so that mobile handhelds work better.

Automatic Topology Diagrams Specialists IP Address Management Integration Services
Award Winning Suse Linux, Sun Solaris, UNIX Technical Consultant Slackware Linux, Solaris, UNIX Configuration
Baltimore Towson CISSP Security Company Baltimore Downtown Consultants for Firewall
Microsoft Expert Amazon AWS enterprise hybrid cloud solutions Coding
Amazon EC2 firewall integration Programming

Progent offers cost-effective remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.

Best Fedora Linux, Solaris, UNIX Computer Consulting Fedora Linux, Sun Solaris, UNIX Remote Consulting
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BlackBerry BES Server Support Firm BlackBerry BPS Networking Group
BlackBerry Design Company Akron, OH BlackBerry Exchange Computer Services Akron, Summit County
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Computer Consulting Resale Programs Remote Consulting
IT Services for Sales Agent Program for Network Support

Progent has developed a variety of opportunities for individuals or organizations to profit by becoming referrers, selling assistants, or resellers of Progent's technical support services and advanced consulting. Options are operating as a sales agent for Progent-branded services or using Progent's information technology experts under your own brand as a seamless arm of your IT services company.

BlackBerry Exchange Small Business Network Consultants BlackBerry Small Business Network Consulting Firms
Juniper Firewall/VPN Network Security Evaluation
Juniper NetScreen 5400 Firewall Technical Support

Progent's Juniper-authorized NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.

BlackBerry Synchronization Technical Consultants in Montgomery County, Alabama BlackBerry Software Consulting Services in Montgomery Huntsville
System Center 2016 and Intune Computer Engineer
System Center 2016 Disaster Recovery Support and Help

Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

Boston, New England, Massachusetts Software Recovery Boston, MA On-site and Remote Support
CCIE Certified ASA 5500-X Firewall Support and Help Cisco ASA Firewall AVC Configuration Technical Support
Remote Monitoring and Reporting Specialists
Consulting Services for System Center Operations Manager

Mid-sized companies can derive all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier network support experts. Thanks to Progent's affordably priced network support programs, medium-size businesses can select a simple co-sourcing package built around System Center Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer medium-size business networks enterprise-class reliability, protection and performance.

CISM Security Security BlackBerry BES Express Consult Top Quality BES Express Consultant Services
CISSP Network Consultants in Providence Rhode Island Cybersecurity Organization for Firewall
Fault Tolerant Internet Connection Technical Support
Fault Tolerant Internet Connections Help and Support

Progent's Cisco-authorized IT consultants can show you how to build an economical, fault tolerant Internet configuration solution that can deliver non-stop Internet access through a wide array of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the most current technology for fault tolerant Internet connections to create an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.

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Consulting Services for Citrix StorageLink
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Progent's Citrix consultants can assist your organization to assess the business value of the available editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and streamlining administrative processes.

Chief Information Officer Outsourcing Chief Information Officer Computer Engineer
Cisco ASA Configuration Support and Help ASA and PIX Firewall Troubleshooting
Cisco ASDM Firewall Management Technology Consulting ASA Firewalls Remote Technical Support
Cisco CCIE Computer Network Consulting company Fort Wayne, IN Service Provider
Azure and iPhone integration Professionals
Microsoft Azure firewall configuration Contract Programming Firm

Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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Cisco Design Consultants Hamilton County Ohio IT Outsourcing Company for Cisco
Dynamics GP ODBC Specialist
Professional for Great Plains Accounting

Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more thoroughly, turning raw data into valuable understanding of your business.

Cisco Design Firm Arizona Cisco Technical Firms in Arizona
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Consulting Services for Cisco ASA 5500 Firewalls
ASA 5500 Firewalls On-site Technical Support

Progent's Cisco certified network infrastructure experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

Cisco Outsourcing Firm Network Support Technician
Office Word training Technology Professional
Office Word debugging Consultant

Progent's Office Word and Office 365 Word experts can provide a broad selection of affordable online support services to help you to manage your current Microsoft Word environment or assist you to move to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between various releases of Word, interfacing Word with different Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.

Cisco Server Consulting Cisco Network Support Company
Network Engineer for Solaris
Consultants for Sun Solaris

Progent's Solaris family support services provide small and mid-size companies and developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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Progent's Solaris platform consulting experts provide small companies and software developers help with managing and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy single consulting firm to show you how to create and maintain a protected and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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CISSP Certified Security Consultants

Progent's CISSP-certified network security consultants can help organizations of any size with any facet of IT security. Progent can create cost-effective security systems that guard a small office against modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over a mix of physical sites and various clouds.

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If your business operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security areas including security management procedures, security architecture and models, connection control products and methodology, applications development security, business processes security, physical security, communications, network and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the core competencies and international standards of performance that information security managers are required to master. These certification provide IT management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and consulting help.

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Progent's Microsoft-authorized experts can help you rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your circumstances, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a company-wide security strategy that encompasses portal solutions, and provide maintenance and Help Desk services.

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Progent’s Microsoft-certified experts can provide companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, teams and data. SharePoint offers a central location for your employees or clients to access, manage, share and interact with relevant information, files, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.

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Progent's Power BI experts can help you to plan, install, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can assist you to prepare your target data for Power BI visualizations. Progent can assist you build and manage an on-premises, cloud, or hybrid architecture for Power BI.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot systems, the lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.

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Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to help you to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications like Office Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

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Progent has over 10 years of experience configuring, and supporting the core platforms included with System Center and can assist your organization to design, configure, support, and repair your Microsoft System Center ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current version of System Center from an earlier release or from another datacenter management solution to deliver the benefits of enterprise-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.

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Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT system disaster. Progent can show you how to create a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant system solution that takes into account availability issues covering a wide array of infrastructure technologies and procedures.

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Progent offers fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network using advanced remote diagnostic utilities to provide quick and economical analysis and remediation of urgent network issues.

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Progent's Microsoft and Cisco certified computer consultants can provide advanced support for a wide range of technologies and can deliver that assistance by phone anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent offers remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the support of CISSP-accredited security consultants to assist with high-level security design and problem solving. Progent has provided remote network support to businesses in all 50 states in the U.S.

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Consultancy for Solaris

If your office network combines Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for simple administration, transparent dataflow, high dependability, superior throughput, and tight security. Progent's Solaris and MS Windows integration support services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, in-person technical support, and Helpdesk services.

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Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the heart of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises expertise to help businesses of all sizes to create and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

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Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create an enterprise-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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Progent provides national online help and troubleshooting services for businesses that operate UNIX or Linux environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Online IT help offers optimum leverage for your IT dollar by extending client efficiency and shortening the time billed for network analysis and repair. Advanced online access tools and experienced service specialists and engineers allow Progent to solve the majority of network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the toughest network issues.

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Office 365 Exchange Online Integration Consulting
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Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles targeted at markets from individuals and households to global enterprises. Progent offers fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.

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Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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Windows 8.1 Client Hyper-V Specialists
Microsoft Windows 8.1 Specialist

Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. A wealth of new and improved capabilities, such as its touchscreen interface and signature live tiles user interface, provide a wide range of benefits for companies who understand how to put them to work. Progent's Windows experts can assist get your business up to speed with Windows 8.1 and show you how to gain maximum business advantage from the operating system's many new and enhanced technologies.

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Business Portal for Dynamics GP Services

Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more thoroughly, transforming raw information into valuable insights into your company and customers.

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Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, transforming uncooked information into valuable insights into your company and customers.

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ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to disrupt your business.

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Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.

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Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange 2013.

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ProSight infrastructure documentation management Consult

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of the time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.

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Progent offers nationwide remote technical support and consulting services for companies who run macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's engineers can provide macOS and OS X clients a variety of IT services such as desktop support, upgrading to the most recent version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad support, or migrating to iCloud. Online technical support provides optimum return for your information technology budget by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online support utilities and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to help with the most difficult system issues.

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Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that require network help with the responsiveness common to with small firms but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a remote office situated anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of onsite and on-line network support services and system design expertise.

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Progent's network consultants can help your company to streamline desktop software update deployment by providing support for management platforms such as Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your IT protection requirements without restricting your network.

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Progent’s staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, in the trenches of network support, performing a broad range of technical tasks for an extensive array of businesses. Every Progent support professional shares a refined collection of individual best practices which are combined into shared leading practices standards that Progent instills in its consulting team. This guarantees that you get not only world-class IT skills, but also a consultant with proven methods for applying technical knowledge to fix real-world IT problems rapidly.

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Progent can provide cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information system.

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Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progent’s private cloud hosting service to avoid major investments in the acquisition, maintenance, and management of network hardware and facilities while achieving world-class levels of network reliability and security.

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Progent’s wireless professionals can help small companies plan, choose, evaluate, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of protection that equals or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless link solutions that fit best with your business requirements.

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Progent's Microsoft and Cisco certified network engineers offer advanced help with a wide array of products and technologies and can provide that expertise remotely anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers online support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE network specialists for complex network issues, plus the support of CISA and CISSP-qualified security engineers to assist with complex security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.

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Progent’s Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or customers to connect to, organize, share and interact with relevant data, documents, and applications and to interact with one another. It enables quicker and better decisions, more effective access across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve created in a way that makes data easy to locate, retrieve and apply.

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Network Setup Small Business Computer Consulting
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Antispam Support and Help
 Postini Design and Installation

E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by providing continually improved spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and denial of service attacks. E-Mail Guard also includes monitoring, management and analysis utilities as well as outbound email testing to let you fix your email system and define and regulate corporate security policy.

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Deploying Phase: Implementation Network Consulting Service
Envisioning Phase: Requirements Definition Tech Services

When conducting IT tasks for corporate clients, Progent uses a structured approach based on specified milestones in order to achieve financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed description of IT services performed and to help in downstream system support.

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Exchange 2010 Unified Communications Network Consultants
Exchange 2010 Server Integration Support

Progent's Microsoft-certified consulting engineers can help you to determine the benefits of Exchange Server 2010 for your business and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.

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SharePoint 2013 Excel Services Support and Help
SharePoint 2013 PerformancePoint Services Help and Support

Progent has been delivering SharePoint consulting services since the first SharePoint product was published over a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 deployment.

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Shared Help Desk Integration
Co-managed Support Desk IT Services

Progent's Microsoft certified experts offer several ways to help mid-size and large businesses develop a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk application programs available and decide which packages may be too expensive, lack critical capabilities, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who need to augment their in-house Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.

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Consulting for Exchange 2010 Voice Mail
Technical Support for Exchange 2010 OWA

Progent's Microsoft-certified engineers can provide affordable online and on-premises support to carry out your upgrade to Exchange 2010, produce thorough documentation of your new email environment, train your network support staff and end users to get them up to speed quickly on Exchange Server 2010, and offer ongoing administrative consulting and engineering help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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Unified CM and Exchange Online Technical Support
Consulting Services for Unified Messaging

Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the foundation of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and on-premises support to help organizations of any size to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

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Check Point NGX VPN information Systems Audit
Check Point NGX VPN Cybersecurity Firms

Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall/VPN utilities and appliances based on Check Point Software's security platform to provide an affordable and effective security defense for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a central source for continuing technical support, administration, training, and design services.

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Mobile Laptop Network Consulting Services

Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, enabling you to optimize the productivity of your remote workers.

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Office 365 Professional
Office 365 PowerPoint Integration On-site Technical Support

Office 365 is Microsoft's expanding suite of productivity apps and cloud services offered on a subscription basis. Office 365 applications and cloud services are offered in an array of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine local and cloud resources.

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ISA 2000 Server Help and Support
ISA 2004 Server Network Consultant

Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

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Mac Application Instruction
Mac Office Entourage Class

Progent can provide onsite training customized for individuals who wish to broaden their understanding of the macOS and OS X platform, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac applications.

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CRISC Certified Technical Support
Risk Monitoring Support and Integration

Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT network disaster. Progent can help you develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, zero-downtime network solution that addresses availability issues involving a wide array of infrastructure technologies and processes.

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Symantec Firewall Security Group Symantec Raptor Secure
Systems Engineer Outsourcing for West Virginia
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CISM Cybersecurity Companies
Technology Professional for Certified Cybersecurity Management

Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that information security professionals are required to learn. It gives executive management the assurance that those who have earned their CISM credential have the experience and knowledge to provide efficient security administration and support consulting.

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Microsoft Experts Navision Technology Consulting
Outsourcing Company for Microsoft SL 6.5

Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to meet your particular company needs. Progent’s Microsoft consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide information sharing plus integration with CRM applications.

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Cisco Expert Meraki AP Management Remote Troubleshooting
Technical Consultant for Meraki MR32 Access Point

Progent's Meraki wireless access point consultants provide online and onsite support to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or device.

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MSSQL Engineer
MSSQL Online Technical Support

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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Windows Server 2012R2 Multitenancy Remote Support
Windows Server 2012R2 Configuration Manager Specialist

Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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Polycom ATX Telepresence Professional
Radvision XT5000 Consulting Services

Progent can provide the services of an accredited consultant with an extensive background deploying products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, install, expand, or troubleshoot a telepresence solution that protects your investment and optimizes the strategic value of your information system. Progent also offers the expertise of network infrastructure engineers who can help companies of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability you need to support your telepresence environment.

Ubuntu Linux, Solaris, UNIX Outsourcing Debian Linux, Sun Solaris, UNIX Support
Exchange Server Hosting Specialists
Exchange Hosting Specialist

Progent's Exchange Server Hosting and Management Services provide a world-class data center with backed-up power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are configured as virtual servers for service continuity, smooth scalability, and fast restoration. Progent's services include integration with your network, access to mobile communication devices, continual monitoring of performance and network security, spam and virus protection, security update and revision management, Help Desk Call Center support, per-day data backup, and comprehensive email management support.

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City Government Exchange Engineers
Microsoft and Cisco County Government Services

Progent has extensive experience delivering a broad range of remote network consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering advanced remote IT support and has provided IT support to organizations in every state. Remote support eliminates travel expenses and solves issues more quickly than on-premises service calls.

Virtual Helpdesk Technology Consulting Support Outsourcing
MOM 2000 Computer Consultants
Microsoft Operations Manager 2000 Consultant Services

Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Certified IT support experts. With Progent's affordably priced network service packages, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, security, and performance.

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Washington System Consultant
Nevada Consulting Services Company

Progent’s National Support Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers provide phone help and online direct computer connection to isolate and repair network problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to competent experts as required.

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Microsoft Windows 2000 Support
Microsoft Certified Expert Windows 2000 IT Consultant

Progent's certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting services include system planning, installation, documentation, on-site and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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