Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
Progent locations in the Jacksonville Metro Area
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Jacksonville, Florida businesses the expertise of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server gives companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry handsets have push-based access to Exchange email and to instant messaging-capable applications via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Progent's Remote BlackBerry-Qualified Technical Support is Fast and Economical
For companies in Jacksonville, Florida who need fast and economical access to a qualified BlackBerry support professional, Progent offers efficient remote help from a seasoned support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online support eliminates travel expense and lets engineers fix problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert support in fields including resolving synchronization issues, setting up BlackBerry BES Server, and creating a secure, high-availability network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, system design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and mass storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
To contact Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.