Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web applications, and other vital business data. Progent can provide Jacksonville, Florida companies support from BlackBerry-qualified experts who can help companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of any size, effective integration and support of RIM BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications like calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-capable software through Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can show you how to design, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.
Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Jacksonville, Florida who want fast and affordable help from a qualified RIM BlackBerry support professional, Progent provides efficient online help from a veteran support staff who have delivered network solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Remote consulting services avoids travel expense and allows consultants to solve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a secure, high-availability system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in delivering countrywide remote help for small office IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support costs low and, by resolving problems promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and physical components match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry consultant can assist your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.