Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Jacksonville, Florida businesses the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has become the norm for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
Progent locations in Jacksonville Metro Area
Integration Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad variety of crucial administrative tasks ranging from smartphone setup and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-certified consultants can also help your company to use BES Server to perform important procedures not supported by the less advanced BES Server Express. These tasks include:
- Configure and support BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry devices wirelessly
- Set custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt assistance to companies in the Jacksonville region or anywhere in Florida. Progent's experienced online technical support experts have helped IT organizations solve computer issues and reduce IT service expenses in each state in the country and established a substantial base of satisfied clients. (See Progent's customer testimonials.)
Progent can provide online consulting support for a wide array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote support for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs low and, by resolving issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.