Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Jacksonville, Florida businesses the expertise of BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or transition efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses of any size, successful integration and support of BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient remote support model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Onsite IT Consulting
Progent locations in Jacksonville Metro Area

City Address Phone Link
Jacksonville 25 N Market Street
Jacksonville, FL 32202
(904) 674-3339 Jacksonville Network Support Services


BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry BES Server offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications such a calendars, address books, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to IM-aware software through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Expert BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver expert technical help to businesses in the Jacksonville area or throughout the state of Florida. Progent's seasoned online technical support team has helped IT organizations resolve network problems and cut support expenses in each state in the U.S. and built a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to determine which management model and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry expert can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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  • Windows 2003 Cluster Server Network Consultants Help and Support Windows Cluster
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  • Engineers Enterprise hybrid cloud solutions
    Google Cloud hybrid solutions Consulting

    Progent can provide advanced online consulting services to help organizations integrate their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that combine local IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.


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