Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Jacksonville, Florida businesses support from BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often resort to external consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online support model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their information system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
Progent locations in the Jacksonville Metro Area
BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a calendars, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-enabled software through Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to plan, install, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
Progent's Online BlackBerry-certified Support is Quick and Affordable
For businesses in Jacksonville, Florida who require fast and affordable help from a certified BlackBerry consultant, Progent delivers effective online help from a veteran support staff who have provided IT solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Online consulting services eliminates travel costs and allows consultants to fix technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also help your company to resolve a broad array of issues associated with synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses low and, by solving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and mass storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry expert can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Consultant
To ask Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.