Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving mobile access to messaging, calendars, web-based programs, and other vital business data. Progent offers Jacksonville, Florida businesses the expertise of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
Progent locations in the Jacksonville Metro Area
Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry smartphones, offering a centralized solution for controlling key jobs like smartphone installation, upgrades, and deactivation and also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry Enterprise Server offers a variety of security capabilities starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified consultants can help you to select powerful security features and activate them remotely. Examples of these wirelessly selectable security features include:
- Lock down a BlackBerry device
- Erase information from a lost or stolen BlackBerry smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malware
BlackBerry Enterprise Server also offers versatility in determining ways to keep users from loading or running unsafe or unauthorized code. Progent can help you to select protective techniques like:
- List precisely what programs are permitted on the device
- Block third-party programs from using persistent memory on the smartphone
- Select which functions third-party applications can use on the BlackBerry smartphone
- Restrict the types of access third-party programs running on the smartphone can initialize
- Block all third-party applications from being installed or executed on the smartphone
Professional RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver prompt assistance to businesses in the Jacksonville area or anywhere in the state of Florida. Progent's seasoned remote consulting team has helped IT organizations solve network problems and cut support expenses in each state in the United States and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a wide array of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition assist you to resolve a wide array of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.