Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Jacksonville, Florida businesses the expertise of BlackBerry-premier consultants who can help organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Jacksonville Onsite IT Consulting
Progent locations in the Jacksonville Metro Area

City Street Address Contact Information
Jacksonville 4600 Touchton Rd
#150
Jacksonville, Florida 32246
Sales Phone: 904-674-3339

Link: Jacksonville Network Support Services

Technical Help for BlackBerry BES Server
Research in Motion's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a broad variety of crucial management tasks that span from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user and group configurations with BES Server's vast library of policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the overall health of your system

Professional BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are available online to provide expert assistance to companies in the Jacksonville region or throughout the state of Florida. Progent's seasoned online technical support team has helped IT organizations solve computer problems and cut IT service costs in every state in the United States and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote consulting support for a wide array of technologies related to BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.