Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for achieving location-independent connectivity to email, calendars, web programs, and other critical business information. Progent can provide Jacksonville, Florida companies support from BlackBerry-premier consultants who can help organizations to manage existing BlackBerry deployments or transition efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize mobile software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Onsite IT Consulting
Progent locations in Jacksonville Metro Area

City Address Phone Link
Jacksonville 25 N Market Street
Jacksonville, FL 32202
United States
(904) 674-3339 Jacksonville Network Support Services


Technical Expertise for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a broad selection of crucial management tasks ranging from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage client configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant architecture based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and analyze the integrity of your solution

Expert RIM BlackBerry Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are available remotely to provide prompt assistance to businesses in the Jacksonville area or anywhere in Florida. Progent's seasoned online consulting team has helped IT organizations solve network issues and reduce support expenses in each state in the U.S. and established a substantial base of satisfied customers. (See Progent's client testimonials.)

Progent can provide online assistance for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Progent's consultants can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer environments based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your organization's business goals.

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    Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.

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    Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of subscription plans intended for markets ranging from individuals and home offices to enterprises. Progent offers fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to understand the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that transparently integrate local and cloud products and services.

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    Largest Cybersecurity Pen Testing Security Contractor

    Stealth intrusion testing is an important part of any overall network security strategy. Progent's security experts can perform extensive intrusion tests without the awareness of your organization's in-house network support staff. Stealth penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.

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    System Center 2016 provides major enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.

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    Progent's Linux consulting services offer small and mid-size businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with an easy single consulting firm to show you how to build and manage a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, sync up appointments, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized onsite Entourage training.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Windows Server 2000 Migration Consultant
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    Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can streamline system management, provide tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up pilot installations to eliminate the technical risk involved with moving to Windows 2003 Server by identifying potential hardware and software compatibility problems.

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    Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a common location for your workers or customers to access, manage, share and interact with relevant data, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've created in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint solution or upgrade to the latest release of SharePoint.

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    Progent's high availability inter-site connectivity and fault tolerant network infrastructure professionals can help small organizations achieve zero-downtime Interoffice connectivity through redundant networks with automatic failover. Progent's CCIE engineers can plan and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical non-stop interoffice networking.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows secure self service, and offers a single point of control for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

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  • Microsoft Dynamics GP 2015 Custom Programming Professionals
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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, supports popular handheld devices, permits single sign-on with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.

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