Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful solutions for achieving location-independent connectivity to email, calendars, web programs, and other critical business information. Progent can provide Jacksonville, Florida companies support from BlackBerry-premier consultants who can help organizations to manage existing BlackBerry deployments or transition efficiently to a current smartphone solution.
As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize mobile software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
City | Address | Phone | Link |
Jacksonville | 25 N Market Street Jacksonville, FL 32202 United States |
(904) 674-3339 | Jacksonville Network Support Services |
Technical Expertise for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a broad selection of crucial management tasks ranging from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry BES Server to perform basic jobs such as:
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
Expert RIM BlackBerry Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are available remotely to provide prompt assistance to businesses in the Jacksonville area or anywhere in Florida. Progent's seasoned online consulting team has helped IT organizations solve network issues and reduce support expenses in each state in the U.S. and established a substantial base of satisfied customers. (See Progent's client testimonials.)
Progent can provide online assistance for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry consultant can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless solutions, call