Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business information. Progent can provide Jacksonville, Florida companies the expertise of BlackBerry-certified experts who can assist businesses to manage their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, effective deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small companies an economical alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry devices across your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Onsite IT Consulting
Progent locations in Jacksonville Metro Area

City Address Phone Link
Jacksonville 25 N Market Street
Jacksonville, FL 32202
United States
(904) 674-3339 Jacksonville Network Support Services


Technical Help for BlackBerry BES Server
RIM's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted in transit to ensure maximum security. BlackBerry BES Server also simplifies a wide variety of key administrative tasks that span from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-certified consultants can help you use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:

  • Set up and manage BES Server's high-availability infrastructure based on virtual servers
  • Install BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and report on the health of your BlackBerry system

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a leader in delivering countrywide remote support for small office IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by resolving problems quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast creation of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.

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    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for clients in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features protection, high availability, easy access for off-site and mobile users, time-saving administrative tools, and productive integration with telecommunications. Progent provides expertise and integration services for Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.

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    Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you avoid the typical errors small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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