Consulting Support Services for BlackBerry Technology
BlackBerry Consultants BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving mobile access to messaging, calendars, web-based programs, and other vital business data. Progent offers Jacksonville, Florida businesses the expertise of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their information system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Progent locations in the Jacksonville Metro Area

City	Street Address	Contact Information
Jacksonville	4600 Touchton Rd #150 Jacksonville, Florida 32246	Sales Phone: 904-674-3339 Link: Jacksonville Network Support Services

Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry smartphones, offering a centralized solution for controlling key jobs like smartphone installation, upgrades, and deactivation and also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a variety of security capabilities starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified consultants can help you to select powerful security features and activate them remotely. Examples of these wirelessly selectable security features include:

Lock down a BlackBerry device
Erase information from a lost or stolen BlackBerry smartphone
Lock out Bluetooth functionality
Activate built-in protection against malware

BlackBerry Enterprise Server also offers versatility in determining ways to keep users from loading or running unsafe or unauthorized code. Progent can help you to select protective techniques like:

List precisely what programs are permitted on the device
Block third-party programs from using persistent memory on the smartphone
Select which functions third-party applications can use on the BlackBerry smartphone
Restrict the types of access third-party programs running on the smartphone can initialize
Block all third-party applications from being installed or executed on the smartphone

Professional RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver prompt assistance to businesses in the Jacksonville area or anywhere in the state of Florida. Progent's seasoned remote consulting team has helped IT organizations solve network problems and cut support expenses in each state in the United States and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a wide array of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Experts Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition assist you to resolve a wide array of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting Services Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry Consultants Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.

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Progent's Microsoft-certified experts can provide a variety of consulting services to help organizations of all sizes to deploy, manage, and support IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure test labs to assess Windows 8.1 and develop and manage Windows 8.1 migration projects based on industry best practices.

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Juniper J6350 Router Cybersecurity Contractor
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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Local Government Professional
School District Cisco Consulting Services

Progent has extensive experience providing a full-spectrum of remote network support and urgent repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in providing advanced online network support and has delivered IT support to organizations in all 50 states. Remote support saves travel costs and resolves issues more quickly than onsite support.

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Windows Server 2016 PowerShell Network Consultants
Online Help for Windows Server 2016 Security and Compliance

Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.

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ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your business.

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SonicWall NSA 6650 Firewall Network Security Auditor
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Progent's SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business operations.

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Microsoft Entourage for Mac Learning
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Progent can provide onsite training customized for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X applications.

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If your business does not require urgent remote support but expects to require technical services with your network soon, you can save time and money and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.

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Microsoft Exchange Information Technology Consulting
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Progent's Microsoft-certified consultants can provide low-cost online and onsite help to implement your migration to Microsoft Exchange 2010, produce thorough documentation of your upgraded messaging environment, educate your IT staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management consulting and technical help. Progent can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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Progent's Check Point Software firewall experts can show you how to design, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.

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Email Quarantine Consultant
ProSight Email Guard Content Filtering Consultants

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess if you should move up to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

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Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Exchange 2010 for your business and can assist you to design and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by improving your productivity, lowering the expense of hardware and support, streamlining management, and consolidating your key communications platforms.

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Linux Remote Consultants

Progent offers national urgent phone support and troubleshooting services for companies that operate networks powered by versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum leverage for your IT budget by protecting user productivity and limiting the time billed for network repair services. Advanced online access utilities and experienced technicians and consultants allow Progent to solve the majority of IT problems without wasting time and expense by going to your site. In most of cases your network problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the toughest system problems.

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With Catalyst switches for small and mid-size companies, Cisco enables organizations to realize the full advantages of adding smart traffic control to their networks. Cisco's switching product line makes it possible to enable features that make your IT network sufficiently robust to accommodate time-critical needs, expandable to support future growth, secure enough to guard confidential information, and capable of differentiating and controlling traffic flows to optimize network performance. Progent's CCIE certified consultants can show you how to pick out and integrate Cisco switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to create a strategic protection policy and set up Cisco switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop test programs and migration plans, install Windows Server 2008 with your IT environment and workload, educate your IT staff how to run new management tools, and deliver continuing consulting and support via low-cost alternatives such as Help Desk Call Center service and remote technical assistance.

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SQL Server 2000 Upgrading

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

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Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain small in-house IT administration and support staffs with affordable access to world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable network maintenance expenses, smart automation of routine administrative processes, ongoing adoption of new information technology, smooth migration from legacy systems to modern solutions, improved alignment of information technology with strategic goals, access to veteran IT consultants, and allowing management to focus on business instead of ever-changing information technology.

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Configuration for Internet Security and Acceleration Server
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Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.

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If your office computer system combines Linux-based products technology with Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Contact Center services.

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NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) apart. Progent's team of veteran IT experts can assist your business to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your disaster recovery solution to prove compliance with industry standards and government mandates.

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Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

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Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management system.

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UNIX, Windows Consult
Engineer for Windows, UNIX, Solaris

If your company computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for simple administration, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX and MS Windows integration support offerings feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.

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Small Office Small Office IT Outsourcing
Small Business Outsourced IT Management Services

Progent is a pioneer in cost-effectively providing enterprise-class network help to small businesses. Progent's success in addressing the IT support needs of the historically underserved small company sector is the cumulative result of major technical and process innovations that have removed much of the conventional expenses out of managing IT support, injected unprecedented technical skill into the support mechanism, and significantly streamlined the solution cycle.

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Data center Monitoring Network Consulting
Microsoft SCOM 2012 Consultant

Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.

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Specialist for ProSight Spam Filtering Services
Email White Lists Consulting

Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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Progent's consultants can help you with every stage of Microsoft Azure integration such as requirements analysis, readiness assessment, system architecture, pilot testing, implementation, automated management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.

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Remote Access Support

Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive family of products targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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Progent's certified failover clustering experts can assist you to evaluate the advantages of adopting Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the administration of clustered servers.

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Progent's ProSight family of managed IT services are designed to offer organizations who have small internal IT support teams with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include flat-rate network management costs, smart automation of common administrative processes, ongoing absorption of the latest technology, graceful transition from older technology to current solutions, improved fit between computer technology with business goals, access to seasoned IT consultants, and allowing management to concentrate on business instead of ever-changing computer technology.

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Exchange 2010 Performance Tuning Outsourcing
Exchange 2010 Security Help and Support

Progent's Microsoft-certified engineers can provide affordable remote and on-premises support to implement your migration to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded messaging environment, train your network support team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing management consulting and engineering help. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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Microsoft ISA Server Setup and Support

Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your company needs.

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64-bit Upgrade Setup and Support

Progent’s Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit PC desktop computing, design an affordable migration process that minimizes business disruptions, and provide inexpensive, expert remote support to aid your company to install 64-bit PC desktop operating systems and applications on your existing computers.

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VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable process for restoring services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and manage a DR system powered by VMware Site Recovery Manager.

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Specialists for Windows 8

Microsoft Windows 8.1 is engineered to run on computers from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, including touch screen interface and iconic live tiles user interface, provide a wide range of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive advantage from the product's many new and enhanced technologies.

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Exchange 2016 Server Remote Support

Progent can help your business in all phases of your upgrade to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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System Center Configuration Manager automates application and device deployment and updating, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and delivers a single point of control for administering multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.

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Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and installing virtual machines and hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts offer advanced Hyper-V consulting and VMware vSphere expertise.

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Progent offers a wide array of cost-effective consulting and support services to help you to install, configure, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online assistance for single machines or notebooks or work with you to plan and implement a large-scale rollout of new or revised operating system software and business applications. Progent can also provide engineers and technicians to assist you to plan for and implement an office relocation or merger designed to produce the least possible disruption of your business.

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Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller technology.

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Progent has more than a decade of experience integrating, maintaining and troubleshooting the key components that make up System Center and can assist you to plan, deploy, support, and fix your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help you to migrate to the latest version of Microsoft System Center from an older release or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.

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Tandberg Telepresence Services
Immersive Telepresence Consultants

Progent can provide the support of a senior specialist with years of hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network management group, your Internet Service Provider, and your video conferencing technology supplier to help your company maximize the strategic value of your video conferencing solution.

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Microsoft Experts Professional for Threat Management Gateway
Microsoft Forefront TMG Integration

Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of ISA Server 2006 and offers a easily managed web gateway that delivers a one-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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System Center MOM Consultant Services
Microsoft System Center Operations Manager Computer Consulting

Medium-size companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced network service packages, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size company information systems enterprise-class availability, security and performance.

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Nexus Switch VXLAN Support and Help
Nexus Switching Configuration

Nexus switches are engineered to provide the throughput, expandability, uptime, cloud readiness, capacity, security and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting expertise to help you to design an efficient switch topology, build test systems to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up proactive monitoring, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the advanced fault-tolerant features available for Nexus family of switches. Progent's consultants can also assist your business to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.

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Small Business Network Management Outsourcing Professionals
IT Management Outsourcing Consulting Services

Progent's ProSight family of managed IT services are intended to provide businesses who have minimal internal network support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed IT services include predictable IT management expenses, smart automation of routine management processes, ongoing absorption of new technology, smooth migration from legacy systems to current solutions, close alignment of information technology with strategic goals, access to veteran IT experts, and freeing up management to focus on business instead of fast-evolving computer technology.

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Windows Server 2016 Problem Resolution Remote Windows 2019 Server Network Integration

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Consultancy for Slackware Linux
Debian Linux Engineer

Progent's Linux support services provide small and mid-size companies and developers help with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with an easy single consulting firm to show you how to create and manage a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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