Cisco Certified On-site and Remote Network Support
Jacksonville Enterprise Computer Systems
For organizations of any size in Jacksonville Florida, Progent offers convenient, quick, and economical contact with Cisco CCIE-certified engineers. Cisco CCIEs are top-level network experts who earn this prestigious recognition only after rigorous testing by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with IOS or Cisco NX-OS utilities and developing workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE has the experience to detect the cause of computer network problems whether from hardware or applications.
Progent offers affordable online contact with a CCIE expert so your company has the opportunity to get timely assistance for complex network problems that are affecting productivity but are outside the scope of your local network support organization. Progent's Cisco CCIE-certified consultants can examine your network via advanced remote connectivity tools that allow them to provide fast and affordable analysis and resolution of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and consequently their help is not easily available to smaller businesses. Progent is one of the few consulting organizations to make CCIEs available to support small and medium sized companies. In addition, Progent can provide fast access to a CCIE by telephone so you can receive immediate help for complex network issues that are hurting business efficiency. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network troubleshooting.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
| City | Address | Phone | Link |
| Jacksonville | 25 N Market Street Jacksonville, FL 32202 United States |
(904) 674-3339 | Jacksonville Network Support Services |
Progent has one of the largest rosters of Cisco-certified CCIE engineers of any independent consulting firm in the United States. Consequently, Progent can provide world-class expertise in delivering network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Partner and provides expert application help for a wide array of business applications, Progent can integrate comprehensive information technology solutions that maximize the business value of your network.
CCIEs are an exceptional value since their deep experience enables them to resolve the most intractable problems quickly. In most instances, less qualified engineers can burn up hours or days wrestling with a problem that an experienced CCIE can resolve in minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have a variety of recognized industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISA. This permits Progent to provide end-to-end services that incorporate a broad range of IT products without incurring needless costs and interruptions managing too many consultants.
Patch Management for Cisco Network Infrastructure Devices
Patch management is an essential and complicated task. Prompt and properly managed updating maximizes security, compliance, availability, and capability. Haphazard software update management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, unnecessary downtime, or unavailability of key functions. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as essential for infrastructure appliances such as switches, firewalls, and wireless access points.
Progent has delivered advanced assistance for Cisco infrastructure products for over twenty years and Progent's managed services for patch management offer businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. To find out about Progent's services for patch management, go to Progent's software update management solutions.
To find out more information about Progent's consulting support services for Cisco technology, select a topic:
- Overview of Progent's Cisco Expertise
- Fast and Affordable Online Help from a CCIE Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Cisco Firepower Services: Consulting and Troubleshooting Support
- ASA 5500 Series Firewall Troubleshooting Services
- PIX Firewall Engineering Help
- Cisco Routers Consulting Expertise
- Cisco Wireless Deployment Services
- Aironet Wireless Access Points Design Services
- Cisco Small Business Wireless APs Deployment Expertise
- Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Solution Design, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Consultants
- Meraki APs Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Configuration
- Cisco Jabber and Management Expertise
- Catalyst Switches Engineering Expertise
- Nexus Switches Deployment Services
- Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN Integration Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication Services for At-Home Workers
- Design and Support for Cisco-based Datacenters
- Data Center Design Services for Internet Service Providers
- Unified Cloud-based and Hybrid Management Solutions for Cisco-based Environments
- NetApp and Cisco Cloud Architecture Consulting
Progent also offers a broad selection of consulting expertise in vital areas to help businesses to convert Cisco networking technology into a cohesive IT system that delivers strategic value. A few of the consulting services offered by Progent's experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, network security vulnerability scanning, database administration and application expertise, and temporary Chief Information Officer consulting services.
Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
By offering an efficient centralized resource for network generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that meet the unique requirements of companies in Jacksonville Florida.
An index of content::
SentinelOne Malware Forensics Experts Computer Engineer
Consulting Services SentinelOne Virus Rollback
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Hybrid Microsoft 365 solutions Computer Consulting
Hybrid Microsoft 365 integration On-site Technical Support
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Cisco Virtual Private Network Network Consultants
VPN Integration
Cisco's security and remote connection technology for small companies provide a full range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your company goals.
SCOM 2012 Application Monitoring Engineer
24/7 SCOM 2012 Application Monitoring Professional
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
ProSight Ransomware Security Monitoring Engineers
Consultants Avaddon ransomware protection and recovery
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based machine learning tools from SentinelOne to guard endpoints as well as physical and virtual servers against familiar as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Microsoft Exchange Server Upgrade Consultants
Consultancy Exchange Server Migration
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining administration, and integrating your key communications platforms.
Database Applications Engineer
Database Development Services
Progent's Microsoft-certified database developers offer small and midsize businesses remote support for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and configuration, database architecture and programming, administration support, replication strategies, capacity planning, performance optimization, data migration, security and compliance, backup/restore systems, troubleshooting, and training.
Technology Professional IoT device patch management
Top Quality Smartphone patch management Professionals
Progent's managed services for software/firmware update management offer businesses of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Support Desk Sharing Cost Savings Remote Technical Support
Shared Help Desk Ticketing Economics Troubleshooting
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to reduce costs and improve productivity.
Azure and SQL Server integration Consultants
Microsoft Entra Hybrid Consult
Progent can assist you to design and implement an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and Azure resources.
24/7 Security Consulting Services Cisco VoIP
Computer Tech Cisco Planning
Progent can help you to utilize Cisco's networking technology to create a solid foundation for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including hardware consolidation, security and compliance, manageability, reliability, and disaster recovery.
Online Office PowerPoint Training
Top Learning Live Online Office Excel
Progent offers customized online instruction for popular desktop applications and operating systems such as Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the advantages of conventional physical classroom seminars, such as instant interaction between clients and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of multiple workers. Available to individuals or groups of any size, Progent's virtual training permits the trainer to conduct the class from an online office while the students can be spread throughout a campus or all over the the U.S. Virtual instruction supports proven teaching tools such as virtual white boards, real-time questions, and shared desktops. Sessions can be short and targeted to specialized subjects or longer in duration and wider in scope.
Top Rated Oracle Recovery Manager Consultant
Immediate Oracle Database Resource Manage Consult
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and Oracle Database Resource Manage.
WatchGuard Firebox Firewall Cybersecurity Team
24-7 WatchGuard Firebox M370 Firewall Security Consulting
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Exchange 2000 Server Upgrade Specialist
Remote Technical Support Microsoft Exchange Upgrade
Progent is one of the most expert network support companies for integrating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 under typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Emergency Microsoft Online Troubleshooting Exchange 2003 Upgrade
Microsoft Exchange Upgrade Professionals
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Cisco Catalyst Wi-Fi 6 AP Management Consultant
Catalyst Wireless AP Help and Support
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 WAP consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Top Quality Dynamics GP/Great Plains Features IT Consultants
Dynamics GP Great Plains Software IT Services
Dynamics GP 2010 accounting software is a comprehensive business management solution that unifies data and processes throughout your company, communicates seamlessly with other applications, and brings together workers, customers and vendors regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you install and maintain a robust, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Hornetsecurity Altaro M365 Teams Chat Backup Consultants
Hornetsecurity Altaro M365 SharePoint Backup Support and Integration
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Exchange 2003 Server Upgrade Network Consultants
Exchange 2003 Server Upgrade IT Consulting
Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server 2007 installations or updates and can supply onsite personnel to assist enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.
Aironet Wave 2 Wi-Fi AP Online Support Services
Cisco Mobility Express Computer Consultants
Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or on-premises integration and troubleshooting services to assist you to design, implement, upgrade, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique workplace design, building structure, and expected network traffic.
Planning Phase: Design and Architecture Proposals IT Manager
Microsoft Solutions Framework Project Methodology Server Integrators
When conducting IT projects for enterprise customers, Progent uses a structured approach based on specified milestones so as to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert implementation. All facets are recorded to provide a comprehensive summary of technical services delivered and to help in downstream system support.
Windows and UNIX Consult
UNIX with Windows Online Help
If your company is developing UNIX or Linux software on a network that includes Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using automated network monitoring and by delivering online and in-person assistance when your business needs it, Progent offers an affordable way for supporting an IT system that features high dependability, protection, and efficiency. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Help Desk Call Center outsourcing.
Consultant Microsoft Lync Presence
Lync Server 2013 and Active Directory Consultant
Progent's Microsoft-certified consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your environment and can help you to design and execute a deployment of Lync Server 2010 that consolidates the administration of IM and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent can in addition help you to perform an efficient migration to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide online seminars and continuing support for Microsoft Lync and other Microsoft platforms.
.NET Software Programming
Top Engineer .NET Application
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can build or update .NET applications quickly and affordably.
Apple Macintosh Technical Support Services
iPad Support and Integration
Progent's experts can provide Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or migrating to iCloud. For business networks based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network environment that is reliable, safe, fast and able to achieve your company's objectives.
Support Desk Management Services Integration
Helpdesk Services Consultant Services
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Professionals Solaris with Windows
Windows, UNIX, Solaris Consulting Services
If you are developing UNIX-based software on a network that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of high-value expertise without the constant distraction of maintaining your company information system. Through the use of automated network monitoring and by delivering online and on-site assistance when your business needs it, Progent offers an economical way for maintaining an IT network that features excellent reliability, security, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and in-person support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center services.
Windows 7 64-bit Upgrade Design Companies
Windows 7 Consulting Services
Progent's certified consultants can assist your company to evaluate
Microsoft Experts Exchange Server 2016 Upgrade Planning Remote Technical Support
Remote Support Services Microsoft Exchange Server 2016 Migration
Progent can assist you in all facets of your upgrade to Exchange Server 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Desktop Technology Computer Networking
PC Desktop Phone Support Services
Progent can provide a wide array of low-cost remote and on-premises consulting services to assist you to configure, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
F5 Networks 3-DNS Remote Support Services
Top Quality Cisco ACNS, Cisco CDN Software Network Engineer
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
MongoLock ransomware hot line Consultancy
ransomware business recovery Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft 365 Single Sign On Configuration
Microsoft 365 migration PowerShell Professional
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
24x7 Virtual Server Technology Engineers
Professionals Server Consolidation
By using virtual servers, companies are able to run multiple virtual machines on a single physical server. Virtualization technology enables companies to enjoy all the advantages of server isolation, while avoiding the costs associated with purchasing additional server hardware. Virtualization is the enabling technology for building private clouds, which provide major advantages such as lowering the costs of hardware, facilities, and administration while improving data protection, system reliability, and disaster recovery. Other useful server management options include network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you with all aspects of server consolidation and management to allow your company to contain expenses and conserve time.
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