Jacksonville, Florida Microsoft Certified Exchange Engineers
Microsoft Exchange and O365 Implementation Design Consulting, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified consulting experts have over two decades of background helping businesses to plan, set up, and service messaging systems built around Exchange Server. For businesses in Jacksonville Florida, Progent offers a variety of affordable Microsoft Exchange Server consulting and troubleshooting services to ensure that your company's email system delivers:
- Information security and compliance
- Inbound and outbound virus and spam blocking and content filtering
- High availability
- Easy access for off-site and mobile users
- Time-saving administration tools
- Multi-media mail boxes with voicemail, Instant Messaging, Real-time Presence, and video conferencing support
- Non-intrusive and high-speed data backup and recovery
- Full coordination of both local and cloud-based resources
Progent's Microsoft Exchange Server design and troubleshooting professionals can help your company to prepare for and implement efficient migrations from outdated messaging environments to a current Microsoft platform. Progent's 64-bit upgrade consultants can assist you to assess the strategic advantages and costs of moving to a 64-bit edition of Exchange Server and can assist you to design and implement an efficient upgrade strategy to a 64-bit release of Microsoft Exchange Server. Progent's Power BI integration experts can show you how to use data from Exchange files to build visualizations to populate actionable Power BI analytical reports and dashboards. Progent can also assist you to expand your Exchange-based email solution with the new generation of smartphones and tablets by providing BYOD integration support services such as Apple iPhone integration and management and Google Android smartphone integration.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget. For more information about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
In addition, Progent can provide automated system monitoring to ensure your organization's messaging solution stays operational, and Help Desk Call Center Support for rapidly solving technical problems affecting your users.
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
| City | Address | Phone | Link |
| Jacksonville | 25 N Market Street Jacksonville, FL 32202 |
(904) 674-3339 | Jacksonville Network Support Services |
MS Exchange 2019 Server Deployment Services
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For details, visit Progent's MS Exchange 2019 deployment services.
MS Exchange Server 2016 Consultants
MS Exchange 2016's streamlined architecture allows simplified implementation and expansion, more efficient use of hardware resources, and reduced operational expense. MS Exchange Server 2016 offers closer connectivity with Office 365 apps, operation with Windows Server 2016, faster throughput, improved data loss protection, and better recoverability, more extensive support for iOS and Android smart phones and tablets, full web-based management, and a more complete Outlook web client. Find out more concerning Progent's MS Exchange 2016 support services.
MS Exchange 2013 Configuration
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These enhancements affect vital IT areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the business benefits of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Exchange Server 2013. Find out more details about Progent's MS Exchange Server 2013 support services.
MS Exchange 2007 Server Consulting
Exchange 2007 Server is engineered to meet the challenges of protection, anywhere access, speed, and reliability. MS Exchange 2007 provides built-in resilience that delivers world-class robustness to keep your Exchange solution up and running, defend against spam and viruses, and enable your company to be compliant with regulatory standards. Learn more details about Progent's Exchange 2007 help.
Exchange 2003 Server Consultants
MS Exchange 2003 delivers a reliable, expandable, and easy-to-manage infrastructure with 24×7 messaging and group support plus low cost of ownership. Microsoft Exchange Server 2003 remains widely used because it supports a wide range of team functions, including group scheduling capabilities, chat groups, and group folders, and in addition provides access to information across physical, logical, and technology borders with features such as IM, real-time communication, and video conferencing. Though Microsoft has ended support for this older platform, Microsoft Exchange Server 2003 remains one of the most widely used releases of the Exchange family. Progent can help you to support your current Exchange 2003 environment or migrate to a more advanced edition of Exchange. Learn more details about Progent's Microsoft Exchange 2003 consulting services.
Exchange 2000 Help
Unlike Exchange 5.5, which has its own directory, MS Exchange 2000 utilizes Active Directory, providing a simplified management and security model. Microsoft Exchange 2000 still has a large user base even though Microsoft has ceased to support for this venerable platform. Progent's seasoned email engineers offer extensive background supporting Exchange 2000 and can assist your business to manage your current Exchange Server 2000 installation or show you the economic benefits of more recent releases of Exchange and help your company to migrate affordably to a newer incarnation of the industry's most successful email platform. Learn additional information concerning Progent's MS Exchange 2K support.
Hosting Services for Exchange Server
Progent's Hosting and Management Support Services for Exchange Server offer smaller organizations with modest IT budgets and little spare management bandwidth a low risk, affordable, and low-stress option for deploying Exchange by providing the robustness of a world-class colocation facility plus the skill of Progent's Microsoft-certified team of network support professionals. Read more details concerning how Progent's Hosting Support Services for MS Exchange Server can reduce IT expenses and management hassle and enhance email fault tolerance, protection, and disaster recovery.
Microsoft Exchange 2016 Server Migration Support Services
Progent's consultants can help you with all stages of your MS Exchange Server 2016 migration including coexistence, testing, moving mailboxes, client remediation and training. Progent's certified Exchange consultants can assist you to evaluate the strategic advantages of adopting MS Exchange Server 2016, design and carry out an efficient migration, and provide on-going technical support. Progent can help you to build a Microsoft Exchange 2016 Server environment that utilizes local and/or cloud-based datacenters. Learn more about how Progent's MS Exchange Server 2016 migration consulting services can assist your organization to upgrade non-disruptively from your current Exchange solution to Exchange 2016 Server.
Exchange Server 2013 Migration Support
MS Exchange 2013 Server includes important improvements to MS Exchange Server 2010 and introduces powerful new features plus a simpler design. Progent's consultants can help you to migrate to MS Exchange 2013 while retaining as much as possible of your current infrastructure. Progent's consultants can also assist your business to configure MS Exchange Server 2013 with Lync, SharePoint 2013, and Office or Office 365 for enhanced collaboration support and eSearch capabilities. Learn how Progent's Exchange 2013 migration consultants can help you migrate smoothly to Exchange 2013 for local, cloud-based, or mixed deployments.
Microsoft Exchange Server 2010 Migration Expertise
Progent offers comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management, site analysis, project planning, specification of new software and hardware needed, recommended vendor sourcing, pilot verification at customer site or at Progent's testing facility, managing temporary coexistence between MS Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the solution, decommissioning the previous system, and webinar training for customer's IT group and users. Find out more details about how Progent's MS Exchange 2010 Migration Support Services can assist you to transition affordably and productively from your older Exchange Server system to Microsoft Exchange 2010 Server
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption platform that uses the services and infrastructure of top information security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's
Migration Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integration experts and Microsoft-certified Skype for Business integrators offer online and on-premises consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office or Office 365; set up HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified information security consultants can assist you create and validate a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with government and industry requirements.
Get in Touch with Progent for Microsoft Exchange Support Services
If your Florida business is in need if an Exchange Server support expert, contact Progent at
Progent's Consulting and Support Services for Microsoft-powered Technology
For companies of all sizes in Jacksonville Florida, Progent's Microsoft-authorized experts offer affordable online network help and professional consulting services for the entire array of Microsoft .NET servers. Progent can provide Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Microsoft Windows Server 2012 R2 planning and configuration help, Microsoft Windows Server 2008 expertise, and Microsoft Windows Server 2003 upgrade help. Progent's migration, integration, optimization, and support services cover network design, deployment, and management help for
project analysis and documentation, local and remote
technical support and system repair,
Help Desk Outsourcing Services, certified
security consulting, IT
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's System Center 2016 consulting experts include System Center 2016 Operations Manager experts, System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help you to design and deploy Microsoft's platform for centralized management of hybrid environments that incorporate on-premises resources and cloud-based infrastructure and services.
Progent in addition can deliver a wide range of remote PC desktop support services including Windows 10 migration assistance, Microsoft Windows 8.1 expertise, Microsoft Windows 7 technical support, moving to 64-bit computing, moving to 64-bit computing, integrating Office 365, and automating Business Desktop Deployment.
In case your Jacksonville Florida company needs urgent online help from a Microsoft certified network expert, visit Progent's Urgent Remote Technical Help.
Find out additional information about Progent's Certified Microsoft .NET Server Consulting.
An index of content::
Professionals NLB Test Lab
System Testing Specialists
Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Security Contractors Juniper Junos
Juniper Junos Management information Systems Audit
Progent's Juniper Networks-authorized network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to help your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that include a combination of Juniper's OS platforms.
Email Allow Lists Technology Professional
Email Scoring Thresholds Consulting Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft Experts Network Consultants VMM Console
Information Technology Consulting SCVMM
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and repair your current SCVMM environment so you realize maximum return on investment.
24/7/365 UNIX with Windows Computer Consultants
Online Troubleshooting Windows and Solaris
Progent's UNIX family support services offer small and mid-size businesses and software developers support for managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience provides you with an easy single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Immediate macOS and OS X Support
Apple OS X and macOS Online Technical Support
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your company's objectives.
Windows Server 2019 upgrade Online Troubleshooting
Windows Server 2019 migration Network Consultants
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Apple iPad Support Outsourcing
Apple iPhone Computer Consultant
Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For computer networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's objectives.
24-Hour Extended Service Desk Technical Support Services
Shared Network Support Help Desk Computer Engineer
Progent offers three essential types of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients convenient access to a reliable technical group with years of experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to business performance. Progent's goal is to fix rather than merely report problems.
Remote Desktop Connection for Apple Mac Help and Support
Network Consultant Windows Desktop Simulation on macOS
For companies with a mix of Mac and Windows desktops, there are two basic alternatives for running Windows-dependent software on an Apple Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Windows-powered PC to use Microsoft Windows software and access system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for running Windows applications on your Macs and can in addition assist you to assess and configure third-party solutions for Windows PC emulation.
Technical Support Android DNS
Android printing Technology Consulting Services
Progent's veteran group of IT consultants and subject matter specialists have extensive experience providing online and onsite assistance for organizations of all sizes who want to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve technical issues that span numerous vendors and that entail a combination of older and current information technology. Progent provides affordable remote consulting to assist you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones to maximize their business value.
MS SQL Server 2008 Professional
After Hours Consultancy SQL 2008 Analysis Services
Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small companies to plan, implement, manage, and repair Microsoft SQL Server 2008 systems so that they receive the maximum strategic advantage from Microsoft's advanced RDBM platform. In addition, Progent offers expertise for network architecture, company-wide protection, and custom software programming to optimize the business value of your IT investment.
Phone Support Remote Support
24x7x365 On-site Support Computer Consultant
For mid-size companies who need network support, Progent offers an array of alternatives such as on-site help, on-line support, phone-based Call Center, round-the-clock support with automatic network monitoring, temporary staff augmentation, site relocation services, application development, and expert consulting. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent offers professional in-person help for solving technical issues rapidly and affordably.
Consultant macOS Online
macOS Configuration Consultant
Progent provides nationwide online help and troubleshooting services for companies who operate Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's experts offer macOS and OS X users a variety of services including desktop assistance, migration to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Remote technical support offers maximum leverage for your information technology dollar by preserving user efficiency and shortening the hours billed for network analysis and repair. Sophisticated online support tools and skilled technicians and consultants allow Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your IT issues can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security specialists to help you with the toughest system issues.
SonicWall TZ600 Firewall Security Consultants
Security Consultant SonicWall NSA 9250 Firewall
Progent's certified SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate operations.
Amazon EC2 instances Programmer
Amazon EC2 migration Coder
Progent offers affordable remote support to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome complex technical issues or Progent can provide project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
Lync Server 2013 Instant Messaging Specialist
Microsoft Lync Server 2013 Specialists
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, web meetings with application sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management team and end users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Windows and Solaris Outsourcing
UNIX, Windows Specialist
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
macOS and Cisco ASA Firewalls Computer Consultant
Professionals macOS and Cisco Security
Progent's CISM-certified security staff can show you how to secure your Mac environment through professional support offerings including performing security tests, clean up after virus and worm penetrations, configuring firewalls, integrating safe remote and mobile access, installing automated software for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular goals of your business network.
Network Consultants Small Business Network
Small Office IT Consultants
If you have a small business network with 10 to 50 network clients, Progent's IT outsourcing services save your organization from dependence on an individual independent service provider while giving you affordable and dependable access to enterprise-class technical support. By providing network consulting help when you require it, offering specialized knowledge for critical applications, offering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an economical solution for optimizing the productivity of your small office network. Progent is the intelligent way for small businesses to build and maintain a robust and safe IT network and to benefit from quick access to the skilled support typically available only to businesses who can afford a sizeable internal IT group.
Contact Center Online Consulting
Remote Unified Contact Center Express (Unified CCX) Computer Consulting
Cisco Cisco Unified Communications Manager, originally named CallManager, functions as the core of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and onsite support to help businesses of any size to build and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that add maximum productivity. Progent's consultants can help with any facet of CUCM support and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
OS X and Cisco Consulting Services
IT Consulting Mac Networking
Progent's Apple Mac support consultants can help you with a broad array of system infrastructure issues such as network architecture, off-site and mobile access, internetwork communication, security, and new technologies such as VoIP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, integrating, and supporting a system architecture that is robust, secure, productive and aligned with your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Cisco CUBE Integration Engineer
IP PSTN Setup and Support
Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or on-premises support to help companies to move smoothly to a productive communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Aironet Access Point Security Integration
Top Ranked Aironet 802.11ac Access Point Technology Consulting Services
Progent's Cisco CCIE Wi-Fi network consultants can provide online or on-premises integration and debugging services to assist your organization to design, configure, update, tune, manage and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office design, construction, and expected workloads.
SMS Server Upgrade IT Consultants
Consultant Services Microsoft SMS Server
Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes policies, processes and technologies to keep your IT network protected.
CISM Consultants
CISM Certified Cybersecurity Management Professional
Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of performance that information security professionals are required to learn. CISM gives executive management the assurance that consultants who have qualified for their CISM credential possess the experience and capability to provide effective security management and consulting consulting.
Microsoft, Cisco and Security Certified Experts Service Reports Support Outsourcing
Tracking Service Costs Network Consultants
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to every customer. The discipline of documenting and organizing support activity results in more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t release vital service information.
Exchange 2013 In-Place Hold Remote Support
IT Consultant Exchange 2013 Active Directory
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital areas like ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange 2013.
Emergency Cisco Planning Computer Network Specialists
Cisco Router Support Specialist
Progent's Cisco certified networking consultants have extensive background assisting ISPs to architect, deploy, manage, optimize, and debug high-availability, scalable connectivity environments appropriate for shared public networks.
Top Rated WLAN controller Remote Support Services
Flex Series Wireless Controller Specialists
Progent's certified wireless experts can help you to assess the advantages of using Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your existing wireless network or help you plan and carry out a smooth migration from legacy Wi-Fi controllers to modern solutions.
Skype for Business Back End Server Professional
Skype for Business and Cisco Unified Communications Professional
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support services to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.
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